---
description: Detaillierte Informationen über Verint Automated Quality Management zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verint Automated Quality Management Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [QM Software (Qualitätsmanagement)](/directory/30099/quality-management/software) > [Verint Automated Quality Management](/software/104168/impact-360) > [Alternativen zu Verint Automated Quality Management](https://www.capterra.at/alternatives/104168/impact-360)

# Alternativen für Verint Automated Quality Management

Canonical: https://www.capterra.at/alternatives/104168/impact-360

> Entdecke die Top-Alternativen zu Verint Automated Quality Management. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Playvox** — 4.8/5 (109 reviews) — Playvox, eine Agent Optimization Suite für Kundenserviceteams, mit der die Leistung von Agenten auf automatisierte Weise bewertet, verbessert und inspiriert werden kann.
   - [Profil anzeigen](https://www.capterra.at/software/164542/playvox)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/164542/impact-360/vs/playvox)
2. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.at/software/134775/incontact-call-center-software)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/134775/impact-360/vs/incontact-call-center-software)
3. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Kommunikations- und Kollaborationslösung, die Unternehmen bei der Verwaltung von automatischen Anrufbeantwortern, Einwahlen, Konferenzen und mehr unterstützt.
   - [Profil anzeigen](https://www.capterra.at/software/212483/avaya-ip-office)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/212483/impact-360/vs/avaya-ip-office)
4. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE ist eine integrierte Lösung für Workforce Optimization für eine umfassende Kundenengagement-Strategie.
   - [Profil anzeigen](https://www.capterra.at/software/110588/calabrio-one-suite)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/110588/impact-360/vs/calabrio-one-suite)
5. **Zendesk QA** — 4.9/5 (23 reviews) — Klaus ist ein Gesprächsbewertungstool für Support-Teams, das das Geben von Feedback an Agenten einfach und systematisch macht.
   - [Profil anzeigen](https://www.capterra.at/software/180104/klaus)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/180104/impact-360/vs/klaus)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.at/software/21409/genesys-cloud)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/21409/104168/genesys-cloud/vs/impact-360)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/102188/104168/liveagent/vs/impact-360)
8. **Five9** — 4.2/5 (481 reviews) — Cloud-Kontaktcenter mit praktischer KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
   - [Profil anzeigen](https://www.capterra.at/software/132405/five9)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/132405/impact-360/vs/five9)
9. **Insightful** — 4.8/5 (156 reviews) — Mitarbeiterüberwachungssoftware mit Screenshots und Echtzeitanalyse, verfügbar im Hidden- oder Visible-Modus. In der Cloud oder On-Premise.
   - [Profil anzeigen](https://www.capterra.at/software/142813/workpuls)
   - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/142813/impact-360/vs/workpuls)
10. **FactoryTalk View** — 4.5/5 (19 reviews) — Maintenance Automation Control Center sorgt für die Zentralisierung, Verwaltung und Pflege der für Wartungsaufgaben benötigten Daten.
    - [Profil anzeigen](https://www.capterra.at/software/9590/factorytalk)
    - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/9590/104168/factorytalk/vs/impact-360)
11. **Capturi** — 4.8/5 (11 reviews) — Capturi ist eine weit verbreitete Plattform für dialogorientierte KI. Verwende KI, um deine aufgezeichneten Gespräche in konkrete Erkenntnisse umzuwandeln.
    - [Profil anzeigen](https://www.capterra.at/software/216651/capturi)
    - [Vergleich mit Verint Automated Quality Management](https://www.capterra.at/compare/104168/216651/impact-360/vs/capturi)

## Ähnliche Kategorien

- [QM Software (Qualitätsmanagement)](https://www.capterra.at/directory/30099/quality-management/software)
- [Compliance Management Systeme](https://www.capterra.at/directory/30110/compliance/software)
- [Software für Qualitätssicherung für Kontaktcenter](https://www.capterra.at/directory/33415/contact-center-quality-assurance/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/104168/impact-360)
- [Produktprofil anzeigen](https://www.capterra.at/software/104168/impact-360)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/104168/impact-360> |
| de-AT | <https://www.capterra.at/alternatives/104168/impact-360> |
| de-CH | <https://www.capterra.ch/alternatives/104168/impact-360> |
| en | <https://www.capterra.com/p/104168/Impact-360/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/104168/impact-360> |
| en-AU | <https://www.capterra.com.au/alternatives/104168/impact-360> |
| en-CA | <https://www.capterra.ca/alternatives/104168/impact-360> |
| en-GB | <https://www.capterra.co.uk/alternatives/104168/impact-360> |
| en-IE | <https://www.capterra.ie/alternatives/104168/impact-360> |
| en-IL | <https://www.capterra.co.il/alternatives/104168/impact-360> |
| en-IN | <https://www.capterra.in/alternatives/104168/impact-360> |
| en-NZ | <https://www.capterra.co.nz/alternatives/104168/impact-360> |
| en-SG | <https://www.capterra.com.sg/alternatives/104168/impact-360> |
| en-ZA | <https://www.capterra.co.za/alternatives/104168/impact-360> |
| es | <https://www.capterra.es/alternatives/104168/impact-360> |
| es-AR | <https://www.capterra.com.ar/alternatives/104168/impact-360> |
| es-CL | <https://www.capterra.cl/alternatives/104168/impact-360> |
| es-CO | <https://www.capterra.co/alternatives/104168/impact-360> |
| es-CR | <https://www.capterra.co.cr/alternatives/104168/impact-360> |
| es-DO | <https://www.capterra.do/alternatives/104168/impact-360> |
| es-EC | <https://www.capterra.ec/alternatives/104168/impact-360> |
| es-MX | <https://www.capterra.mx/alternatives/104168/impact-360> |
| es-PA | <https://www.capterra.com.pa/alternatives/104168/impact-360> |
| es-PE | <https://www.capterra.pe/alternatives/104168/impact-360> |
| fr | <https://www.capterra.fr/alternatives/104168/impact-360> |
| fr-BE | <https://fr.capterra.be/alternatives/104168/impact-360> |
| fr-CA | <https://fr.capterra.ca/alternatives/104168/impact-360> |
| fr-LU | <https://www.capterra.lu/alternatives/104168/impact-360> |

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