---
description: Detaillierte Informationen über Ytel zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ytel Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Prädiktive Wähler](/directory/30597/predictive-dialer/software) > [Ytel](/software/123451/x5-cloud-contact-center) > [Alternativen zu Ytel](https://www.capterra.at/alternatives/123451/x5-cloud-contact-center)

# Alternativen für Ytel

Canonical: https://www.capterra.at/alternatives/123451/x5-cloud-contact-center

> Entdecke die Top-Alternativen zu Ytel. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Ringover** — 4.7/5 (884 reviews) — Cloudbasiertes Telefonsystem für kleine und mittlere Unternehmen, Kundenbetreuungs- und Verkaufsteams.
   - [Profil anzeigen](https://www.capterra.at/software/169627/ringover)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/169627/x5-cloud-contact-center/vs/ringover)
2. **Amazon Connect** — 4.5/5 (96 reviews) — Kontaktcenter-Lösung, mit der Unternehmen Kundenserviceprozesse über mehrere Kanäle hinweg rationalisieren können.
   - [Profil anzeigen](https://www.capterra.at/software/1017140/amazon-connect)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/1017140/x5-cloud-contact-center/vs/amazon-connect)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/102188/123451/liveagent/vs/x5-cloud-contact-center)
4. **CallHippo** — 4.4/5 (689 reviews) — CallHippo ist ein einfach zu bedienendes Telefonsystem, das erstklassigen Support bietet. Die Lösung kann sofort eingerichtet werden und bietet erweiterte Berichterstattung.
   - [Profil anzeigen](https://www.capterra.at/software/159578/callhippo)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/159578/x5-cloud-contact-center/vs/callhippo)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.at/software/134775/incontact-call-center-software)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/134775/x5-cloud-contact-center/vs/incontact-call-center-software)
6. **Convoso** — 4.5/5 (395 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
   - [Profil anzeigen](https://www.capterra.at/software/76768/cloud-predictive-dialer)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/76768/123451/cloud-predictive-dialer/vs/x5-cloud-contact-center)
7. **Genesys Cloud CX** — 4.3/5 (268 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.at/software/21409/genesys-cloud)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/21409/123451/genesys-cloud/vs/x5-cloud-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Ansprechende Kontaktcenter-Lösung/Multichannel-/All-in-one-Dialer – Dialer – IVR – SMS – Web-Chat – Soziale Netzwerke – Messaging und mehr.
   - [Profil anzeigen](https://www.capterra.at/software/115213/ucontact)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/115213/123451/ucontact/vs/x5-cloud-contact-center)
9. **Five9** — 4.2/5 (484 reviews) — Cloud-Kontaktcenter mit praktischer KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
   - [Profil anzeigen](https://www.capterra.at/software/132405/five9)
   - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/132405/x5-cloud-contact-center/vs/five9)
10. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [Profil anzeigen](https://www.capterra.at/software/136894/xcally)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/136894/x5-cloud-contact-center/vs/xcally)
11. **RingCX** — 4.2/5 (258 reviews) — Die Lösung RingCentral Contact Center bietet Omnichannel-Funktionen, mit denen Kunden entscheiden können, wie sie mit dir interagieren möchten.
    - [Profil anzeigen](https://www.capterra.at/software/154951/ringcentral-contact-center)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/154951/x5-cloud-contact-center/vs/ringcentral-contact-center)
12. **Dialpad** — 4.2/5 (570 reviews) — Dialpad Sell ist ein effektiver Sales Dialer, der die Anlaufzeit verkürzt und die Produktivität durch Voice-Intelligence-Technologie steigert.
    - [Profil anzeigen](https://www.capterra.at/software/190976/dialpad-sell)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/190976/x5-cloud-contact-center/vs/dialpad-sell)
13. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.
    - [Profil anzeigen](https://www.capterra.at/software/132852/talkdesk)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/132852/x5-cloud-contact-center/vs/talkdesk)
14. **CloudTalk** — 4.4/5 (269 reviews) — CloudTalk ist ein cloudbasiertes Telefonsystem für Support- und Vertriebsteams. Mit CloudTalk ist Telefonieren einfach und macht Spaß. Erhalte noch heute deine kostenlose Testversion.
    - [Profil anzeigen](https://www.capterra.at/software/182004/cloudtalk)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/182004/x5-cloud-contact-center/vs/cloudtalk)
15. **3CX** — 4.4/5 (467 reviews) — 3CX ist eine IP-Telefonanlage mit offenen Standards, die eine sofort einsatzbereite, vollständige Unified-Communications-Lösung bietet. Geeignet für jede Unternehmensgröße oder Branche
    - [Profil anzeigen](https://www.capterra.at/software/158704/3cx)
    - [Vergleich mit Ytel](https://www.capterra.at/compare/123451/158704/x5-cloud-contact-center/vs/3cx)

## Ähnliche Kategorien

- [Prädiktive Wähler](https://www.capterra.at/directory/30597/predictive-dialer/software)
- [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software)
- [IVR Software (Interactive Voice Response)](https://www.capterra.at/directory/30231/ivr/software)
- [Software zur Anrufaufzeichnung](https://www.capterra.at/directory/30533/call-recording/software)
- [Dialer Software](https://www.capterra.at/directory/30999/auto-dialer/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/123451/x5-cloud-contact-center)
- [Produktprofil anzeigen](https://www.capterra.at/software/123451/x5-cloud-contact-center)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/123451/x5-cloud-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/123451/x5-cloud-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/123451/x5-cloud-contact-center> |
| en | <https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/123451/x5-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/123451/x5-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/123451/x5-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/123451/x5-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/123451/x5-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/123451/x5-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/123451/x5-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/123451/x5-cloud-contact-center> |
| es | <https://www.capterra.es/alternatives/123451/x5-cloud-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/123451/x5-cloud-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/123451/x5-cloud-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/123451/x5-cloud-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/123451/x5-cloud-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/123451/x5-cloud-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/123451/x5-cloud-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/123451/x5-cloud-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/123451/x5-cloud-contact-center> |
| fr | <https://www.capterra.fr/alternatives/123451/x5-cloud-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/123451/x5-cloud-contact-center> |
| it | <https://www.capterra.it/alternatives/123451/x5-cloud-contact-center> |
| nl | <https://www.capterra.nl/alternatives/123451/x5-cloud-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/123451/x5-cloud-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center> |

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