---
description: Detaillierte Informationen über SherpaDesk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SherpaDesk Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [PSA-Software (Professional Services Automation)](/directory/16/professional-services-automation/software) > [SherpaDesk](/software/136172/sherpadesk) > [Alternativen zu SherpaDesk](https://www.capterra.at/alternatives/136172/sherpadesk)

# Alternativen für SherpaDesk

Canonical: https://www.capterra.at/alternatives/136172/sherpadesk

> Entdecke die Top-Alternativen zu SherpaDesk. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **LiveAgent** — 4.7/5 (1753 reviews) — Webbasierte Helpdesk-, Ticketing-, Live-Chat- und Callcenter-CRM-Software mit KI-Funktionen und über 200 Integrationen.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/102188/136172/liveagent/vs/sherpadesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.at/software/124981/freshdesk)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/124981/136172/freshdesk/vs/sherpadesk)
3. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/132997/136172/freshservice/vs/sherpadesk)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Sell ist ein Vertriebs-CRM-System, mit der du mehr Geschäfte abschließen kannst.
   - [Profil anzeigen](https://www.capterra.at/software/164283/zendesk)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/164283/sherpadesk/vs/zendesk)
5. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
   - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/107225/136172/sysaid/vs/sherpadesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.at/software/169505/zoho-desk)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/169505/sherpadesk/vs/zoho-desk)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.at/software/138769/jira-service-management)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/138769/sherpadesk/vs/jira-service-management)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM bietet KMUs und Konzernen eine 360-Grad-Lösung auf einer Omnichannel-Plattform für das Lifecycle-Management von Kundenbeziehungen.
   - [Profil anzeigen](https://www.capterra.at/software/155928/zoho-crm)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/155928/sherpadesk/vs/zoho-crm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
   - [Profil anzeigen](https://www.capterra.at/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/179501/sherpadesk/vs/manageengine-service-desk-plus)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.
    - [Profil anzeigen](https://www.capterra.at/software/157279/dynamics-365)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/157279/sherpadesk/vs/dynamics-365)
11. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Sorge dafür, dass dein Team organisiert ist, entwickle proaktive Kundenlösungen und erhalte Einblicke zur Zufriedenheit deiner Kunden mit dem HubSpot-Service-Hub.
    - [Profil anzeigen](https://www.capterra.at/software/182476/hubspot-service-hub)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/182476/sherpadesk/vs/hubspot-service-hub)
12. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — ServiceNow Customer Service Management wurde für die digital vernetzte Dienstleistungswirtschaft entwickelt.
    - [Profil anzeigen](https://www.capterra.at/software/192052/servicenow-customer-service-management)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/192052/sherpadesk/vs/servicenow-customer-service-management)
13. **OTRS** — 4.4/5 (96 reviews) — Komplett betreute Service Management-Lösung, die Ticketing, Workflow-Automatisierung und Benachrichtigungen für ITSM, Kundenservice und Corporate Security umfasst.
    - [Profil anzeigen](https://www.capterra.at/software/127284/otrs)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/127284/136172/otrs/vs/sherpadesk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 ist nach Angaben des Entwicklerteams eines der am schnellsten wachsenden kostenlosen Online-CRM-Systeme und wird von über 15 Millionen Unternehmen verwendet.
    - [Profil anzeigen](https://www.capterra.at/software/113540/bitrix24)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/113540/136172/bitrix24/vs/sherpadesk)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360 ist eine führende Kundenservice-Plattform, die es Unternehmen ermöglicht, eine nahtlose Interaktion über die gesamte Kundenbeziehung hinweg zu fördern.
    - [Profil anzeigen](https://www.capterra.at/software/136189/salesforce)
    - [Vergleich mit SherpaDesk](https://www.capterra.at/compare/136172/136189/sherpadesk/vs/salesforce)

## Ähnliche Kategorien

- [PSA-Software (Professional Services Automation)](https://www.capterra.at/directory/16/professional-services-automation/software)
- [Help-Desk-Software](https://www.capterra.at/directory/30008/help-desk/software)
- [Zeit- und Spesenabrechnung-Software](https://www.capterra.at/directory/30080/time-and-expense/software)
- [Wissensdatenbank Software](https://www.capterra.at/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.at/directory/32744/sales-tracking/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/136172/sherpadesk)
- [Produktprofil anzeigen](https://www.capterra.at/software/136172/sherpadesk)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/136172/sherpadesk> |
| de-AT | <https://www.capterra.at/alternatives/136172/sherpadesk> |
| de-CH | <https://www.capterra.ch/alternatives/136172/sherpadesk> |
| en | <https://www.capterra.com/p/136172/SherpaDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136172/sherpadesk> |
| en-AU | <https://www.capterra.com.au/alternatives/136172/sherpadesk> |
| en-CA | <https://www.capterra.ca/alternatives/136172/sherpadesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/136172/sherpadesk> |
| en-IE | <https://www.capterra.ie/alternatives/136172/sherpadesk> |
| en-IL | <https://www.capterra.co.il/alternatives/136172/sherpadesk> |
| en-IN | <https://www.capterra.in/alternatives/136172/sherpadesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136172/sherpadesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/136172/sherpadesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/136172/sherpadesk> |
| es | <https://www.capterra.es/alternatives/136172/sherpadesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/136172/sherpadesk> |
| es-CL | <https://www.capterra.cl/alternatives/136172/sherpadesk> |
| es-CO | <https://www.capterra.co/alternatives/136172/sherpadesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/136172/sherpadesk> |
| es-DO | <https://www.capterra.do/alternatives/136172/sherpadesk> |
| es-EC | <https://www.capterra.ec/alternatives/136172/sherpadesk> |
| es-MX | <https://www.capterra.mx/alternatives/136172/sherpadesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/136172/sherpadesk> |
| es-PE | <https://www.capterra.pe/alternatives/136172/sherpadesk> |
| fr | <https://www.capterra.fr/alternatives/136172/sherpadesk> |
| fr-BE | <https://fr.capterra.be/alternatives/136172/sherpadesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/136172/sherpadesk> |
| fr-LU | <https://www.capterra.lu/alternatives/136172/sherpadesk> |
| it | <https://www.capterra.it/alternatives/136172/sherpadesk> |
| nl | <https://www.capterra.nl/alternatives/136172/sherpadesk> |
| nl-BE | <https://www.capterra.be/alternatives/136172/sherpadesk> |
| pt | <https://www.capterra.com.br/alternatives/136172/sherpadesk> |
| pt-PT | <https://www.capterra.pt/alternatives/136172/sherpadesk> |

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