---
description: Detaillierte Informationen über SupportHero zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportHero Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/30094/knowledge-management/software) > [SupportHero](/software/144138/supporthero) > [Alternativen zu SupportHero](https://www.capterra.at/alternatives/144138/supporthero)

# Alternativen für SupportHero

Canonical: https://www.capterra.at/alternatives/144138/supporthero

> Entdecke die Top-Alternativen zu SupportHero. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.5/5 (720 reviews) — Beschleunige deinen IT-Prozess, indem du eine Wissensbasis für deine Service Desk-Software verwendest und erstellst.
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/132997/144138/freshservice/vs/supporthero)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 60,000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.at/software/124981/freshdesk)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/124981/144138/freshdesk/vs/supporthero)
3. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Mit TeamViewer können Sie sicher auf Geräte Ihrer Kunden zugreifen, sie steuern und Dokumente sowie Programme nutzen. Mehr erfahren\!
   - [Profil anzeigen](https://www.capterra.at/software/122252/teamviewer)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/122252/144138/teamviewer/vs/supporthero)
4. **Guru** — 4.8/5 (639 reviews) — Guru ist eine Wissensmanagementlösung, die es Teams ermöglicht, Kenntnisse zu erhalten, die erforderlich sind, um ihre Arbeit zu erledigen, wann und wo es notwendig ist.
   - [Profil anzeigen](https://www.capterra.at/software/145390/guru)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/145390/supporthero/vs/guru)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Starte kostenlos mit LiveAgent und biete hervorragenden Kundenservice mit einer Helpdesk-Lösung für Unternehmen jeder Größe.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/102188/144138/liveagent/vs/supporthero)
6. **LiveChat** — 4.6/5 (1723 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
   - [Profil anzeigen](https://www.capterra.at/software/62194/livechat)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/62194/144138/livechat/vs/supporthero)
7. **Zoho Assist** — 4.7/5 (1414 reviews) — Assist Zoho bietet eine einfache und unkomplizierte Benutzeroberfläche, um Remote-Computer überall auf der Welt zu verbinden.
   - [Profil anzeigen](https://www.capterra.at/software/181775/zoho-assist)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/181775/supporthero/vs/zoho-assist)
8. **Document360** — 4.7/5 (292 reviews) — Document 360 ist eine Wissensdatenbank-Software. Beispielkunden sind Customer.io, Datree.io, Harvard University, Monday.
   - [Profil anzeigen](https://www.capterra.at/software/177031/document360)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/177031/supporthero/vs/document360)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Guide ist eine Wissensdatenbank, die vollständig in die Kundensupportsoftware integriert ist.
   - [Profil anzeigen](https://www.capterra.at/software/164283/zendesk)
   - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/164283/supporthero/vs/zendesk)
10. **Zoho Desk** — 4.5/5 (2212 reviews) — Mit Zoho Desk kannst du markenübergreifende suchmaschinenoptimierte Wissensartikel für jede deiner Marken in der Cloud erstellen, um die FAQs von Kunden zu beantworten.
    - [Profil anzeigen](https://www.capterra.at/software/169505/zoho-desk)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/169505/supporthero/vs/zoho-desk)
11. **Notion** — 4.7/5 (2740 reviews) — Notion ist eine Wissensmanagementsoftware, die Wikis, Notizen und Projekte in einem Tool verbindet.
    - [Profil anzeigen](https://www.capterra.at/software/186596/notion)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/186596/supporthero/vs/notion)
12. **BOSSDesk** — 4.7/5 (140 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
    - [Profil anzeigen](https://www.capterra.at/software/144825/boss-solutions)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/144825/supporthero/vs/boss-solutions)
13. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [Profil anzeigen](https://www.capterra.at/software/135094/giva-customer-service)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/135094/144138/giva-customer-service/vs/supporthero)
14. **ServiceNow** — 4.5/5 (348 reviews) — ServiceNow automatisiert die täglichen Supportaufgaben und hilft dir, jede Arbeitseinheit zu verfolgen, zu messen und zu verarbeiten. Die Lösung ist einfach zu bedienen und skalierbar.
    - [Profil anzeigen](https://www.capterra.at/software/152871/servicenow)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/144138/152871/supporthero/vs/servicenow)
15. **SysAid** — 4.5/5 (519 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
    - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
    - [Vergleich mit SupportHero](https://www.capterra.at/compare/107225/144138/sysaid/vs/supporthero)

## Ähnliche Kategorien

- [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/144138/supporthero)
- [Produktprofil anzeigen](https://www.capterra.at/software/144138/supporthero)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/144138/supporthero> |
| de-AT | <https://www.capterra.at/alternatives/144138/supporthero> |
| de-CH | <https://www.capterra.ch/alternatives/144138/supporthero> |
| en | <https://www.capterra.com/p/144138/SupportHero/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144138/supporthero> |
| en-AU | <https://www.capterra.com.au/alternatives/144138/supporthero> |
| en-CA | <https://www.capterra.ca/alternatives/144138/supporthero> |
| en-GB | <https://www.capterra.co.uk/alternatives/144138/supporthero> |
| en-IE | <https://www.capterra.ie/alternatives/144138/supporthero> |
| en-IL | <https://www.capterra.co.il/alternatives/144138/supporthero> |
| en-IN | <https://www.capterra.in/alternatives/144138/supporthero> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144138/supporthero> |
| en-SG | <https://www.capterra.com.sg/alternatives/144138/supporthero> |
| en-ZA | <https://www.capterra.co.za/alternatives/144138/supporthero> |
| es | <https://www.capterra.es/alternatives/144138/supporthero> |
| es-AR | <https://www.capterra.com.ar/alternatives/144138/supporthero> |
| es-CL | <https://www.capterra.cl/alternatives/144138/supporthero> |
| es-CO | <https://www.capterra.co/alternatives/144138/supporthero> |
| es-CR | <https://www.capterra.co.cr/alternatives/144138/supporthero> |
| es-DO | <https://www.capterra.do/alternatives/144138/supporthero> |
| es-EC | <https://www.capterra.ec/alternatives/144138/supporthero> |
| es-MX | <https://www.capterra.mx/alternatives/144138/supporthero> |
| es-PA | <https://www.capterra.com.pa/alternatives/144138/supporthero> |
| es-PE | <https://www.capterra.pe/alternatives/144138/supporthero> |
| fr | <https://www.capterra.fr/alternatives/144138/supporthero> |
| fr-BE | <https://fr.capterra.be/alternatives/144138/supporthero> |
| fr-CA | <https://fr.capterra.ca/alternatives/144138/supporthero> |
| fr-LU | <https://www.capterra.lu/alternatives/144138/supporthero> |
| it | <https://www.capterra.it/alternatives/144138/supporthero> |
| nl | <https://www.capterra.nl/alternatives/144138/supporthero> |
| nl-BE | <https://www.capterra.be/alternatives/144138/supporthero> |
| pt | <https://www.capterra.com.br/alternatives/144138/supporthero> |
| pt-PT | <https://www.capterra.pt/alternatives/144138/supporthero> |

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