---
description: Detaillierte Informationen über CA Service Desk Manager zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CA Service Desk Manager Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [IT-Service-Software](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [Alternativen zu CA Service Desk Manager](https://www.capterra.at/alternatives/145590/ca-service-desk-manager)

# Alternativen für CA Service Desk Manager

Canonical: https://www.capterra.at/alternatives/145590/ca-service-desk-manager

> Entdecke die Top-Alternativen zu CA Service Desk Manager. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

-----

## Top-Alternativen

1. **Freshservice** — 4.6/5 (792 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
2. **InvGate Service Management** — 4.6/5 (108 reviews) — Erhalte eine zweckmäßige Supportlösung, die in Rekordzeit mit Low-Code-Anpassungen und ITSM-Best-Practice-Funktionen implementiert wird.
   - [Profil anzeigen](https://www.capterra.at/software/133392/service-desk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.at/software/164283/zendesk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
4. **JIRA Service Management** — 4.5/5 (775 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.at/software/138769/jira-service-management)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
5. **SysAid** — 4.5/5 (522 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
   - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
6. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
   - [Profil anzeigen](https://www.capterra.at/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Spare Zeit, während du schnellere und intelligentere Dienste durch einfaches Tracking deiner Hardware, Software, Verträge und Lizenzen in einer Lösung bietest.
   - [Profil anzeigen](https://www.capterra.at/software/129478/solarwinds-service-desk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
8. **TOPdesk** — 4.4/5 (111 reviews) — Servicemanagement-Lösung, die ein sofort einsatzbereites ITSM-Tool mit hauseigenen Experten kombiniert – here to make service happen since 1993.
   - [Profil anzeigen](https://www.capterra.at/software/127562/topdesk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
9. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
   - [Profil anzeigen](https://www.capterra.at/software/16499/issuetrak)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
10. **Hiver** — 4.7/5 (148 reviews) — Hiver hilft dir bei der Verwaltung von Kundenbetreuung und Vertrieb direkt von Gmail aus. So können Teams mühelos über gemeinsam genutzte Posteingänge zusammenarbeiten.
    - [Profil anzeigen](https://www.capterra.at/software/142975/hiver)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/142975/145590/hiver/vs/ca-service-desk-manager)
11. **OTRS** — 4.4/5 (96 reviews) — Komplett betreute Service Management-Lösung, die Ticketing, Workflow-Automatisierung und Benachrichtigungen für ITSM, Kundenservice und Corporate Security umfasst.
    - [Profil anzeigen](https://www.capterra.at/software/127284/otrs)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/127284/145590/otrs/vs/ca-service-desk-manager)
12. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, die Service Management Software Suite, stellt eine umfassende Lösung für Service, Support und Kundenbetreuung dar.
    - [Profil anzeigen](https://www.capterra.at/software/189744/echolon)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/145590/189744/ca-service-desk-manager/vs/echolon)
13. **Vivantio** — 4.3/5 (178 reviews) — SaaS-Plattform, die Enterprise-Service-Management durch automatisiertes Routing, Warnungen, Interaktionsverfolgung und vieles mehr bietet.
    - [Profil anzeigen](https://www.capterra.at/software/132880/vivantio)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/132880/145590/vivantio/vs/ca-service-desk-manager)
14. **C2** — 4.3/5 (14 reviews) — Leistungsstarke webbasierte Verwaltungssoftware für IT-Dienste, die Unternehmen bei der Modernisierung des ITSM hilft, um eine außergewöhnliche Serviceleistung zu erbringen.
    - [Profil anzeigen](https://www.capterra.at/software/135915/c2-atom)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/135915/145590/c2-atom/vs/ca-service-desk-manager)
15. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
    - [Profil anzeigen](https://www.capterra.at/software/124981/freshdesk)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.at/compare/124981/145590/freshdesk/vs/ca-service-desk-manager)

## Ähnliche Kategorien

- [IT-Service-Software](https://www.capterra.at/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.at/directory/30676/itsm/software)
- [Wissensdatenbank Software](https://www.capterra.at/directory/32454/knowledge-base/software)
- [Service Desk Software](https://www.capterra.at/directory/31027/service-desk/software)
- [Collaboration Tools](https://www.capterra.at/directory/15/collaboration/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/145590/ca-service-desk-manager)
- [Produktprofil anzeigen](https://www.capterra.at/software/145590/ca-service-desk-manager)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager> |
| de-AT | <https://www.capterra.at/alternatives/145590/ca-service-desk-manager> |
| de-CH | <https://www.capterra.ch/alternatives/145590/ca-service-desk-manager> |
| en | <https://www.capterra.com/p/145590/CA-Service-Desk-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145590/ca-service-desk-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/145590/ca-service-desk-manager> |
| en-CA | <https://www.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/145590/ca-service-desk-manager> |
| en-IE | <https://www.capterra.ie/alternatives/145590/ca-service-desk-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/145590/ca-service-desk-manager> |
| en-IN | <https://www.capterra.in/alternatives/145590/ca-service-desk-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145590/ca-service-desk-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/145590/ca-service-desk-manager> |
| es | <https://www.capterra.es/alternatives/145590/ca-service-desk-manager> |
| es-AR | <https://www.capterra.com.ar/alternatives/145590/ca-service-desk-manager> |
| es-CL | <https://www.capterra.cl/alternatives/145590/ca-service-desk-manager> |
| es-CO | <https://www.capterra.co/alternatives/145590/ca-service-desk-manager> |
| es-CR | <https://www.capterra.co.cr/alternatives/145590/ca-service-desk-manager> |
| es-DO | <https://www.capterra.do/alternatives/145590/ca-service-desk-manager> |
| es-EC | <https://www.capterra.ec/alternatives/145590/ca-service-desk-manager> |
| es-MX | <https://www.capterra.mx/alternatives/145590/ca-service-desk-manager> |
| es-PA | <https://www.capterra.com.pa/alternatives/145590/ca-service-desk-manager> |
| es-PE | <https://www.capterra.pe/alternatives/145590/ca-service-desk-manager> |
| fr | <https://www.capterra.fr/alternatives/145590/ca-service-desk-manager> |
| fr-BE | <https://fr.capterra.be/alternatives/145590/ca-service-desk-manager> |
| fr-CA | <https://fr.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| fr-LU | <https://www.capterra.lu/alternatives/145590/ca-service-desk-manager> |
| pt | <https://www.capterra.com.br/alternatives/145590/ca-service-desk-manager> |
| pt-PT | <https://www.capterra.pt/alternatives/145590/ca-service-desk-manager> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CA Service Desk Manager","description":"Finde die besten CA Service Desk Manager Alternativen im Überblick: Die Top Tools im Vergleich mit Preisen, Funktionen, Nutzerbewertungen und übersichtlichen Infos zu Testversionen, Kundensupport, Konkurrenten & ähnliche Tools auf Capterra Österreich.","url":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager","about":{"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#software"},"breadcrumb":{"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#webpage","mainEntity":{"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#software"},"isPartOf":{"@id":"https://www.capterra.at/#website"},"inLanguage":"de-AT","publisher":{"@id":"https://www.capterra.at/#organization"}},{"name":"CA Service Desk Manager","url":"https://www.capterra.at/software/145590/ca-service-desk-manager","@type":"SoftwareApplication","@id":"https://www.capterra.at/software/145590/ca-service-desk-manager#software","publisher":{"@id":"https://www.capterra.at/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":13}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"IT-Service-Software","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"CA Service Desk Manager","position":3,"item":"/software/145590/ca-service-desk-manager","@type":"ListItem"},{"name":"Alternativen zu CA Service Desk Manager","position":4,"item":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager","@type":"ListItem"}],"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Die 15 besten CA Service Desk Manager Alternativen - Capterra Österreich 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.at/software/132997/freshservice","@type":"ListItem"},{"name":"InvGate Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.at/software/133392/service-desk","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.at/software/164283/zendesk","@type":"ListItem"},{"name":"JIRA Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.at/software/138769/jira-service-management","@type":"ListItem"},{"name":"SysAid","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.at/software/107225/sysaid","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.at/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.at/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"TOPdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.at/software/127562/topdesk","@type":"ListItem"},{"name":"Issuetrak","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.at/software/16499/issuetrak","@type":"ListItem"},{"name":"Hiver","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.capterra.at/software/142975/hiver","@type":"ListItem"},{"name":"OTRS","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.capterra.at/software/127284/otrs","@type":"ListItem"},{"name":"EcholoN","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.capterra.at/software/189744/echolon","@type":"ListItem"},{"name":"Vivantio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.capterra.at/software/132880/vivantio","@type":"ListItem"},{"name":"C2","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.at/software/135915/c2-atom","@type":"ListItem"},{"name":"Freshdesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.at/software/124981/freshdesk","@type":"ListItem"}],"@id":"https://www.capterra.at/alternatives/145590/ca-service-desk-manager#itemlist","numberOfItems":15}
</script>