---
description: Detaillierte Informationen über Enterprise Service Desk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enterprise Service Desk Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [Enterprise Service Desk](/software/152682/enterprise-service-desk) > [Alternativen zu Enterprise Service Desk](https://www.capterra.at/alternatives/152682/enterprise-service-desk)

# Alternativen für Enterprise Service Desk

Canonical: https://www.capterra.at/alternatives/152682/enterprise-service-desk

> Entdecke die Top-Alternativen zu Enterprise Service Desk. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienst-Software, die mehr als 60.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.at/software/124981/freshdesk)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/124981/152682/freshdesk/vs/enterprise-service-desk)
2. **Freshservice** — 4.6/5 (792 reviews) — (Gamified Helpdesk plus Asset Management) Minus Komplikationen ist gleich Freshservice. Plus: Das Service-Desk ist auch ITIL-ready.
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/132997/152682/freshservice/vs/enterprise-service-desk)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk bietet eine Lösung für den Kundenservice.
   - [Profil anzeigen](https://www.capterra.at/software/164283/zendesk)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/164283/enterprise-service-desk/vs/zendesk)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligentes Managementsystem.
   - [Profil anzeigen](https://www.capterra.at/software/202528/milvus)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/202528/enterprise-service-desk/vs/milvus)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Starte kostenlos mit LiveAgent und baue fantastische Kundenbeziehungen mit einem Helpdesk-Tool für Unternehmen jeder Größe auf.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/102188/152682/liveagent/vs/enterprise-service-desk)
6. **LiveChat** — 4.6/5 (1727 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
   - [Profil anzeigen](https://www.capterra.at/software/62194/livechat)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/62194/152682/livechat/vs/enterprise-service-desk)
7. **Zoho Desk** — 4.5/5 (2214 reviews) — Die kanal- und abteilungsübergreifenden Funktionen von Zoho Desk mit dem leistungsstarken KI-Assistenten und Automatisierungsfunktionen ermöglichen einen vorbildlichen Kundenservice.
   - [Profil anzeigen](https://www.capterra.at/software/169505/zoho-desk)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/169505/enterprise-service-desk/vs/zoho-desk)
8. **JIRA Service Management** — 4.5/5 (775 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.at/software/138769/jira-service-management)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/138769/152682/jira-service-management/vs/enterprise-service-desk)
9. **SysAid** — 4.5/5 (522 reviews) — SysAid, die Next-Gen-generative KI-Helpdesk-Plattform, optimiert und automatisiert IT-Ticketmanagement und Servicebereitstellung.
   - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
   - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/107225/152682/sysaid/vs/enterprise-service-desk)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo ist eine einfach zu bedienende, sichere, aber erschwingliche Remote-Desktop-Software für Windows, macOS, iOS, Android und Linux.
    - [Profil anzeigen](https://www.capterra.at/software/177094/supremo-remote-desktop)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/177094/enterprise-service-desk/vs/supremo-remote-desktop)
11. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Bomgar ist der führende Anbieter von Secure-Access-Lösungen, die eine sichere, kontrollierte Verbindung zu jedem beliebigen Gerät ermöglichen.
    - [Profil anzeigen](https://www.capterra.at/software/86962/bomgar)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/86962/152682/bomgar/vs/enterprise-service-desk)
12. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow automatisiert die täglichen Supportaufgaben und hilft dir, jede Arbeitseinheit zu verfolgen, zu messen und zu verarbeiten. Die Lösung ist einfach zu bedienen und skalierbar.
    - [Profil anzeigen](https://www.capterra.at/software/152871/servicenow)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/152871/enterprise-service-desk/vs/servicenow)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Mit ServiceDesk Plus können IT-Helpdesks ihre Produktivität maximieren und ihren Mitarbeitern außergewöhnliche Erfahrungen bieten.
    - [Profil anzeigen](https://www.capterra.at/software/179501/manageengine-service-desk-plus)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/152682/179501/enterprise-service-desk/vs/manageengine-service-desk-plus)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio ist eine Helpdeskplattform, mit der du eine hervorragende Kundenbetreuung bieten und Verkäufe mithilfe von Live-Chat und Chatbots generieren kannst.
    - [Profil anzeigen](https://www.capterra.at/software/144040/tidio-chat)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/144040/152682/tidio-chat/vs/enterprise-service-desk)
15. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Die Kundenserviceplattform unterstützt jedes Serviceteam mit innovativen Tools und konsolidierten Daten.
    - [Profil anzeigen](https://www.capterra.at/software/136189/salesforce)
    - [Vergleich mit Enterprise Service Desk](https://www.capterra.at/compare/136189/152682/salesforce/vs/enterprise-service-desk)

## Ähnliche Kategorien

- [Help-Desk-Software](https://www.capterra.at/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.at/directory/30676/itsm/software)
- [IT Ticketsysteme](https://www.capterra.at/directory/32623/it-ticketing-systems-software/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/152682/enterprise-service-desk)
- [Produktprofil anzeigen](https://www.capterra.at/software/152682/enterprise-service-desk)

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| Sprache | URL |
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| de-AT | <https://www.capterra.at/alternatives/152682/enterprise-service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/152682/enterprise-service-desk> |
| en | <https://www.capterra.com/p/152682/Enterprise-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152682/enterprise-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/152682/enterprise-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/152682/enterprise-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/152682/enterprise-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/152682/enterprise-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/152682/enterprise-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/152682/enterprise-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152682/enterprise-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/152682/enterprise-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/152682/enterprise-service-desk> |
| fr | <https://www.capterra.fr/alternatives/152682/enterprise-service-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/152682/enterprise-service-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/152682/enterprise-service-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/152682/enterprise-service-desk> |

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