---
description: Detaillierte Informationen über Intelligent Service Management zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intelligent Service Management Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Alternativen zu Intelligent Service Management](https://www.capterra.at/alternatives/156351/cloud-service-management)

# Alternativen für Intelligent Service Management

Canonical: https://www.capterra.at/alternatives/156351/cloud-service-management

> Entdecke die Top-Alternativen zu Intelligent Service Management. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/132997/156351/freshservice/vs/cloud-service-management)
2. **BOSSDesk** — 4.6/5 (139 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
   - [Profil anzeigen](https://www.capterra.at/software/144825/boss-solutions)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/144825/156351/boss-solutions/vs/cloud-service-management)
3. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear von SunView Software bietet ITSM für Unternehmen, das sich schnell implementieren lässt und einfach und weniger kostspielig gewartet werden kann.
   - [Profil anzeigen](https://www.capterra.at/software/146239/changegear-itsm)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
4. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator ist eine praxisorientierte Lösung, die für praxisorientierte Kunden entwickelt wurde und von praxisorientierten IT-Leuten wie dir entwickelt wird.
   - [Profil anzeigen](https://www.capterra.at/software/108129/alloy-navigator)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
5. **Virima** — 4.6/5 (15 reviews) — Virima löst deine schwierigsten IT-Asset- und Service-Management-Probleme. Keine andere Plattform bietet derartige Funktionen, Flexibilität und Nutzen.
   - [Profil anzeigen](https://www.capterra.at/software/178220/virima)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/156351/178220/cloud-service-management/vs/virima)
6. **SmartITSM** — 4.6/5 (8 reviews) — Ob Ticketing oder IT Asset Management – SmartITSM ist das All-in-One-Tool für IT-Teams. Es bietet nahtlose Services, umfassendes Monitoring und eine CMDB in einer Plattform.
   - [Profil anzeigen](https://www.capterra.at/software/1045363/smartitsm)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/156351/1045363/cloud-service-management/vs/smartitsm)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.at/software/138769/jira-service-management)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/138769/156351/jira-service-management/vs/cloud-service-management)
8. **Canfigure** — 4.7/5 (22 reviews) — Canfigure ist eine modulare ITSM- und ITAM-Lösung, die auf ITIL-Prinzipien basiert. Canfigure kann vor Ort oder in der Cloud bereitgestellt werden.
   - [Profil anzeigen](https://www.capterra.at/software/184941/canfigure)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/156351/184941/cloud-service-management/vs/canfigure)
9. **C2** — 4.3/5 (14 reviews) — Leistungsstarke webbasierte Verwaltungssoftware für IT-Dienste, die Unternehmen bei der Modernisierung des ITSM hilft, um eine außergewöhnliche Serviceleistung zu erbringen.
   - [Profil anzeigen](https://www.capterra.at/software/135915/c2-atom)
   - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/135915/156351/c2-atom/vs/cloud-service-management)
10. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.at/software/16499/issuetrak)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/16499/156351/issuetrak/vs/cloud-service-management)
11. **Xurrent** — 4.7/5 (27 reviews) — IT-Service-Management-Anwendung, speziell für multinationale Unternehmen und Dienstleister.
    - [Profil anzeigen](https://www.capterra.at/software/146207/itrp)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/146207/156351/itrp/vs/cloud-service-management)
12. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
    - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/107225/156351/sysaid/vs/cloud-service-management)
13. **Deepser** — 4.6/5 (56 reviews) — Deepser ist eine umfassende ITSM- und ITAM-Lösung zur Optimierung von Supportanfragen, organisatorischen Prozessen und Assetmanagement.
    - [Profil anzeigen](https://www.capterra.at/software/178946/deepser)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/156351/178946/cloud-service-management/vs/deepser)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Spare Zeit, während du schnellere und intelligentere Dienste durch einfaches Tracking deiner Hardware, Software, Verträge und Lizenzen in einer Lösung bietest.
    - [Profil anzeigen](https://www.capterra.at/software/129478/solarwinds-service-desk)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)
15. **Vivantio** — 4.3/5 (178 reviews) — SaaS-Plattform, die Enterprise-Service-Management durch automatisiertes Routing, Warnungen, Interaktionsverfolgung und vieles mehr bietet.
    - [Profil anzeigen](https://www.capterra.at/software/132880/vivantio)
    - [Vergleich mit Intelligent Service Management](https://www.capterra.at/compare/132880/156351/vivantio/vs/cloud-service-management)

## Ähnliche Kategorien

- [ITSM Tools](https://www.capterra.at/directory/30676/itsm/software)
- [IT-Management-Software](https://www.capterra.at/directory/10001/it-management/software)
- [IT-Service-Software](https://www.capterra.at/directory/30672/it-service/software)
- [Change-Management-Software](https://www.capterra.at/directory/30958/change-management/software)
- [Help-Desk-Software](https://www.capterra.at/directory/30008/help-desk/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/156351/cloud-service-management)
- [Produktprofil anzeigen](https://www.capterra.at/software/156351/cloud-service-management)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/156351/cloud-service-management> |
| de-AT | <https://www.capterra.at/alternatives/156351/cloud-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/156351/cloud-service-management> |
| en | <https://www.capterra.com/p/156351/Cloud-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156351/cloud-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/156351/cloud-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/156351/cloud-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/156351/cloud-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/156351/cloud-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/156351/cloud-service-management> |
| en-IN | <https://www.capterra.in/alternatives/156351/cloud-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156351/cloud-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/156351/cloud-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/156351/cloud-service-management> |
| es | <https://www.capterra.es/alternatives/156351/cloud-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/156351/cloud-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/156351/cloud-service-management> |
| es-CO | <https://www.capterra.co/alternatives/156351/cloud-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/156351/cloud-service-management> |
| es-DO | <https://www.capterra.do/alternatives/156351/cloud-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/156351/cloud-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/156351/cloud-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/156351/cloud-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/156351/cloud-service-management> |
| fr | <https://www.capterra.fr/alternatives/156351/cloud-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/156351/cloud-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/156351/cloud-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/156351/cloud-service-management> |
| it | <https://www.capterra.it/alternatives/156351/cloud-service-management> |
| pt | <https://www.capterra.com.br/alternatives/156351/cloud-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/156351/cloud-service-management> |

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