---
description: Detaillierte Informationen über BMC Helix ITSM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternativen zu BMC Helix ITSM](https://www.capterra.at/alternatives/164195/remedy-it-service-management)

# Alternativen für BMC Helix ITSM

Canonical: https://www.capterra.at/alternatives/164195/remedy-it-service-management

> Entdecke die Top-Alternativen zu BMC Helix ITSM. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.at/software/132997/freshservice)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne ist eine nutzerfreundliche und umfassende Lösung zur Fernverwaltung und -überwachung, die von MSPs und IT-Fachleuten geschätzt wird.
   - [Profil anzeigen](https://www.capterra.at/software/165889/ninjaone)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
3. **Atera** — 4.5/5 (446 reviews) — Atera ist eine herausragende All-in-one-RMM-Software für IT-Expert\*innen. Zahle pro Techniker\*in, unbegrenzte Geräte. Es ist so einfach. Probiere Atera kostenlos aus.
   - [Profil anzeigen](https://www.capterra.at/software/144309/atera)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/144309/164195/atera/vs/remedy-it-service-management)
4. **Iru** — 4.9/5 (477 reviews) — Apple-Gerätemanagement der nächsten Generation für macOS, iOS, iPadOS und tvOS.
   - [Profil anzeigen](https://www.capterra.at/software/181954/Iru)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/181954/remedy-it-service-management/vs/Iru)
5. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP bietet modulare und skalierbare Lösungsansätze für Ihre konkreten Herausforderungen in der IT-Abteilung.
   - [Profil anzeigen](https://www.capterra.at/software/175522/acmp-inventory)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/175522/remedy-it-service-management/vs/acmp-inventory)
6. **Wasp Asset** — 4.5/5 (376 reviews) — Damit hast du die Kontrolle über deine Asset-Tracking-Anforderungen. Anlagegüter, IT-Bestandsverfolgung, Werkzeugverfolgung und mehr.
   - [Profil anzeigen](https://www.capterra.at/software/80853/assetcloud)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
7. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — PDQ Deploy is the best way to automate your remote management. Update software, deploy scripts, and make configuration changes.
   - [Profil anzeigen](https://www.capterra.at/software/174535/pdq-deploy)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
8. **IT Glue** — 4.6/5 (331 reviews) — IT Glue ist eine preisgekrönte Dokumentationsplattform, die IT-Anbietern hilft, den Zeitaufwand bei der Suche nach Informationen drastisch zu reduzieren.
   - [Profil anzeigen](https://www.capterra.at/software/170401/itglue)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/170401/remedy-it-service-management/vs/itglue)
9. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix ist eine No-Code-ITSM-Lösung, die integriertes Projektportfoliomanagement mit unternehmensweiter Integration und Automatisierung bietet.
   - [Profil anzeigen](https://www.capterra.at/software/121317/teamdynamix)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
10. **EZO** — 4.6/5 (1543 reviews) — Asset-Lifecycle-Management-Software, die auf an deine Anforderungen an die Ressourcennachverfolgung ausgerichtet ist. Abschreibung, Barcodierung und mehr. Teste es kostenlos.
    - [Profil anzeigen](https://www.capterra.at/software/124047/ezofficeinventory)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
11. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
    - [Profil anzeigen](https://www.capterra.at/software/107225/sysaid)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/107225/164195/sysaid/vs/remedy-it-service-management)
12. **BlueTally** — 4.6/5 (80 reviews) — Behalte die Kontrolle über deine Assets und verabschiede dich von Tabellenkalkulationen. Kostenlos für bis zu 50 Assets. Teste die Demo sofort selbst.
    - [Profil anzeigen](https://www.capterra.at/software/1022846/bluetally)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/1022846/remedy-it-service-management/vs/bluetally)
13. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatisiert die täglichen Supportaufgaben und hilft dir, jede Arbeitseinheit zu verfolgen, zu messen und zu verarbeiten. Die Lösung ist einfach zu bedienen und skalierbar.
    - [Profil anzeigen](https://www.capterra.at/software/152871/servicenow)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/152871/164195/servicenow/vs/remedy-it-service-management)
14. **Action1** — 4.9/5 (237 reviews) — Action1 erfindet das Patch-Management neu mit einer unendlich skalierbaren und hochsicheren Plattform, die in 5 Minuten konfigurierbar ist und einfach funktioniert.
    - [Profil anzeigen](https://www.capterra.at/software/180609/action1-rmm)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/164195/180609/remedy-it-service-management/vs/action1-rmm)
15. **N-central** — 4.1/5 (195 reviews) — Die Fernüberwachungs- und Verwaltungsplattform N-able® N-central® ist darauf ausgelegt, die Verwaltung komplexer IT-Netzwerke zu vereinfachen.
    - [Profil anzeigen](https://www.capterra.at/software/13803/n-central)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.at/compare/13803/164195/n-central/vs/remedy-it-service-management)

## Ähnliche Kategorien

- [ITSM Tools](https://www.capterra.at/directory/30676/itsm/software)
- [IT-Service-Software](https://www.capterra.at/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.at/directory/30077/it-asset-management/software)
- [IT Ticketsysteme](https://www.capterra.at/directory/32623/it-ticketing-systems-software/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/164195/remedy-it-service-management)
- [Produktprofil anzeigen](https://www.capterra.at/software/164195/remedy-it-service-management)

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| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
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| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
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| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
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| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
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| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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