---
description: Detaillierte Informationen über Customer Communities zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communities Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [Customer Communities](/software/170758/insided) > [Alternativen zu Customer Communities](https://www.capterra.at/alternatives/170758/insided)

# Alternativen für Customer Communities

Canonical: https://www.capterra.at/alternatives/170758/insided

> Entdecke die Top-Alternativen zu Customer Communities. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Sorge dafür, dass dein Team organisiert ist, entwickle proaktive Kundenlösungen und erhalte Einblicke zur Zufriedenheit deiner Kunden mit dem HubSpot-Service-Hub.
   - [Profil anzeigen](https://www.capterra.at/software/182476/hubspot-service-hub)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/170758/182476/insided/vs/hubspot-service-hub)
2. **Bitrix24** — 4.2/5 (984 reviews) — High-End-Lösung für Vertrieb, Zusammenarbeit, Kommunikation, soziales Networking sowie Workflowmanagement.
   - [Profil anzeigen](https://www.capterra.at/software/113540/bitrix24)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/113540/170758/bitrix24/vs/insided)
3. **Slack** — 4.7/5 (24046 reviews) — Slack bringt all deine Kommunikation an einem Ort zusammen. Es ist Echtzeit-Messaging, Archivierung und Suche nach modernen Teams.
   - [Profil anzeigen](https://www.capterra.at/software/135003/slack)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/135003/170758/slack/vs/insided)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.at/software/164283/zendesk)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/164283/170758/zendesk/vs/insided)
5. **LiveAgent** — 4.7/5 (1754 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.at/software/102188/liveagent)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/102188/170758/liveagent/vs/insided)
6. **Bettermode** — 4.7/5 (94 reviews) — Foren sind tot\! Tribe ist eine cloudbasierte Plattform, die die neue Generation von Online-Communitys unterstützt.
   - [Profil anzeigen](https://www.capterra.at/software/178753/bettermode)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/170758/178753/insided/vs/bettermode)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.at/software/169505/zoho-desk)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/169505/170758/zoho-desk/vs/insided)
8. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
   - [Profil anzeigen](https://www.capterra.at/software/16499/issuetrak)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/16499/170758/issuetrak/vs/insided)
9. **TeamSupport** — 4.5/5 (848 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
   - [Profil anzeigen](https://www.capterra.at/software/87908/teamsupport)
   - [Vergleich mit Customer Communities](https://www.capterra.at/compare/87908/170758/teamsupport/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Unterstützung der Teams bei der Bereitstellung von persönlicher Unterstützung nach Maß.
    - [Profil anzeigen](https://www.capterra.at/software/143005/groove)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/143005/170758/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — Capacity ist eine sichere, KI-native Support-Automatisierungsplattform, mit der du und dein Team Zeit sparen und intelligenter arbeiten können.
    - [Profil anzeigen](https://www.capterra.at/software/192480/capacity)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/170758/192480/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Helfe Kunden, sich selbst zu helfen\! Elevio bietet Self-Service-Support nach Bedarf für deine Kunden, wann und wo sie es brauchen.
    - [Profil anzeigen](https://www.capterra.at/software/166667/elevio)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/166667/170758/elevio/vs/insided)
13. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform.
    - [Profil anzeigen](https://www.capterra.at/software/178819/engagebay-marketing)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/170758/178819/insided/vs/engagebay-marketing)
14. **LiveChat** — 4.6/5 (1715 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
    - [Profil anzeigen](https://www.capterra.at/software/62194/livechat)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/62194/170758/livechat/vs/insided)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360 ist eine führende Kundenservice-Plattform, die es Unternehmen ermöglicht, eine nahtlose Interaktion über die gesamte Kundenbeziehung hinweg zu fördern.
    - [Profil anzeigen](https://www.capterra.at/software/136189/salesforce)
    - [Vergleich mit Customer Communities](https://www.capterra.at/compare/136189/170758/salesforce/vs/insided)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.at/directory/22/customer-service/software)
- [Community Software](https://www.capterra.at/directory/30800/community/software)
- [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software)
- [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software)
- [Social Networking Software](https://www.capterra.at/directory/10043/social-networking/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/alternatives/170758/insided)
- [Produktprofil anzeigen](https://www.capterra.at/software/170758/insided)

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| de-CH | <https://www.capterra.ch/alternatives/170758/insided> |
| en | <https://www.capterra.com/p/170758/inSided/alternatives/> |
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| pt-PT | <https://www.capterra.pt/alternatives/170758/insided> |
| sv | <https://www.capterra.se/alternatives/170758/insided> |

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