Kundenservice Software

Mit Kundenservice Software kann eine Organisation Kundenbeziehungen und Support-Services verwalten und verfolgen. Von der Trouble-Ticket-Verfolgung bis hin zur Reklamationsberichterstattung ermöglichen Kundenservice-Softwarelösungen Unternehmen, die Qualität ihrer Interaktionen mit Kunden zu verwalten und zu bewerten. Kundenservice-Anwendungen helfen auch bei der Verwaltung und Verteilung einer internen Wissensdatenbank, die Kundendienstmitarbeitern die notwendigen Informationen zur Lösung von Kundenbeschwerden liefert. Kundenservice Software ist mit Call Center Software, Helpdesk Software und Wissensmanagement Software eng verbunden.

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TeamSupport

TeamSupport

von TeamSupport

(637 Bewertungen)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Erfahre mehr über TeamSupport

Help Desk software built for business to business customer support. Reduce costs and improve customer satisfaction at the same time. Erfahre mehr über TeamSupport

Supportbench

Supportbench

von Supportbench Services

(11 Bewertungen)

Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Erfahre mehr über Supportbench

Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Erfahre mehr über Supportbench

Freshdesk

Freshdesk

von Freshworks

(1.031 Bewertungen)

Freshdesk ist eine Helpdesk-Lösung, die alles bietet, was du für einen außergewöhnlichen Kundenservice benötigst. Verwalte all deine Kundengespräche an einem Ort, egal, aus welcher Quelle sie stammen - E-Mail, Telefon oder soziale Medien - so dass du Support anbieten kannst, der sowohl schnell als auch persönlich ist. Freshdesk ist einfach zu bedienen, so dass du dich auf das wirklich Wichtige konzentrieren kannst - nämlich den Kundensupport. Mit Funktionen wie erstklassigem Kartenverkauf und intelligenten Automatisierungen. Kunden glücklich zu machen war noch nie so leicht. Erfahre mehr über Freshdesk

Eine webbasiertes Kundendienst-Software, beliebt bei mehr als 100.000 Unternehmen weltweit. Erfahre mehr über Freshdesk

Heymarket

Heymarket

von Heymarket

(36 Bewertungen)

Heymarket is business messaging for customer support and operations teams. Customers never have to install an app and receive normal SMS and Facebook messages. Shared inboxes allow a team to read and reply to messages from their computer and mobile apps. Keep agents productive with assignments, reminders, private comments, and templates. Managers can track progress with reports, integrations (Zendesk, Zapier, Slack, Facebook, and more), custom fields, and an API. Setup in just 5 minutes. Erfahre mehr über Heymarket

Business SMS for support, operation, & sales. Contacts never have to install an app, your team gets shared inboxes for messaging. Erfahre mehr über Heymarket

SysAid

SysAid

von SysAid Technologies

(96 Bewertungen)

Verbessere den Kundenservice drastisch mit einer bewährten IT-Helpdesk-Lösung, die dir wichtige Tools zur Unterstützung deiner Kunden und zum Erfolg bietet. SysAid kann schnell implementiert werden und Schulungsunterstützungsagenten können an einem Tag erledigt werden. Das einfach zu bedienende Ticketing-System ermöglicht die Erstellung von über 82 Millionen Tickets pro Jahr und trägt dazu bei, die Interaktion mit Kunden zeitnah, effektiv und einfacher zu gestalten. SysAid gibt dir die Flexibilität, die du benötigst, um Workflows zu konfigurieren, die die Fähigkeiten deines Kundensupportteams schnell verbessern. Erfahre mehr über SysAid

Angeboten als Cloud- und Vor-Ort-Lösung kombiniert SysAid alle wesentlichen Funktionen, damit du mit all deinen Kundendienstaktivitäten glänzen kannst. Erfahre mehr über SysAid

Zoho Desk

Zoho Desk

von Zoho Desk

(1.493 Bewertungen)

Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis. Erfahre mehr über Zoho Desk

Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis. Erfahre mehr über Zoho Desk

Aspect Unified IP

Aspect Unified IP

von Aspect Software

(35 Bewertungen)

Aspect Unified IP brings all contact center options together, simplifying omni-channel interactions across voice, email, chat, SMS, IM and social. The solution offers multi-session contact handling and tight integration with industry leading CRM applications, helping you effectively manage and deliver differentiated customer experiences that make your company easier to do business with. Ideal for 75+ agents. Erfahre mehr über Aspect Unified IP

Aspect Unified IP is a complete omni-channel software platform for contact centers of 75+ agents. Erfahre mehr über Aspect Unified IP

Omni-Channel Self-Service

Omni-Channel Self-Service

von Verascape

(0 Bewertungen)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Erfahre mehr über Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Erfahre mehr über Omni-Channel Self-Service

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

von ManageEngine

(7 Bewertungen)

Ein CRM mit speziellem Fokus auf Kunden-Interaktion- (Service-) Management. Es hilft dir, Kundenprobleme schnell zu verfolgen und zu lösen, wodurch eine bessere Kundenbetreuung gewährleistet und die Kundenzufriedenheit auf die nächste Ebene gehoben wird. Im Gegensatz zu anderen CRM-Tools auf dem Markt mit Schwerpunkt auf Sales-Force-Automatisierung bietet SupportCenter Plus ein integriertes Kundeninteraktions-Management (Customer SupportDesk), Customer Experience Management, Kontoführung und Kontakt-Management, SLA-Management, Customer Self-Service und vieles mehr Erfahre mehr über ManageEngine SupportCenter Plus

Ein CRM mit speziellem Fokus auf Kunden-Interaktion- (Service-) Management - Verfolgen und schnelles Lösen von Kundenproblemen Erfahre mehr über ManageEngine SupportCenter Plus

CustomerWise

CustomerWise

von TechExcel

(3 Bewertungen)

TechExcel CustomerWise is an integrated CRM software application for managing customer relationships throughout the entire customer lifecycle, covering support, sales, marketing and asset management. Erfahre mehr über CustomerWise

CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management. Erfahre mehr über CustomerWise

Cayzu

Cayzu

von Cayzu

(31 Bewertungen)

Cayzu is the #1 INTERNAL HELPDESK FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal. Forget complicated and expensive licensing and take control of your support with the MOST AFFORDABLE HELPDESK FOR 10-50 AGENTS. Erfahre mehr über Cayzu

Cayzu is the #1 solution for INTERNAL HELPDESKS WITH 10-50 AGENTS providing world-class support at the lowest price. Erfahre mehr über Cayzu

Dixa

Dixa

von Dixa

(7 Bewertungen)

Dixa ist eine cloudbasierte persönliche Kundenservice-Plattform für Gespräche in Echtzeit. Dixa ist auf Einfachheit und Benutzerfreundlichkeit ausgelegt und ermöglicht Teams mit Kundenkontakt, sofortige persönliche Unterstützung per Telefon oder E-Mail und Chat von einem Bildschirm aus anzubieten. Erhalte Echtzeit-Leistungsstatistiken für Wanddisplays, intelligentes Routing über alle Kanäle, Automatisierungen, Rückruf und vieles mehr. Sieh dich auf der Website um, probiere das Programm kostenlos aus oder plane eine Vorführung ein, um zu sehen, wie Dixa deinen Agenten und die Kundenerfahrung verbessern kann! Erfahre mehr über Dixa

Dixa ist eine cloudbasierte mehrkanalige Kundenservice-Plattform, die es dir ermöglicht, Support über Sprache, Chat und E-Mail zu bieten. Erfahre mehr über Dixa

bpm'online service

bpm'online service

von bpm'online

(75 Bewertungen)

Bpm'online Service bietet Out-of-the-box-Prozesse auf Basis von Best Practices der Branche. Verwalten von Kundenanfragen und automatisieren von Service-Operationen durch folgende vordefinierte Prozesse für die Kundenbetreuungs-Excellence. Bpmonline wurde im Gartner 2016 Magic Quadrant für CRM Customer Engagement-Center anerkannt, auch aufgeführt in fünf Kategorien im Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales und Customer Service Software). Erfahre mehr über bpm'online service

Biete omnichannel Kundenservice für Deine Kundenbindung Erfahre mehr über bpm'online service

LiveAgent

LiveAgent

von QualityUnit

(437 Bewertungen)

LiveAgent ist die am meisten bewertete und führende Help-Desk-Software für KMUs. Unternehmen wie BMW, Yamaha, Huawei, Orange oder Forbesfone verwenden LiveAgent, um 150M Endnutzern ein wahres Wow-Erlebnis zu liefern. Schließe dich ihnen an, um einen Wettbewerbsvorteil zu erhalten. Beginne mit einer 14-Tage-Testversion, keine Kreditkarte nötig, keine Verträge. LiveAgent ist eine funktionsreiche Multi-Channel-Help-Desk-Software mit 170 + Help-Desk-Funktionen wie Live-Chat, Telefon-Support, Social-Media-Integration, Support-Portal und API. Erfahre mehr über LiveAgent

LiveAgent hilft Unternehmen, in der Kundenbetreuung zu wachsen. Ein großartiger Kundendienst beginnt bei besserer Kundendienst-Software. Erfahre mehr über LiveAgent

C2 ATOM

C2 ATOM

von C2 Enterprise

(12 Bewertungen)

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Erfahre mehr über C2 ATOM

Powerful web-based IT service management software helping your organization modernize ITSM to provide extraordinary service delivery. Erfahre mehr über C2 ATOM

LiveHelpNow Suite

LiveHelpNow Suite

von LiveHelpNow

(64 Bewertungen)

Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time. Erfahre mehr über LiveHelpNow Suite

Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Erfahre mehr über LiveHelpNow Suite

monday.com

monday.com

von monday

(1.292 Bewertungen)

monday.com ist ein Projektmanagement-Tool, das deine Team gerne benutzt. Es macht allen Beteiligten Spaß, sich auf das Wesentliche zu konzentrieren und mehr zu tun. Es ist das erste visuelle Werkzeug seiner Art und zeigt dir auf einen Blick, wo genau die Dinge stehen. Schlussendlich werden dir schmerzhaft lange E-Mail-Threads los, reduziere Besprechungen und erlebe die Genugtuung, wenn die Dinge grün werden, wenn sie fertig sind. Erfahre mehr über monday.com

Erfahre mehr über monday.com

Issuetrak

Issuetrak

von Issuetrak

(152 Bewertungen)

Customers easily voice their concerns by email, mobile device, or web portal. Business Rules to route issues to the right team quickly and automatically. Contact your customers with notifications about updates and resolutions. Get issues to team members in multiple departments when necessary. Use templates to submit common issues and create a self-service knowledge base for future concerns. Keep management happy with automatically generated reports delivered via email. Respond. Resolve. Report. Erfahre mehr über Issuetrak

Get issues to team members in multiple departments across all devices automatically and easily. Respond. Resolve. Report. Demo today! Erfahre mehr über Issuetrak

NICE inContact Telephony Software

NICE inContact Telephony Software

von NICE inContact

(94 Bewertungen)

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Erfahre mehr über NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Erfahre mehr über NICE inContact Telephony Software

InGenius Connector Enterprise

InGenius Connector Enterprise

von InGenius

(1 Bewertung)

InGenius easily adapts to the unique needs of customer service desks and contact centers with advanced computer telephony integration (CTI). InGenius connects phone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care, InGenius helps customer service teams increase productivity and customer satisfaction with features like screen pop, automated call logging, CRM screen transfer and enhanced call reports. Erfahre mehr über InGenius Connector Enterprise

InGenius connects telephone systems into leading CRMs for productive customer service teams and world-class customer experiences. Erfahre mehr über InGenius Connector Enterprise

TrueDialog

TrueDialog

von TrueDialog

(10 Bewertungen)

More Features. Half the Price. Now in our 9th year serving customers, TrueDialog's Enterprise-Grade SMS Platform is built for big business, yet made easy for small business. Text 1-to-millions and also utilize our unique "TrueDialog" feature for multi-user, team-based 2-way conversations at scale. Call Center Module and Mobile Apps pre-built for 1,000s of reps. Multi-Channel Alert System included. Major CRM Integrations. Seamlessly move between Short & Long Codes. Fully-documented SMS API. Erfahre mehr über TrueDialog

Enterprise SMS Texting built for big business, made easy for small business. More Features. Half the Price. Integrated with many CRMs. Erfahre mehr über TrueDialog

Mize Customer Central

Mize Customer Central

von Mize

(0 Bewertungen)

Disconnected processes and data silos frustrate customers resulting in lower customer satisfaction and higher churn. Mize Customer Central enables companies to orchestrate service interactions enhancing the customer experience. Customer Central integrates all the service transactions, resources, workflows, and data to simplify and unify the service processes. Service teams gain actionable insights to drive service performance, customer retention, and customer lifetime value. Erfahre mehr über Mize Customer Central

Mize Customer Central streamlines and orchestrates customer service processes to improve retention and grow aftermarket revenues. Erfahre mehr über Mize Customer Central

inSided

inSided

von inSided

(6 Bewertungen)

The inSided platform for commerce and customer service enables your customers and prospects to ask questions and get advice. Use cases include customer service, where customers get quality service at low cost, and ecommerce, where user generated content drives traffic and conversion. Erfahre mehr über inSided

inSided offers a platform for commerce and customer service, where customers and prospects get advice from other customers. Erfahre mehr über inSided

Front App

Front App

von Front

(83 Bewertungen)

Front ist viel mehr als ein Helpdesk und ermöglicht es dir, deine gesamte Kundenkommunikation über eine Plattform zu verwalten und auf jeden Kommunikationskanal zu antworten, den du für die Kontaktaufnahme verwendest (E-Mail, Chat, Soziale Medien, SMS). Wenn du Team-E-Mail-Konten wie [email protected], [email protected] usw. nutzt, sorgst du dich womöglich, einen Fehler zu machen oder dass etwas doppelt erledigt wird. Verbessere das Teamwork mit mehr Verantwortlichkeit und Transparenz, indem du Nachrichtenzuweisungen, Kollisionsalarme und Automatisierungen verwendest und so zwei bis drei Mal schneller auf Kunden reagierst. Erfahre mehr über Front App

Behandle deine Kunden wie Menschen, nicht wie Tickets. Biete einen personalisierten Support, unabhängig vom Kanal. Erfahre mehr über Front App

LiveChat

LiveChat

von LiveChat Software

(438 Bewertungen)

Premium Live-Chat- und Help-Desk-Software für Unternehmen. LiveChat macht aus Support-Teams wahre Kundendienst-Rockstars. Die Kunden lieben es, innerhalb von Sekunden Antworten auf ihre Fragen zu bekommen. Gewinne die Herzen der Kunden dank eines erstaunlichen Kundenservices mit LiveChat - bereits mehr als 20.000 Unternehmen aus über 150 Ländern verwenden LiveChat, probiere es jetzt aus! Erfahre mehr über LiveChat

Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars! Erfahre mehr über LiveChat

MyTalk

MyTalk

von MyTalk

(3 Bewertungen)

MyTalk ist eine umfassende Community-Management-Plattform, die es Unternehmen ermöglicht, eine eigene Community aufzubauen, um Kundenservice aufzubauen, Umsätze zu steigern, Kundenerfahrung und Kundenzufriedenheit zu verbessern und Supportkosten zu senken. Der Aufbau einer Community kann deinen Kundenservice verbessern. Die Lösung eines Kundenproblems ist nur die halbe Miete. Wenn du Kunden eine Plattform zur Verfügung stellst, um sich mit anderen Kunden auszutauschen und dir Feedback zu geben, schaffst du eine dauerhafte Beziehung, die dein Unternehmen verändert. Erfahre mehr über MyTalk

Eine SaaS-Lösung, mit der du über eine Community eine Beziehung zu deinen Kunden aufbauen und deren Vertrauen und Unterstützung gewinnen kannst. Erfahre mehr über MyTalk

HelpOnClick Live Chat

HelpOnClick Live Chat

von HelpOnClick

(3 Bewertungen)

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Erfahre mehr über HelpOnClick Live Chat

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Erfahre mehr über HelpOnClick Live Chat

Help Scout

Help Scout

von Help Scout

(127 Bewertungen)

Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Help Scout is ideal for companies of all sizes, and specifically companies with 11+ users. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Erfahre mehr über Help Scout

Help Scout is a web-based help desk designed for a great customer experience. Erfahre mehr über Help Scout

Vision Helpdesk

Vision Helpdesk

von Vision Helpdesk

(27 Bewertungen)

Vision Helpdesk bietet Kundendienst-Software-Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satelliten Help Desk (Multi Marke Help Desk) 3) Service Desk (ITIL / ITSM Help Desk). Vision Helpdesk ist ein ALL-IN-ONE Kunden-Support-Help Desk, mit dem Du verschiedene Kanäle wie E-Mail, Web-FORMULARE, Twitter-, Facebook-, ANRUFE unter einem Dach verwalten kannst. Vision Helpdesk wird von +8000 Unternehmen auf der ganzen Welt verwendet. Erfahre mehr über Vision Helpdesk

Vision Helpdesk bietet Help Desk, Satellit oder Multi Unternehmen Help Desk und ITIL Service Desk Software-Tools für Unternehmen jeder Größe. Erfahre mehr über Vision Helpdesk

CallPage

CallPage

von CallPage

(10 Bewertungen)

CallPage bindet die Besucher deiner Website ein und hilft ihnen, sofort eine Antwort von deinen Unternehmensvertretern zu erhalten. Es hilft kommerziellen Websites, Seitenaufrufe in eingehende Verkaufsanrufe durch sofortigen Rückruf zu den echten Telefonnummern umzuwandeln. Kunden können 75 % mehr Anrufe, Conversions, Leads und Deals erhalten. Erfahre mehr über CallPage

Eine Lösung, um Web-Besucher in Verkaufsgespräche durch Rückrufe zu den realen Telefonnummern zu konvertieren. Erfahre mehr über CallPage

QuestDesk Solutions

QuestDesk Solutions

von QuestDesk Solutions

(11 Bewertungen)

Our solutions is the most customizable customer service system on the market. Our platform makes it quick to setup and easy to use. Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on. Erfahre mehr über QuestDesk Solutions

An enterprise-level customer service and support solution designed for organizations of all sizes. Erfahre mehr über QuestDesk Solutions

Five9

Five9

von Five9

(288 Bewertungen)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Erfahre mehr über Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Erfahre mehr über Five9

Agiloft

Agiloft

von Agiloft

(26 Bewertungen)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Erfahre mehr über Agiloft

Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. Erfahre mehr über Agiloft

FluentStream

FluentStream

von FluentStream Technologies

(23 Bewertungen)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Erfahre mehr über FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. Erfahre mehr über FluentStream

InTheChat

InTheChat

von InTheChat

(1 Bewertung)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Erfahre mehr über InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. Erfahre mehr über InTheChat

Tracker

Tracker

von PhaseWare

(64 Bewertungen)

PhaseWare Tracker bietet eine umfassende Helpdesk-Lösung, die entworfen wurde, um gemeinsame Workflow-Prozesse zu rationalisieren, während zusätzliche Sichtbarkeit durch das Self-Service-Portal bereitstellt wird. Durch die Fokussierung auf die Kern-Ticketing-Funktion, bietet Tracker eine hochwirksame Helpdesk-Lösung ohne die Komplexität und den Aufwand des Asset-Managements. Das Ergebnis ist eine flinke, kostengünstige Lösung für Helpdesk-Vorgänge. Erfahre mehr über Tracker

Leistungsstarke, kostengünstige Lösung für Kunden- und Helpdesk-Support, die auf Microsoft-Industrie-Standards gebaut ist. Erfahre mehr über Tracker

Shelf

Shelf

von Shelf

(41 Bewertungen)

Shelf is an award winning customer service knowledge base that helps teams save time, prevent costly mistakes and stay on the same page. Unlike other knowledge base platforms, Shelf was designed by a Harvard knowledge management expert for best in class search and findability. Used by organizations like Slalom, Amazon and Nielson, Shelf enables any type of content to be centralized, including; documents, youtube videos, web links and more. Contact us for a demo and free trial. Erfahre mehr über Shelf

Shelf is an award winning customer service knowledge base that helps teams save time, prevent costly mistakes and stay on the same page Erfahre mehr über Shelf

ShareNet Customer Service

ShareNet Customer Service

von Novo Solutions

(1 Bewertung)

Simplify your Work with this easy to use and highly flexible web and mobile Customer Service solution. Auto route email or web portal requests to the appropriate department. Define Service Level Agreements. Capture and share KNOWLEDGE BASE articles (even search in attachments). Create powerful REPORTS and DASHBOARDS. Easily CUSTOMIZE to your needs with Custom Fields, Forms, Record Lists, Email Templates, Work Flows and Permissions. END USER PORTAL available for customers and employees. Erfahre mehr über ShareNet Customer Service

Simplify your Work with this easy to use and highly flexible web and mobile Customer Service solution. Erfahre mehr über ShareNet Customer Service

TinyTake

TinyTake

von MangoApps

(2 Bewertungen)

TinyTake ist eine Gratis-Software für Bildschirmkopien und Videoaufzeichnungen unter Windows und Mac. Mit TinyTake kann man Bilder und Videos direkt vom Computerbildschirm kopieren, kommentieren und minutenschnell mit anderen teilen. Erfahre mehr über TinyTake

Die schnellste Art, Bildschirmkopien und Videoaufzeichnungen zu machen und GRATIS zu teilen. Erfahre mehr über TinyTake

Intelligent Troubleshooting

Intelligent Troubleshooting

von Dezide

(3 Bewertungen)

Dezide bietet Software zur Optimierung technischer Prozesse zur Fehlerbehebung für die Hersteller und Betreiber von Anlagen für Bergbau, Öl & Gas, Wind und andere schwere und hochentwickelte Industriebranchen. Wir unterstützen ebenfalls die Telekommunikation, High-Tech-und Kommunikationsindustrie. Dezide wird online von unseren Kunden zur Verbesserung der AHT und Qualität im Call-Center und Überwachungszentren genutzt, sowie für geplante und nicht geplante Vor-Ort-Wartung hinsichtlich einer erhöhten Verfügbarkeit, Zuverlässigkeit, MTBF und MTTR-Verringerung. Erfahre mehr über Intelligent Troubleshooting

Verbesserung des Service durch optimiertes Fehlerbehebungs-Wissen für Servicezentren, Servicetechniker sowie Endkunden. Erfahre mehr über Intelligent Troubleshooting

Agile CRM

Agile CRM

von Agile CRM

(275 Bewertungen)

Agile CRM Customer Service Software bietet hervorragenden Kundenservice und pflegt zufriedene Kunden auf lange Sicht. Mit Agile CRM können Unternehmen eine personalisierte Kundenbetreuung anbieten. Mit einer Vielzahl von leistungsstarken Helpdesk-Automatisierungsfunktionen, die dir zu Verfügung stehen, wirst du deine Kunden besser verstehen, sodass du dort sein kannst, um zu helfen, wenn sie dich am meisten benötigen. Erfahre mehr über Agile CRM

Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten. Erfahre mehr über Agile CRM

Paldesk

Paldesk

von Paldesk

(4 Bewertungen)

Paldesk ist eine leistungsstarke Live-Chat- und Helpdesk-Software, die Unternehmen dabei unterstützt, ihren Kunden über mehrere Kanäle einen hervorragenden Kundenservice zu bieten. Die beliebtesten sind Webchat, mobile Anwendungen (SDK), E-Mail, Facebook, Twitter, Viber. Paldesk basiert auf einer robusten Kunden-Helpdesk- und Ticketsoftware und integriert sich in deine beliebtesten Kundenkommunikationskanäle. Erfahre mehr über Paldesk

Paldesk ist eine Live-Chat-Software, mit der Unternehmen und Teams Kundengespräche von einer einzigen Oberfläche aus verfolgen können. Erfahre mehr über Paldesk

Knowledge First

Knowledge First

von Unymira USU

(0 Bewertungen)

Knowledge First ist ein intelligenter Web Self-Service, der Ihre Kunden auf Ihrer Webseite nicht nur schrittweise begleitet, sondern auch exakt und unkompliziert die passende Information zu allen Anliegen liefert. Unabhängig ob über das Smartphone, das Tablet oder den PC – Knowledge First agiert aktiv und stellt einfach und schnell genau die Informationen bereit, die sich der Kunde wünscht. Erfahre mehr über Knowledge First

Knowledge First ist ein intelligenter Web Self-Service, der Ihre Kunden schnell und unkompliziert auf Ihrer Webseite informiert. Erfahre mehr über Knowledge First

Salesforce

Salesforce

von Salesforce Service Cloud

(261 Bewertungen)

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern.

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern.

SutiDesk

SutiDesk

von SutiSoft

(3 Bewertungen)

Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.

Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.579 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zoomin

Zoomin

von Zoomin

(1 Bewertung)

Hilft Organisationen und Unternehmen bei der Bereitstellung von Produktinformationen über alle Kundenkontaktpunkte hinweg.

Hilft Organisationen und Unternehmen bei der Bereitstellung von Produktinformationen über alle Kundenkontaktpunkte hinweg.

Kayako

Kayako

von Kayako

(133 Bewertungen)

Kayako – Live-Chat-Software ist persönlich und einfach, um den Kundenservice über Chat, soziale Medien, E-Mail und Telefon zu vereinheitlichen.

Kayako – Live-Chat-Software ist persönlich und einfach, um den Kundenservice über Chat, soziale Medien, E-Mail und Telefon zu vereinheitlichen.

iCity

iCity

von Imex Systems

(0 Bewertungen)

iCity-CSP is a comprehensive and integrated e-Government framework that provides portal and eServices for local governments.

iCity-CSP is a comprehensive and integrated e-Government framework that provides portal and eServices for local governments.

WalkMe

WalkMe

von WalkMe

(29 Bewertungen)

WalkMe ist der Pionier der Digital Adoptions Plattform (DAP), einer Enterprise-Class-Plattform für Führung, Engagement, Einblicke und Automatisierung.

WalkMe ist der Pionier der Digital Adoptions Plattform (DAP), einer Enterprise-Class-Plattform für Führung, Engagement, Einblicke und Automatisierung.

Jobi

Jobi

von Jobi

(4 Bewertungen)

Revolutionäre Außendienstlösung, die Service-Profis eine Plattform für die Verwaltung und den Ausbau ihres Geschäfts bietet.

Revolutionäre Außendienstlösung, die Service-Profis eine Plattform für die Verwaltung und den Ausbau ihres Geschäfts bietet.

NABD

NABD

von NABD

(37 Bewertungen)

Xperience

Xperience

von Altitude Software

(1 Bewertung)

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Gladly

Gladly

von Gladly

(0 Bewertungen)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

HappyFox

HappyFox

von HappyFox

(62 Bewertungen)

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

iSupport

iSupport

von iSupport Software

(31 Bewertungen)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

End users can submit requests for service, search for solutions, and view the status of their open incidents.

Helpshift

Helpshift

von Helpshift

(28 Bewertungen)

Helpshift ist die branchenführende App für Help Desk und Kunden-Support-Plattform für mobile Geräte.

Helpshift ist die branchenführende App für Help Desk und Kunden-Support-Plattform für mobile Geräte.

Conversocial

Conversocial

von Conversocial

(6 Bewertungen)

Verwalte die Kundenbetreuung mit Skalierung in Facebook und Twitter. Über soziale Medien verbinden, zusammenarbeiten und kontrollieren.

Verwalte die Kundenbetreuung mit Skalierung in Facebook und Twitter. Über soziale Medien verbinden, zusammenarbeiten und kontrollieren.

Akio

Akio

von Akio

(0 Bewertungen)

Akio ist eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Hör- und Analysesystem.

Akio ist eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Hör- und Analysesystem.

ClickDesk

ClickDesk

von ClickDesk

(16 Bewertungen)

Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar.

Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar.

CustomerFirst

CustomerFirst

von RTI Software

(0 Bewertungen)

Support-Management/Helpdesk-System mit Fehlerverfolgung, E-Mail-Integration, Zeiterfassung und vielem mehr.

Support-Management/Helpdesk-System mit Fehlerverfolgung, E-Mail-Integration, Zeiterfassung und vielem mehr.

Kundo

Kundo

von Kundo

(0 Bewertungen)

Kundo ist eine Kundendienst-Software, die Funktionen wie Live-Chat, Kundenforum, E-Mail und Fallmanagement bietet.

Kundo ist eine Kundendienst-Software, die Funktionen wie Live-Chat, Kundenforum, E-Mail und Fallmanagement bietet.

Tidio Chat

Tidio Chat

von Tidio

(36 Bewertungen)

Tidio ist ein Kommunikator für Unternehmen. Er hält Live-Chat, Messenger und E-Mail an einem Ort.

Tidio ist ein Kommunikator für Unternehmen. Er hält Live-Chat, Messenger und E-Mail an einem Ort.

Cingo

Cingo

von Cingo

(0 Bewertungen)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Deskpro

Deskpro

von Deskpro

(5 Bewertungen)

Die moderne Helpdesk-Plattform für jede Art von Organisation. Hosted Cloud oder installierbare Vor-Ort-Version für das Self-Hosting.

Die moderne Helpdesk-Plattform für jede Art von Organisation. Hosted Cloud oder installierbare Vor-Ort-Version für das Self-Hosting.

Toonimo

Toonimo

von Toonimo

(4 Bewertungen)

Toonimo vermenschlicht die Web-Nutzer-Erfahrung durch die Einbindung digitaler Komplettlösungen.

Toonimo vermenschlicht die Web-Nutzer-Erfahrung durch die Einbindung digitaler Komplettlösungen.

Casengo

Casengo

von Casengo

(12 Bewertungen)

Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts.

Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts.

Brand Embassy

Brand Embassy

von Brand Embassy

(1 Bewertung)

Brand Embassy is a customer service software designed to deliver human connections at scale.

Brand Embassy is a customer service software designed to deliver human connections at scale.

Slaask

Slaask

von Slaask

(1 Bewertung)

Your customer service app for Slack to bring all your team communication together in one place.

Your customer service app for Slack to bring all your team communication together in one place.

Qelp

Qelp

von Qelp

(0 Bewertungen)

Qelp is the global leader in online self-service software for any device.

Qelp is the global leader in online self-service software for any device.

SupportBee

SupportBee

von SupportBee

(7 Bewertungen)

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

HelpSpot

HelpSpot

von UserScape Software

(5 Bewertungen)

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

SupportPortal

SupportPortal

von Escon Information Consulting

(0 Bewertungen)

Webbasierte Kunden-Support-Lösung mit Vorfall-, Nachrichten- und Wissensmanagement, Produktkatalog und Support-Forum.

Webbasierte Kunden-Support-Lösung mit Vorfall-, Nachrichten- und Wissensmanagement, Produktkatalog und Support-Forum.

Zingtree

Zingtree

von Zingtree

(90 Bewertungen)

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Cloud Call Center

Cloud Call Center

von 3CLogic

(47 Bewertungen)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Teckst

Teckst

von Teckst

(29 Bewertungen)

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.

Gnatta

Gnatta

von Gnatta

(2 Bewertungen)

Gnatta allows businesses of all sizes to listen and engage with their customers on an individual basis via one single interface.

Gnatta allows businesses of all sizes to listen and engage with their customers on an individual basis via one single interface.

SYNTHESYS

SYNTHESYS

von Noetica

(1 Bewertung)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

PlayVox

PlayVox

von PlayVox

(0 Bewertungen)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

Vivocha

Vivocha

von Vivocha

(1 Bewertung)

Vivocha.com, the Multichannel and Multidevice Customer Interaction platform: Video, Voice, Chat, and Collaboration tools

Vivocha.com, the Multichannel and Multidevice Customer Interaction platform: Video, Voice, Chat, and Collaboration tools

Ongair

Ongair

von Ongair

(1 Bewertung)

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms.

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms.

SmarterTrack

SmarterTrack

von Tweakservers

(2 Bewertungen)

Windows-based help desk tool for tracking customer service issues as well as managing miulti-location customer communications.

Windows-based help desk tool for tracking customer service issues as well as managing miulti-location customer communications.

Ticksy

Ticksy

von Ticksy

(2 Bewertungen)

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

Dial Once

Dial Once

von Dial Once

(2 Bewertungen)

Turns mobile customer care calls into digital sessions providing a faster, better and more cost-effective user experience.

Turns mobile customer care calls into digital sessions providing a faster, better and more cost-effective user experience.

nService

nService

von Avensoft

(0 Bewertungen)

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.

Returngoods

Returngoods

von Returngoods

(0 Bewertungen)

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS.

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS.

UserEcho

UserEcho

von UserEcho

(1 Bewertung)

An online customer support software with helpdesk, forum, knowledge base, and live chat features.

An online customer support software with helpdesk, forum, knowledge base, and live chat features.

Mi4biz

Mi4biz

von Formalistech

(0 Bewertungen)

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

Humach

Humach

von Humach

(0 Bewertungen)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

contactSPACE

contactSPACE

von contactSPACE

(4 Bewertungen)

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

AnswerDash

AnswerDash

von AnswerDash

(3 Bewertungen)

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

Callmaker

Callmaker

von Callmaker

(2 Bewertungen)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Yonyx

Yonyx

von Yonyx

(75 Bewertungen)

Decision tree driven interactive guides for technical support & customer service

Decision tree driven interactive guides for technical support & customer service

FocalScope

FocalScope

von FocalScope

(21 Bewertungen)

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

SuperOffice CRM

SuperOffice CRM

von SuperOffice

(18 Bewertungen)

Vereinfacht die tägliche Arbeit mit deinen Kunden. Benutzerfreundlichste CRM-Software auf dem Markt.

Vereinfacht die tägliche Arbeit mit deinen Kunden. Benutzerfreundlichste CRM-Software auf dem Markt.

ServiceNow Customer Service Management

ServiceNow Customer Service Management

von ServiceNow

(28 Bewertungen)

ServiceNow Customer Service Management is built for the digitally connected service economy.

ServiceNow Customer Service Management is built for the digitally connected service economy.

VeriShow

VeriShow

von HBR Labs

(5 Bewertungen)

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.

ThoughtBuzz

ThoughtBuzz

von ThoughtBuzz

(3 Bewertungen)

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

LobbyCentral

LobbyCentral

von Fuhr Software

(0 Bewertungen)

Customer queuing and service analysis software for customer service departments.

Customer queuing and service analysis software for customer service departments.

Tender Support

Tender Support

von ENTP

(0 Bewertungen)

Organizes your customer care so you can focus on delivering the best service possible.

Organizes your customer care so you can focus on delivering the best service possible.

Cloud 9 Support

Cloud 9 Support

von Cloud 9 Support

(0 Bewertungen)

Scalable multi-language support system for products and services with contract compliance functionality.

Scalable multi-language support system for products and services with contract compliance functionality.

Helppier

Helppier

von Helppier

(0 Bewertungen)

Help users engage with your content through one single UX hub. Create user guides and interactive on-page tools that work 24/7.

Help users engage with your content through one single UX hub. Create user guides and interactive on-page tools that work 24/7.

Ottspott

Ottspott

von Apidaze

(0 Bewertungen)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Answerbase

Answerbase

von Lumin Creative

(11 Bewertungen)

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.

NetKeeper

NetKeeper

von Multima

(0 Bewertungen)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Zinergy

Zinergy

von Zinergy

(0 Bewertungen)

Web based service desk software with help desk support, ticketing system, asset management and knowledge base.

Web based service desk software with help desk support, ticketing system, asset management and knowledge base.

ConnectWise Control

ConnectWise Control

von ConnectWise

(826 Bewertungen)

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.

ConnectWise Control

ConnectWise Control

von ConnectWise

(826 Bewertungen)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Helprace

Helprace

von Helprace

(6 Bewertungen)

Features: Fall-Regeln, Makros, SLA, Gespeicherte Aktionen, Agenten-Kollision, Entwürfe, Bearbeitungen, E-Mail-Integration, Kundenkontaktsystem, Berichterstattung

Features: Fall-Regeln, Makros, SLA, Gespeicherte Aktionen, Agenten-Kollision, Entwürfe, Bearbeitungen, E-Mail-Integration, Kundenkontaktsystem, Berichterstattung

ProScheduler

ProScheduler

von Loxysoft

(2 Bewertungen)

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

Sentiment Metrics

Sentiment Metrics

von Sentiment Metrics

(0 Bewertungen)

With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics.

With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics.

trueAct

trueAct

von Pidas

(1 Bewertung)

Service management tool. Automation through AI modules (NLP, routing), Multichannel-Ticketing incl. knowledge support and Reporting

Service management tool. Automation through AI modules (NLP, routing), Multichannel-Ticketing incl. knowledge support and Reporting

Pulse CRM

Pulse CRM

von Pulse Web Solutions

(0 Bewertungen)

Track prior customer service calls and automatically fill out customer information for the next ticket.

Track prior customer service calls and automatically fill out customer information for the next ticket.

Close Support

Close Support

von Close Fit Software

(0 Bewertungen)

Multi-user help desk software application that is affordable, simple to install and easy to use.

Multi-user help desk software application that is affordable, simple to install and easy to use.

P3chat

P3chat

von P3chat

(0 Bewertungen)

Live chat with proactive initiation capabilities, canned responses and special control features.

Live chat with proactive initiation capabilities, canned responses and special control features.

ChurnSpotter

ChurnSpotter

von ChurnSpotter

(0 Bewertungen)

Cloud based solution for reduced churn and customer service.

Cloud based solution for reduced churn and customer service.

Pega Customer Service

Pega Customer Service

von Pegasystems

(0 Bewertungen)

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

ePowerCenter

ePowerCenter

von Astute Solutions

(0 Bewertungen)

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Kapdesk

Kapdesk

von Adjetter Media

(0 Bewertungen)

Cloud-based customer support software and SaaS based customer service software used all over the world.

Cloud-based customer support software and SaaS based customer service software used all over the world.

Trust+

Trust+

von ServeMeBest

(0 Bewertungen)

Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.

Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.

AzureDesk

AzureDesk

von AzureDesk

(35 Bewertungen)

AzureDesk - Helpdesk-Software, die von Unternehmen verwendet werden können, um reibungslose Lieferung der Kundensupport- und Helpdesk-Lösung zur Verfügung zu stellen

AzureDesk - Helpdesk-Software, die von Unternehmen verwendet werden können, um reibungslose Lieferung der Kundensupport- und Helpdesk-Lösung zur Verfügung zu stellen

Zoho Discussions

Zoho Discussions

von Zoho

(3 Bewertungen)

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

Revelation helpdesk

Revelation helpdesk

von YellowFish Software

(0 Bewertungen)

100% web-based help desk application that will improve your business management & your customer relations.

100% web-based help desk application that will improve your business management & your customer relations.

Inbify

Inbify

von Inbify

(0 Bewertungen)

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

SimpleFeedback

SimpleFeedback

von Magiwow

(0 Bewertungen)

Cloud customer engagement and feedback collection application for small businesses.

Cloud customer engagement and feedback collection application for small businesses.

devContact

devContact

von devContact

(4 Bewertungen)

The Ultimate Customer Experience

The Ultimate Customer Experience

FuzeDigital

FuzeDigital

von FuzeDigital

(3 Bewertungen)

Comprehensive, modular and easy to use web-based customer care software suite.

Comprehensive, modular and easy to use web-based customer care software suite.

Ameyo Engage

Ameyo Engage

von Ameyo Engage

(0 Bewertungen)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Chloe

Chloe

von Sundown.ai

(0 Bewertungen)

An Artificial Intelligence system that lowers labor costs by automating customer service and sales.

An Artificial Intelligence system that lowers labor costs by automating customer service and sales.

Wix

Wix

von Wix

(1.264 Bewertungen)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Applied CSR24

Applied CSR24

von Applied Systems

(5 Bewertungen)

Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your managem

Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your managem

SRM Software

SRM Software

von CSDP

(1 Bewertung)

Service-Relationship-Management-Software zur Automatisierung von Kundendienstprozessen, Depotreparaturen, Zeiterfassung und Terminplanung.

Service-Relationship-Management-Software zur Automatisierung von Kundendienstprozessen, Depotreparaturen, Zeiterfassung und Terminplanung.

Zervicio

Zervicio

von Manage Smart Solutions

(0 Bewertungen)

Offers cloud based after sales service platform to enterprises for automating customer support services.

Offers cloud based after sales service platform to enterprises for automating customer support services.

INTOUCH

INTOUCH

von Topdown Systems

(16 Bewertungen)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

CustomAnswers

CustomAnswers

von CustomAnswers Software

(11 Bewertungen)

Powerful, flexible and affordable CRM platform suitable to specific business processes.

Powerful, flexible and affordable CRM platform suitable to specific business processes.

Chataroo

Chataroo

von Chataroo

(2 Bewertungen)

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

ExDesk

ExDesk

von ExDesk.com

(0 Bewertungen)

Help desk software solution for the IT support and service provider communities.

Help desk software solution for the IT support and service provider communities.

Richmond ServiceDesk

Richmond ServiceDesk

von Richmond Systems

(0 Bewertungen)

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

RenewityRMA

RenewityRMA

von Renewity Systems

(0 Bewertungen)

Flexible Returns/RMA Management & Service Automation for Manufacturers. Includes Knowledge Base, Help Desk and Product Returns Mgmt.

Flexible Returns/RMA Management & Service Automation for Manufacturers. Includes Knowledge Base, Help Desk and Product Returns Mgmt.

AlwaySupport

AlwaySupport

von AlwaySupport

(1 Bewertung)

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.

Achiever CRM

Achiever CRM

von Interactive Software

(0 Bewertungen)

Scalable and highly customisable enterprise-wide solution covering Sales, Marketing, Customer Service & Support.

Scalable and highly customisable enterprise-wide solution covering Sales, Marketing, Customer Service & Support.

AnswerChat

AnswerChat

von Alpha Media

(0 Bewertungen)

Customer support system that helps track your website and visitor's statistics.

Customer support system that helps track your website and visitor's statistics.

eTouchPoint

eTouchPoint

von eTouchPoint

(0 Bewertungen)

Customer feedback and coaching application for service-oriented businesses.

Customer feedback and coaching application for service-oriented businesses.

versaSRS HelpDesk

versaSRS HelpDesk

von VersaDev

(3 Bewertungen)

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

Cincom Synchrony

Cincom Synchrony

von Cincom Systems

(1 Bewertung)

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

Neocase CS

Neocase CS

von Neocase Software

(0 Bewertungen)

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows.

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows.

Cognitive Virtual Assistant

Cognitive Virtual Assistant

von Cognicor

(0 Bewertungen)

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.

Inforobo

Inforobo

von Brainasoft

(0 Bewertungen)

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc.

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc.

Intercom

Intercom

von Intercom

(302 Bewertungen)

Intercom is the complete growth platform for marketing, sales, and support.

Intercom is the complete growth platform for marketing, sales, and support.

Avochato

Avochato

von Avochato

(28 Bewertungen)

Avochato is a text messaging solution for sales, marketing, and support teams. Integrates with Slack, Desk.com, Salesforce, and Office.

Avochato is a text messaging solution for sales, marketing, and support teams. Integrates with Slack, Desk.com, Salesforce, and Office.

Blazedesk

Blazedesk

von Blazedesk

(10 Bewertungen)

Blazedesk is an all in one solution for entrepreneurs with CRM, Project management, Invoicing and customer support in one solution.

Blazedesk is an all in one solution for entrepreneurs with CRM, Project management, Invoicing and customer support in one solution.

Dovetail

Dovetail

von Dovetail Research

(10 Bewertungen)

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.

ServiceMobility

ServiceMobility

von ServicePower

(7 Bewertungen)

Helps deliver exceptional customer experience by empowering your field operatives with information to manage end-to-end work orders.

Helps deliver exceptional customer experience by empowering your field operatives with information to manage end-to-end work orders.

SupportSync

SupportSync

von SupportSync

(6 Bewertungen)

SupportSync provides Product Return Management software designed for businesses who provide products that require return services.

SupportSync provides Product Return Management software designed for businesses who provide products that require return services.

HelpSite.io

HelpSite.io

von HelpSite.io

(5 Bewertungen)

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

eServiz

eServiz

von IndusMedia Technologies

(3 Bewertungen)

Comprehensive complaint registry mechanism, AMC & Warranty, Field and customer management, including alerts and reminders.

Comprehensive complaint registry mechanism, AMC & Warranty, Field and customer management, including alerts and reminders.

HyperTeam CRM for Office 365

HyperTeam CRM for Office 365

von HyperTeam

(3 Bewertungen)

HyperTeam CRM for Office 365

HyperTeam CRM for Office 365

SpiceCSM

SpiceCSM

von SpiceCSM

(1 Bewertung)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Aptean Onyx CRM

Aptean Onyx CRM

von Aptean

(1 Bewertung)

Onyx provides powerful & configurable tools to grow mutually beneficial relationships with customers and increase staff's productivity.

Onyx provides powerful & configurable tools to grow mutually beneficial relationships with customers and increase staff's productivity.

eGain Suite

eGain Suite

von eGain Communications

(0 Bewertungen)

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

WebSupport PRO

WebSupport PRO

von Support Sentry

(0 Bewertungen)

Web based customer service software for small to medium sized businesses.

Web based customer service software for small to medium sized businesses.

Remetrex PQ

Remetrex PQ

von Remetrex

(0 Bewertungen)

Web-based enterprise level complaint handling software to help increase your company's productivity.

Web-based enterprise level complaint handling software to help increase your company's productivity.

Eptica Entreprise Suite

Eptica Entreprise Suite

von Eptica

(0 Bewertungen)

Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels.

Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels.

Comarch NGSF

Comarch NGSF

von Comarch

(0 Bewertungen)

Component-based service creation concept to reduce service lifecycle and enables CSPs to update the customer service portfolio.

Component-based service creation concept to reduce service lifecycle and enables CSPs to update the customer service portfolio.

CS for SharePoint

CS for SharePoint

von Crow Canyon Systems

(0 Bewertungen)

Provides a powerful account, contact and ticket management that your organization requires to optimize call center/support activities.

Provides a powerful account, contact and ticket management that your organization requires to optimize call center/support activities.

CRMUnleashed

CRMUnleashed

von Force Software

(0 Bewertungen)

Support clients in various locations with one application through a web-based portal or an automated bug notification tool.

Support clients in various locations with one application through a web-based portal or an automated bug notification tool.

Sparkcentral Customer Engagement Platform

Sparkcentral Customer Engagement Platform

von Sparkcentral

(0 Bewertungen)

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Any Request

Any Request

von CyberNiche Software

(0 Bewertungen)

Store and track all customer requests.

Store and track all customer requests.

Web Customer Service Solution

Web Customer Service Solution

von Vocalcom

(0 Bewertungen)

Vocalcom ist eine führende Cloud-Kundendienst-Software-Lösung. Mehr als 550.000 Agenten verwenden Vocalcom, um deren Kundenzufriedenheit zu erhöhen.

Vocalcom ist eine führende Cloud-Kundendienst-Software-Lösung. Mehr als 550.000 Agenten verwenden Vocalcom, um deren Kundenzufriedenheit zu erhöhen.

OMQ self service

OMQ self service

von OMQ

(0 Bewertungen)

Easy-to-use software solutions for support systems (such as ticketing systems, contact forms) and make them more intelligent.

Easy-to-use software solutions for support systems (such as ticketing systems, contact forms) and make them more intelligent.

Requuest

Requuest

von Requuest

(0 Bewertungen)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Rocktik

Rocktik

von Evayadesk

(0 Bewertungen)

Faasthelp-Artificial intelligence powered sales and customer support software

Faasthelp-Artificial intelligence powered sales and customer support software

Jenny

Jenny

von GetJenny

(0 Bewertungen)

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.

SiteGlue

SiteGlue

von LokalMotion

(0 Bewertungen)

We build chatbots!

We build chatbots!

Macinpro

Macinpro

von Zon Innovative

(0 Bewertungen)

An online ticketing tool to automate customer communication, generate timesheets, track reports, and more.

An online ticketing tool to automate customer communication, generate timesheets, track reports, and more.

AlphaBlues

AlphaBlues

von AlphaBlues

(0 Bewertungen)

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.

Tenfold

Tenfold

von Tenfold

(145 Bewertungen)

CTI for Sales & Contact Center - Improve Customer Experience & Productivity

CTI for Sales & Contact Center - Improve Customer Experience & Productivity

Quick Facebook Chat App

Quick Facebook Chat App

von Beeketing

(42 Bewertungen)

Provide live, instant and personalized customer support with Facebook messenger live chat for FREE

Provide live, instant and personalized customer support with Facebook messenger live chat for FREE

VidGrid

VidGrid

von VidGrid

(26 Bewertungen)

Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.

Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.

Avaya Aura Platform

Avaya Aura Platform

von Avaya

(22 Bewertungen)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

C-Desk

C-Desk

von C-Desk

(22 Bewertungen)

Helpdesk-Lösung mit Service-Request-Management, Wissensbasis, Task-Management, Umfragen.

Helpdesk-Lösung mit Service-Request-Management, Wissensbasis, Task-Management, Umfragen.

Giva

Giva

von Giva

(21 Bewertungen)

The Apple MAC of customer service.

The Apple MAC of customer service.

Wix Answers

Wix Answers

von Wix Answers

(14 Bewertungen)

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Re:Desk

Re:Desk

von Re:Desk

(6 Bewertungen)

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

UJET

UJET

von UJET

(5 Bewertungen)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

Solvemate

Solvemate

von Solvemate

(5 Bewertungen)

Solvemate ist der Chatbot, mit dem du deine Kunden in einer intuitiven Benutzeroberfläche sofort unterstützen kannst.

Solvemate ist der Chatbot, mit dem du deine Kunden in einer intuitiven Benutzeroberfläche sofort unterstützen kannst.

Gluru AI

Gluru AI

von Gluru

(4 Bewertungen)

Building the MIND for your business.

Building the MIND for your business.

Customer Support Tickets Analytics

Customer Support Tickets Analytics

von CX MOMENTS

(4 Bewertungen)

Cx MOMENTS nutzt KI zur Analyse von Kundendienstgesprächen in großem Maßstab. Dazu stellen wir Verbindungen zu Zendesk, Freshdesk, Salesforce und vielen anderen Systemen her.

Cx MOMENTS nutzt KI zur Analyse von Kundendienstgesprächen in großem Maßstab. Dazu stellen wir Verbindungen zu Zendesk, Freshdesk, Salesforce und vielen anderen Systemen her.

Textline

Textline

von Textline

(3 Bewertungen)

Customer communication tool that converts text messages from customer phones to live chats with company support staff.

Customer communication tool that converts text messages from customer phones to live chats with company support staff.

Logicalware customer service

Logicalware customer service

von Logicalware

(2 Bewertungen)

Logicalware is a cloud-based customer support solution for the efficient management of inbound email and social media enquiries.

Logicalware is a cloud-based customer support solution for the efficient management of inbound email and social media enquiries.

Omni-Channel Customer Engagement

Omni-Channel Customer Engagement

von Klick2Contact EU

(2 Bewertungen)

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

Customer Support Suite

Customer Support Suite

von Novo Solutions

(1 Bewertung)

Software that enables you to provide a cost effective Intranet or Internet help desk support environment.

Software that enables you to provide a cost effective Intranet or Internet help desk support environment.

GovQA

GovQA

von WebQA

(1 Bewertung)

A cross system work action platform for Governments managing public records requests, subpoenas, inter-agency communications and more.

A cross system work action platform for Governments managing public records requests, subpoenas, inter-agency communications and more.

NetSupport 24-7

NetSupport 24-7

von NetSupport

(1 Bewertung)

Stelle deinen Kunden überall auf der Welt Instant-on-Demand-Support, Live-Chat, Fernsteuerung oder Pre-Sales-Support zur Verfügung.

Stelle deinen Kunden überall auf der Welt Instant-on-Demand-Support, Live-Chat, Fernsteuerung oder Pre-Sales-Support zur Verfügung.

Buffer Reply

Buffer Reply

von Buffer

(1 Bewertung)

The social customer service software for support teams. Solve customer issues on social, crush your queue, & get to inbox zero-faster.

The social customer service software for support teams. Solve customer issues on social, crush your queue, & get to inbox zero-faster.

ServiceDock

ServiceDock

von ServiceDock

(1 Bewertung)

Customer feedback & service platform built specifically for multi-location businesses like retail chains & restaurant groups.

Customer feedback & service platform built specifically for multi-location businesses like retail chains & restaurant groups.

GetinQ

GetinQ

von GetinQ

(1 Bewertung)

Intelligent waiting system that helps you to reduce customers waiting time, boost staff productivity and improve your agent's knowledge

Intelligent waiting system that helps you to reduce customers waiting time, boost staff productivity and improve your agent's knowledge

CallTaker

CallTaker

von Synagen Systems

(1 Bewertung)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Kommunicate

Kommunicate

von Kommunicate

(1 Bewertung)

Modern customer communication software for real-time, proactive and personalized support for growing businesses.

Modern customer communication software for real-time, proactive and personalized support for growing businesses.

Shipway.in

Shipway.in

von Onjection Solutions

(1 Bewertung)

Notify your customers about their shipment updates via SMS and email.

Notify your customers about their shipment updates via SMS and email.

E-Track

E-Track

von AdvanTec Information Systems

(0 Bewertungen)

Web- und LAN-basierter integrierter Kundenservice – verfolgt Trouble-Tickets durch Vervollständigung und Ressourcennutzung.

Web- und LAN-basierter integrierter Kundenservice – verfolgt Trouble-Tickets durch Vervollständigung und Ressourcennutzung.

ResponseTek:CEM

ResponseTek:CEM

von ResponseTek

(0 Bewertungen)

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Customer experience management platform that helps build customer advocacy and reduce customer defection.

service.net

service.net

von audius

(0 Bewertungen)

Ermöglicht Kundendienstmitarbeitern die Annahme und Bearbeitung von Bestellungen, den Zugriff auf alle Informationen über mobile Endgeräte.

Ermöglicht Kundendienstmitarbeitern die Annahme und Bearbeitung von Bestellungen, den Zugriff auf alle Informationen über mobile Endgeräte.

ActiveSeries Suite

ActiveSeries Suite

von MNP

(0 Bewertungen)

Omni channel D2C software provider offering modular Order Management, Warehouse Management, & Buying and Product Management solutions.

Omni channel D2C software provider offering modular Order Management, Warehouse Management, & Buying and Product Management solutions.

Keeping.com

Keeping.com

von Keeping.com

(0 Bewertungen)

Turn Gmail into a helpdesk and deliver customer support right from your inbox.

Turn Gmail into a helpdesk and deliver customer support right from your inbox.

Clarabridge CX Suite

Clarabridge CX Suite

von Clarabridge

(0 Bewertungen)

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Supbine

Supbine

von Supbine

(0 Bewertungen)

Collects every ticket from a wide range of support channels: E-mail, Twitter, Facebook, Trustpilot, Live Chat and more.

Collects every ticket from a wide range of support channels: E-mail, Twitter, Facebook, Trustpilot, Live Chat and more.

CSS

CSS

von CSS

(0 Bewertungen)

CSS Corp ist ein globaler Marktführer, der CX in der Lage ist, die komplexesten Anforderungen zu verwalten.

CSS Corp ist ein globaler Marktführer, der CX in der Lage ist, die komplexesten Anforderungen zu verwalten.

Agent.ai

Agent.ai

von Agent.ai

(0 Bewertungen)

Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

luminjo

luminjo

von Awelty

(0 Bewertungen)

A customer service solution with a centralized dashboard and features to follow conversations, automate responses, and sort messages.

A customer service solution with a centralized dashboard and features to follow conversations, automate responses, and sort messages.

Hello Vera

Hello Vera

von Switi

(0 Bewertungen)

An advanced artificial intelligence agent that directly resolves customer issues in real time across multiple channels.

An advanced artificial intelligence agent that directly resolves customer issues in real time across multiple channels.

BSI Contact Center

BSI Contact Center

von BSI Business Systems Integration AG

(0 Bewertungen)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Live Assist for Microsoft CRM

Live Assist for Microsoft CRM

von CafeX

(0 Bewertungen)

Chatbots and live in-app customer service for Microsoft Dynamics 365

Chatbots and live in-app customer service for Microsoft Dynamics 365

ShowHows

ShowHows

von ShowHows

(0 Bewertungen)

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

vScreen

vScreen

von Vizolution

(0 Bewertungen)

SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.

SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.

Sightcall

Sightcall

von Sightcall

(0 Bewertungen)

Bietet Unternehmen die Möglichkeit, über das Smartphone zu sehen, was ihre Kunden sehen, und sie aus der Entfernung zu führen.

Bietet Unternehmen die Möglichkeit, über das Smartphone zu sehen, was ihre Kunden sehen, und sie aus der Entfernung zu führen.

Kylie

Kylie

von Kylie.ai

(0 Bewertungen)

Customer Service Ai Specifically Built for Your Organization

Customer Service Ai Specifically Built for Your Organization

Frame for Slack

Frame for Slack

von frame.ai

(0 Bewertungen)

Provide customer support and managing business relationships directly in Slack channels with this software.

Provide customer support and managing business relationships directly in Slack channels with this software.

MaestroQA

MaestroQA

von MaestroQA

(0 Bewertungen)

Software for customer service quality assurance for CSAT, CES, and more.

Software for customer service quality assurance for CSAT, CES, and more.

Dimelo Digital platform

Dimelo Digital platform

von Dimelo

(0 Bewertungen)

Verwalte alle deine digitalen Kundendienstkanäle über eine einzige Plattform.

Verwalte alle deine digitalen Kundendienstkanäle über eine einzige Plattform.

e-bot7

e-bot7

von e-bot7 GmbH

(0 Bewertungen)

Das Unternehmen entwickelt und integriert künstliche Intelligenz für deinen Kundenservice.

Das Unternehmen entwickelt und integriert künstliche Intelligenz für deinen Kundenservice.

serviceskills.com

serviceskills.com

von serviceskills.com

(0 Bewertungen)

ServiceSkills is online learning software with education empowers your staff to improve customer service, manage more effectively.

ServiceSkills is online learning software with education empowers your staff to improve customer service, manage more effectively.

Simplify Reality

Simplify Reality

von Simplify Reality

(0 Bewertungen)

Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence.

Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence.

ThinkOwl

ThinkOwl

von ThinkOwl

(0 Bewertungen)

Multi-channel customer service software fully powered by artificial intelligence.

Multi-channel customer service software fully powered by artificial intelligence.

3Li

3Li

von CALLIOPE

(0 Bewertungen)

Helps make your business quick and modern

Helps make your business quick and modern

Ameyo FusionCX

Ameyo FusionCX

von Ameyo

(0 Bewertungen)

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

Carrrot

Carrrot

von Carrrot

(0 Bewertungen)

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments

RichCall

RichCall

von Aurus

(0 Bewertungen)

Video chat that improves customer experience and sales with co-browsing, text chat and file sharing.

Video chat that improves customer experience and sales with co-browsing, text chat and file sharing.

DigitalGenius

DigitalGenius

von DigitalGenius

(0 Bewertungen)

AI Platform for Customer Service

AI Platform for Customer Service

NeuroTags

NeuroTags

von TezMinds Software

(0 Bewertungen)

Helps companies protect their brand by stopping the sales of counterfeit in the market, rewarding customers, and warranty management.

Helps companies protect their brand by stopping the sales of counterfeit in the market, rewarding customers, and warranty management.

IMIchat

IMIchat

von IMImobile

(0 Bewertungen)

Cloud based omnichannel customer service software to deliver contextual, inbound and outbound customer support across channels

Cloud based omnichannel customer service software to deliver contextual, inbound and outbound customer support across channels

VonPing

VonPing

von Hivebox Solutions

(0 Bewertungen)

Customer service app that aggregatea touchpoints of multiple businesses on single customer app for digital service interaction.

Customer service app that aggregatea touchpoints of multiple businesses on single customer app for digital service interaction.

Cention Contact Center

Cention Contact Center

von Cention Group

(0 Bewertungen)

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Tethr

Tethr

von Tethr

(0 Bewertungen)

Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.

Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.

ChipBot

ChipBot

von ChipBot

(0 Bewertungen)

ChipBot is a fully automated customer support software that analyzes your customer's behavior while giving them support and engagement.

ChipBot is a fully automated customer support software that analyzes your customer's behavior while giving them support and engagement.

NHANCE NOW

NHANCE NOW

von NHANCE NOW

(0 Bewertungen)

A customer experience management platform to help brands have an effective post purchase experience.

A customer experience management platform to help brands have an effective post purchase experience.