Call Center Software

Twilio Flex ist die erste vollständig programmierbare Cloud-Kontaktcenter-Plattform, die Unternehmen die vollständige Kontrolle über ihre Kontaktcenter-Erfahrung ermöglicht. Mit Twilio Flex können Unternehmen sofort eine Omnichannel-Kontaktcenter-Plattform bereitstellen und programmatisch alle Elemente der Erfahrung anpassen, einschließlich der Agentenoberfläche, Kommunikationskanäle, Interaktionsrouting und Berichterstattung, um die einzigartigen Anforderungen des Unternehmens zu erfüllen. Erfahre mehr über Twilio Platform

Twilio Flex ist die erste vollständig programmierbare Cloud-Kontaktcenter-Plattform, die Unternehmen die vollständige Kontrolle ermöglicht. Erfahre mehr über Twilio Platform

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Erfahre mehr über Five9 Call Center Software

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Erfahre mehr über Five9 Call Center Software

Mit den Helpdesk-Anwendungen von Salesforce musst du nicht in Support-Zentren auf der ganzen Welt investieren. Stattdessen erhältst du eine hochmoderne globale Helpdesk-Software, die rund um die Uhr in der Cloud funktioniert. Mit Salesforce Helpdesk-Lösungen profitierst du von allen Vorteilen, die mit Geschäftsabwicklungen in der Cloud verbunden sind, einschließlich automatischer Updates, neuer Funktionen dreimal jährlich, und ohne Infrastruktur-Probleme. Erfahre mehr über Salesforce

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern. Erfahre mehr über Salesforce

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Erfahre mehr über RingCentral Contact Center

RingCentral Call Center delivers powerful, multi-channel capabilities that let customers decide how they want to engage with you. Erfahre mehr über RingCentral Contact Center

PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud

PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung. Erfahre mehr über Genesys PureCloud

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | Erfahre mehr über Nextiva Call Center

Business telephony solution with auto attendant, line mirroring, call forwarding, queuing, and recording features. Erfahre mehr über Nextiva Call Center

Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue. Erfahre mehr über Castel Call Center

Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue. Erfahre mehr über Castel Call Center

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Erfahre mehr über NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Erfahre mehr über NICE inContact Telephony Software

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. Empower agents with an omni-channel, universal queue, providing complete interaction history. Improve service with real-time feedback, agent evaluation, and call recording. Boost customer loyalty with proactive notifications and intuitive self-service options. Provide partners with an environment for remarkable customer service anytime, anywhere, anyhow. Erfahre mehr über Contact Center

Enghouses omnichannel contact center provides a comprehensive set of interaction management tools to improve the customer experience. Erfahre mehr über Contact Center

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. Erfahre mehr über Aspect Via

Aspect Via is an all-in-one, cloud customer engagement platform for companies with 50+ contact center agents. Erfahre mehr über Aspect Via

Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Erfahre mehr über Connect First

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Erfahre mehr über Connect First

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Erfahre mehr über TCN

Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics. Erfahre mehr über TCN

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Erfahre mehr über CallCenterNOW

Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. Erfahre mehr über CallCenterNOW

Dixa ist eine cloudbasierte persönliche Kundenservice-Plattform für Gespräche in Echtzeit. Dixa ist auf Einfachheit und Benutzerfreundlichkeit ausgelegt und ermöglicht Teams mit Kundenkontakt, sofortige persönliche Unterstützung per Telefon oder E-Mail und Chat von einem Bildschirm aus anzubieten. Erhalte Echtzeit-Leistungsstatistiken für Wanddisplays, intelligentes Routing über alle Kanäle, Automatisierungen, Rückruf und vieles mehr. Sieh dich auf der Website um, probiere das Programm kostenlos aus oder plane eine Vorführung ein, um zu sehen, wie Dixa deinen Agenten und die Kundenerfahrung verbessern kann! Erfahre mehr über Dixa

Dixa ist eine cloudbasierte mehrkanalige Kundenservice-Plattform, die es dir ermöglicht, Support über Sprache, Chat und E-Mail zu bieten. Erfahre mehr über Dixa

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Erfahre mehr über VanillaSoft

Cloud-based lead management software including auto dialing, call recording, DNC compliance & web lead integration for outbound calling Erfahre mehr über VanillaSoft

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Erfahre mehr über Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Erfahre mehr über Omni-Channel Self-Service

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Erfahre mehr über PhoneBurner

Powerful OUTBOUND CALL CENTER platform. Reach 4x more leads w/ NO awkward pause. No set up fees. Free trial (no credit card needed). Erfahre mehr über PhoneBurner

With 8x8 Virtual Contact Center, you get everything you need in one place. Our solution suite combines not just world-class contact center capabilities, but also workforce optimization, advanced business phone and collaboration services and unified communications. Erfahre mehr über Cloud Call Center

8x8 Virtual Contact Center provides a flexible, economical & efficient way to engage with customers. Erfahre mehr über Cloud Call Center

Sales Sling's cloud based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each licence, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire tool box of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting. Erfahre mehr über Sales Sling

100% cloud-based auto dialer and lead management solution for your outbound, inbound, or blended call center. Erfahre mehr über Sales Sling

InGenius easily adapts to unique call center needs with advanced computer telephony integration (CTI). As a CTI innovator, InGenius connects existing telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care, InGenius helps call centers increase productivity and customer satisfaction with features like screen pop, click-to-dial, automated call logging and enhanced call reports. Erfahre mehr über InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. Erfahre mehr über InGenius Connector Enterprise

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments. Erfahre mehr über XenCALL

XenCALL is a call center automation software with predictive dialing, lead distribution and a live floor map of your sales team. Erfahre mehr über XenCALL

Eine SMS- und Voice-Rundfunk-Auto-Dialer-Lösung für die Generierung flexibler Outbound-IVR und Press-1-Lead-Übertragung. Newfies-Dialer ist für Marketing, Marktforschung, Meinungsumfragen und Abstimmungen verwendet. Die Software beinhaltet Anrufabrechnung für Telefongesellschaften, die ihren Kunden Sprachübertragung anbieten wollen. Erfahre mehr über Newfies-Dialer

Eine SMS- und Voice-Rundfunk-Auto-Dialer-Lösung für die Generierung flexibler Outbound-IVR und Press-1-Lead-Übertragung. Erfahre mehr über Newfies-Dialer

LiveAgent ist eine Kundenservice-Software mit Call-Center-Unterstützung, die für kleine Firmen genauso geeignet ist wie für große Unternehmen. Als drittgrößter Smartphone-Hersteller im Jahr 2015 hat man viel Verantwortung. Darum beschloss Huawei, LiveAgent als Lösung für die Kundenbetreuung zu nutzen. LiveAgent bietet über 170 Helpdesk-Funktionen inkl. Live-Chat, Voice und Social Media. Erfahre mehr über LiveAgent

LiveAgent hilft Unternehmen dabei, einen optimalen Kundenservice zu erreichen. Schaffe eine Kundengemeinschaft, erhöhe die Kundenzufriedenheit und werde noch erfolgreicher! Erfahre mehr über LiveAgent

VCC Live ist eine Cloud-basierte Kontaktcenter Software, die Telekommunikationsdienste für alle Arten von Unternehmen bietet, die ihren Kunden schnelle Unterstützung bieten möchten. Die erweiterten Funktionen (unter anderem IVR, Echtzeitstatistiken, hohe Sicherheit und vorausschauendes Wählen) ermöglichen deinem Contact-Center-Team die Ausführung einer Vielzahl von Aktionen mit einer einzigen Software. Mit der Omnichannel-Lösung von VCC Live kannst du mehrere Kommunikationskanäle wie Sprache, E-Mail, Chat und SMS verwenden und zwischen ihnen wechseln. Erfahre mehr über VCC Live

cloudbasierte Contact-Center-Software mit integrierten Management- und Bedienfunktionen sowie Datensicherheits- und Analyseberichten. Erfahre mehr über VCC Live

Erfahre mehr über Zoho Desk

Erfahre mehr über Zoho Desk

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. Erfahre mehr über Oracle Contact Center Anywhere

#1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price. Erfahre mehr über Oracle Contact Center Anywhere

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. Erfahre mehr über Business VoIP Solutions

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Erfahre mehr über Business VoIP Solutions

Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet. Keine versteckten Kosten, keine Spielereien. Wenn du derzeit pro Nebenstelle zahlst, zahlst du zu viel. Du könntest natürlich mit einem größeren VoIP-Anbieter arbeiten, aber größer bedeutet nicht besser. Hinsichtlich überlegener Technologie und kundenorientierter Tarifmodelle kommt niemand an Carmel Vision heran. Zahle pro Zeile Erfahre mehr über InfoFlo

Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet. Erfahre mehr über InfoFlo

Our patent-pending Artificial Intelligence Dialer will have personalized one-on-one conversations with your leads using real human voice (without the involvement of a live person) and only transfer pre-qualified prospects to your team. Reduce payroll costs significantly by replacing or supplementing the live agent environment using machine learning, natural language programming, and deep learning. Erfahre mehr über Convoso Predictive Dialer

Our AI Dialer will carry a live conversation with your leads using real human voice and only transfer pre-qualified prospects. Erfahre mehr über Convoso Predictive Dialer

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Erfahre mehr über ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Erfahre mehr über ProcedureFlow

Cloud-Telefonie für Call Center und Vertriebsprofis, auf die du direkt in deinem Browser zugreifen kannst, ohne dass eine Installation oder eine komplexe Abrechnung erforderlich ist. Alles was du brauchst, ist eine Nummer auszuwählen und Interessenten anzurufen! Du kannst damit den Vertrieb organisieren und verwalten, die Qualität ihrer Anrufe kontrollieren, Kosten reduzieren, Teledialog-Kampagnen integrieren und automatisieren. CrazyCall ist auch eine einfach zu verwendende Plattform zur Verkaufsförderung, welche die Call-Investitionsrendite steigert und bei der Umwandlung von Websites hilft. Erfahre mehr über CrazyCall

Cloud-Telefonie für Call Center Sales. Erfahre mehr über CrazyCall

Eine cloudbasierte Contact Center-Performance-Management-Suite, die QA, Training, Coaching, Wissensbasis und das Engagement der Mitarbeiter verbindet. Darüber hinaus können KPIs Agentenebene an den Agenten angezeigt werden. Die operative Suite automatisiert viele der manuellen Aufgaben innerhalb des Contact Centers. Er gewann den 2015 Innovation Award von PACE und ist ein 2016 CIO Review Magazine Top 20 Technologien zu beobachten. „Die Suite ist wirklich innovativ und bahnbrechend, eine, die jedes Contact-Center haben muss. Erfahre mehr über EducationFolder

Eine cloudbasierte Contact Center-Performance-Management-Suite, die QA, Training, Coaching, Wissensbasis und das Engagement der Mitarbeiter verbindet. Erfahre mehr über EducationFolder

Preisgekrönter Softphone-Client zur Einrichtung deines Callcenters mit deiner bevorzugten IP-Telefonanlage. Rufe intuitiv mit einer an einer Wähltastatur orientierten Schnittstelle an. Automatische Annahme eingehender Anrufe mit einstellbarer Wartezeit. Eskaliere Anrufe mit einfachen Funktionen wie „Anrufweiterleitung“ und „Anruf halten“. Verfolge Muster in deinem Erfolg mit Anrufmetriken und Anrufaufzeichnung. Ein Benutzer von Salesforce? Rufe den Fortschritt in deinem Salesforce-Dashboard auf und verfolge ihn. Bria – einfache IP-Telefonie-Einrichtung und deine Lösung zur Anrufsteuerung. Erfahre mehr über Bria

Callcenteragent-fähiger VoIP-Softphone-Client. Arbeite mit führenden Callcenterlösungen zusammen oder passe sie mit Bria API und SDK an. Erfahre mehr über Bria

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Erfahre mehr über LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Erfahre mehr über LogMeIn Rescue

Open-Source-Contact-Center-Software mit prädiktiven Wähl-Funktionen. Verarbeitet eingehende, ausgehende und gemischte Anrufe sowie eingehende E-Mails und Kunden-Website-Chat. Erfahre mehr über VICIdial

Open-Source-Call-Center-Software mit prädiktivem Wählsystem für ausgehende Anrufe. Handhabt auch eingehende und manuelle Anrufe sowie E-Mail und Web-Chat. Erfahre mehr über VICIdial

We're here to free contact centers from ever paying for software to manage their business. We know our solution works. Proven. We have seen it change how large contact centers work (and save). Reliable. We don't charge for our software - ever. We support ACD, IVR, outbound dialing (manual, preview, predictive), chat, email, and more - and we're crazy enough to give it away for free. Erfahre mehr über Fenero

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free! Erfahre mehr über Fenero

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Erfahre mehr über FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. Erfahre mehr über FluentStream

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Erfahre mehr über NetHelpDesk

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Erfahre mehr über NetHelpDesk

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial Erfahre mehr über SalesExec

Simplified Lead Management System built to help call centers and sales teams follow up with leads, market to leads, and route leads. Erfahre mehr über SalesExec

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Erfahre mehr über InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. Erfahre mehr über InTheChat

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. Erfahre mehr über PIMS Dialer

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended Erfahre mehr über PIMS Dialer

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo Erfahre mehr über Shelf

Shelf is a knowledge management platform with the best search in the industry enabling agents to quickly find what they need Erfahre mehr über Shelf

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Erfahre mehr über eTollFree Predictive Dialer

Predictive Dialer With Integrated Web-Phone and Call-Center Solutions. Erfahre mehr über eTollFree Predictive Dialer

Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel. Erfahre mehr über Ytel

Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections. Erfahre mehr über Ytel

Dialing Innovations offers Omni Channel Call Center Applications allowing for business automation and social interactions to be mixed. This allows our clients to maximize each and every contact with customers or prospects. Advanced APIs allow for all aspects of the business to integrate into the call center application. Connect web leads or service tickets to experience higher conversions and customer service levels. Erfahre mehr über Call Center Applications

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports. Erfahre mehr über Call Center Applications

Freshcaller ist ein cloudbasiertes Nebenstellensystem, mit dem man Ortsgespräche und gebührenfreie Rufnummern in über 40 Ländern betreiben kann. Dein Team kann damit kontextbezogene Gespräche mit Anrufern führen. Freshcaller ist die ideale Callcenterlösung für Startups und kleine Teams. Man kann sämtliche Telefongespräche aufzeichnen, Vorgesetzte können mithören und in Echtzeit mit dem Kunden sprechen. Erfahre mehr über Freshcaller

Freshcaller ist eine cloudbasierte Lösung für Callcenter, mit der man unkompliziert wachsen kann. Erfahre mehr über Freshcaller

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. Erfahre mehr über uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Erfahre mehr über uContact

Agile CRM Call Center Software – Callcenter-CRM-Software unterstützt dein Kunden-Support-Team mit leistungsstarken Tools, um Tickets schneller zu schließen und sicherzustellen, dass deine Kunden das Produkt erfolgreich nutzen können. Features mit erweiterten Telefonie-Integrationen, ausgehenden Anrufen, eingehenden Anrufen, Anrufweiterleitung, Helpdesk-Ticketing, Tag-basiertes anrufen, Helpdesk-Gruppen, Anrufaufzeichnung, Anrufnotizen, Anruf Skripte, Anrufberichte und vieles mehr. Erfahre mehr über Agile CRM

Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten. Erfahre mehr über Agile CRM

Knowledge Bot ist ein Service-Chatbot. Als zusätzlicher Touchpoint kann er Ihren Kunden automatisiert und schnell eine Antwort auf Ihre Anfrage geben. Viele Standardthemen können dadurch unkompliziert und jederzeit gelöst werden. Knowledge Bot kann auf der Unternehmenswebseite oder einfach in die sozialen Netzwerke, wie Facebook integriert werden und dort beispielsweise Anfragen vorqualifizieren. Erfahre mehr über Knowledge Bot

Knowledge Bot ist die perfekte Ergänzung zu Ihrem Kundenservice. Er kann Standardthemen lösen und Anfragen vorqualifizieren. Erfahre mehr über Knowledge Bot

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

Erschwingliche, einfache und zuverlässige Telefonanlage - Mobile Integration, Web und Video-Conferencing und über 40 geschäftsrelevante Funktionen. Erfahre mehr

Erschwingliche, einfache und zuverlässige Telefonanlage - Mobile Integration, Web und Video-Conferencing und über 40 geschäftsrelevante Funktionen. Erfahre mehr

oneclick ist eine Cloud-basierte Kontaktcenter-Plattform, mit der Kunden Kontaktcenter-Anwendungen aus dem App-Store hinzufügen können.

oneclick ist eine Cloud-basierte Kontaktcenter-Plattform, mit der Kunden Kontaktcenter-Anwendungen aus dem App-Store hinzufügen können.

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Cloud-basierte Multi-Channel-Contact-Center-Lösung für mehr als 1.000 Kunden in 20 Branchen.

Cloud-basierte Multi-Channel-Contact-Center-Lösung für mehr als 1.000 Kunden in 20 Branchen.

Aircall lets admins instantly adjust teams according to seasonality, add numbers in 100+ countries, & integrate with popular CRM tools.

Aircall lets admins instantly adjust teams according to seasonality, add numbers in 100+ countries, & integrate with popular CRM tools.

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

Standalone-Unified-Communication-System – Kein Server für die Kommunikation erforderlich. Appliance kann für das Call Center verwendet werden.

Standalone-Unified-Communication-System – Kein Server für die Kommunikation erforderlich. Appliance kann für das Call Center verwendet werden.

Eine einzige Plattform für die Kommunikation und Verfolgung von Kunden während ihres gesamten Lebenszyklus und für eine konsistente Kommunikation.

Eine einzige Plattform für die Kommunikation und Verfolgung von Kunden während ihres gesamten Lebenszyklus und für eine konsistente Kommunikation.

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.

Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.

Tätige ausgehende Anrufe zu einem erschwinglichen Preis und erhalte Anrufe von deiner Website, von deinen sozialen Profilen und von deinen normalen Telefonen an einem Ort.

Tätige ausgehende Anrufe zu einem erschwinglichen Preis und erhalte Anrufe von deiner Website, von deinen sozialen Profilen und von deinen normalen Telefonen an einem Ort.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Ameyo Call Center Suite ist eine umfassende Interaktion-Management-Lösung für Contact-Center und Unternehmen.

Ameyo Call Center Suite ist eine umfassende Interaktion-Management-Lösung für Contact-Center und Unternehmen.

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime.

PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime.

Advanced, cloud-based computer telephony integration for your CRM system.

Advanced, cloud-based computer telephony integration for your CRM system.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

High performance inbound and outbound call centre technology that shapes to your business.

High performance inbound and outbound call centre technology that shapes to your business.

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

Preisgekröntes SMS, Voice & Call Center-Tool, das von Unternehmen genutzt wird, aber trotzdem einfach genug für Deinen Zweck ist! Pay-as-you, keine Abonnements.

Preisgekröntes SMS, Voice & Call Center-Tool, das von Unternehmen genutzt wird, aber trotzdem einfach genug für Deinen Zweck ist! Pay-as-you, keine Abonnements.

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Clicktools ist die Premium-Umfrage-Software für Unternehmen. Hunderte von Organisationen vertrauen darauf, um die Kundenerfahrung zu verbessern.

Clicktools ist die Premium-Umfrage-Software für Unternehmen. Hunderte von Organisationen vertrauen darauf, um die Kundenerfahrung zu verbessern.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

Ermöglicht die Prognose, Terminplanung, Echtzeit-Einhaltung und Urlaubsplanung von Call-Center-Mitarbeitern.

Ermöglicht die Prognose, Terminplanung, Echtzeit-Einhaltung und Urlaubsplanung von Call-Center-Mitarbeitern.

Leading global provider of mutlichannel cloud-based contact center software.

Leading global provider of mutlichannel cloud-based contact center software.

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics is an Asterisk call-centre monitor.

QueueMetrics is an Asterisk call-centre monitor.

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

Free collaboration platform for managing, motivating, and training people at call centers.

Free collaboration platform for managing, motivating, and training people at call centers.

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Benutzerfreundliche, voll ausgestattete Outbound Call Center-Software aus der Cloud mit vielen erweiterten Funktionen, aber ohne Setup oder monatliche Vermittlungsgebühr.

Benutzerfreundliche, voll ausgestattete Outbound Call Center-Software aus der Cloud mit vielen erweiterten Funktionen, aber ohne Setup oder monatliche Vermittlungsgebühr.

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Speech analytics and pervasive call center performance management solution for large and small contact centers.

La solución en online para la administración completa de llamadas entrantes y salientes!

La solución en online para la administración completa de llamadas entrantes y salientes!

Contact solutions for inbound, outbound and blended service centers.

Contact solutions for inbound, outbound and blended service centers.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Steigere deinen Umsatz um bis zu 400 % mit unserer Predictive-Dialer-Lösung. Augutech ist eine preisgekrönte Outbound-Callcenter-Plattform.

Steigere deinen Umsatz um bis zu 400 % mit unserer Predictive-Dialer-Lösung. Augutech ist eine preisgekrönte Outbound-Callcenter-Plattform.

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Hospital Call Center Software.

Hospital Call Center Software.

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Make thousands of calls every day and prescreen potential clients for you automatically.

Make thousands of calls every day and prescreen potential clients for you automatically.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Call processing solution that provides queue management, texting, mapping, data management and analytics.

Call processing solution that provides queue management, texting, mapping, data management and analytics.

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Free, reliable and easy to use Skype audio and video recording software.

Free, reliable and easy to use Skype audio and video recording software.

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Very affordable workforce management software designed for small and medium sized call centers.

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen is a cloud native omni-channel contact center solution.

Sharpen is a cloud native omni-channel contact center solution.

Award Winning solution developed with the vision of growing your business.

Award Winning solution developed with the vision of growing your business.

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Reach out today to learn more. Call 888.808.3529!

Reach out today to learn more. Call 888.808.3529!

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

A Highly scalable and robust contact center solution.

A Highly scalable and robust contact center solution.

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

Call center solution with call monitoring, reporting, agent mapping, and more.

Call center solution with call monitoring, reporting, agent mapping, and more.

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

An outbound telemarketing call center. Check out our free trial.

An outbound telemarketing call center. Check out our free trial.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Call center solution with detailed management reports, call patching, customized text messaging.

Call center solution with detailed management reports, call patching, customized text messaging.

Contact life cycle management tool for central and distributed call centers.

Contact life cycle management tool for central and distributed call centers.

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

Database driven application for online call center reporting.

Database driven application for online call center reporting.

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Fully functional call center software offering telephony and cloud based services.

Fully functional call center software offering telephony and cloud based services.

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Get local and toll free phone numbers for call tracking and call recording.

Get local and toll free phone numbers for call tracking and call recording.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

A collection of software for building a hosted call center/contact center system.

A collection of software for building a hosted call center/contact center system.

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Callcenterlösung mit integrierten Business-Analytics in Echtzeit, fortschrittlichen Warteschlangen, Überwachungsmodi und vielem mehr.

Callcenterlösung mit integrierten Business-Analytics in Echtzeit, fortschrittlichen Warteschlangen, Überwachungsmodi und vielem mehr.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Worlds 1st Google Powered Cloud Call Center

Worlds 1st Google Powered Cloud Call Center

Vocalcom ist ein führender globaler Anbieter von Cloud-Kontakt-Center-Software für den Verkauf, SUpport und das Marektung. Leicht skalierbar und mit "Pay as you go"-Modell.

Vocalcom ist ein führender globaler Anbieter von Cloud-Kontakt-Center-Software für den Verkauf, SUpport und das Marektung. Leicht skalierbar und mit "Pay as you go"-Modell.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Free service to communicate with your customers that visit your website.

Free service to communicate with your customers that visit your website.

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.