Call Center Software

Call Center Software automatisiert und standardisiert das Entgegennehmen und Beantworten von Kundenanrufen. Diese Lösungen ermöglichen eine bessere Überwachung der Kundenerfahrung, Bewertung der Mitarbeiterleistung und Workflow-Management. Ob für virtuelle oder standortbasierte Standorte konzipiert, Callcenter-Anwendungen verwalten und katalogisieren den Prozess von Kundenanrufen und ermöglichen Kunden häufig, den Fortschritt ihrer Anfrage über das Internet zu verfolgen. Call Center Software ist verwandt mit Kundenservice Software und Helpdesk Software.

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Twilio Platform

Twilio Platform

von Twilio

(94 Bewertungen)

Twilio Flex ist die erste vollständig programmierbare Cloud-Kontaktcenter-Plattform, die Unternehmen die vollständige Kontrolle über ihre Kontaktcenter-Erfahrung ermöglicht. Mit Twilio Flex können Unternehmen sofort eine Omnichannel-Kontaktcenter-Plattform bereitstellen und programmatisch alle Elemente der Erfahrung anpassen, einschließlich der Agentenoberfläche, Kommunikationskanäle, Interaktionsrouting und Berichterstattung, um die einzigartigen Anforderungen des Unternehmens zu erfüllen. Erfahre mehr über Twilio Platform

Twilio Flex ist die erste vollständig programmierbare Cloud-Kontaktcenter-Plattform, die Unternehmen die vollständige Kontrolle ermöglicht. Erfahre mehr über Twilio Platform

Five9 Call Center Software

Five9 Call Center Software

von Five9

(288 Bewertungen)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Erfahre mehr über Five9 Call Center Software

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Erfahre mehr über Five9 Call Center Software

Salesforce

Salesforce

von Salesforce Service Cloud

(258 Bewertungen)

Mit den Helpdesk-Anwendungen von Salesforce musst du nicht in Support-Zentren auf der ganzen Welt investieren. Stattdessen erhältst du eine hochmoderne globale Helpdesk-Software, die rund um die Uhr in der Cloud funktioniert. Mit Salesforce Helpdesk-Lösungen profitierst du von allen Vorteilen, die mit Geschäftsabwicklungen in der Cloud verbunden sind, einschließlich automatischer Updates, neuer Funktionen dreimal jährlich, und ohne Infrastruktur-Probleme. Erfahre mehr über Salesforce

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern. Erfahre mehr über Salesforce

RingCentral Contact Center

RingCentral Contact Center

von RingCentral

(524 Bewertungen)

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Erfahre mehr über RingCentral Contact Center

RingCentral Call Center delivers powerful, multi-channel capabilities that let customers decide how they want to engage with you. Erfahre mehr über RingCentral Contact Center

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud

PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung. Erfahre mehr über Genesys PureCloud

Nextiva Call Center

Nextiva Call Center

von Nextiva

(138 Bewertungen)

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | Erfahre mehr über Nextiva Call Center

Business telephony solution with auto attendant, line mirroring, call forwarding, queuing, and recording features. Erfahre mehr über Nextiva Call Center

Castel Call Center

Castel Call Center

von Castel Communications

(2 Bewertungen)

Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue. Erfahre mehr über Castel Call Center

Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue. Erfahre mehr über Castel Call Center

NICE inContact Telephony Software

NICE inContact Telephony Software

von NICE inContact

(93 Bewertungen)

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Erfahre mehr über NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Erfahre mehr über NICE inContact Telephony Software

Contact Center

Contact Center

von Enghouse Interactive

(0 Bewertungen)

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. Empower agents with an omni-channel, universal queue, providing complete interaction history. Improve service with real-time feedback, agent evaluation, and call recording. Boost customer loyalty with proactive notifications and intuitive self-service options. Provide partners with an environment for remarkable customer service anytime, anywhere, anyhow. Erfahre mehr über Contact Center

Enghouses omnichannel contact center provides a comprehensive set of interaction management tools to improve the customer experience. Erfahre mehr über Contact Center

Aspect Via

Aspect Via

von Aspect Software

(12 Bewertungen)

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. Erfahre mehr über Aspect Via

Aspect Via is an all-in-one, cloud customer engagement platform for companies with 50+ contact center agents. Erfahre mehr über Aspect Via

Connect First

Connect First

von Connect First

(43 Bewertungen)

Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Erfahre mehr über Connect First

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Erfahre mehr über Connect First

TCN

TCN

von TCN

(3 Bewertungen)

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Erfahre mehr über TCN

Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics. Erfahre mehr über TCN

CallCenterNOW

CallCenterNOW

von ChaseData

(107 Bewertungen)

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Erfahre mehr über CallCenterNOW

Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. Erfahre mehr über CallCenterNOW

Dixa

Dixa

von Dixa

(7 Bewertungen)

Dixa ist eine cloudbasierte persönliche Kundenservice-Plattform für Gespräche in Echtzeit. Dixa ist auf Einfachheit und Benutzerfreundlichkeit ausgelegt und ermöglicht Teams mit Kundenkontakt, sofortige persönliche Unterstützung per Telefon oder E-Mail und Chat von einem Bildschirm aus anzubieten. Erhalte Echtzeit-Leistungsstatistiken für Wanddisplays, intelligentes Routing über alle Kanäle, Automatisierungen, Rückruf und vieles mehr. Sieh dich auf der Website um, probiere das Programm kostenlos aus oder plane eine Vorführung ein, um zu sehen, wie Dixa deinen Agenten und die Kundenerfahrung verbessern kann! Erfahre mehr über Dixa

Dixa ist eine cloudbasierte mehrkanalige Kundenservice-Plattform, die es dir ermöglicht, Support über Sprache, Chat und E-Mail zu bieten. Erfahre mehr über Dixa

VanillaSoft

VanillaSoft

von VanillaSoft

(50 Bewertungen)

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Erfahre mehr über VanillaSoft

Cloud-based lead management software including auto dialing, call recording, DNC compliance & web lead integration for outbound calling Erfahre mehr über VanillaSoft

Omni-Channel Self-Service

Omni-Channel Self-Service

von Verascape

(0 Bewertungen)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Erfahre mehr über Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Erfahre mehr über Omni-Channel Self-Service

PhoneBurner

PhoneBurner

von PhoneBurner

(72 Bewertungen)

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Erfahre mehr über PhoneBurner

Powerful OUTBOUND CALL CENTER platform. Reach 4x more leads w/ NO awkward pause. No set up fees. Free trial (no credit card needed). Erfahre mehr über PhoneBurner

Cloud Call Center

Cloud Call Center

von 8X8

(143 Bewertungen)

With 8x8 Virtual Contact Center, you get everything you need in one place. Our solution suite combines not just world-class contact center capabilities, but also workforce optimization, advanced business phone and collaboration services and unified communications. Erfahre mehr über Cloud Call Center

8x8 Virtual Contact Center provides a flexible, economical & efficient way to engage with customers. Erfahre mehr über Cloud Call Center

Sales Sling

Sales Sling

von Sales Sling

(13 Bewertungen)

Sales Sling's cloud based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each licence, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire tool box of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting. Erfahre mehr über Sales Sling

100% cloud-based auto dialer and lead management solution for your outbound, inbound, or blended call center. Erfahre mehr über Sales Sling

InGenius Connector Enterprise

InGenius Connector Enterprise

von InGenius

(1 Bewertung)

InGenius easily adapts to unique call center needs with advanced computer telephony integration (CTI). As a CTI innovator, InGenius connects existing telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care, InGenius helps call centers increase productivity and customer satisfaction with features like screen pop, click-to-dial, automated call logging and enhanced call reports. Erfahre mehr über InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. Erfahre mehr über InGenius Connector Enterprise

XenCALL

XenCALL

von XenCALL

(4 Bewertungen)

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments. Erfahre mehr über XenCALL

XenCALL is a call center automation software with predictive dialing, lead distribution and a live floor map of your sales team. Erfahre mehr über XenCALL

Newfies-Dialer

Newfies-Dialer

von Star2Billing

(4 Bewertungen)

Eine SMS- und Voice-Rundfunk-Auto-Dialer-Lösung für die Generierung flexibler Outbound-IVR und Press-1-Lead-Übertragung. Newfies-Dialer ist für Marketing, Marktforschung, Meinungsumfragen und Abstimmungen verwendet. Die Software beinhaltet Anrufabrechnung für Telefongesellschaften, die ihren Kunden Sprachübertragung anbieten wollen. Erfahre mehr über Newfies-Dialer

Eine SMS- und Voice-Rundfunk-Auto-Dialer-Lösung für die Generierung flexibler Outbound-IVR und Press-1-Lead-Übertragung. Erfahre mehr über Newfies-Dialer

LiveAgent

LiveAgent

von QualityUnit

(435 Bewertungen)

LiveAgent ist eine Kundenservice-Software mit Call-Center-Unterstützung, die für kleine Firmen genauso geeignet ist wie für große Unternehmen. Als drittgrößter Smartphone-Hersteller im Jahr 2015 hat man viel Verantwortung. Darum beschloss Huawei, LiveAgent als Lösung für die Kundenbetreuung zu nutzen. LiveAgent bietet über 170 Helpdesk-Funktionen inkl. Live-Chat, Voice und Social Media. Erfahre mehr über LiveAgent

LiveAgent hilft Unternehmen dabei, einen optimalen Kundenservice zu erreichen. Schaffe eine Kundengemeinschaft, erhöhe die Kundenzufriedenheit und werde noch erfolgreicher! Erfahre mehr über LiveAgent

VCC Live

VCC Live

von VCC Live

(21 Bewertungen)

VCC Live ist eine Cloud-basierte Kontaktcenter Software, die Telekommunikationsdienste für alle Arten von Unternehmen bietet, die ihren Kunden schnelle Unterstützung bieten möchten. Die erweiterten Funktionen (unter anderem IVR, Echtzeitstatistiken, hohe Sicherheit und vorausschauendes Wählen) ermöglichen deinem Contact-Center-Team die Ausführung einer Vielzahl von Aktionen mit einer einzigen Software. Mit der Omnichannel-Lösung von VCC Live kannst du mehrere Kommunikationskanäle wie Sprache, E-Mail, Chat und SMS verwenden und zwischen ihnen wechseln. Erfahre mehr über VCC Live

cloudbasierte Contact-Center-Software mit integrierten Management- und Bedienfunktionen sowie Datensicherheits- und Analyseberichten. Erfahre mehr über VCC Live

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere

von Promero

(4 Bewertungen)

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. Erfahre mehr über Oracle Contact Center Anywhere

#1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price. Erfahre mehr über Oracle Contact Center Anywhere

Business VoIP Solutions

Business VoIP Solutions

von ClarityTel

(4 Bewertungen)

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. Erfahre mehr über Business VoIP Solutions

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Erfahre mehr über Business VoIP Solutions

InfoFlo

InfoFlo

von InfoFlo Solutions

(63 Bewertungen)

Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet. Keine versteckten Kosten, keine Spielereien. Wenn du derzeit pro Nebenstelle zahlst, zahlst du zu viel. Du könntest natürlich mit einem größeren VoIP-Anbieter arbeiten, aber größer bedeutet nicht besser. Hinsichtlich überlegener Technologie und kundenorientierter Tarifmodelle kommt niemand an Carmel Vision heran. Zahle pro Zeile Erfahre mehr über InfoFlo

Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet. Erfahre mehr über InfoFlo

Convoso Predictive Dialer

Convoso Predictive Dialer

von Convoso

(9 Bewertungen)

Our patent-pending Artificial Intelligence Dialer will have personalized one-on-one conversations with your leads using real human voice (without the involvement of a live person) and only transfer pre-qualified prospects to your team. Reduce payroll costs significantly by replacing or supplementing the live agent environment using machine learning, natural language programming, and deep learning. Erfahre mehr über Convoso Predictive Dialer

Our AI Dialer will carry a live conversation with your leads using real human voice and only transfer pre-qualified prospects. Erfahre mehr über Convoso Predictive Dialer

ProcedureFlow

ProcedureFlow

von ProcedureFlow

(25 Bewertungen)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Erfahre mehr über ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Erfahre mehr über ProcedureFlow

CrazyCall

CrazyCall

von CrazyCall

(31 Bewertungen)

Cloud-Telefonie für Call Center und Vertriebsprofis, auf die du direkt in deinem Browser zugreifen kannst, ohne dass eine Installation oder eine komplexe Abrechnung erforderlich ist. Alles was du brauchst, ist eine Nummer auszuwählen und Interessenten anzurufen! Du kannst damit den Vertrieb organisieren und verwalten, die Qualität ihrer Anrufe kontrollieren, Kosten reduzieren, Teledialog-Kampagnen integrieren und automatisieren. CrazyCall ist auch eine einfach zu verwendende Plattform zur Verkaufsförderung, welche die Call-Investitionsrendite steigert und bei der Umwandlung von Websites hilft. Erfahre mehr über CrazyCall

Cloud-Telefonie für Call Center Sales. Erfahre mehr über CrazyCall

EducationFolder

EducationFolder

von EducationFolder

(4 Bewertungen)

Eine cloudbasierte Contact Center-Performance-Management-Suite, die QA, Training, Coaching, Wissensbasis und das Engagement der Mitarbeiter verbindet. Darüber hinaus können KPIs Agentenebene an den Agenten angezeigt werden. Die operative Suite automatisiert viele der manuellen Aufgaben innerhalb des Contact Centers. Er gewann den 2015 Innovation Award von PACE und ist ein 2016 CIO Review Magazine Top 20 Technologien zu beobachten. „Die Suite ist wirklich innovativ und bahnbrechend, eine, die jedes Contact-Center haben muss. Erfahre mehr über EducationFolder

Eine cloudbasierte Contact Center-Performance-Management-Suite, die QA, Training, Coaching, Wissensbasis und das Engagement der Mitarbeiter verbindet. Erfahre mehr über EducationFolder

Bria

Bria

von CounterPath

(47 Bewertungen)

Preisgekrönter Softphone-Client zur Einrichtung deines Callcenters mit deiner bevorzugten IP-Telefonanlage. Rufe intuitiv mit einer an einer Wähltastatur orientierten Schnittstelle an. Automatische Annahme eingehender Anrufe mit einstellbarer Wartezeit. Eskaliere Anrufe mit einfachen Funktionen wie „Anrufweiterleitung“ und „Anruf halten“. Verfolge Muster in deinem Erfolg mit Anrufmetriken und Anrufaufzeichnung. Ein Benutzer von Salesforce? Rufe den Fortschritt in deinem Salesforce-Dashboard auf und verfolge ihn. Bria – einfache IP-Telefonie-Einrichtung und deine Lösung zur Anrufsteuerung. Erfahre mehr über Bria

Callcenteragent-fähiger VoIP-Softphone-Client. Arbeite mit führenden Callcenterlösungen zusammen oder passe sie mit Bria API und SDK an. Erfahre mehr über Bria

LogMeIn Rescue

LogMeIn Rescue

von LogMeIn

(63 Bewertungen)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Erfahre mehr über LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Erfahre mehr über LogMeIn Rescue

VICIdial

VICIdial

von Vicidial Group

(157 Bewertungen)

Open-Source-Contact-Center-Software mit prädiktiven Wähl-Funktionen. Verarbeitet eingehende, ausgehende und gemischte Anrufe sowie eingehende E-Mails und Kunden-Website-Chat. Erfahre mehr über VICIdial

Open-Source-Call-Center-Software mit prädiktivem Wählsystem für ausgehende Anrufe. Handhabt auch eingehende und manuelle Anrufe sowie E-Mail und Web-Chat. Erfahre mehr über VICIdial

Fenero

Fenero

von Fenero

(13 Bewertungen)

We're here to free contact centers from ever paying for software to manage their business. We know our solution works. Proven. We have seen it change how large contact centers work (and save). Reliable. We don't charge for our software - ever. We support ACD, IVR, outbound dialing (manual, preview, predictive), chat, email, and more - and we're crazy enough to give it away for free. Erfahre mehr über Fenero

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free! Erfahre mehr über Fenero

FluentStream

FluentStream

von FluentStream Technologies

(23 Bewertungen)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Erfahre mehr über FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. Erfahre mehr über FluentStream

NetHelpDesk

NetHelpDesk

von Net Help Desk

(12 Bewertungen)

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Erfahre mehr über NetHelpDesk

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Erfahre mehr über NetHelpDesk

SalesExec

SalesExec

von ClickPoint Software

(10 Bewertungen)

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial Erfahre mehr über SalesExec

Simplified Lead Management System built to help call centers and sales teams follow up with leads, market to leads, and route leads. Erfahre mehr über SalesExec

InTheChat

InTheChat

von InTheChat

(1 Bewertung)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Erfahre mehr über InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. Erfahre mehr über InTheChat

PIMS Dialer

PIMS Dialer

von Pimsware

(21 Bewertungen)

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. Erfahre mehr über PIMS Dialer

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended Erfahre mehr über PIMS Dialer

Shelf

Shelf

von Shelf

(41 Bewertungen)

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo Erfahre mehr über Shelf

Shelf is a knowledge management platform with the best search in the industry enabling agents to quickly find what they need Erfahre mehr über Shelf

eTollFree Predictive Dialer

eTollFree Predictive Dialer

von eTollFree

(13 Bewertungen)

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Erfahre mehr über eTollFree Predictive Dialer

Predictive Dialer With Integrated Web-Phone and Call-Center Solutions. Erfahre mehr über eTollFree Predictive Dialer

Ytel

Ytel

von Ytel

(20 Bewertungen)

Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel. Erfahre mehr über Ytel

Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections. Erfahre mehr über Ytel

Call Center Applications

Call Center Applications

von Dialing Innovations

(4 Bewertungen)

Dialing Innovations offers Omni Channel Call Center Applications allowing for business automation and social interactions to be mixed. This allows our clients to maximize each and every contact with customers or prospects. Advanced APIs allow for all aspects of the business to integrate into the call center application. Connect web leads or service tickets to experience higher conversions and customer service levels. Erfahre mehr über Call Center Applications

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports. Erfahre mehr über Call Center Applications

Freshcaller

Freshcaller

von Freshworks

(2 Bewertungen)

Freshcaller ist ein cloudbasiertes Nebenstellensystem, mit dem man Ortsgespräche und gebührenfreie Rufnummern in über 40 Ländern betreiben kann. Dein Team kann damit kontextbezogene Gespräche mit Anrufern führen. Freshcaller ist die ideale Callcenterlösung für Startups und kleine Teams. Man kann sämtliche Telefongespräche aufzeichnen, Vorgesetzte können mithören und in Echtzeit mit dem Kunden sprechen. Erfahre mehr über Freshcaller

Freshcaller ist eine cloudbasierte Lösung für Callcenter, mit der man unkompliziert wachsen kann. Erfahre mehr über Freshcaller

uContact

uContact

von Integra CCS

(20 Bewertungen)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. Erfahre mehr über uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Erfahre mehr über uContact

Agile CRM

Agile CRM

von Agile CRM

(274 Bewertungen)

Agile CRM Call Center Software – Callcenter-CRM-Software unterstützt dein Kunden-Support-Team mit leistungsstarken Tools, um Tickets schneller zu schließen und sicherzustellen, dass deine Kunden das Produkt erfolgreich nutzen können. Features mit erweiterten Telefonie-Integrationen, ausgehenden Anrufen, eingehenden Anrufen, Anrufweiterleitung, Helpdesk-Ticketing, Tag-basiertes anrufen, Helpdesk-Gruppen, Anrufaufzeichnung, Anrufnotizen, Anruf Skripte, Anrufberichte und vieles mehr. Erfahre mehr über Agile CRM

Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten. Erfahre mehr über Agile CRM

Knowledge Bot

Knowledge Bot

von Unymira USU

(0 Bewertungen)

Knowledge Bot ist ein Service-Chatbot. Als zusätzlicher Touchpoint kann er Ihren Kunden automatisiert und schnell eine Antwort auf Ihre Anfrage geben. Viele Standardthemen können dadurch unkompliziert und jederzeit gelöst werden. Knowledge Bot kann auf der Unternehmenswebseite oder einfach in die sozialen Netzwerke, wie Facebook integriert werden und dort beispielsweise Anfragen vorqualifizieren. Erfahre mehr über Knowledge Bot

Knowledge Bot ist die perfekte Ergänzung zu Ihrem Kundenservice. Er kann Standardthemen lösen und Anfragen vorqualifizieren. Erfahre mehr über Knowledge Bot

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall

PhoneCall

von PhoneCall

(6 Bewertungen)

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

Vonage Business

Vonage Business

von Vonage

(128 Bewertungen)

Erschwingliche, einfache und zuverlässige Telefonanlage - Mobile Integration, Web und Video-Conferencing und über 40 geschäftsrelevante Funktionen. Erfahre mehr

Erschwingliche, einfache und zuverlässige Telefonanlage - Mobile Integration, Web und Video-Conferencing und über 40 geschäftsrelevante Funktionen. Erfahre mehr

oneclick

oneclick

von Contact Center Managed Services

(0 Bewertungen)

oneclick ist eine Cloud-basierte Kontaktcenter-Plattform, mit der Kunden Kontaktcenter-Anwendungen aus dem App-Store hinzufügen können.

oneclick ist eine Cloud-basierte Kontaktcenter-Plattform, mit der Kunden Kontaktcenter-Anwendungen aus dem App-Store hinzufügen können.

injixo

injixo

von injixo

(0 Bewertungen)

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

LogMeIn Rescue

LogMeIn Rescue

von LogMeIn UK

(63 Bewertungen)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

CloudAgent

CloudAgent

von Ozonetel Systems

(0 Bewertungen)

Cloud-basierte Multi-Channel-Contact-Center-Lösung für mehr als 1.000 Kunden in 20 Branchen.

Cloud-basierte Multi-Channel-Contact-Center-Lösung für mehr als 1.000 Kunden in 20 Branchen.

Aircall

Aircall

von Aircall

(117 Bewertungen)

Aircall lets admins instantly adjust teams according to seasonality, add numbers in 100+ countries, & integrate with popular CRM tools.

Aircall lets admins instantly adjust teams according to seasonality, add numbers in 100+ countries, & integrate with popular CRM tools.

Upcall

Upcall

von Upcall

(11 Bewertungen)

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

PARTH

PARTH

von Aria Telecom Solutions

(7 Bewertungen)

Standalone-Unified-Communication-System – Kein Server für die Kommunikation erforderlich. Appliance kann für das Call Center verwendet werden.

Standalone-Unified-Communication-System – Kein Server für die Kommunikation erforderlich. Appliance kann für das Call Center verwendet werden.

OXON

OXON

von OXON Tech

(3 Bewertungen)

Eine einzige Plattform für die Kommunikation und Verfolgung von Kunden während ihres gesamten Lebenszyklus und für eine konsistente Kommunikation.

Eine einzige Plattform für die Kommunikation und Verfolgung von Kunden während ihres gesamten Lebenszyklus und für eine konsistente Kommunikation.

CallFire

CallFire

von CallFire

(15 Bewertungen)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Centcom

Centcom

von Call Center Development Services

(2 Bewertungen)

Xperience

Xperience

von Altitude Software

(1 Bewertung)

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Talkdesk

Talkdesk

von Talkdesk

(74 Bewertungen)

Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.

Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.

Toky

Toky

von Toky

(10 Bewertungen)

Tätige ausgehende Anrufe zu einem erschwinglichen Preis und erhalte Anrufe von deiner Website, von deinen sozialen Profilen und von deinen normalen Telefonen an einem Ort.

Tätige ausgehende Anrufe zu einem erschwinglichen Preis und erhalte Anrufe von deiner Website, von deinen sozialen Profilen und von deinen normalen Telefonen an einem Ort.

Gladly

Gladly

von Gladly

(0 Bewertungen)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

CyCC

CyCC

von CyTrack Intelligence Systems

(5 Bewertungen)

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

HappyFox

HappyFox

von HappyFox

(62 Bewertungen)

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Ameyo

Ameyo

von Ameyo

(18 Bewertungen)

Ameyo Call Center Suite ist eine umfassende Interaktion-Management-Lösung für Contact-Center und Unternehmen.

Ameyo Call Center Suite ist eine umfassende Interaktion-Management-Lösung für Contact-Center und Unternehmen.

DialogTech

DialogTech

von DialogTech

(7 Bewertungen)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

iNexus

iNexus

von NexInteractive

(3 Bewertungen)

PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime.

PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime.

CloudCall

CloudCall

von CloudCall

(9 Bewertungen)

Advanced, cloud-based computer telephony integration for your CRM system.

Advanced, cloud-based computer telephony integration for your CRM system.

OneSight

OneSight

von Empirix

(0 Bewertungen)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Noojee

Noojee

von Noojee Contact Solutions

(0 Bewertungen)

High performance inbound and outbound call centre technology that shapes to your business.

High performance inbound and outbound call centre technology that shapes to your business.

Scorebuddy

Scorebuddy

von Sentient

(30 Bewertungen)

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

CallHub

CallHub

von Gaglers

(25 Bewertungen)

Preisgekröntes SMS, Voice & Call Center-Tool, das von Unternehmen genutzt wird, aber trotzdem einfach genug für Deinen Zweck ist! Pay-as-you, keine Abonnements.

Preisgekröntes SMS, Voice & Call Center-Tool, das von Unternehmen genutzt wird, aber trotzdem einfach genug für Deinen Zweck ist! Pay-as-you, keine Abonnements.

Megacall

Megacall

von Phoenix Solutions

(7 Bewertungen)

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

DialMyCalls

DialMyCalls

von OnTimeTelecom

(2 Bewertungen)

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Cingo

Cingo

von Cingo

(0 Bewertungen)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Clicktools

Clicktools

von Clicktools

(12 Bewertungen)

Clicktools ist die Premium-Umfrage-Software für Unternehmen. Hunderte von Organisationen vertrauen darauf, um die Kundenerfahrung zu verbessern.

Clicktools ist die Premium-Umfrage-Software für Unternehmen. Hunderte von Organisationen vertrauen darauf, um die Kundenerfahrung zu verbessern.

CALLN

CALLN

von Telstra

(12 Bewertungen)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

LiveVox

LiveVox

von LiveVox

(1 Bewertung)

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

ConVox

ConVox

von Deepija Telecom

(0 Bewertungen)

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect

Clarity Connect

von Perficient

(7 Bewertungen)

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

RingSky

RingSky

von RingSky

(2 Bewertungen)

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

EmPulse

EmPulse

von Green Workforce Management Solutions

(0 Bewertungen)

Ermöglicht die Prognose, Terminplanung, Echtzeit-Einhaltung und Urlaubsplanung von Call-Center-Mitarbeitern.

Ermöglicht die Prognose, Terminplanung, Echtzeit-Einhaltung und Urlaubsplanung von Call-Center-Mitarbeitern.

Bright Pattern

Bright Pattern

von Bright Pattern

(58 Bewertungen)

Leading global provider of mutlichannel cloud-based contact center software.

Leading global provider of mutlichannel cloud-based contact center software.

Cloud Contact Center

Cloud Contact Center

von IEC

(43 Bewertungen)

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics

QueueMetrics

von Loway

(11 Bewertungen)

QueueMetrics is an Asterisk call-centre monitor.

QueueMetrics is an Asterisk call-centre monitor.

Voice Broadcasting

Voice Broadcasting

von Dynamic Interactive

(5 Bewertungen)

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Versature

Versature

von Versature

(1 Bewertung)

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Zingtree

Zingtree

von Zingtree

(90 Bewertungen)

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Zingtree erleichtert das Erstellen interaktiver Entscheidungsbäume, Aufrufskripts, Prozessleitfäden, Diagnosesysteme und mehr.

Cloud Call Center

Cloud Call Center

von 3CLogic

(47 Bewertungen)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Cloud Call Center

Cloud Call Center

von Sip2Dial

(5 Bewertungen)

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Aavaz

Aavaz

von Aavaz

(3 Bewertungen)

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

SYNTHESYS

SYNTHESYS

von Noetica

(1 Bewertung)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Automatic Call Distributor

Automatic Call Distributor

von Kunnect

(0 Bewertungen)

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

PlayVox

PlayVox

von Arcaris

(0 Bewertungen)

Free collaboration platform for managing, motivating, and training people at call centers.

Free collaboration platform for managing, motivating, and training people at call centers.

PlayVox

PlayVox

von PlayVox

(0 Bewertungen)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

Branch Messenger

Branch Messenger

von Branch Messenger

(580 Bewertungen)

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

XCALLY

XCALLY

von Xenialab

(54 Bewertungen)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

IpSCAPE

IpSCAPE

von IpSCAPE

(1 Bewertung)

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intellicon

Intellicon

von Intellicon

(1 Bewertung)

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

VoiceLog

VoiceLog

von BSG

(1 Bewertung)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach

Humach

von Humach

(0 Bewertungen)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

VoApps

VoApps

von VoApps

(13 Bewertungen)

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Dialfire

Dialfire

von cloud IT Services

(5 Bewertungen)

Benutzerfreundliche, voll ausgestattete Outbound Call Center-Software aus der Cloud mit vielen erweiterten Funktionen, aber ohne Setup oder monatliche Vermittlungsgebühr.

Benutzerfreundliche, voll ausgestattete Outbound Call Center-Software aus der Cloud mit vielen erweiterten Funktionen, aber ohne Setup oder monatliche Vermittlungsgebühr.

contactSPACE

contactSPACE

von contactSPACE

(4 Bewertungen)

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

ContactSPACE bietet Cloud Contact Center-Technologie, mit der Kundengespräche verbessert und Produktivität und Transparenz erhöht werden können.

Callmaker

Callmaker

von Callmaker

(2 Bewertungen)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Call Center Dialer

Call Center Dialer

von iTecs Communications

(1 Bewertung)

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Aceyus

Aceyus

von Aceyus

(0 Bewertungen)

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

ContactWorld

ContactWorld

von NewVoiceMedia

(55 Bewertungen)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

FocalScope

FocalScope

von FocalScope

(21 Bewertungen)

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Know Max

Know Max

von KocharTech

(0 Bewertungen)

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

PrimoDialler

PrimoDialler

von Primo Dialler

(46 Bewertungen)

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Call Commando

Call Commando

von Gravitational Marketing

(0 Bewertungen)

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Quvu

Quvu

von Pebbletree

(0 Bewertungen)

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott

Ottspott

von Apidaze

(0 Bewertungen)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Cloud Call Center Solution

Cloud Call Center Solution

von UniVoIP

(15 Bewertungen)

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk

Nectar Desk

von Nectar Desk

(3 Bewertungen)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Contaque

Contaque

von Contaque

(2 Bewertungen)

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

NetKeeper

NetKeeper

von Multima

(0 Bewertungen)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Call Center

Call Center

von Evolve IP

(5 Bewertungen)

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

ProScheduler

ProScheduler

von Loxysoft

(2 Bewertungen)

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

Harmony

Harmony

von Knoahsoft

(0 Bewertungen)

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

rostrvm

rostrvm

von Rostrvm Solutions

(0 Bewertungen)

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Abacus Cloud

Abacus Cloud

von Abacus Group

(1 Bewertung)

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Ameyo Emerge

Ameyo Emerge

von Ameyo Emerge

(0 Bewertungen)

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Vodia PBX

Vodia PBX

von Vodia Networks

(13 Bewertungen)

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Telemation

Telemation

von Database Systems

(0 Bewertungen)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Virtual Observer

Virtual Observer

von Coordinated Systems

(0 Bewertungen)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

ePowerCenter

ePowerCenter

von Astute Solutions

(0 Bewertungen)

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Greenlight CRM

Greenlight CRM

von Greenlight Innovation

(15 Bewertungen)

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Eureka

Eureka

von CallMiner

(4 Bewertungen)

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Easycall Cloud

Easycall Cloud

von easy4cloud

(1 Bewertung)

La solución en online para la administración completa de llamadas entrantes y salientes!

La solución en online para la administración completa de llamadas entrantes y salientes!

Newbridge Telecom Solutions

Newbridge Telecom Solutions

von Newbridge Telecom Solutions

(0 Bewertungen)

Contact solutions for inbound, outbound and blended service centers.

Contact solutions for inbound, outbound and blended service centers.

Conversational IVR

Conversational IVR

von True Image Interactive

(0 Bewertungen)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

AuguTech

AuguTech

von AuguTech

(5 Bewertungen)

Steigere deinen Umsatz um bis zu 400 % mit unserer Predictive-Dialer-Lösung. Augutech ist eine preisgekrönte Outbound-Callcenter-Plattform.

Steigere deinen Umsatz um bis zu 400 % mit unserer Predictive-Dialer-Lösung. Augutech ist eine preisgekrönte Outbound-Callcenter-Plattform.

Ameyo Engage

Ameyo Engage

von Ameyo Engage

(0 Bewertungen)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach

Click2Coach

von Envision Telephony

(2 Bewertungen)

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Hyperion

Hyperion

von Reksoft

(1 Bewertung)

AireContact

AireContact

von AireSpring

(1 Bewertung)

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

TASKE Contact

TASKE Contact

von TASKE Technology

(0 Bewertungen)

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

Virtual Call Center Solution

Virtual Call Center Solution

von SolusOne

(0 Bewertungen)

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Contact Canvas

Contact Canvas

von AMC Technology

(0 Bewertungen)

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH

INTOUCH

von Topdown Systems

(16 Bewertungen)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

PBXMate

PBXMate

von SoliCall

(1 Bewertung)

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Infinity

Infinity

von 1Call

(0 Bewertungen)

Hospital Call Center Software.

Hospital Call Center Software.

Eclipse CMS

Eclipse CMS

von Data Track Technology

(0 Bewertungen)

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Ansapoint

Ansapoint

von Westbay Engineers

(0 Bewertungen)

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CenterMaster

CenterMaster

von AcuCall

(0 Bewertungen)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

neXorce

neXorce

von Spectrum Corporation

(2 Bewertungen)

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

InVision Enterprise WFM

InVision Enterprise WFM

von InVision Software

(1 Bewertung)

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Nixxis Contact Suite

Nixxis Contact Suite

von Nixxis

(1 Bewertung)

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Winleads

Winleads

von USAutodialer

(0 Bewertungen)

Make thousands of calls every day and prescreen potential clients for you automatically.

Make thousands of calls every day and prescreen potential clients for you automatically.

OnviCord

OnviCord

von OnviSource

(0 Bewertungen)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

VESTA

VESTA

von Airbus DS Communications

(0 Bewertungen)

Call processing solution that provides queue management, texting, mapping, data management and analytics.

Call processing solution that provides queue management, texting, mapping, data management and analytics.

TrackMyLeads

TrackMyLeads

von TrackMyLeads

(0 Bewertungen)

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER

ADVANTAGE DIALER

von Advantage Dialer

(0 Bewertungen)

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

Hydra

Hydra

von Dialoga

(0 Bewertungen)

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre

RingCentral Contact Centre

von RingCentral UK

(524 Bewertungen)

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio One Suite

Calabrio One Suite

von Calabrio

(50 Bewertungen)

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Parrot Cloud Call Center

Parrot Cloud Call Center

von Electronic Voice Services

(22 Bewertungen)

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Contivio Contact Center

Contivio Contact Center

von Contivio

(5 Bewertungen)

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Exelysis Contact Center

Exelysis Contact Center

von Exelysis

(5 Bewertungen)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Anywhere365 for Skype Business

Anywhere365 for Skype Business

von Workstreampeople

(4 Bewertungen)

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

SmartAction Speech IVR System

SmartAction Speech IVR System

von SmartAction

(4 Bewertungen)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

CXM Recording and Quality Monitoring

CXM Recording and Quality Monitoring

von CXM

(3 Bewertungen)

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Softdial Contact Center

Softdial Contact Center

von Sytel

(0 Bewertungen)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Mekashron Call Center

Mekashron Call Center

von Mekashron

(0 Bewertungen)

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Jet Call Tracker

Jet Call Tracker

von Jet Interactive

(0 Bewertungen)

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

First Contact SaaS

First Contact SaaS

von First Contact SAAS

(0 Bewertungen)

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Pamela

Pamela

von PamConsult

(0 Bewertungen)

Free, reliable and easy to use Skype audio and video recording software.

Free, reliable and easy to use Skype audio and video recording software.

Inova Desktop Presenter

Inova Desktop Presenter

von Inova Solutions

(0 Bewertungen)

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

storm

storm

von Content Guru

(0 Bewertungen)

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Call Center Designer

Call Center Designer

von Portage Communications

(0 Bewertungen)

Very affordable workforce management software designed for small and medium sized call centers.

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen

Sharpen

von Sharpen

(43 Bewertungen)

Sharpen is a cloud native omni-channel contact center solution.

Sharpen is a cloud native omni-channel contact center solution.

Autom8 Enterprise

Autom8 Enterprise

von Autom8 Group UK

(23 Bewertungen)

Award Winning solution developed with the vision of growing your business.

Award Winning solution developed with the vision of growing your business.

Snapforce Call Center Software

Snapforce Call Center Software

von SnapForce Technologies

(13 Bewertungen)

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Dialer360

Dialer360

von Dialer360

(7 Bewertungen)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble Solution Suite

Noble Solution Suite

von Noble Systems

(6 Bewertungen)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

bxp software

bxp software

von bxp software

(5 Bewertungen)

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

PICS

PICS

von Inspired Change Solutions

(4 Bewertungen)

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Telax Contact Center

Telax Contact Center

von Telax

(4 Bewertungen)

Reach out today to learn more. Call 888.808.3529!

Reach out today to learn more. Call 888.808.3529!

VHT Callback

VHT Callback

von VHT

(3 Bewertungen)

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

CallBlitzer

CallBlitzer

von CallBlitzer

(3 Bewertungen)

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet

Ricochet

von Speed To Contact

(2 Bewertungen)

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

SpiceCSM

SpiceCSM

von SpiceCSM

(1 Bewertung)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari Cloud Communications

Solgari Cloud Communications

von Solgari

(1 Bewertung)

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Profile Watchdog

Profile Watchdog

von OpsTel Services

(1 Bewertung)

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

InterDialog UCCS

InterDialog UCCS

von Teckinfo Solutions

(1 Bewertung)

A Highly scalable and robust contact center solution.

A Highly scalable and robust contact center solution.

OneContact CC

OneContact CC

von Collab

(1 Bewertung)

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

Metaphor Contact Center

Metaphor Contact Center

von USAN

(1 Bewertung)

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

HODUCC

HODUCC

von Hodusoft

(1 Bewertung)

Call center solution with call monitoring, reporting, agent mapping, and more.

Call center solution with call monitoring, reporting, agent mapping, and more.

Pulsar

Pulsar

von Pulsar

(1 Bewertung)

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Callcruncher Access Anywhere

Callcruncher Access Anywhere

von Callcruncher

(0 Bewertungen)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Multiplatform Call Center Suite

Multiplatform Call Center Suite

von Telecorp

(0 Bewertungen)

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Fluency

Fluency

von Homisco

(0 Bewertungen)

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

TeamMax Outbound

TeamMax Outbound

von Acarda

(0 Bewertungen)

An outbound telemarketing call center. Check out our free trial.

An outbound telemarketing call center. Check out our free trial.

Virtual Receptionist PBX

Virtual Receptionist PBX

von VoiceShot

(0 Bewertungen)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

NexxPhase

NexxPhase

von Nexxphase

(0 Bewertungen)

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Suite Answer Center

Suite Answer Center

von CTI Software

(0 Bewertungen)

Call center solution with detailed management reports, call patching, customized text messaging.

Call center solution with detailed management reports, call patching, customized text messaging.

Tentacle

Tentacle

von Netpro Technologies

(0 Bewertungen)

Contact life cycle management tool for central and distributed call centers.

Contact life cycle management tool for central and distributed call centers.

S2L by Phone

S2L by Phone

von S2L International

(0 Bewertungen)

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

AheevaCCS

AheevaCCS

von Aheeva

(0 Bewertungen)

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

KSS Call Manager

KSS Call Manager

von Kelmar Software Solutions

(0 Bewertungen)

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Phone Call Manager

Phone Call Manager

von Get On Fast

(0 Bewertungen)

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

The Reporting Engine

The Reporting Engine

von eMetrix Systems

(0 Bewertungen)

Database driven application for online call center reporting.

Database driven application for online call center reporting.

SPLICE Dialog Suite

SPLICE Dialog Suite

von SPLICE Software

(0 Bewertungen)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Actively engage with your existing customers with personalized messaging software to achieve your business results!

MicrobaseCTI

MicrobaseCTI

von Microbase

(0 Bewertungen)

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Parlance Operator Assistant

Parlance Operator Assistant

von Parlance

(0 Bewertungen)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

LANtelligence

LANtelligence

von LANtelligence

(0 Bewertungen)

Fully functional call center software offering telephony and cloud based services.

Fully functional call center software offering telephony and cloud based services.

F2F Video Customer Care Management Solution

F2F Video Customer Care Management Solution

von Rank Consultancy

(0 Bewertungen)

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloudphony

Cloudphony

von SandeshLIVE

(0 Bewertungen)

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Tentacle

Tentacle

von Sunoray Solutions

(0 Bewertungen)

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Telexio

Telexio

von Telexio

(0 Bewertungen)

Get local and toll free phone numbers for call tracking and call recording.

Get local and toll free phone numbers for call tracking and call recording.

ReplyOne

ReplyOne

von Sematell

(0 Bewertungen)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services

OfficeSuite Call Center Services

von Broadview Networks

(0 Bewertungen)

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

LinkScope QE

LinkScope QE

von Primas Group

(0 Bewertungen)

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

ACD panel

ACD panel

von TeleBroad

(0 Bewertungen)

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore

Kore

von Kore

(0 Bewertungen)

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Brekeke CCS

Brekeke CCS

von Brekeke Software

(0 Bewertungen)

A collection of software for building a hosted call center/contact center system.

A collection of software for building a hosted call center/contact center system.

Dialermax.com

Dialermax.com

von Dialermax.com

(0 Bewertungen)

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve

Evolve

von Oak Systems International

(0 Bewertungen)

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Call Center Software

Call Center Software

von CallTools

(65 Bewertungen)

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Inbound Call Center

Inbound Call Center

von PanTerra Networks

(27 Bewertungen)

Callcenterlösung mit integrierten Business-Analytics in Echtzeit, fortschrittlichen Warteschlangen, Überwachungsmodi und vielem mehr.

Callcenterlösung mit integrierten Business-Analytics in Echtzeit, fortschrittlichen Warteschlangen, Überwachungsmodi und vielem mehr.

Avaya Aura Platform

Avaya Aura Platform

von Avaya

(21 Bewertungen)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

AloTech

AloTech

von AloTech

(20 Bewertungen)

Worlds 1st Google Powered Cloud Call Center

Worlds 1st Google Powered Cloud Call Center

All-in-One Cloud Call Center

All-in-One Cloud Call Center

von Vocalcom

(19 Bewertungen)

Vocalcom ist ein führender globaler Anbieter von Cloud-Kontakt-Center-Software für den Verkauf, SUpport und das Marektung. Leicht skalierbar und mit "Pay as you go"-Modell.

Vocalcom ist ein führender globaler Anbieter von Cloud-Kontakt-Center-Software für den Verkauf, SUpport und das Marektung. Leicht skalierbar und mit "Pay as you go"-Modell.

Wix Answers

Wix Answers

von Wix

(14 Bewertungen)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

CallShaper

CallShaper

von CallShaper

(12 Bewertungen)

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

Monet WFO

Monet WFO

von Monet Software

(11 Bewertungen)

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

Car Wars

Car Wars

von Call Box

(6 Bewertungen)

MiCloud Engage Contact Center

MiCloud Engage Contact Center

von Mitel Networks

(6 Bewertungen)

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Hosted Predictive Dialer

Hosted Predictive Dialer

von HostedTel

(5 Bewertungen)

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Easymeeting

Easymeeting

von Easymeeting

(5 Bewertungen)

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Hosted Predictive Dialer

Hosted Predictive Dialer

von CloudSpace Technologies

(5 Bewertungen)

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

UJET

UJET

von UJET

(5 Bewertungen)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

Auto Dialer

Auto Dialer

von Voicent Communications

(3 Bewertungen)

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

von inConcert

(3 Bewertungen)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

ZaiLab

ZaiLab

von Zailab

(3 Bewertungen)

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Genesis Dialer

Genesis Dialer

von Genesis Communications

(2 Bewertungen)

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center

Restaurant Call Center

von ccdex technologies

(2 Bewertungen)

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

C-Zentrix Contact Center

C-Zentrix Contact Center

von C-ZENTRIX

(2 Bewertungen)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

Parakeet

Parakeet

von Parakeet Communications

(2 Bewertungen)

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

ClientCallPlus

ClientCallPlus

von BRISA

(2 Bewertungen)

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Talkie

Talkie

von Talkie

(2 Bewertungen)

Free service to communicate with your customers that visit your website.

Free service to communicate with your customers that visit your website.

ISC WFM

ISC WFM

von ISC Consultants

(1 Bewertung)

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Call SWEET! Worx

Call SWEET! Worx

von DATEL Software Solutions

(1 Bewertung)

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

Zent.io

Zent.io

von Zent.io

(1 Bewertung)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Omni-Channel Contact Centre

Omni-Channel Contact Centre

von IFS | mplsystems

(1 Bewertung)

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

CallScripter Synergy

CallScripter Synergy

von CallScripter

(1 Bewertung)

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

SalesDialers.com

SalesDialers.com

von SalesDialers.com

(1 Bewertung)

Sales engine technology capable of dialing 400 calls per hour.

Sales engine technology capable of dialing 400 calls per hour.

Noda Contact Center

Noda Contact Center

von Noda Interaction Platforms

(1 Bewertung)

Komplettlösung. Inbound ACD, Outbound, IVR, QM, Berichterstattung, Agenten-Scripting, Aufnahme, Soft-Phone, Omni-Channel WFM. Vor Ort \ Cloud.

Komplettlösung. Inbound ACD, Outbound, IVR, QM, Berichterstattung, Agenten-Scripting, Aufnahme, Soft-Phone, Omni-Channel WFM. Vor Ort \ Cloud.

Smiddle

Smiddle

von Smiddle

(1 Bewertung)

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Toll-Free Least Cost Routing

Toll-Free Least Cost Routing

von thinQ

(1 Bewertung)

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

CallTaker

CallTaker

von Synagen Systems

(1 Bewertung)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Balto

Balto

von Balto Software

(1 Bewertung)

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Vozy

Vozy

von Vozy

(1 Bewertung)

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

TelTel.lv

TelTel.lv

von AdForte

(1 Bewertung)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Jacada Workspace Agent Desktop

Jacada Workspace Agent Desktop

von Jacada

(0 Bewertungen)

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

XtR Desktop

XtR Desktop

von Intelligent Recording

(0 Bewertungen)

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

DC Contact Center

DC Contact Center

von DialConnection

(0 Bewertungen)

Advanced and innovative solutions for inbound/outbound call management.

Advanced and innovative solutions for inbound/outbound call management.

DialResults C3

DialResults C3

von DialResults

(0 Bewertungen)

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Engage WFO

Engage WFO

von TelStrat

(0 Bewertungen)

Provides everything necessary to effectively measure and analyze agent performance over time.

Provides everything necessary to effectively measure and analyze agent performance over time.

Q-Suite

Q-Suite

von Indosoft

(0 Bewertungen)

Skalierbare Callcenter-Software mit webbasierten Agentenbildschirmen, skillbasiertem Routing und Warteschlangenpriorisierung sowie Funktionen zur Anrufwiederherstellung.

Skalierbare Callcenter-Software mit webbasierten Agentenbildschirmen, skillbasiertem Routing und Warteschlangenpriorisierung sowie Funktionen zur Anrufwiederherstellung.

Voice2Phone Outbound Calling

Voice2Phone Outbound Calling

von Voice2phone Software

(0 Bewertungen)

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Phone Manager

Phone Manager

von Xarios

(0 Bewertungen)

Samespace

Samespace

von Novanet

(0 Bewertungen)

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Call-Pro

Call-Pro

von Call-Pro

(0 Bewertungen)

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Contact Centre - Cloud Dialler

Contact Centre - Cloud Dialler

von Blue Telecoms

(0 Bewertungen)

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Flexydial

Flexydial

von Buzzworks Business Services

(0 Bewertungen)

Automated dialer with call recording functionality for contact centers.

Automated dialer with call recording functionality for contact centers.

Imagicle

Imagicle

von Imagicle

(0 Bewertungen)

The right solution for monitoring and analysing telephone traffic for Cisco.

The right solution for monitoring and analysing telephone traffic for Cisco.

Supervisor Assist

Supervisor Assist

von CafeX

(0 Bewertungen)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Steam

Steam

von Codelogic

(0 Bewertungen)

Call center solution to simplify all your communications with consumers and prospects.

Call center solution to simplify all your communications with consumers and prospects.

PRO-T-S

PRO-T-S

von Marketing Systems Group

(0 Bewertungen)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Kookoo CloudAgent

Kookoo CloudAgent

von Ozonetel Communications

(0 Bewertungen)

Cloud call center solution including live chat, call management, IVR, real time insight and more.

Cloud call center solution including live chat, call management, IVR, real time insight and more.

NobelBiz Cloud Contact Center

NobelBiz Cloud Contact Center

von nobelbiz

(0 Bewertungen)

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

JustGoCloud

JustGoCloud

von GoAutoDial

(0 Bewertungen)

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

telerion

telerion

von telerion.com

(0 Bewertungen)

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

Next Best Activity

Next Best Activity

von Next Best Activity

(0 Bewertungen)

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

von NuVoxx

(0 Bewertungen)

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

VortalSoft VCC

VortalSoft VCC

von Vortalsoft

(0 Bewertungen)

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Intelligent Call Routing

Intelligent Call Routing

von XO Communications

(0 Bewertungen)

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

dashlet.net

dashlet.net

von Dashlet.net

(0 Bewertungen)

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

CC-ONE

CC-ONE

von BroadSoft

(0 Bewertungen)

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Nexidia Analytics

Nexidia Analytics

von Nexidia

(0 Bewertungen)

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

BSI Contact Center

BSI Contact Center

von BSI Business Systems Integration AG

(0 Bewertungen)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Syteg SSP

Syteg SSP

von Syteg

(0 Bewertungen)

A call center software which can be easily activated and without any hidden fees.

A call center software which can be easily activated and without any hidden fees.

babelforce

babelforce

von babelforce

(0 Bewertungen)

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

StataPile

StataPile

von StataPile

(0 Bewertungen)

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

CallWise

CallWise

von CallWise

(0 Bewertungen)

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

Coztel

Coztel

von Coztel

(0 Bewertungen)

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

Kloudtalk

Kloudtalk

von Kloudtalk

(0 Bewertungen)

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Contact Center Solution

Contact Center Solution

von ITECHDOMAIN.COM

(0 Bewertungen)

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

Cloud Contact Pro

Cloud Contact Pro

von West Unified Communications

(0 Bewertungen)

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Fidelity Telemarketing

Fidelity Telemarketing

von Jusan

(0 Bewertungen)

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

vInteract

vInteract

von Voxai Solutions

(0 Bewertungen)

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

PrimeVoiX

PrimeVoiX

von PrimeVoiX

(0 Bewertungen)

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Cloud IP PBX

Cloud IP PBX

von First Communications

(0 Bewertungen)

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

Facelet

Facelet

von Georgesoft

(0 Bewertungen)

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

Contact Center Solution

Contact Center Solution

von VoIPTechSolutions

(0 Bewertungen)

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact Cubed Speech Analytics

Contact Cubed Speech Analytics

von Contact Cubed

(0 Bewertungen)

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

ZIWO

ZIWO

von ASWAT Telecom & Media

(0 Bewertungen)

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

OMQ plug-in

OMQ plug-in

von OMQ

(0 Bewertungen)

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Qfiniti

Qfiniti

von OpenText CEM

(0 Bewertungen)

Call center and workforce optimization software

Call center and workforce optimization software

i800

i800

von i800

(0 Bewertungen)

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Arbeit Click

Arbeit Click

von Arbeit Software

(0 Bewertungen)

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Help Desk Software

Help Desk Software

von Desk Manager

(0 Bewertungen)

Fondesk

Fondesk

von Unieke Software Solutions

(0 Bewertungen)

FREE up to 3 agents. Cloud Call center software with enterprise level call features. Pricing plans that scale with your business.

FREE up to 3 agents. Cloud Call center software with enterprise level call features. Pricing plans that scale with your business.

MyCallCloud

MyCallCloud

von MyCallCloud

(0 Bewertungen)

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

AgentOne ContactCenter Suite

AgentOne ContactCenter Suite

von Sikom Software

(0 Bewertungen)

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

SIMPSY Voice

SIMPSY Voice

von SIMPSY

(0 Bewertungen)

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

mycallback

mycallback

von High Five lab

(0 Bewertungen)

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Contact Center Compliance

Contact Center Compliance

von Contact Center Compliance

(0 Bewertungen)

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

CYF Quality

CYF Quality

von CYF Technology

(0 Bewertungen)

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Contacted

Contacted

von Contacted

(0 Bewertungen)

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

i2x

i2x

von i2x GmbH

(0 Bewertungen)

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI

Cention Contact Center

Cention Contact Center

von Cention Group

(0 Bewertungen)

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Connex One

Connex One

von Connex One

(0 Bewertungen)

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

CallFinder

CallFinder

von CallFinder

(0 Bewertungen)

CallFinder is a cloud-based speech analytics tool that with improve agent performance and customer experience.

CallFinder is a cloud-based speech analytics tool that with improve agent performance and customer experience.

Ultracomms

Ultracomms

von Ultracomms

(0 Bewertungen)

Cloud based PCI DSS level 1 certified customer contact management platform.

Cloud based PCI DSS level 1 certified customer contact management platform.