Helpdesk Software

Helpdesk Software ermöglicht Organisationen, effizienter auf Nutzer zu reagieren. Support-Software kann helfen, technische und funktionale Fragen zu beantworten, indem verbesserte Methoden für Ticket-Tracking, IT-Management und Kundenservice bereitgestellt werden. Die Integration dieser Elemente verbessert die Fähigkeit von Kundenserviceabteilungen, Mitarbeitern, Endnutzern und Kunden schnellen und effektiven Support zu bieten. Helpdesk-Lösungen können auch den Fluss neuer Informationen von Nutzern erleichtern und zur bestehenden Wissensbasis einer Organisation beitragen. Helpdesk Software ist mit Call Center Software und Kundenservice Software eng verbunden.

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SysAid

SysAid

von SysAid Technologies

(96 Bewertungen)

Mit mehr als 15 Jahren Erfahrung im IT-Bereich, hat SysAid mehr als 100.000 glücklichen Administratoren bedient. Unser einfaches Ticketing-System erleichtert über 82M Ticketings pro Jahr, alleine in den USA werden über 2000 Organisation unterstützt. Wir wurden in mehr als 40 Sprachen übersetzt und in unserer Gemeinschaft wirst Du immer einen SysAid-Freund in deiner Nähe finden. Kontaktiere uns jetzt, um zu sehen, was SysAid für dich tun kann. Erfahre mehr über SysAid

Angeboten sowohl in der Cloud als auch vor Ort; SysAid kombiniert all das Wesentliche, damit du all deine Help-Desk-Aktivitäten leicht verwalten kannst. Erfahre mehr über SysAid

Salesforce Essentials

Salesforce Essentials

von Salesforce

(29 Bewertungen)

Unabhängig davon, ob du eine Vertriebspipeline verwaltest oder Geschäfte zur Unternehmensentwicklung abschließt – SalesforceIQ CRM beseitigt die mühsamen, manuellen Teile deines Jobs durch automatische Datenerfassung. So hast du Zeit für Geschäftsbeziehungen, die für dein Unternehmen am wichtigsten sind. Die Algorithmen von SalesforceIQ nutzen Data Science, um Informationen zu erfassen, die ansonsten in E-Mails, Einladungen und anderen Quellen verborgen sind. Erfahre mehr über Salesforce Essentials

Customer-Relationship-Managementsoftware, die eine manuelle Dateneingabe überflüssig macht und Data Science nutzt, um Benutzern zu helfen, bessere Entscheidungen zu treffen. Erfahre mehr über Salesforce Essentials

TeamSupport

TeamSupport

von TeamSupport

(634 Bewertungen)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Erfahre mehr über TeamSupport

Help Desk software built for business to business customer support. Reduce costs and improve customer satisfaction at the same time. Erfahre mehr über TeamSupport

Freshdesk

Freshdesk

von Freshworks

(1.023 Bewertungen)

Freshdesk ist eine Helpdesk-Lösung, die alles bietet, was du für einen außergewöhnlichen Kundenservice benötigst. Verwalte all deine Kundengespräche an einem Ort, egal, aus welcher Quelle sie stammen - E-Mail, Telefon oder soziale Medien - so dass du Support anbieten kannst, der sowohl schnell als auch persönlich ist. Freshdesk ist einfach zu bedienen, so dass du dich auf das wirklich Wichtige konzentrieren kannst - nämlich den Kundensupport. Mit Funktionen wie erstklassigem Kartenverkauf und intelligenten Automatisierungen. Kunden glücklich zu machen war noch nie so leicht. Erfahre mehr über Freshdesk

Eine webbasiertes Kundendienst-Software, beliebt bei mehr als 100.000 Unternehmen weltweit. Erfahre mehr über Freshdesk

Freshservice

Freshservice

von Freshworks

(325 Bewertungen)

Freshservice ist ein Online-IT-Helpdesk mit einem frischen Twist. Das Tool stellt eine erfrischende Benutzererfahrung auf leistungsfähige Ticketing- und Asset-Management-Funktionen wie Auto-Discovery von neuen Ressourcen, leistungsfähiges Konfigurations-Management und verbesserte Impact-Analyse. Vorfall-, Problem-, Änderungs-, Freigabe- und Wissensmanagement gehören zu den anderen Features, die Freshservice perfekt für die IT-Management-Anforderungen deines Unternehmens machen. Erfahre mehr über Freshservice

(Gamified Helpdesk plus Asset Management) Minus Komplikationen ist gleich Freshservice. Plus: Das Service-Desk ist auch ITIL-ready! Erfahre mehr über Freshservice

Giva

Giva

von Giva

(21 Bewertungen)

Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. Highly customizable without programming or consultants. Erfahre mehr über Giva

The Apple MAC of help desk. Erfahre mehr über Giva

ConnectWise PSA

ConnectWise PSA

von ConnectWise

(124 Bewertungen)

Being in control of your business means understanding where the money goes. ConnectWise puts important financial data at your fingertips rather than under lock and key. From quote to invoice, we make getting paid easier with the fully automated invoicing capabilities in ConnectWise. Through automation, all service history is tracked and invoices are sent on time with a level of detail clients will appreciate. Erfahre mehr über ConnectWise PSA

ConnectWise cuts down on careless errors by generating automated invoices. Reduce billing time down to mere minutes! Erfahre mehr über ConnectWise PSA

Web Help Desk

Web Help Desk

von SolarWinds Tools

(84 Bewertungen)

With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Erfahre mehr über Web Help Desk

Web Help Desk® is a web-based ticketing, IT asset, knowledge, and change management software that is easy to use and perfect for SMBs. Erfahre mehr über Web Help Desk

Front App

Front App

von Front

(83 Bewertungen)

Die schnellste Helpdesk-Software! Front ist so schnell und einfach wie E-Mail und ermöglicht es den Teams, alle Kundennachrichten über eine kollaborative Plattform zu verwalten und auf Nachrichten über den Kommunikationskanal zu antworten, über den sie einging (E-Mail, Chat, Soziale Medien, SMS). Biete einen besseren Kundendienst Verantwortlichkeit und Transparenz, indem du Nachrichtenzuweisungen, Kollisionsalarme und Automatisierungen verwendest und so zwei bis drei Mal schneller auf Kunden reagierst. Erfahre mehr über Front App

Verwandle deine E-Mail in eine Helpdesk-Lösung. Schnell und einfach wie E-Mails, aber mit allen Tools, die du benötigst, um die Antwortzeiten zu reduzieren. Erfahre mehr über Front App

ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(107 Bewertungen)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Erfahre mehr über ServiceDesk Plus

Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Erfahre mehr über ServiceDesk Plus

Salesforce

Salesforce

von Salesforce Service Cloud

(258 Bewertungen)

Mit den Helpdesk-Anwendungen von Salesforce musst du nicht in Support-Zentren auf der ganzen Welt investieren. Stattdessen erhältst du eine hochmoderne globale Helpdesk-Software, die rund um die Uhr in der Cloud funktioniert. Mit Salesforce Helpdesk-Lösungen profitierst du von allen Vorteilen, die mit Geschäftsabwicklungen in der Cloud verbunden sind, einschließlich automatischer Updates, neuer Funktionen dreimal jährlich, und ohne Infrastruktur-Probleme. Erfahre mehr über Salesforce

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern. Erfahre mehr über Salesforce

Supportbench

Supportbench

von Supportbench Services

(11 Bewertungen)

Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Erfahre mehr über Supportbench

Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Erfahre mehr über Supportbench

Service Desk

Service Desk

von InvGate

(64 Bewertungen)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Erfahre mehr über Service Desk

Intuitive web-based service desk software to manage, analyze, and automate your IT service support. Erfahre mehr über Service Desk

Help Scout

Help Scout

von Help Scout

(127 Bewertungen)

Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Help Scout is ideal for companies of all sizes, and specifically companies with 11+ users. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Erfahre mehr über Help Scout

Help Scout is a web-based help desk designed for a great customer experience. Erfahre mehr über Help Scout

LogMeIn Rescue

LogMeIn Rescue

von LogMeIn

(63 Bewertungen)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Erfahre mehr über LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Erfahre mehr über LogMeIn Rescue

Issuetrak

Issuetrak

von Issuetrak

(152 Bewertungen)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks. Erfahre mehr über Issuetrak

Issuetrak helps you manage tickets & requests from start to resolution. Flexible, customizable, & easy to use. Cloud or on-premise. Erfahre mehr über Issuetrak

Cayzu

Cayzu

von Cayzu

(31 Bewertungen)

Cayzu is the #1 INTERNAL HELPDESK FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal. Forget complicated and expensive licensing and take control of your support with the MOST AFFORDABLE HELPDESK FOR 10-50 AGENTS. Erfahre mehr über Cayzu

Cayzu is the #1 solution for INTERNAL HELPDESKS WITH 10-50 AGENTS providing world-class support at the lowest price. Erfahre mehr über Cayzu

Dixa

Dixa

von Dixa

(7 Bewertungen)

Dixa ist eine cloudbasierte persönliche Kundenservice-Plattform für Gespräche in Echtzeit. Dixa ist auf Einfachheit und Benutzerfreundlichkeit ausgelegt und ermöglicht Teams mit Kundenkontakt, sofortige persönliche Unterstützung per Telefon oder E-Mail und Chat von einem Bildschirm aus anzubieten. Erhalte Echtzeit-Leistungsstatistiken für Wanddisplays, intelligentes Routing über alle Kanäle, Automatisierungen, Rückruf und vieles mehr. Sieh dich auf der Website um, probiere das Programm kostenlos aus oder plane eine Vorführung ein, um zu sehen, wie Dixa deinen Agenten und die Kundenerfahrung verbessern kann! Erfahre mehr über Dixa

Dixa ist eine cloudbasierte mehrkanalige Kundenservice-Plattform, die es dir ermöglicht, Support über Sprache, Chat und E-Mail zu bieten. Erfahre mehr über Dixa

LiveAgent

LiveAgent

von QualityUnit

(435 Bewertungen)

LiveAgent ist die am meisten bewertete und führende Help-Desk-Software für KMUs. Unternehmen wie BMW, Yamaha, Huawei, Orange oder Forbesfone verwenden LiveAgent, um 150M Endnutzern ein wahres Wow-Erlebnis zu liefern. Schließe dich ihnen an, um einen Wettbewerbsvorteil zu erhalten. Beginne mit einer 14-Tage-Testversion, keine Kreditkarte nötig, keine Verträge. LiveAgent ist eine funktionsreiche Multi-Channel-Help-Desk-Software mit 170 + Help-Desk-Funktionen wie Live-Chat, Telefon-Support, Social-Media-Integration, Support-Portal und API. Erfahre mehr über LiveAgent

LiveAgent hilft Unternehmen, in der Kundenbetreuung zu wachsen. Ein großartiger Kundendienst beginnt bei besserer Kundendienst-Software. Erfahre mehr über LiveAgent

LiveHelpNow Suite

LiveHelpNow Suite

von LiveHelpNow

(64 Bewertungen)

Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time. Erfahre mehr über LiveHelpNow Suite

Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Erfahre mehr über LiveHelpNow Suite

Wrike

Wrike

von Wrike

(1.123 Bewertungen)

Wrike erleichtert die Verwaltung mehrerer Projekte und funktionsübergreifender, verteilter oder wachsender Teams. Die Komplettlösung leitet deine Projekte von der Phase der ersten Anfrage bis hin zur Verfolgung des Arbeitsfortschritts und der Ergebnisberichte. Verwalte Enterprise-Projekte vom Erstellen und Delegieren von Aufgaben bis zur Gestaltung von Plänen und dem Organisieren von Workflows und mehr. Perfekt für Marketing-, Kreativ-, Betriebs-, IT-, Projekt- und Produktionsteams mit mehr als 20 Personen. Erfahre mehr über Wrike

Verwalte Projekte von Anfang bis Ende mit Wrike. Perfekt für Marketing-, Kreativ- und Projektteams mit mehr als 20 Personen. Erfahre mehr über Wrike

everything HelpDesk

everything HelpDesk

von GroupLink

(12 Bewertungen)

#1 FOR SCHOOLS AND STATE & LOCAL GOVERNMENT (*Blackboard partner). A robust help desk built to increase end-user satisfaction, minimize Level 1 support staffing needs, save time on recurring tasks and projects, and save money optimizing for multiple departments (IT, Facilities, Maintenance, HR, etc.) For Government, K-12, and Higher Education including Universities, Colleges, etc. Join hundreds of other government organizations and schools. TRY IT TODAY FOR FREE! Erfahre mehr über everything HelpDesk

#1 for Schools and State & Local Government (*Blackboard® partner)! Simplify ticket submission and automate workflow and reporting Erfahre mehr über everything HelpDesk

NinjaRMM

NinjaRMM

von NinjaRMM

(39 Bewertungen)

NinjaRMM is the next-gen PROACTIVE IT service desk. Get real-time performance data from your client machines and be alerted of potential problems and bottlenecks. Solve your clients IT problems before they come to you. Erfahre mehr über NinjaRMM

NinjaRMM is the ultimate help desk platform for resolving your clients' issues with speed and simplicity. Erfahre mehr über NinjaRMM

Intelligent Service Management

Intelligent Service Management

von ServiceAide

(22 Bewertungen)

Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Erfahre mehr über Intelligent Service Management

Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI. Erfahre mehr über Intelligent Service Management

Teamwork Desk

Teamwork Desk

von Teamwork.com

(82 Bewertungen)

Teamwork Desk ist funktionsreiche Software, die Dir alle Vorteile bei der Verwaltung Deiner Inbound-Kommunikation und jedem Ticket bietet, von dem Moment an, in dem es ankommt, bis zu seiner Lösung, und während all dem ist es unsichtbar für den Kunden. Desk ist ein Allround-Support-Hub für eingehende Kommunikation und Hilfe bei der doc-Erstellung, so dass Du 24/7 hilfreich sein kannst. Messe, worauf es ankommt, Kundenzufriedenheit, Teamproduktivität und Traffic-Kanäle. Nahtlose Integration mit Teamwork Projects und die Tools, die Du bereits kennst und liebst. Erfahre mehr über Teamwork Desk

Teamwork Desk verfügt über alle Funktionen, die Dein Team braucht, um Weltklasse-Kundenbetreuung mit einer persönlichen Note zu bieten. Erfahre mehr über Teamwork Desk

TeamHeadquarters

TeamHeadquarters

von Entry Software

(9 Bewertungen)

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Erfahre mehr über TeamHeadquarters

Project management software with integrated help desk. Keeps projects on track while you provide customer support. Erfahre mehr über TeamHeadquarters

C2 ATOM

C2 ATOM

von C2 Enterprise

(12 Bewertungen)

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Erfahre mehr über C2 ATOM

Powerful web-based IT service management software helping your organization modernize ITSM to provide extraordinary service delivery. Erfahre mehr über C2 ATOM

OTRS

OTRS

von OTRS

(50 Bewertungen)

OTRS is a fully-managed service management suite for help desks that includes ticketing, automation and notification. It can be configured to match your organization's needs with features such as ITIL processes, CMDB, SLA management or corporate security process management. It's an ideal solution for help desks that want to streamline communication, track and identify trends and deliver top-quality service to their customers. Find out how OTRS can meet your help desk needs. Erfahre mehr über OTRS

Fully-managed service management suite that aids help desks in delivering fast, efficient service. Erfahre mehr über OTRS

SeamlessDesk

SeamlessDesk

von Seamless Desk

(14 Bewertungen)

SeamlessDesk ist eine kostengünstige cloudbasierte Help-Desk-Software, es dir erlaubt, deine Unternehmensziele im Supportbereich mit einer intuitiven und funktionellen Software zu erreichen. Im Vergleich zu anderen Produkten wirst du bei SeamlessDesk nicht durch hochpreisige Paket-Abos ausgebremst, wenn du gewünschte Funktionen verwenden möchtest. Du bekommst von uns uneingeschränkten Zugang zu jeder Funktion, unabhängig davon, für welches Paket du dich entscheidest. Sag uns einfach, wie viele Akteure du hast das war's! Erfahre mehr über SeamlessDesk

Cloudbasiertes Online-Ticketing-System, das entwickelt wurde, um dir alles, was du brauchst, zu einem niedrigen Preis zur Verfügung zu stellen. Erfahre mehr über SeamlessDesk

Vision Helpdesk

Vision Helpdesk

von Vision Helpdesk

(27 Bewertungen)

Vision Helpdesk bietet Kundendienst-Software-Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satelliten Help Desk (Multi Marke Help Desk) 3) Service Desk (ITIL / ITSM Help Desk). Vision Helpdesk ist ein ALL-IN-ONE Kunden-Support-Help Desk, mit dem Du verschiedene Kanäle wie E-Mail, Web-FORMULARE, Twitter-, Facebook-, ANRUFE unter einem Dach verwalten kannst. Vision Helpdesk wird von +8000 Unternehmen auf der ganzen Welt verwendet. Erfahre mehr über Vision Helpdesk

Vision Helpdesk bietet Help Desk, Satellit oder Multi Unternehmen Help Desk und ITIL Service Desk Software-Tools für Unternehmen jeder Größe. Erfahre mehr über Vision Helpdesk

Alloy Navigator

Alloy Navigator

von Alloy Software

(24 Bewertungen)

Für jede IT-Organisation ist es wichtig, ein hohes Serviceniveau zu erreichen und gleichzeitig die Kundenbedürfnisse zu erfüllen. Aus diesem Grund wurde eine intuitive, einfach zu bedienende Helpdesk-Lösung mit einer eng integrierten Wissensbasis und einem Self-Service-Portal entwickelt. Kombiniere dies mit der Asset-Management-Integration und der Flexibilität eines intelligenten Workflows und du hast eine komplette IT-Management-Lösung. Erfahre mehr über Alloy Navigator

Alloy Navigator ist eine praxisorientierte Lösung, die für praxisorientierte Kunden entwickelt wurde und von praxisorientierten IT-Leuten wie dir entwickelt wird. Erfahre mehr über Alloy Navigator

LiveChat

LiveChat

von LiveChat Software

(434 Bewertungen)

Premium Live-Chat- und Help-Desk-Software für Unternehmen. LiveChat macht aus Support-Teams wahre Kundendienst-Rockstars. Die Kunden lieben es, innerhalb von Sekunden Antworten auf ihre Fragen zu bekommen. Gewinne die Herzen der Kunden dank eines erstaunlichen Kundenservices mit LiveChat - bereits mehr als 20.000 Unternehmen aus über 150 Ländern verwenden LiveChat, probiere es jetzt aus! Erfahre mehr über LiveChat

Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars! Erfahre mehr über LiveChat

HelpOnClick Live Chat

HelpOnClick Live Chat

von HelpOnClick

(3 Bewertungen)

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Erfahre mehr über HelpOnClick Live Chat

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Erfahre mehr über HelpOnClick Live Chat

Kaseya BMS

Kaseya BMS

von Kaseya

(13 Bewertungen)

Alles, was du benötigst, um dein IT-Unternehmen zu führen - und das zu einem niedrigen Preis. Kaseya BMS ist die funktionsreichste Business-Management-Lösung auf dem Markt zur Unterstützung aller Back-End-Anforderungen deines IT-Unternehmens: Service Desk, CRM, Finanzen, Projektmanagement, Abrechnung, Zeit- & Kosten-Tracking, Bestandsführung und vieles mehr. Starte deine kostenlose Testversion! Erfahre mehr über Kaseya BMS

Erfahre mehr über Kaseya BMS

QuestDesk Solutions

QuestDesk Solutions

von QuestDesk Solutions

(11 Bewertungen)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Erfahre mehr über QuestDesk Solutions

An enterprise-level service management solution designed for organizations of all sizes. Erfahre mehr über QuestDesk Solutions

Nextiva

Nextiva

von Nextiva

(138 Bewertungen)

Nextiva Chat allows you to increase revenue, deliver faster service, and boost efficiency. Interact with your customers and prospects proactively with Proactive Chat. You can easily talk to hesitant visitors, initiating a conversation without a click. Increase efficiency with chat scheduling, text shortcuts, and unlimited queues. Seamlessly integrate with other Nextiva products for a full view of customers. Erfahre mehr über Nextiva

Nextiva Chat allows you to increase revenue, deliver faster service, & boost efficiency. Easily interact with customers and prospects. Erfahre mehr über Nextiva

Web Tracks

Web Tracks

von Gritware

(3 Bewertungen)

Web Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package. The program audits and keeps track of Computers, related peripherals, software assets & licensing, documentation, purchasing and help desk requests. Simple Clean 100% Web Based Interface. Erfahre mehr über Web Tracks

Audits and tracks PC's, peripherals, software media, licensing & documentation, purchasing and help desk tickets & more. Erfahre mehr über Web Tracks

Agiloft

Agiloft

von Agiloft

(26 Bewertungen)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Erfahre mehr über Agiloft

Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. Erfahre mehr über Agiloft

Teckst

Teckst

von Teckst

(29 Bewertungen)

Teckst empowers enterprises with 15 agents or more to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging. We text-enable your current phone numbers and pull SMS and chat messages directly into your CRM, where agents can respond quickly and efficiently. The Teckst platform integrates seamlessly with Zendesk, Salesforce, Oracle, SAP, FreshDesk, SugarCRM, and more, with a dashboard that puts analytics and controls at the fingertips of management. Erfahre mehr über Teckst

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging. Erfahre mehr über Teckst

NetHelpDesk

NetHelpDesk

von Net Help Desk

(12 Bewertungen)

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Erfahre mehr über NetHelpDesk

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Erfahre mehr über NetHelpDesk

Tracker

Tracker

von PhaseWare

(64 Bewertungen)

PhaseWare Tracker bietet eine umfassende Helpdesk-Lösung, die entworfen wurde, um gemeinsame Workflow-Prozesse zu rationalisieren, während zusätzliche Sichtbarkeit durch das Self-Service-Portal bereitstellt wird. Durch die Fokussierung auf die Kern-Ticketing-Funktion, bietet Tracker eine hochwirksame Helpdesk-Lösung ohne die Komplexität und den Aufwand des Asset-Managements. Das Ergebnis ist eine flinke, kostengünstige Lösung für Helpdesk-Vorgänge. Erfahre mehr über Tracker

Leistungsstarke, kostengünstige Lösung für Kunden- und Helpdesk-Support, die auf Microsoft-Industrie-Standards gebaut ist. Erfahre mehr über Tracker

KronoDesk

KronoDesk

von Inflectra

(3 Bewertungen)

Kunden-Support-Software, von der du und deine Kunden begeistert sein werden! Mit KronoDesk kannst du dich darauf konzentrieren, deinen Kunden zu helfen, anstatt die Tools zu konfigurieren, die diesen helfen und sie unterstützen. KronoDesk ist schön von Außen und leistungsstark von Innen. Mit KronoDesk werden dich deine Kunden lieben! Kunden können schnell Unterstützung bekommen und sich wieder auf das Wesentliche konzentrieren: dein Produkt zu genießen. Kronodesk hilft dir, dir selbst zu helfen, während sein leistungsstarkes Ticketing-System ermöglicht, dass deine Kunden von jedem beliebigen Ort aus mit dir in Kontakt treten können. Erfahre mehr über KronoDesk

Ein integriertes Kunden-Support-System, das Helpdesk-Ticketing und Kunden-Support-Foren in einer einzigen Benutzeroberfläche enthält. Erfahre mehr über KronoDesk

SupaDESK

SupaDESK

von SupaTools

(12 Bewertungen)

SupaDESK ist eine voll integrierte ITSM-Lösung auf Basis von ITIL-Grundsätzen. Es bietet Full-Service-Desk-Funktionalität einschließlich Vorfall-, Anfragen-, Problem-, Service- und SLA-Management. Es umfasst eine Active Directory-Integration, Service-Katalog und Self-Service-Schnittstelle. Eine mobile App steht auch für Remote-Ticket-Management zur Verfügung. Kann mit SupaCMDB-Modul integriert werden, für eine komplette Asset-Management-Lösung. Erfahre mehr über SupaDESK

Service-Desk-Software basierend auf ITIL-Grundsätzen mit integrierten CMDB. SaaS oder vor-Ort- Bereitstellung - Kostengünstig! Erfahre mehr über SupaDESK

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

von Vector

(1 Bewertung)

Vizor ist ein umfassendes Issue-Tracking-Helpdesk-System für vollständigen IT-Endbenutzer- und Kunden-Support. Zur Ausstattung gehört leistungsfähige E-Mail-Integration, SLA-Unterstützung, Wissensdatenbank, Teamarbeit, automatische Ticketvergabe und ein Self-Service-Portal. Vizor ServiceDesk ist bereit, out-of-the-Box verwendet zu werden oder leicht angepasst werden kann, um Deine genauen Anforderungen zu erfüllen. Auf Wunsch vor Ort oder in der Cloud. Klicke hier, im es jetzt zu testen. Erfahre mehr über Vizor HelpDesk & IT Assets

Umfassendes Helpdesk-Problem-Tracking für IT-Anwender und Kunden-Support. Erfahre mehr über Vizor HelpDesk & IT Assets

NICE inContact Telephony Software

NICE inContact Telephony Software

von NICE inContact

(93 Bewertungen)

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Erfahre mehr über NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Erfahre mehr über NICE inContact Telephony Software

Alcea HelpDesk

Alcea HelpDesk

von Alcea Tracking Solutions

(3 Bewertungen)

FIT HelpDesk ist Teil eines vollständigen Tracking-Systems, das Unternehmen einen Wettbewerbsvorteil verschafft. Es ist nicht nur ein Help-Desk-Tool, sondern eine vollständige Tracking-Plattform, die deiner Organisation die Möglichkeit gibt, schnellere Reaktionszeiten zu bieten, die Produktivität zu erhöhen und sicherzustellen, dass gemeldete Probleme gelöst werden. Mit FITs leistungsstarken Workflow-Regeln werden Vorfälle gekennzeichnet, die unter Performance-Standards fallen, FIT HelpDesk stellt sicher, dass diese anhand von Notfallmeldungen eskaliert werden. Erfahre mehr über Alcea HelpDesk

FITHelpDesk ist ein komplettes Tracking-System, das Issue-Tracking, Wissensdatenbank, Vertrags- & Chancen-Tracking umfasst Erfahre mehr über Alcea HelpDesk

Dude Solutions Help Desk

Dude Solutions Help Desk

von Dude Solutions

(1 Bewertung)

"Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. " Erfahre mehr über Dude Solutions Help Desk

With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work. Erfahre mehr über Dude Solutions Help Desk

AlertFind

AlertFind

von Aurea

(0 Bewertungen)

When dealing with a cyber attack, you need to shut it down immediately. Limit the damage by contacting your employees with secure, off-network alerts. Using machine learning, artificial intelligence and data science, we pull employee contact info from your company's HRIS to ensure that your contact database is always 100% accurate. You never have to worry about not reaching an employee again with AlertFind's SmartContact feature. Erfahre mehr über AlertFind

The only IT alerting system with a guaranteed 100% complete contact database. Reach employees quickly with secure, off-network alerts. Erfahre mehr über AlertFind

Splashtop On-Demand Support

Splashtop On-Demand Support

von Splashtop

(0 Bewertungen)

Splashtop On-Demand Support (SOS) – jetzt auch mobil – ist eine kostengünstige, branchenführende, betreute schnelle Supportlösung für Helpdesks, Managed-Service-Anbieter und IT-Profis. Mit einem einfachen Sitzungscode ist man sofort mit dem Windows-, Mac-, und jetzt auch iOS- und Android-Geräten des Anwenders verbunden. Erfahre mehr über Splashtop On-Demand Support

Splashtop On-Demand Support (SOS) ist eine kostengünstige, branchenführende, betreute schnelle Supportlösung für Helpdesks, Managed-Service-Anbieter und IT-Profis. Erfahre mehr über Splashtop On-Demand Support

Agile CRM

Agile CRM

von Agile CRM

(274 Bewertungen)

Die Helpdesk-Softwarelösungen von Agile CRM bieten die Funktionen, die du benötigst, um die Kundenzufriedenheit zu steigern und dein Geschäft auszubauen. Es ist die perfekte Lösung für kleine Unternehmen und gleichzeitig skalierbar genug, um große Unternehmen zu unterstützen. Man kann die Helpdesk-Software von Agile auch für IT-Support, Facility-Management oder sogar Bildungszwecke nutzen. Die Möglichkeiten sind endlos. Erfahre mehr über Agile CRM

Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten. Erfahre mehr über Agile CRM

Smart Link

Smart Link

von Unymira USU

(0 Bewertungen)

Smart Link ist eine Self-Service Lösung, die alle IT-relevanten Informationen und Funktionen für Endanwender in einem einzigen Kanal bündelt - ganz gleich, ob ein Anwender einen Service Request stellt, eine Störung meldet oder eine IT-bezogene Frage hat. Erfahre mehr über Smart Link

Smart Link als IT Self-Service Lösung unterstützt Anwender direkt und schnell und reduziert dadurch nachweislich Anfragen im IT-Support. Erfahre mehr über Smart Link

SutiDesk

SutiDesk

von SutiSoft

(3 Bewertungen)

Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.

Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk

Zendesk

von Zendesk

(1.567 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

QuickBase

QuickBase

von QuickBase

(172 Bewertungen)

QuickBase is the most flexible and user-friendly solution for building a robust, scalable Help Desk tracking app.

QuickBase is the most flexible and user-friendly solution for building a robust, scalable Help Desk tracking app.

Kayako

Kayako

von Kayako

(133 Bewertungen)

Kayako – Live-Chat-Software ist persönlich und einfach, um den Kundenservice über Chat, soziale Medien, E-Mail und Telefon zu vereinheitlichen.

Kayako – Live-Chat-Software ist persönlich und einfach, um den Kundenservice über Chat, soziale Medien, E-Mail und Telefon zu vereinheitlichen.

osTicket

osTicket

von Enhancesoft

(26 Bewertungen)

Ein Open-Source Kundendienst-System, das eingehende Dienstleistungsanfragen organisiert, verwaltet und archiviert.

Ein Open-Source Kundendienst-System, das eingehende Dienstleistungsanfragen organisiert, verwaltet und archiviert.

LogMeIn Rescue

LogMeIn Rescue

von LogMeIn UK

(63 Bewertungen)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

TOPdesk

TOPdesk

von TOPdesk

(17 Bewertungen)

ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.

ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.

Gorgias

Gorgias

von Gorgias

(12 Bewertungen)

Ein Helpdesk, der es dem Kundenservice ermöglicht, das Profil des Kunden, seine Bestellung und vergangene Interaktionen in einem Bildschirm anzuzeigen.

Ein Helpdesk, der es dem Kundenservice ermöglicht, das Profil des Kunden, seine Bestellung und vergangene Interaktionen in einem Bildschirm anzuzeigen.

NABD

NABD

von NABD

(37 Bewertungen)

Innovative und einfache Helpdesk-Software für Unternehmen, die schnelle und flexible Support-Services suchen. KOSTENLOSER Lebenszeitplan verfügbar.

Innovative und einfache Helpdesk-Software für Unternehmen, die schnelle und flexible Support-Services suchen. KOSTENLOSER Lebenszeitplan verfügbar.

Requestor

Requestor

von Requestor Technologies

(7 Bewertungen)

Requestor ist eine sehr flexible Webanwendung, die eine Vielzahl von Szenarien für Helpdesk und Service Desk ermöglicht.

Requestor ist eine sehr flexible Webanwendung, die eine Vielzahl von Szenarien für Helpdesk und Service Desk ermöglicht.

ServicePRO

ServicePRO

von Help Desk Technology International

(0 Bewertungen)

Web-based service desk software that includes workflow management, data analysis, document management, and asset management features.

Web-based service desk software that includes workflow management, data analysis, document management, and asset management features.

LiveZilla

LiveZilla

von LiveZilla

(8 Bewertungen)

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality.

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality.

RepairShopr

RepairShopr

von RepairShopr

(77 Bewertungen)

Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.

Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.

HappyFox

HappyFox

von HappyFox

(62 Bewertungen)

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

iSupport

iSupport

von iSupport Software

(31 Bewertungen)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

End users can submit requests for service, search for solutions, and view the status of their open incidents.

Helpshift

Helpshift

von Helpshift

(27 Bewertungen)

Helpshift ist die branchenführende App für Help Desk und Kunden-Support-Plattform für mobile Geräte.

Helpshift ist die branchenführende App für Help Desk und Kunden-Support-Plattform für mobile Geräte.

ClickDesk

ClickDesk

von ClickDesk

(16 Bewertungen)

Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar.

Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar.

CustomerFirst

CustomerFirst

von RTI Software

(0 Bewertungen)

Support-Management/Helpdesk-System mit Fehlerverfolgung, E-Mail-Integration, Zeiterfassung und vielem mehr.

Support-Management/Helpdesk-System mit Fehlerverfolgung, E-Mail-Integration, Zeiterfassung und vielem mehr.

Dell KACE

Dell KACE

von Dell

(23 Bewertungen)

Deskero

Deskero

von Deskero

(78 Bewertungen)

Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.

Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.

ISL Light

ISL Light

von ISL Online

(7 Bewertungen)

Webbasierte Lösung, mit der du dich mit jedem Computer oder Mobilgerät verbinden kannst. Plattformübergreifende, sichere und schnelle Bildschirmfreigabe.

Webbasierte Lösung, mit der du dich mit jedem Computer oder Mobilgerät verbinden kannst. Plattformübergreifende, sichere und schnelle Bildschirmfreigabe.

Helpy

Helpy

von Helpy

(1 Bewertung)

assyst

assyst

von Axios Systems

(2 Bewertungen)

Die weltweit fortschrittlichste Best-Practice-basierte IT-Service-Management-Softwarelösung.

Die weltweit fortschrittlichste Best-Practice-basierte IT-Service-Management-Softwarelösung.

HESK

HESK

von Klemen Stirn

(0 Bewertungen)

Helpdesk-Software, die es Client-Partnern ermöglicht, Kundenanfragen zu lösen. Die Software kann vor Ort oder in der Cloud bereitgestellt werden.

Helpdesk-Software, die es Client-Partnern ermöglicht, Kundenanfragen zu lösen. Die Software kann vor Ort oder in der Cloud bereitgestellt werden.

Oracle Right Now

Oracle Right Now

von Oracle

(10 Bewertungen)

Cross-channel solution that covers contact center, web, and social aspects of customer service experience.

Cross-channel solution that covers contact center, web, and social aspects of customer service experience.

nanoRep

nanoRep

von nanoRep

(5 Bewertungen)

nanorep ist eine digitale Self-Service-Lösung, die Benutzern bei Bedarf personalisierte Anleitungen über beliebige Geräte bereitstellt.

nanorep ist eine digitale Self-Service-Lösung, die Benutzern bei Bedarf personalisierte Anleitungen über beliebige Geräte bereitstellt.

Cingo

Cingo

von Cingo

(0 Bewertungen)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Deskpro

Deskpro

von Deskpro

(5 Bewertungen)

Die moderne Helpdesk-Plattform für jede Art von Organisation. Hosted Cloud oder installierbare Vor-Ort-Version für das Self-Hosting.

Die moderne Helpdesk-Plattform für jede Art von Organisation. Hosted Cloud oder installierbare Vor-Ort-Version für das Self-Hosting.

TeamDynamix

TeamDynamix

von TeamDynamix

(5 Bewertungen)

Project, portfolio and service management solutions in a single work management platform.

Project, portfolio and service management solutions in a single work management platform.

Interakt

Interakt

von Fizzy Software

(4 Bewertungen)

Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.

Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.

OneDesk

OneDesk

von OneDesk

(2 Bewertungen)

On-Demand-Software zur Erleichterung der Bereitstellung von Services und der Zusammenarbeit bei der Produktentwicklung. Beinhaltet Customer Feedback Management und mehr.

On-Demand-Software zur Erleichterung der Bereitstellung von Services und der Zusammenarbeit bei der Produktentwicklung. Beinhaltet Customer Feedback Management und mehr.

Brand Embassy

Brand Embassy

von Brand Embassy

(1 Bewertung)

Brand Embassy is a customer service software designed to deliver human connections at scale.

Brand Embassy is a customer service software designed to deliver human connections at scale.

SigmaPro

SigmaPro

von OnyakTech

(0 Bewertungen)

DotNetNuke modules for help desks, CRM, software releases, knowledge base, project management, issue tracking, and more.

DotNetNuke modules for help desks, CRM, software releases, knowledge base, project management, issue tracking, and more.

SupportBee

SupportBee

von SupportBee

(7 Bewertungen)

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

HelpSpot

HelpSpot

von UserScape Software

(5 Bewertungen)

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

SupportPortal

SupportPortal

von Escon Information Consulting

(0 Bewertungen)

Webbasierte Kunden-Support-Lösung mit Vorfall-, Nachrichten- und Wissensmanagement, Produktkatalog und Support-Forum.

Webbasierte Kunden-Support-Lösung mit Vorfall-, Nachrichten- und Wissensmanagement, Produktkatalog und Support-Forum.

Cloud Contact Center

Cloud Contact Center

von Call Handling Services

(0 Bewertungen)

Contact center solution with callback request functionality and easy queuing.

Contact center solution with callback request functionality and easy queuing.

Mojo Helpdesk

Mojo Helpdesk

von Metadot

(65 Bewertungen)

Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.

Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.

Sugester

Sugester

von Sugester

(2 Bewertungen)

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

SupportDesk

SupportDesk

von House-on-the-Hill Software

(0 Bewertungen)

SaaS / on-site service desk software for call logging, tracking, reporting. Solutions for multiple business areas and customer support.

SaaS / on-site service desk software for call logging, tracking, reporting. Solutions for multiple business areas and customer support.

Reamaze

Reamaze

von Reamaze

(5 Bewertungen)

Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.

Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.

Talkus

Talkus

von Talkus

(5 Bewertungen)

All Your Customer Support. In Slack!

All Your Customer Support. In Slack!

Trouble Ticket System

Trouble Ticket System

von Fast Track Sites

(0 Bewertungen)

Verfolge aktuelle und frühere Tickets und ordne sie Problemkategorien zu. Das System verfügt über eine Dashboard-Funktionalität.

Verfolge aktuelle und frühere Tickets und ordne sie Problemkategorien zu. Das System verfügt über eine Dashboard-Funktionalität.

DualDesk

DualDesk

von Advantig

(0 Bewertungen)

PC remote support software designed for MS for on-demand technical support through firewalls.

PC remote support software designed for MS for on-demand technical support through firewalls.

Ticksy

Ticksy

von Ticksy

(2 Bewertungen)

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

SmarterTrack

SmarterTrack

von SmarterTools

(2 Bewertungen)

Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.

Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.

Mi4biz

Mi4biz

von Formalistech

(0 Bewertungen)

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

Vivantio Pro

Vivantio Pro

von Vivantio

(71 Bewertungen)

Vivantio Pro ist die flexibelste, zuverlässigste, IT Help-Desk-Software auf dem Markt.

Vivantio Pro ist die flexibelste, zuverlässigste, IT Help-Desk-Software auf dem Markt.

SherpaDesk

SherpaDesk

von SherpaDesk

(50 Bewertungen)

Finally a customer support solution that focuses on what really matters - Time

Finally a customer support solution that focuses on what really matters - Time

UseResponse

UseResponse

von UseResponse

(22 Bewertungen)

All-in-One-Support-Suite, um Kunden-Feedback zu bekommen und Unterstützung für nur $ 15/Monat. Selbstbetriebene und Cloud-Pläne.

All-in-One-Support-Suite, um Kunden-Feedback zu bekommen und Unterstützung für nur $ 15/Monat. Selbstbetriebene und Cloud-Pläne.

Faveo Helpdesk

Faveo Helpdesk

von Ladybird Web Solution

(3 Bewertungen)

An open source ticket based support system with knowledge base. It is specifically designed to cater the needs of startups.

An open source ticket based support system with knowledge base. It is specifically designed to cater the needs of startups.

BOSS Solutions

BOSS Solutions

von BOSS Solutions

(56 Bewertungen)

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

FocalScope

FocalScope

von FocalScope

(21 Bewertungen)

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Helpdesk-Software mit E-Mail, Live-Chat, Facebook, WhatsApp, SMS, KB, Telefon, SLA, Berichterstattung. Betrieb in der Cloud oder Inhouse möglich. DHL vertraut dieser Software.

Jitbit HelpDesk

Jitbit HelpDesk

von Jitbit

(15 Bewertungen)

Web-based help desk software that is NOT priced "per technician". Tracks your customers' issues, fully integrates with your email.

Web-based help desk software that is NOT priced "per technician". Tracks your customers' issues, fully integrates with your email.

ServiceTonic

ServiceTonic

von ServiceTonic

(1 Bewertung)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

Rhino Support

Rhino Support

von Rhino Support

(0 Bewertungen)

Brandable web-based help desk application that works with your existing email and supports unlimited number of agents.

Brandable web-based help desk application that works with your existing email and supports unlimited number of agents.

The Service Program

The Service Program

von Westrom Software

(27 Bewertungen)

QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.

QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.

Deskun

Deskun

von Deskun

(3 Bewertungen)

Multichannel helpdesk system for customer support and task management inside Gmail or G Suite.

Multichannel helpdesk system for customer support and task management inside Gmail or G Suite.

Enterprise Service Desk

Enterprise Service Desk

von Meritide

(1 Bewertung)

A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.

A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.

NTR Cloud

NTR Cloud

von NTRglobal

(0 Bewertungen)

NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution.

NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution.

Tender Support

Tender Support

von ENTP

(0 Bewertungen)

Organizes your customer care so you can focus on delivering the best service possible.

Organizes your customer care so you can focus on delivering the best service possible.

eStreamDesk

eStreamDesk

von eStream

(1 Bewertung)

Kick Second-Rate Customer Service to the Curb --- Premium Help Desk Software At a Fraction Of The Cost

Kick Second-Rate Customer Service to the Curb --- Premium Help Desk Software At a Fraction Of The Cost

NetKeeper

NetKeeper

von Multima

(0 Bewertungen)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

ConnectWise Control

ConnectWise Control

von ConnectWise

(821 Bewertungen)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control.

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control.

ConnectWise Control

ConnectWise Control

von ConnectWise

(821 Bewertungen)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Helprace

Helprace

von Helprace

(6 Bewertungen)

Features: Fall-Regeln, Makros, SLA, Gespeicherte Aktionen, Agenten-Kollision, Entwürfe, Bearbeitungen, E-Mail-Integration, Kundenkontaktsystem, Berichterstattung

Features: Fall-Regeln, Makros, SLA, Gespeicherte Aktionen, Agenten-Kollision, Entwürfe, Bearbeitungen, E-Mail-Integration, Kundenkontaktsystem, Berichterstattung

FuseDesk

FuseDesk

von FuseDesk

(3 Bewertungen)

Infusionsoft is THE Integrated Help-Desk Add-On for Infusionsoft built for Infusionsoft users from the start. Get a Free Demo App Today

Infusionsoft is THE Integrated Help-Desk Add-On for Infusionsoft built for Infusionsoft users from the start. Get a Free Demo App Today

ConnectWise Manage

ConnectWise Manage

von ConnectWise

(124 Bewertungen)

ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.

ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.

Trakdesk

Trakdesk

von Trakdesk

(10 Bewertungen)

SAAS customer support and helpdesk software, hosted in the cloud and readily available.

SAAS customer support and helpdesk software, hosted in the cloud and readily available.

IncidentMonitor

IncidentMonitor

von Monitor 24-7

(6 Bewertungen)

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

iHelpdesk

iHelpdesk

von iDeskCentric

(3 Bewertungen)

Allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

Allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

ZupportDesk

ZupportDesk

von ZupportDesk

(3 Bewertungen)

A cloud-based help desk solution on a journey to empower business to provide a fantastic customer support experience.

A cloud-based help desk solution on a journey to empower business to provide a fantastic customer support experience.

Integria IMS

Integria IMS

von Artica Soluciones Tecnologicas

(2 Bewertungen)

Complete ITSSM suite; a help desk software which is simple, powerful and easy to use.

Complete ITSSM suite; a help desk software which is simple, powerful and easy to use.

HelpMaster

HelpMaster

von PRD Software

(1 Bewertung)

Webfähige Windows-basierte Helpdesk-Software mit erweitertem Workflow-Design und E-Mail-Integration.

Webfähige Windows-basierte Helpdesk-Software mit erweitertem Workflow-Design und E-Mail-Integration.

HelpDesk

HelpDesk

von Ignatiuz Software

(1 Bewertung)

HelpDesk is an office 365 add-in where employees can create and track support tickets, it works efficiently with SharePoint 2013 & 2016

HelpDesk is an office 365 add-in where employees can create and track support tickets, it works efficiently with SharePoint 2013 & 2016

WonderDesk

WonderDesk

von Web Wonderland

(0 Bewertungen)

Web-based help desk solution that allows you to utilize remote technicians.

Web-based help desk solution that allows you to utilize remote technicians.

SerioPlus

SerioPlus

von Serio

(0 Bewertungen)

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

HelpdeskEddy

HelpdeskEddy

von Eddy Soft

(2 Bewertungen)

An efficient web-based system of customer service with live chat and mobile integration included in all versions.

An efficient web-based system of customer service with live chat and mobile integration included in all versions.

Close Support

Close Support

von Close Fit Software

(0 Bewertungen)

Multi-user help desk software application that is affordable, simple to install and easy to use.

Multi-user help desk software application that is affordable, simple to install and easy to use.

Sitehelpdesk

Sitehelpdesk

von Sitehelpdesk.com

(0 Bewertungen)

Web based help desk software solutions for IT SM, Account Management or general help desks.

Web based help desk software solutions for IT SM, Account Management or general help desks.

AzureDesk

AzureDesk

von AzureDesk

(34 Bewertungen)

AzureDesk - Helpdesk-Software, die von Unternehmen verwendet werden können, um reibungslose Lieferung der Kundensupport- und Helpdesk-Lösung zur Verfügung zu stellen

AzureDesk - Helpdesk-Software, die von Unternehmen verwendet werden können, um reibungslose Lieferung der Kundensupport- und Helpdesk-Lösung zur Verfügung zu stellen

SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM

von SMART Service Desk

(30 Bewertungen)

Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001

Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001

Domotz PRO

Domotz PRO

von Domotz

(11 Bewertungen)

Domotz Pro is the brilliant remote monitoring and management solution for IT service providers and installation professionals.

Domotz Pro is the brilliant remote monitoring and management solution for IT service providers and installation professionals.

HelpDesk Pro

HelpDesk Pro

von Simply Amazing Software

(1 Bewertung)

100% web-based, and designed from the ground up to be simple and intuitive for end-users and operators.

100% web-based, and designed from the ground up to be simple and intuitive for end-users and operators.

Revelation helpdesk

Revelation helpdesk

von YellowFish Software

(0 Bewertungen)

100% web-based help desk application that will improve your business management & your customer relations.

100% web-based help desk application that will improve your business management & your customer relations.

H2Desk

H2Desk

von Innovative Cyber Solutions

(0 Bewertungen)

Full featured, user-friendly, and intuitive support system at a fraction of the cost of comparable systems. Easy to setup in minutes.

Full featured, user-friendly, and intuitive support system at a fraction of the cost of comparable systems. Easy to setup in minutes.

Adjutas

Adjutas

von Adjutas Cloud Technology

(0 Bewertungen)

Service Desk and Asset Management solution designed for ticket creation & monitoring.

Service Desk and Asset Management solution designed for ticket creation & monitoring.

SimpleFeedback

SimpleFeedback

von Magiwow

(0 Bewertungen)

Cloud customer engagement and feedback collection application for small businesses.

Cloud customer engagement and feedback collection application for small businesses.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

von Spiceworks

(315 Bewertungen)

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

UVdesk

UVdesk

von Webkul

(10 Bewertungen)

A cloud-based support solution that gives total control over things and makes it easier to manage customer queries.

A cloud-based support solution that gives total control over things and makes it easier to manage customer queries.

devContact

devContact

von devContact

(4 Bewertungen)

The Ultimate Customer Experience

The Ultimate Customer Experience

Focus Desk

Focus Desk

von Focus Telecom

(1 Bewertung)

Focus Desk is a state-of-the-art system for automatic logging of customer inquiries and their quick, easy handling for improved service

Focus Desk is a state-of-the-art system for automatic logging of customer inquiries and their quick, easy handling for improved service

Web Suite Pro

Web Suite Pro

von Web Suite Pro

(1 Bewertung)

Manage Contacts, Invoices, Help Desk, Inventory and more!

Manage Contacts, Invoices, Help Desk, Inventory and more!

NetSupport ServiceDesk

NetSupport ServiceDesk

von NetSupport

(0 Bewertungen)

Easy to use, fully web-based solution providing detailed recording and tracking of user help requests.

Easy to use, fully web-based solution providing detailed recording and tracking of user help requests.

ZazaChat

ZazaChat

von ZaZa Network

(0 Bewertungen)

Complete help desk solution which allows a company of any size to provide efficient support to its customers.

Complete help desk solution which allows a company of any size to provide efficient support to its customers.

Polar HelpDesk

Polar HelpDesk

von Polar

(1 Bewertung)

Web based help desk software designed for small businesses that wish to effectively organize technical support online.

Web based help desk software designed for small businesses that wish to effectively organize technical support online.

Octopus

Octopus

von Octopus-ITSM.com

(1 Bewertung)

Helpdesk/IT-Service-Management-Software Möglichst effizientes Dokumentieren und Aufklären täglicher Vorfälle und Anfragen.

Helpdesk/IT-Service-Management-Software Möglichst effizientes Dokumentieren und Aufklären täglicher Vorfälle und Anfragen.

HelpDeskAdvanced

HelpDeskAdvanced

von PAT

(1 Bewertung)

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.

Zeus

Zeus

von Obor Digital

(0 Bewertungen)

Web-based service desk and equipment management solution with enterprise asset management.

Web-based service desk and equipment management solution with enterprise asset management.

Help Sumo

Help Sumo

von Help Sumo

(11 Bewertungen)

A complete online help desk solution for providing professional support to your products or services

A complete online help desk solution for providing professional support to your products or services

Chataroo

Chataroo

von Chataroo

(2 Bewertungen)

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

Helpdesk Office

Helpdesk Office

von Beosoft

(1 Bewertung)

Cost-effective software for small businesses to make customer service easy, improve user experience, and increase productivity.

Cost-effective software for small businesses to make customer service easy, improve user experience, and increase productivity.

ExDesk

ExDesk

von ExDesk.com

(0 Bewertungen)

Help desk software solution for the IT support and service provider communities.

Help desk software solution for the IT support and service provider communities.

BugAware

BugAware

von Jackal Software

(0 Bewertungen)

Web based help desk and bug tracking software that is available as an ASP hosted solution or installed locally.

Web based help desk and bug tracking software that is available as an ASP hosted solution or installed locally.

Richmond ServiceDesk

Richmond ServiceDesk

von Richmond Systems

(0 Bewertungen)

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

CRMdesk

CRMdesk

von ForeSoft

(0 Bewertungen)

Web-based help desk, customer service and online support software.

Web-based help desk, customer service and online support software.

Groove

Groove

von Groove Networks

(40 Bewertungen)

Beautifully Simple Help Desk Software for Small Businesses.

Beautifully Simple Help Desk Software for Small Businesses.

Gemini

Gemini

von CounterSoft

(8 Bewertungen)

Vor Ort- und On Demand-Enterprise-Helpdesk-Ticketing- und Issue-Tracking-Software. AD-/ADFS-Integration und für Azure erstellt.

Vor Ort- und On Demand-Enterprise-Helpdesk-Ticketing- und Issue-Tracking-Software. AD-/ADFS-Integration und für Azure erstellt.

Think Help Desk

Think Help Desk

von Think Tank Software

(8 Bewertungen)

Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do!

Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do!

Clohc

Clohc

von Clohc

(1 Bewertung)

Web-based help desk solution offering live chat, reports, statistics, and more.

Web-based help desk solution offering live chat, reports, statistics, and more.

Help Desk for SharePoint

Help Desk for SharePoint

von Crow Canyon Systems

(0 Bewertungen)

Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft SharePoint and Office 365

Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft SharePoint and Office 365

NetResults Tracker

NetResults Tracker

von NetResults

(0 Bewertungen)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Rapid Incident Reporting

Rapid Incident Reporting

von Rapid Global

(0 Bewertungen)

Online incident reporting software with corrective actions and graphical reports for all incident types including quality, OHS & more

Online incident reporting software with corrective actions and graphical reports for all incident types including quality, OHS & more

ALVAO Service Desk

ALVAO Service Desk

von ALVAO

(0 Bewertungen)

ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

Evayadesk

Evayadesk

von Evayadesk

(0 Bewertungen)

Faasthelp-Artificial intelligence powered sales and customer support software

Faasthelp-Artificial intelligence powered sales and customer support software

versaSRS HelpDesk

versaSRS HelpDesk

von VersaDev

(3 Bewertungen)

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

LBi HR HelpDesk

LBi HR HelpDesk

von LBi Software

(3 Bewertungen)

The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly.

The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly.

MSM

MSM

von Marval Software

(3 Bewertungen)

Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

DevOps board

DevOps board

von DevpromSoftware

(2 Bewertungen)

All-in-one solution combining help desk, task manage, exception monitoring, and kanban board.

All-in-one solution combining help desk, task manage, exception monitoring, and kanban board.

VI Service Desk

VI Service Desk

von Velocity Integrations Software

(0 Bewertungen)

Fully integrated Knowledge Base with unlimited categories, Lotus Notes Client and fully Web enabled.

Fully integrated Knowledge Base with unlimited categories, Lotus Notes Client and fully Web enabled.

ACANOTION Help Desk

ACANOTION Help Desk

von Help Desk Software Australia

(0 Bewertungen)

Track your clients, products and services; fast, easy and simple to set up.

Track your clients, products and services; fast, easy and simple to set up.

Aegis Help Desk

Aegis Help Desk

von Abacus Systems

(0 Bewertungen)

A fully integrated Help Desk, Client and Asset Management system to power your call center.

A fully integrated Help Desk, Client and Asset Management system to power your call center.

Bomgar

Bomgar

von Bomgar

(435 Bewertungen)

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Vorex Business Management

Vorex Business Management

von Vorex

(16 Bewertungen)

Automates the entire lifecycle of client management, projects, resource & time utilization, budgeting and invoicing, and your workflow.

Automates the entire lifecycle of client management, projects, resource & time utilization, budgeting and invoicing, and your workflow.

Spoke

Spoke

von Spoke

(14 Bewertungen)

A.I. powered help desk software.

A.I. powered help desk software.

Novo Help Desk Software

Novo Help Desk Software

von Novo Solutions

(3 Bewertungen)

Provider of scalable, easy to use, web based help desk software, customer support software and knowledge management solutions.

Provider of scalable, easy to use, web based help desk software, customer support software and knowledge management solutions.

EvantoDesk

EvantoDesk

von Evanto

(3 Bewertungen)

Simple help desk software designed specifically for SMEs; in many ways as powerful as enterprise software but without the complexities.

Simple help desk software designed specifically for SMEs; in many ways as powerful as enterprise software but without the complexities.

Relay

Relay

von Boomtown Network

(2 Bewertungen)

An intelligent customer service platform for teams that support technology.

An intelligent customer service platform for teams that support technology.

ITsDone Help Desk

ITsDone Help Desk

von SimplifyIT

(1 Bewertung)

Web-based, available in a hosted or in-house environment. It's easy to manage and end users actually like using it.

Web-based, available in a hosted or in-house environment. It's easy to manage and end users actually like using it.

SpiceCSM

SpiceCSM

von SpiceCSM

(1 Bewertung)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Elementool Help Desk

Elementool Help Desk

von Elementool

(1 Bewertung)

A web-based, hosted solution that allows clients to track their emails online, provides customized reports on ticket resolution timing.

A web-based, hosted solution that allows clients to track their emails online, provides customized reports on ticket resolution timing.

Abhisi Help Desk

Abhisi Help Desk

von Techovarya Software

(1 Bewertung)

Beautifully Simple Customer Friendly Help Desk

Beautifully Simple Customer Friendly Help Desk

DiamanteDesk

DiamanteDesk

von Eltrino

(1 Bewertung)

Leicht zu bedienendes Open-Source-Ticket-System mit Helpdesk und Kundenservice-Lösung.

Leicht zu bedienendes Open-Source-Ticket-System mit Helpdesk und Kundenservice-Lösung.

Wisdom

Wisdom

von Wisdom

(1 Bewertung)

Website visitor Screensharing & Recording for customer support, sales, and product teams-with no user downloads required.

Website visitor Screensharing & Recording for customer support, sales, and product teams-with no user downloads required.

Ulysses Suite

Ulysses Suite

von QMS Software

(0 Bewertungen)

Customer service solution that enables sales force automation, service management, facilities management, and compliance management.

Customer service solution that enables sales force automation, service management, facilities management, and compliance management.

WebSupport PRO

WebSupport PRO

von Support Sentry

(0 Bewertungen)

Web based customer service software for small to medium sized businesses.

Web based customer service software for small to medium sized businesses.

AccessAble Help Desk Pro

AccessAble Help Desk Pro

von Dennis Baggott and Sons

(0 Bewertungen)

A simple windows desk application that contains high-level functionality. Customizable reports, support requests and user information.

A simple windows desk application that contains high-level functionality. Customizable reports, support requests and user information.

Im OnCall

Im OnCall

von 01 Communique

(0 Bewertungen)

Secure web-based remote control of a customer's PC, within seconds of the customer's call for help.

Secure web-based remote control of a customer's PC, within seconds of the customer's call for help.

Activate

Activate

von Activate

(0 Bewertungen)

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

Senedesk

Senedesk

von Senesoft

(0 Bewertungen)

Browser based IT help desk system with features including: Trouble Tickets, Asset Management, Parts Inventory, Vendor Management, RFQs

Browser based IT help desk system with features including: Trouble Tickets, Asset Management, Parts Inventory, Vendor Management, RFQs

Seraph

Seraph

von Software Assistance

(0 Bewertungen)

Open source web-based highly customisable customer support management system for IT support companies.

Open source web-based highly customisable customer support management system for IT support companies.

EZPro Service Management

EZPro Service Management

von EZPro

(0 Bewertungen)

EZPro is a cloud-based service management software for all business areas. EZPro offers flexible pricing plans and free plan forever.

EZPro is a cloud-based service management software for all business areas. EZPro offers flexible pricing plans and free plan forever.

SupportYard

SupportYard

von SupportYard

(0 Bewertungen)

Web based, simple and efficient email support solution suitable for support and sales teams

Web based, simple and efficient email support solution suitable for support and sales teams

Chime for Lync

Chime for Lync

von Instant Technologies

(0 Bewertungen)

ITSM service desk application using Microsoft Lync for click-to-chat functionality.

ITSM service desk application using Microsoft Lync for click-to-chat functionality.

Remote Support Software

Remote Support Software

von PROXY Networks

(0 Bewertungen)

It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

Snappy

Snappy

von Snappy

(0 Bewertungen)

Cloud based solution for customer support. Features include email ticketing, FAQs, & reporting.

Cloud based solution for customer support. Features include email ticketing, FAQs, & reporting.

Ticketing Application for Office 365

Ticketing Application for Office 365

von HyperTeam

(0 Bewertungen)

HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!

HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!

MetaCaseDesk

MetaCaseDesk

von MetaOption

(0 Bewertungen)

Authentication modes for customer users are Active Directory, Cross Domain Authentication, Custom Login/Password & Web Services.

Authentication modes for customer users are Active Directory, Cross Domain Authentication, Custom Login/Password & Web Services.

Requuest

Requuest

von Requuest

(0 Bewertungen)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Whatdesk

Whatdesk

von Ekaltel

(0 Bewertungen)

Whatdesk ist ein Konversations Commerce-Plattform, die Unternehmen hilft, ihre Kunden über Chat, SMS, Telegramm und Messenger zu erreichen

Whatdesk ist ein Konversations Commerce-Plattform, die Unternehmen hilft, ihre Kunden über Chat, SMS, Telegramm und Messenger zu erreichen

365Ticketing

365Ticketing

von Soft Pepper

(0 Bewertungen)

Versatile SaaS system that can be used as a help desk, issue tracking, or incident management solution.

Versatile SaaS system that can be used as a help desk, issue tracking, or incident management solution.

Drag

Drag

von DragApp

(112 Bewertungen)

The simplest way to share emails with your team. Share company emails like [email protected] and your own email like [email protected], in Gmail.

The simplest way to share emails with your team. Share company emails like [email protected] and your own email like [email protected], in Gmail.

ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(107 Bewertungen)

Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.

Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.

Service Desk

Service Desk

von InvGate UK

(64 Bewertungen)

Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

Service Desk

Service Desk

von InvGate SRL

(64 Bewertungen)

Software intuitivo 100% web para su Service Desk. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes.

Software intuitivo 100% web para su Service Desk. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes.

Track-It!

Track-It!

von BMC Software

(57 Bewertungen)

Track-It! enthält alles, was du zur Verwaltung deines IT-Helpdesks und für das Asset Management benötigst. Voll funktionsfähig, einfach zu bedienen und kostengünstig.

Track-It! enthält alles, was du zur Verwaltung deines IT-Helpdesks und für das Asset Management benötigst. Voll funktionsfähig, einfach zu bedienen und kostengünstig.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Genesys PureCloud

Genesys PureCloud

von Genesys

(43 Bewertungen)

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Tele-Support HelpDesk

Tele-Support HelpDesk

von Resource Dynamics

(25 Bewertungen)

Tele-Support-HelpDesk-Software für den Kundendienst, Call-Tracking, Helpdesk, technischen Support. in CRM gebaut oder mit Act! CRM integrieren

Tele-Support-HelpDesk-Software für den Kundendienst, Call-Tracking, Helpdesk, technischen Support. in CRM gebaut oder mit Act! CRM integrieren

KACE

KACE

von Quest Software

(23 Bewertungen)

Quest UEM: KACE Systems Management Appliance (SMA), KACE Systems Deployment Appliance (SDA) & KACE Mobile Device Management (MDM)

Quest UEM: KACE Systems Management Appliance (SMA), KACE Systems Deployment Appliance (SDA) & KACE Mobile Device Management (MDM)

C-Desk

C-Desk

von C-Desk

(22 Bewertungen)

Helpdesk-Lösung mit Service-Request-Management, Wissensbasis, Task-Management, Umfragen.

Helpdesk-Lösung mit Service-Request-Management, Wissensbasis, Task-Management, Umfragen.

Avaya Aura Platform

Avaya Aura Platform

von Avaya

(21 Bewertungen)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

von Wix

(14 Bewertungen)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers

Wix Answers

von Wix Answers

(14 Bewertungen)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

4me

4me

von 4me

(13 Bewertungen)

IT-Service-Management-Anwendung, speziell für multinationale Unternehmen und Dienstleister.

IT-Service-Management-Anwendung, speziell für multinationale Unternehmen und Dienstleister.

Monet WFO

Monet WFO

von Monet Software

(11 Bewertungen)

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

Re:Desk

Re:Desk

von Re:Desk

(6 Bewertungen)

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

AIhelp

AIhelp

von ShareFun Network

(4 Bewertungen)

AIhelp Customer Support designed to enable you meet your customer requirements and satisfaction where all functions are customizable.

AIhelp Customer Support designed to enable you meet your customer requirements and satisfaction where all functions are customizable.

Basic Online Service Desk / Help Desk

Basic Online Service Desk / Help Desk

von Basic Business Systems

(3 Bewertungen)

Management of customer service desks, issue response and resolution, after sales, customer complaints, returns and product support.

Management of customer service desks, issue response and resolution, after sales, customer complaints, returns and product support.

Support Desk

Support Desk

von wordDev

(2 Bewertungen)

Live Chat, Support Tickets, multiple Department, multiple User, multiple language, Customer management, FAQ, online payment, and more..

Live Chat, Support Tickets, multiple Department, multiple User, multiple language, Customer management, FAQ, online payment, and more..

Tryviumdesk - Skype4B Adapter

Tryviumdesk - Skype4B Adapter

von Sensiple

(1 Bewertung)

Tryvium Desk software focuses on agent customer interaction by integrating the S4B communicative application with various ITSM tools

Tryvium Desk software focuses on agent customer interaction by integrating the S4B communicative application with various ITSM tools

Zent.io

Zent.io

von Zent.io

(1 Bewertung)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Web+Center

Web+Center

von Internet Software Sciences

(1 Bewertung)

It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud.

It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud.

QuickFMS

QuickFMS

von QuickFMS

(1 Bewertung)

Our software allows facility managers to effectively organize, structure and run all elements of your business for maximum performance.

Our software allows facility managers to effectively organize, structure and run all elements of your business for maximum performance.

CallTaker

CallTaker

von Synagen Systems

(1 Bewertung)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

ngDesk

ngDesk

von ngDesk

(1 Bewertung)

ngDesk is the next generation of free and complete help desk software.

ngDesk is the next generation of free and complete help desk software.

Richpanel

Richpanel

von Richpanel

(1 Bewertung)

All-in-one help desk software with real time Ecommerce integration. View and manage customer visits, orders and tickets.

All-in-one help desk software with real time Ecommerce integration. View and manage customer visits, orders and tickets.

Kiodesk

Kiodesk

von Roboeyelabs

(1 Bewertung)

Kiodesk's powerful and flexible customer service platform scales to meet any business need from start-ups to large businesses.

Kiodesk's powerful and flexible customer service platform scales to meet any business need from start-ups to large businesses.

Artologik HelpDesk

Artologik HelpDesk

von Artisan Global Media

(0 Bewertungen)

HelpDesk Ticket Software for external/internal Support, Delegation, FAQ & Flexible & Easy request Registration, Efficient reports

HelpDesk Ticket Software for external/internal Support, Delegation, FAQ & Flexible & Easy request Registration, Efficient reports

GS/HelpDesk

GS/HelpDesk

von GroupSoft Systems

(0 Bewertungen)

Internal ITSM solution that offers problem management, reporting, charts, asset and knowledge management for IBM Lotus Notes/Domino..

Internal ITSM solution that offers problem management, reporting, charts, asset and knowledge management for IBM Lotus Notes/Domino..

SimplyDesk

SimplyDesk

von PCI

(0 Bewertungen)

Simplydesk allows you to quickly implement a helpdesk adapted to your environment

Simplydesk allows you to quickly implement a helpdesk adapted to your environment

RSTickets!Pro

RSTickets!Pro

von RSJoomla!

(0 Bewertungen)

Help Desk ticketing system with integrated knowledge base and department specifications.

Help Desk ticketing system with integrated knowledge base and department specifications.

E-Helpdesk Support

E-Helpdesk Support

von RK Software

(0 Bewertungen)

Helpdesk management system that provides ticket status tracking and performance reporting functionality.

Helpdesk management system that provides ticket status tracking and performance reporting functionality.

Hornbill Service Manager

Hornbill Service Manager

von Hornbill Corporate

(0 Bewertungen)

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

Valuemation (ITSDM)

Valuemation (ITSDM)

von USU

(0 Bewertungen)

A modular, well-integrated suite for efficient support of your operational IT service management.

A modular, well-integrated suite for efficient support of your operational IT service management.

ReadyDesk

ReadyDesk

von ReadyDesk

(0 Bewertungen)

Web-based help desk software with live chat and remote desktop support.

Web-based help desk software with live chat and remote desktop support.

Rolodesk

Rolodesk

von Netmine Mobile Innovations

(0 Bewertungen)

Rolodesk is an Android app for Freshdesk. With Rolodesk's simple dialer & SMS UI, you can easily update & access tickets on the go.

Rolodesk is an Android app for Freshdesk. With Rolodesk's simple dialer & SMS UI, you can easily update & access tickets on the go.

appVuze

appVuze

von appVuze

(0 Bewertungen)

Help desk software that helps mobile app users stay productive, designed to minimize frustration for agents and users alike.

Help desk software that helps mobile app users stay productive, designed to minimize frustration for agents and users alike.

Crrux

Crrux

von i-nable Solutions

(0 Bewertungen)

Crrux provides a simple and universal way for users to securely share different items with specific people and teams.

Crrux provides a simple and universal way for users to securely share different items with specific people and teams.

Eve

Eve

von BlackBeltHelp

(0 Bewertungen)

AI-enabled chat bot for higher education sector that automates IT-related support tasks such as password resets.

AI-enabled chat bot for higher education sector that automates IT-related support tasks such as password resets.

Softeligent

Softeligent

von Softeligent

(0 Bewertungen)

A cloud based solution designed to help the enterprise improve business processes and manage IT assets.

A cloud based solution designed to help the enterprise improve business processes and manage IT assets.

uCare Help Desk

uCare Help Desk

von uCare

(0 Bewertungen)

Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.

Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.

CloudTASK

CloudTASK

von CloudTASK

(0 Bewertungen)

Help desk software with scheduled tasks, checkpoints, support desk, time keeping, customer policies, and a password vault.

Help desk software with scheduled tasks, checkpoints, support desk, time keeping, customer policies, and a password vault.

office24by

office24by

von Office24by7

(0 Bewertungen)

Office24by7 is a leading brand in the Cloud Telephony services industry. Our services include IVR System, Missed Call, Toll Free.

Office24by7 is a leading brand in the Cloud Telephony services industry. Our services include IVR System, Missed Call, Toll Free.

ThinkOwl

ThinkOwl

von ThinkOwl

(0 Bewertungen)

Multi-channel customer service software fully powered by artificial intelligence.

Multi-channel customer service software fully powered by artificial intelligence.

DataKnowl

DataKnowl

von Complexity Intelligence

(0 Bewertungen)

Cloud-based omnichannel platform designed for optimization and automation of customer service and engagement.

Cloud-based omnichannel platform designed for optimization and automation of customer service and engagement.

Simple IT Helpdesk

Simple IT Helpdesk

von Iconet

(0 Bewertungen)

Web application on premise with ticketing and inventorying systems for IT businesses.

Web application on premise with ticketing and inventorying systems for IT businesses.

HelpDesk and Knowledge Management

HelpDesk and Knowledge Management

von FirstOne Systems

(0 Bewertungen)

Complete help desk and knowledge management solution for businesses of all sizes, with built in reporting capabilities.

Complete help desk and knowledge management solution for businesses of all sizes, with built in reporting capabilities.

Ameyo FusionCX

Ameyo FusionCX

von Ameyo

(0 Bewertungen)

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

IOdesk

IOdesk

von Xenolith

(0 Bewertungen)

Online help desk software powered by AI, that supercharges your customer support and customer relations.

Online help desk software powered by AI, that supercharges your customer support and customer relations.

TicketLab

TicketLab

von BigBangThemes

(0 Bewertungen)

Manage and prioritize customer support tickets and requests easily and build a self-help forum to help customers with issues.

Manage and prioritize customer support tickets and requests easily and build a self-help forum to help customers with issues.

Thulium

Thulium

von Thulium

(0 Bewertungen)

Help desk solution with a built in voice menu, call queuing, customer identification, and call quality management.

Help desk solution with a built in voice menu, call queuing, customer identification, and call quality management.

Eagle Messaging

Eagle Messaging

von Eagle Messaging

(0 Bewertungen)

Best solution for Text, SMS, Custom Greeting of max. 60-minute, Reactive Chat, SMS Via Email, SMS Marketing, alert SMS, Voice Messaging

Best solution for Text, SMS, Custom Greeting of max. 60-minute, Reactive Chat, SMS Via Email, SMS Marketing, alert SMS, Voice Messaging

Milldesk

Milldesk

von Milldesk

(0 Bewertungen)

A software to manage and control help desk, a SaaS app, works with ticketing system, SLA, reports, knowlodge base and many features.

A software to manage and control help desk, a SaaS app, works with ticketing system, SLA, reports, knowlodge base and many features.

Trengo

Trengo

von Trengo

(0 Bewertungen)

Provides an team-inbox for companies to communicate with their clients via all kind of communications in one central place.

Provides an team-inbox for companies to communicate with their clients via all kind of communications in one central place.

Livecom 6G

Livecom 6G

von Livecom

(0 Bewertungen)

Web-based multichannel customer interaction management software to boost conversion rates and customer satisfaction.

Web-based multichannel customer interaction management software to boost conversion rates and customer satisfaction.

CloudSPRT

CloudSPRT

von CloudSPRT

(0 Bewertungen)

Help desk solution that allows you to directly interact with your customers rather than automating the process.

Help desk solution that allows you to directly interact with your customers rather than automating the process.

DeepDesk

DeepDesk

von INTODEEP

(0 Bewertungen)

DeepDesk is a modern, affordable, and complete solution to manage support requests, daily activities and organisational processes.

DeepDesk is a modern, affordable, and complete solution to manage support requests, daily activities and organisational processes.

ProProfs Help Desk

ProProfs Help Desk

von ProProfs

(0 Bewertungen)

ProProfs Help Desk is a feature-rich issue tracking software that enables online businesses to track customer issues, requests, bugs.

ProProfs Help Desk is a feature-rich issue tracking software that enables online businesses to track customer issues, requests, bugs.

Cention Contact Center

Cention Contact Center

von Cention Group

(0 Bewertungen)

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Connex One

Connex One

von Connex One

(0 Bewertungen)

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

helppeople Cloud

helppeople Cloud

von helppeople

(0 Bewertungen)

Help desk software designed to optimize the technical support and management of the IT area.

Help desk software designed to optimize the technical support and management of the IT area.

Emma, Vera, James, Megan

Emma, Vera, James, Megan

von Actionable Science

(0 Bewertungen)

Virtual agents that use advanced NLP and machine intelligence to enable customers to have natural dialogue over messaging.

Virtual agents that use advanced NLP and machine intelligence to enable customers to have natural dialogue over messaging.

UserHorn

UserHorn

von UserHorn

(0 Bewertungen)

UserHorn - Online Helpdesk Ticketing System

UserHorn - Online Helpdesk Ticketing System

eDesk

eDesk

von Xsellco

(0 Bewertungen)

Built for eCommerce from the ground up, eDesk by xSellco gives online sellers the ability to streamline queries

Built for eCommerce from the ground up, eDesk by xSellco gives online sellers the ability to streamline queries

Helpninja

Helpninja

von Helpninja

(0 Bewertungen)

Simple and affordable help desk system. One price no matter how many people use the system.

Simple and affordable help desk system. One price no matter how many people use the system.

SteadyPoint Office 365 Help desk

SteadyPoint Office 365 Help desk

von SteadyPoint

(0 Bewertungen)

Office 365 SharePoint add-in to support customer/employees trouble tickets and fulfill their service requests.

Office 365 SharePoint add-in to support customer/employees trouble tickets and fulfill their service requests.