Customer Success Software

Mit Customer Success Software können Unternehmen sicherstellen, dass ihre Kunden die von diesen Unternehmen angestrebten Ergebnisse (wie Kundenbindung und -zufriedenheit) erreichen.

Warum Capterra kostenlos ist
Gainsight

Gainsight

von Gainsight

(18 Bewertungen)
Die leistungsstarke Plattform wurde speziell dafür entwickelt, diverse Kundendaten aus mehreren Quellen in Erkenntnisse und Maßnahmen umzuwandeln, die messbare Geschäftsergebnisse für deine Kunden generieren. Mit den Anwendungen von Gainsight kannst du die Kundenergebnisse in all deinen Kundensegmenten programmgesteuert vorantreiben. Die angebotenen Anwendungen umfassen Erkenntnisse, Feedback, Zusammenarbeit, Engagement und Ergebnisse. Erfahre mehr über Gainsight Mit Gainsight werden Datenpunkte zu einer umsetzbaren Strategie für den Kundenerfolg gewandelt, die es dir ermöglicht, die Kundenbindung zu erhöhen, den Umsatz zu steigern und Abläufe zu skalieren. Erfahre mehr über Gainsight
Kilterly

Kilterly

von Kilterly

(0 Bewertungen)
Our platform was created to supercharge and simplify your customer success efforts of building and maintaining healthy relationships across all clients. Kilterly gives you the data insights and automated communication tools you need to fight churn and encourage growth among already existing clients. Erfahre mehr über Kilterly Kilterly simplifies customer success efforts through centralized data insight and automated communication tools. Erfahre mehr über Kilterly
Userpilot

Userpilot

von Userpilot

(24 Bewertungen)
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Erfahre mehr über Userpilot Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free. Erfahre mehr über Userpilot
Skilljar

Skilljar

von Skilljar

(13 Bewertungen)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Erfahre mehr über Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Erfahre mehr über Skilljar
AppsForOps Timeline

AppsForOps Timeline

von AppsForOps

(16 Bewertungen)
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. Erfahre mehr über AppsForOps Timeline AppsForOps Timeline is a game changing Customer Success software platform. Erfahre mehr über AppsForOps Timeline
Copper

Copper

von Copper (formerly ProsperWorks)

(322 Bewertungen)
ProsperWorks ist das führende CRM für Kundenerfolg für G-Suite-Benutzer. ProsperWorks CRM lässt sich nahtlos in die G Suite integrieren, macht die manuelle Dateneingabe überflüssig und ist äußerst benutzerfreundlich. Wenn du Gmail verwenden kannst, weißt du, wie man ProsperWorks verwendet. Schließe dich den über 10.000 Kunden an, die mit ProsperWorks arbeiten, und verkaufe mit dem CRM, das Teams lieben, heute noch mehr. Erfahre mehr über Copper Konzentriere dich mit ProsperWorks und Google auf Beziehungen und nicht auf Datensätze. Das einzige CRM, das von Google entwickelt, verwendet und empfohlen wird. Erfahre mehr über Copper
Liveoak

Liveoak

von Liveoak Technologies

(12 Bewertungen)
Use Liveoaks secure conferencing and collaboration platform to engage customers, provide live assistance and complete more digital transactions. Liveoak makes it easier for your remote customers to do business with your organization. Liveoak provides tools for remote customer engagement, onboarding and transactions for the financial services, banking, credit union and insurance industries.The Liveoak conferencing platform recreates the power of a face-to-face interaction for remote customers. Erfahre mehr über Liveoak Keeping the human element in the digital customer experience. Live conferencing + Real-time collaboration + Identity IDV + eSignature Erfahre mehr über Liveoak
Five9

Five9

von Five9

(296 Bewertungen)
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Erfahre mehr über Five9 Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Erfahre mehr über Five9
Front App

Front App

von Front

(85 Bewertungen)
Front ist die Customer-Success-Software für zufriedene Kunden und zufriedene Teams. Mit Front kannst du alle deine Kundenkommunikation an einem Ort verwalten – E-Mail, Gruppen-E-Mails wie [email protected], SMS, Live-Chat und mehr. Greife direkt in deinem Posteingang auf Salesforce- oder CRM-Daten zu, damit du aus dem Kontext heraus antworten kannst und deine Anwendungen sofort auf dem neuesten Stand sind. Personalisiere deine Antworten mit E-Mail-Vorlagen und Serienbriefen. Erfahre mehr über Front App Front ist die Customer-Success-Software, die E-Mails, Gruppen-E-Mails wie [email protected], SMS-Texte, Live-Chats und mehr in einem Posteingang zusammenführt. Erfahre mehr über Front App
Thought Industries

Thought Industries

von Thought Industries

(21 Bewertungen)
Die preisgekrönte Kunden-Lernplattform von Thought Industries hilft Software-Unternehmen bei der Schulung und Zertifizierung von Kunden über Produkte und Dienstleistungen durch Online-Lernen. Die Plattform ermöglicht es Unternehmen, angepasste, White-Label-Lernumgebungen zu erstellen, leistungsstarke Lernerfahrungen zu schaffen und Schulungsmaterialien mit integrierten Handels- und Lizenzierungsfunktionen zu monetarisieren. Es ist eine vollständige End-to-End-Suite, die es Unternehmen ermöglicht, Kunden über den gesamten Lebenszyklus hinweg zu bedienen. Erfahre mehr über Thought Industries Die Kunden-Lernplattform von Thought Industries hilft Software-Unternehmen bei der Schulung und Zertifizierung von Kunden durch Online-Lernen. Erfahre mehr über Thought Industries
Userlane

Userlane

von Userlane

(5 Bewertungen)
Userlane hilft dir, deine UX und CX mit interaktiver und personalisierter Anleitung und Einbindungsanalyse zu verbessern. Erstelle personalisierte Benutzerreisen, bei denen Benutzer deine Software lieben und gleichzeitig Reibung, Frustration und Abwanderung reduziert werden. Entfessle das volle Potenzial deines Produkts, steigere die Einbindung und die Nutzung von Funktionen. Erfahre mehr über Userlane Automatisierung und Optimierung des Benutzer-Onboarding für ein großartiges Kundenerlebnis, das zu höheren Konversionsraten, Interaktion und Kundenbindung führt, und das alles ohne Coding. Erfahre mehr über Userlane
NiceJob

NiceJob

von NiceJob

(41 Bewertungen)
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- Erfahre mehr über NiceJob ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free! Erfahre mehr über NiceJob
Picnic

Picnic

von Pug Pharm Productions

(5 Bewertungen)
Pug Pharms preisgekrönte Picnic Engine wurde in den letzten 7 Jahren verfeinert und unterstützt Dutzende von Großprojekten und kreiert Millionen monatliche Nutzer-Interaktionen und Engagements. Unterhalb der vollständigen Suite von Gamification und Aktivitätsmodulen ist Picnic eine voll konfigurierbarer Maschine, die Support-Points, Abzeichen, Leaderboards, Nivellierung, Item-Gameplay, virtuelle Wirtschaft, Sammlungs-Herausforderungen unterstützt, sowie Elemente, die die soziale Erfahrung wie Social Login, Teilen und Meilensteine verbessern. Erfahre mehr über Picnic Die einzige Gamification-Plattform, die Du benötigst, um Loyalität, Umsatz und Wachstum zu fördern, und zwar durch Spaß und spielerisches Engagement für die Community. Erfahre mehr über Picnic
Agile CRM

Agile CRM

von Agile CRM

(281 Bewertungen)
Agile CRM Customer Success Software – biete hervorragenden Kundenservice und erhalte zufriedene Kunden auf lange Sicht. Mit Agile CRM können Unternehmen eine personalisierte Kundenbetreuung anbieten. Mit einer Vielzahl von leistungsstarken Helpdesk-Automatisierungsfunktionen, die dir zu Verfügung stehen, wirst du deine Kunden besser verstehen, sodass du dort sein kannst, um zu helfen, wenn sie dich am meisten benötigen. Erfahre mehr über Agile CRM Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten. Erfahre mehr über Agile CRM
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk entwickelt Kundenerfolgs-Software für bessere Kundenbeziehungen. Die Produkte ermöglichen es Unternehmen, zuverlässiger, flexibler und skalierbar zu sein. Sie helfen, die Kommunikation zu verbessern und machen aus großen Datenmengen einen Sinn. Vor allem arbeiten sie Hand in Hand, um Interaktionen in dauerhafte Beziehungen zu verwandeln. Mehr als 200.000 Unternehmen wie Uber, Groupon, Box, Airbnb und Disney nutzen Zendesk, um ihre Supportkosten zu senken, die Produktivität zu steigern und die Kundenzufriedenheit zu erhöhen. Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

von Zendesk

(1.642 Bewertungen)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Gainsight

Gainsight

von Gainsight

(18 Bewertungen)
Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.
Totango

Totango

von Totango

(7 Bewertungen)
Totango ist eine Kundenerfolgsplattform, die wiederkehrenden Umsatzunternehmen dabei hilft, die Komplexität des Kundenerfolgs zu vereinfachen, indem sie die Datenpunkte der Kundendaten verbindet, Veränderungen im Kundenverhalten aktiv überwacht und proaktive Engagements fördert. Führende Unternehmen nutzen Totango, um Abwanderungen zu reduzieren, vorhersehbare Umsätze zu steigern und den Kundennutzen im Laufe der Zeit zu maximieren. Totango ist eine Kundenerfolgsplattform, die das Handeln und den Fokus auf Teams und vorhersagbare Ergebnisse für das Management fördert.
CXM

CXM

von Creedenz Solutions

(5 Bewertungen)
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
MindTouch

MindTouch

von MindTouch

(1 Bewertung)
MindTouch verwandelt das Produkt und den Inhalt, den dein Unternehmen bereits produziert, in einen Kundenkontaktkanal. Bereichere die Kundenakte mit wertvollen Verhaltensdaten, die auf den Interaktionen des Benutzers mit deinen Produktinhalten basieren. Erstelle eine für Mobilgeräte optimierte Website, die für alle Unternehmensinhalte optimiert ist. MindTouch kann den organischen Web-Traffic verdoppeln, die Nutzerzeit auf deiner Website verdreifachen und die Absprungrate um 50 % reduzieren. Verwandle deine Käufer und Kunden in ausgezeichnete Produktexperten. Verwandele dein Produkt und unterstütze Inhalte in einem Kundenbindungsprogramm, das den Web-Traffic steigert, den Umsatz steigert und die Unterstützung verbessert.
ClientSuccess

ClientSuccess

von ClientSuccess

(4 Bewertungen)
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
Cloud Call Center

Cloud Call Center

von 3CLogic

(47 Bewertungen)
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Natero

Natero

von Natero

(2 Bewertungen)
Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. Data-Driven Customer Success Management platform for B2B SaaS.
CustomerGauge

CustomerGauge

von CustomerGauge

(1 Bewertung)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
UserIQ

UserIQ

von UserIQ

(2 Bewertungen)
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three. UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.
Bolstra

Bolstra

von Bolstra

(1 Bewertung)
An agile customer success management platform built to help companies plan, manage and engage with their customers. An agile customer success management platform built to help companies plan, manage and engage with their customers.
ChurnZero

ChurnZero

von ChurnZero

(50 Bewertungen)
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
VeriShow

VeriShow

von HBR Labs

(5 Bewertungen)
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Planhat

Planhat

von Planhat

(8 Bewertungen)
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer Success can be chaotic. Simplify your work, save time and build value with Europe's leading Customer Success platform.
Taskfeed

Taskfeed

von Tapply

(19 Bewertungen)
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Customer Onboarding Project Management for Salesforce
Pega Customer Service

Pega Customer Service

von Pegasystems

(0 Bewertungen)
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.
Value Management Office

Value Management Office

von Ecosystems

(0 Bewertungen)
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(72 Bewertungen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Exceed

Exceed

von Intellum

(15 Bewertungen)
Intellum Exceed LMS ist das erste Open-Asset Learning-Managementsystem auf dem Markt. Mit dem Exceed LMS können Lernprofis eine Vielzahl von Dateitypen wie Dokumente, Tabellenkalkulationen, Präsentationen und PDF-Dateien, traditionelle E-Learning-Inhalte wie SCORM- oder AICC-konforme Kursmaterialien und nichttraditionelle Ressourcen wie Links zu YouTube-Videos, TEDTalks oder Blog-Posts kombinieren. Das Ergebnis ist eine modernere Lernerfahrung für Unternehmen. Intellum Exceed LMS ist das erste Open-Asset Learning-Managementsystem auf dem Markt.
Amity

Amity

von Amity

(4 Bewertungen)
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.
Akita

Akita

von Akita

(1 Bewertung)
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.
Magentrix Customer Success

Magentrix Customer Success

von Magentrix

(23 Bewertungen)
Magentrix Customer Success (CS) redefines collaboration by connecting communication, engagement, learning and analytics in one secure place. Magentrix CS brings powerful tools for real-time communication to every aspect of Customer Success. Increase customer lifetime value by elevating customer satisfaction by giving customers the autonomy to help themselves, get support, access resources, and create a community where they can help each other. Boost productivity, reduce churn and grow revenues. Magentrix Customer Success increases engagement, productivity and revenues. Deliver superior customer service while reducing costs.
UXPressia

UXPressia

von UXPressia

(23 Bewertungen)
UXPressia ist ein Online-Tool für Customer-Journey-Mapping sowie für das Erstellen von Personas und Impact-Maps. Es ist ein optimales Gleichgewicht zwischen kennzeichnung- und tabellenbasierten Lösungen mit einer intuitiven Drag-and-Drop-Oberfläche und zahlreichen anpassbaren Funktionen. Mit UXPressia gestaltest und lieferst du deinen Kunden außergewöhnliche Erlebnisse. Visualisiere die Erfahrungen deiner Kunden, erstelle Personas, analysiere Touchpoints in Multichannel-Interaktionen und lade Mitarbeiter dazu ein, die Erfahrungen gemeinsam abzubilden und online zu teilen. Eine Online-Plattform für den Aufbau einer herausragenden Benutzererfahrung durch Customer-Journey-Mapping, Personas und Impact-Mapping-Techniken.
Starred

Starred

von Starred

(15 Bewertungen)
Starred ist die Feedback-Software-Lösung, die Kunden und Befragte lieben. Durch umsetzbare Erkenntnisse helfen wir Marken ihre Kundenbindung zu erhöhen durch Verringerung der Abwanderung und dem wirksamen Nutzen von Veranstaltern. Wir arbeiten bereits für Branchenführer wie eBay, Deliveroo, Catawiki, Spotify und G-Star und die Zahl wächst immer schneller. Wir sind datengesteuert, automatisiert und können mit jedem CRM-System integriert werden. Noch wichtiger, ist unser Team ist immer da, um zu helfen. Starred hat Dein (Feed)back. Starred ist ein umsetzbares und kundenfreundliches Feedback-Tool, das Kundenzufriedenheit mit 360 Grad und kontinuierlichem Feedback verbessert.
STAMP

STAMP

von Stonegate Advisors

(3 Bewertungen)
Customer success platform that helps you systematically obtain the voice of the customer. Customer success platform that helps you systematically obtain the voice of the customer.
Forest Admin

Forest Admin

von Forest

(1 Bewertung)
// Save time for developers - No more design, development, and maintenance. Forest lets you focus on your customer-facing product. // Give autonomy to the business team - No more back-and-forth with the developer team. A back office tailored to your operational needs with a 100% customizable UI. // Scale your operations - No more compromises on your back office's efficiency. We've designed Forest with scalability in mind to help you achieve operational excellence. The universal back office that helps companies execute fast and at scale, with no time wasted on internal tools developed in-house.
UserGuiding

UserGuiding

von Ynot Partners

(1 Bewertung)
We help companies to improve product adoption by designing interactive guides and help pages without coding. By using our UI, non-technical product staff can create interactive tutorials, in-app messages, and reusable guides in minutes. It's much easier and faster way to design user onboarding than insourcing for a couple of reasons: 1) No developer working hour required 2) UserGuiding Assistant providing 24/7 customer support 3) Built-in detailed analytics service Helps companies improve product adoption by designing interactive guides and help pages without coding.
Prescience for Self-Service

Prescience for Self-Service

von Transversal

(0 Bewertungen)
Self-Service-Software für Kunden, mit der du Online-Inhalte und Korrespondenz in einem einzigen Prozess verwalten kannst. Self-Service-Software für Kunden, mit der du Online-Inhalte und Korrespondenz in einem einzigen Prozess verwalten kannst.
Strikedeck

Strikedeck

von Strikedeck

(0 Bewertungen)
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.
Appuri

Appuri

von Appuri

(0 Bewertungen)
Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning. Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.
Boostopia

Boostopia

von Boostopia

(0 Bewertungen)
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.
eatNgage

eatNgage

von eatNgage

(0 Bewertungen)
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.
visitorM

visitorM

von visitorM

(0 Bewertungen)
Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences. Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.
CustomerSuccessBox

CustomerSuccessBox

von CustomerSuccessBox

(0 Bewertungen)
An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.
Lymbyc

Lymbyc

von Lymbyc

(0 Bewertungen)
Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time
ReplayMonster

ReplayMonster

von Bouncezap

(0 Bewertungen)
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.
SnapCall

SnapCall

von seampl

(0 Bewertungen)
Forget phone numbers ! Replace them with the SnapCall digital button. Add contextual datas to these calls. Give the opportunity to your sales team to bring better answers to your customers. Better than phone number, SnapCall button give you the opportunity to control your call flow, and get only qualified calls. SnapCall Increase your conversion rates, preserve confidentiality and loyalty of your customers. Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.
SUPERLINK

SUPERLINK

von Croosing

(0 Bewertungen)
Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.
Vitally

Vitally

von Vitally

(0 Bewertungen)
From subscription analytics to customer success, Vitally provides B2B SaaS companies with a platform to convert trials, measure & grow MRR, reduce churn, and build more successful customers. With Vitally, you no longer need multiple tools just to track your subscription KPIs, trials, and address Customer Success. By unifying your product usage and subscription data, combined with powerful metrics & alerts, we help you tackle churn and build a growing, successful B2B SaaS company. Analytics-focused platform for B2B SaaS companies to measure & optimize trial conversions, subscriptions, and customer success.
Churnly

Churnly

von Churnly Technologies

(0 Bewertungen)
Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.