--- description: Detaillierte Informationen über SuperOps zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Managed Services Provider Software (MSP) ](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.at/software/1017782/superopsai Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/1017782/superopsai?page=2) > PSA-RMM-Plattform (Professional Services Automation – Remote Monitoring and Management) für moderne MSPs. > > Bewertung: **4.6/5** von 65 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 65 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SuperOps ## Gewerblicher Kontext - **Startpreis**: $ 79,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belarus, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien und 174 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Automatische Patch-Implementierung - Berichterstattung und Statistik - CRM-Systeme - Dashboard Software - Dokumentation - Fehlerbehebung - IT-Asset-Management - IT-Reporting - Korrektur-Management - Leistungskennzahlen - Netzwerküberwachung - Problemmanagement - Projektmanagement - Prozess-/Workflow-Automatisierung - Real-Time Monitoring - Remote-Monitoring und -Management - Remote-Zugriff/-Kontrolle - Richtlinien Managemen- - Self-Service Portal - Server-Überwachung - Service Level Agreement (SLA) Management - Supportticket-Management - Terminplanung - Verfolgen von Vermögensanlagen - Vertrags-/Lizenz-Management - Vorlagen - Workflow-Management - Zeit & Kosten Verfolgung ## Integrationen (4 insgesamt) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Managed Services Provider Software (MSP) ](https://www.capterra.at/directory/30921/msp/software) ## Ähnliche Kategorien - [Managed Services Provider Software (MSP) ](https://www.capterra.at/directory/30921/msp/software) - [Fernüberwachungs- und Verwaltungssoftware](https://www.capterra.at/directory/31715/remote-monitoring-and-management-software/software) - [IT-Management-Software](https://www.capterra.at/directory/10001/it-management/software) - [PSA-Software (Professional Services Automation)](https://www.capterra.at/directory/16/professional-services-automation/software) - [Patch-Management-Software](https://www.capterra.at/directory/10017/patch-management/software) ## Alternativen 1. [Atera](https://www.capterra.at/software/144309/atera) — 4.5/5 (446 reviews) 2. [NinjaOne](https://www.capterra.at/software/165889/ninjaone) — 4.7/5 (282 reviews) 3. [N-central](https://www.capterra.at/software/13803/n-central) — 4.1/5 (195 reviews) 4. [N-sight RMM](https://www.capterra.at/software/163344/n-sight) — 4.3/5 (194 reviews) 5. [Cove Data Protection](https://www.capterra.at/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) ## Nutzerbewertungen ### "Loving the Simplicity and Power of SuperOps" — 5.0/5 > **Nacho** | *28. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I’ve worked with many platforms, but few have impressed me as much as SuperOps. What truly sets it apart is its thoughtful design and relentless focus on user experience. Every feature feels like it was built with the technician in mind—intuitive, efficient, and genuinely helpful. > > **Nachteile**: No platform is perfect. If I had to point out one area for improvement, it would be the limited customization options in certain modules. As someone who values flexibility and tailored workflows > > Working with SuperOps has been a game-changer in how we manage and deliver IT services. From day one, the platform impressed me with its clean interface, intuitive workflows, and powerful automation capabilities. Balance between simplicity and depth—you get robust functionality without the usual complexity. The onboarding was smooth, the support team is responsive, and the product continues to evolve in meaningful ways. ----- ### "Innovative and Rapid, yet Fully-Supported and Realized Development" — 5.0/5 > **Chase** | *27. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: SuperOps is constantly adding new, innovative features. They definitely look forward to the future, which is super important to think about in the MSP space. The platform is quickly getting better and better, with commonly requested features actually getting added fairly quickly. And these features are debugged and ready to go. Other platforms may "release" new "features", but they never work as intended. SuperOps' features really do\! > > **Nachteile**: I would love some more documentation from SuperOps. They develop quite quickly and everything works pretty well right off the bat, but if they could explain some of the configuration settings in more depth and show you more ways on how to use the platform, that would be really nice. Still, I've gotten by just fine with the documentation they do have in combination with their support team. > > We had a fantastic onboarding experience. The account manager really cared about our success moving to this new platform for our RMM and ticketing needs, and we had countless onboarding sessions with a SuperOps engineer to discuss our particular needs and put them in action. Support is quick and helpful, and I'm finding new ways to use SuperOps every day\! It can do a lot more than they even advertise, especially with all of their automations and API. But it is also great right out of the box with default settings and features, so it is a win-win for everyone really. ----- ### "Pretty good, could use some improvement" — 3.0/5 > **John** | *8. Mai 2025* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It's pretty good on the desktop, mostly functions although there are always little quirks like emails not formatted properly and such that do annoy me. > > **Nachteile**: The phone app is really poor. It doesn't format emails properly on iOS, and never really seems to progress or improve. > > Overall it has not been a bad experience, I moved from Atera to SuperOps and it has definitely been a better experience than it was with Atera. Also Atera is an Israel company and I consider that to be a considerable risk at the moment given Mossad are known to spy through any and all means, I just can't expose my customers to that risk. ----- ### "SuperOps sets the MSP standard" — 5.0/5 > **Joseph** | *27. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Workflow and efficiency. I can juggle 3-5 tickets at a time for remote sessions without confusion. Widgets customize my home view and the chat system implementation has really helped day to day productivity. > > **Nachteile**: Invoicing could be streamlined a little more. Adding items/labor charges has to be done one by one. Sometimes you have to save the invoice changes between every line instead of bulk adding different items. > > We moved off of another MSP and onto SuperOps over a year ago and I love it. No over-saturation of 'our service can do this, that, everything' and more focus on the tools and ticketing system that are the primary tools needed to better help our clients. ----- ### "Satisfied with an actively developed solution." — 5.0/5 > **Shallon** | *27. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The commitment that the developers have to making a solid solution. While not everything is 100% polished when we started using it. One year later we have seen a lot of things refined and added. > > **Nachteile**: Some things are not quite polished and while this is a con, they still have a clear roadmap of how they are fixing these things or making them better. > > It has served us well, and as we grow into using more and more of the features included, we find that as fast as we realize there is something missing or could be better, they are actively rolling those things out and well. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/1017782/superopsai?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/1017782/superopsai) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Strukturierte Daten