--- description: Detaillierte Informationen über CareCloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CareCloud Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Praxissoftware & Arztsoftware](/directory/20029/medical-practice-management/software) > [CareCloud](/software/113010/carecloud) # CareCloud Canonical: https://www.capterra.at/software/113010/carecloud Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/113010/carecloud?page=2) > Vollständige Suite von integrierten Praxismanagement-Anwendungen, einschließlich Verwaltungs-, Finanz- und Analysefunktionen. > > Bewertung: **3.6/5** von 112 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CareCloud? Medizinische Praxen aller Größen, die Produktivität, Rentabilität und Patient\*innenversorgung verbessern möchten. Zu den Kund\*innen zählen Tausende von Anbieter\*innen aus 48 Bundesstaaten und mehr als 50 Fachgebieten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.6/5** | 112 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CareCloud - **Region**: Miami, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Code- & Gebühreneintrag - Coding-Unterstützung - Compliance-Verfolgung - Confirmations/Reminders - Diagramm-Erstellung - EMR / EHR - Elektronische Rezepte - Erinnerungen - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Kalenderverwaltung - Kontrolle des Genehmigungsprozesses - Medication Management - Medizinische Abrechnung - Medizinische Terminplanung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Mobiler Zugriff - Online-Zeitplanung - Patienten-Aufnahme - Patienten-Terminplanung - Patientenkommunikation - Patientenportal - Patientenweiterbildung - Personalverwaltung - Rechnungshistorie - Reklamationsabwicklung - Schadensprüfung - Self-Service Portal - Terminplanung - Terminverwaltung - Third-Party Integrations - Verfügbarkeit-Management - Verwaltung von Patientenakten - Videokonferenzen - Wiederkehrende Termine - Zahlungsabwicklung - Überprüfung der Versicherungsberechtigung - Überweisungsbescheid - Übungs-Management ## Integrationen (9 insgesamt) - CodoniX EHR - EHRYourWay - EyeMD EMR - ICANotes - MD Logic - Praxis EMR - Sevocity - TeleVox - Vital Interaction ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Praxissoftware & Arztsoftware](https://www.capterra.at/directory/20029/medical-practice-management/software) ## Ähnliche Kategorien - [Praxissoftware & Arztsoftware](https://www.capterra.at/directory/20029/medical-practice-management/software) - [Elektronische Patientenakten für Kardiologie](https://www.capterra.at/directory/32561/cardiology-emr/software) - [EMR-Software für die Podologie](https://www.capterra.at/directory/32617/podiatry-emr/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software) - [Arzt-Abrechnungssoftware](https://www.capterra.at/directory/30026/medical-billing/software) ## Alternativen 1. [Fusion](https://www.capterra.at/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.at/software/124590/ema) — 4.4/5 (364 reviews) 3. [Epic](https://www.capterra.at/software/122278/epiccare-emr) — 4.4/5 (449 reviews) 4. [Tebra](https://www.capterra.at/software/129169/tebra) — 3.9/5 (1362 reviews) 5. [Jane](https://www.capterra.at/software/178984/jane-app) — 4.8/5 (499 reviews) ## Nutzerbewertungen ### "Sehr gutes Pflegedokumentationsprogramm" — 5.0/5 > **Andreas** | *19. September 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Einfach zu bedienen, ist sehr logisch aufgebaut. Es nicht nur Bunt, sondern klar strukturiert. So das es eigentlich selbst erklärend ist. > > **Nachteile**: Dazu kann ich nichts sagen, da es für mich eigentlich keine Kritik Punkte gibt. Wenn was nicht stimmt ist der Support für Kritik dankbar. > > Gute Dokumentation die einfach zu Handhaben ist. Neue Mitarbeiter sind von der tollen Bedienung begeistert. Bei Fragen oder Problemen gibt es eine tolle Hotline. ----- ### "Seamless workflow and great support" — 5.0/5 > **Laura** | *22. April 2016* > > **Vorteile**: Great desing, seamless workflow, clean billing software, denials worked correctly, personal service with the concierge team > > **Nachteile**: Previously there was a delay in working denials but this has improved greatly over the past 6 months. > > CareCloud’s intuitive design has made our office workflow seamless. The interface is very easy to use and our staff is very easily trained on new functionality. CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system. The concierge service has been very helpful to us as a new practice. Having a case manager who is just a phone call or email away helps us solve any questions or problems quickly. ----- ### "CareCloud EHR Review" — 5.0/5 > **Sanjay** | *10. Jänner 2025* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices. Met our Rheumatology discipline-specific needs very well. > > **Nachteile**: Nothing noteworthy comes to mind to include > > Overall, we found it to be a very useful EHR for our needs. Providers and administrative team members enjoyed the user-friendliness and different functionalities. ----- ### "Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of" — 1.0/5 > **Ann** | *18. November 2016* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality. > > **Nachteile**: cons: Slow, breaks down. Slow and shuts down. Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB. When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services. > > I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart. I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them. 1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine\!\! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a ----- ### "I love this\!" — 5.0/5 > **Lindsey** | *18. September 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is easy to navigate and give clear instructions for teaching new staff how to use. > > **Nachteile**: Sometimes it runs slow and you can't just refresh the page. > > As opposed to other platforms this one has been the easiest to learn and train with, there is easy options for receiving help also. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/113010/carecloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/113010/carecloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten