Bitrix24 Erfahrungen

Sehr flexible Software

Vorteile:

Bitrix24 ist sehr flexibel anpassbar an alle Erfordernisse.

Nachteile:

Die Rechteeinstellungen der Benutzer ist sehr umständlich.

Gutes CRM Tool

Vorteile:

Die Flexibilität und die Automatisierung

Nachteile:

Das eine vorbereitete Mail nicht gespeichert wird, wenn versehentlich das Eingabefeld verlassen wird.

super CRM-Tool mit vielen Funktionen

Kommentare: sehr gut

Vorteile:

Flexibilität und Anpassbarkeit, viele Funktionen und Updates. Der schnelle Support über Chat.

Nachteile:

Die Auswertungen/Geschäftsanalytik ist nicht durchschaubar, Bitrix verfolgt hier eigene Sichtweisen, die nicht mit den Sichtweisen eines Unternehmens einhergehen müssen. Leider können diese nicht angepasst werden und führen zu "Falschaussagen".Unsere Kollegen findend das Tool teilweise überfrachtet, da in der Cloud wenig vom Administrator "vorgegeben" werden kann.

Tolle Software zur Teamführung

Vorteile:

Übersichtliche Darstellung und einfache Handhabung mit veilen Möglichkeiten zur Team Steuerung.

Nachteile:

Im Feed einige kleine Bugs bei der Erstellung von Feeds per Copy and Paste.

Hilfreiche Software

Kommentare: Insgesamt ist Bitrix24 super für Mitarbeiter, aber auch um Leads für den Vertriebschannel aufzubauen. Man kann mit dieser Software bis ins kleinste Detail alles dokumentieren, planen und verfolgen.

Vorteile:

Am besten fand ich die direkte und schnelle Möglichkeit, mit dem Team in Kontakt zu kommen. Über die Chatfunktion und einen Überblick auf der rechten Seite kann man seine Kollegen schnell finden und anschreiben, telefonieren oder mit ihnen einen Videocall durchführen. So sind dringende Sachen schnell geklärt. Fast wie im Büro vor Ort. Als virtuelle Variante definitiv zu empfehlen. Was mir noch gut gefallen hat, war die Erstellung der Aufgaben. Es ging nichts mehr unter. Die Aufgaben kann man sogar in Teilaufgaben einteilen. Das ist ein großer Vorteil bei der Zielerreichung.

Nachteile:

Per App kann man sich auch Sprachnachrichten schicken. Leider nicht über die PC-Version. Das fehlt definitiv, wenn man weder telefonieren noch tippen möchte. Ich wünsche mir zudem eine Möglichkeit, für Kollegen einen Abwesenheitstext sichtbar unter meinem Bild anzuzeigen oder eine Pushnachricht. Es kam häufig vor, dass ich als beschäftigt oder abwesend angezeigt wurde, es aber niemand wahrgenommen hat. Diese Funktion würde ich mir etwas präsenter wünschen.

Helferlein.

Vorteile:

Das einfache Zeiterfassen und Task Management.

Nachteile:

Nach Zeitumstellung die verschobenen Zeiteinträge.

Unübersichtliche Handhabung der einzelnen Tools.

Kommentare: Fand die Nutzung eher kompliziert.

Vorteile:

Zugriff für mehrere Nutzer ist relativ einfach und gut zu handeln.

Nachteile:

Zeitliche Anordnung verschiedener Aufgaben ist relativ unübersichtlich und schwer zu überblicken.

Great task management platform. Great freemium version!

Kommentare: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

Vorteile:

For task management it's FREE, it's easy to set up, it's easy to use.

Nachteile:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

Try it! Bitrix is our pick and we've tried a lot of what's out there.

Kommentare: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Vorteile:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Nachteile:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Bitrix24 is a good Task Management Software

Kommentare: Support is fast and solution orientated.

Vorteile:

Many functions, acts a global enterprise solution.

Nachteile:

Some features and functions are not elaborated and thought well.

My humble opinion as a beginner

Kommentare: I worked at marketing agency as an HR and executive assistant. All the processes were under my supervision. We had several sections. Sales, HR, trainings, and company drive. We mainly use to keep our sales stages and he stages. Unfortunately we don't generate any documents, though I know it's possible. So the main advantages of this CRM were out of our operations. And it is costly I think

Vorteile:

I have been working with bitrix24 over a year. To be honest it was my first time to work with CRM. As a management tool to simplify many processes I did like it. Also drive option on corporate and individual level to store your files. Bitrix 24 offers many options, but it's a little complicated. Existing chat feature that allows to creat any group or meeting chats, to make it confidential is great. To limit opportunities vor B and A level employees is also a good option in operation. Also I like task management features. Deadlines attendee observer Features. Unfortunately the company I worked with didn't use many features of this CRM to have greater benefit out of it: sales pipelines, documenting features. Overall for the beginner level I liked it.

Nachteile:

As a C level worker, I used all the features our company had an access. And the abundance of buttons and confirmation were too much. I didn't like to put save button at any turn.

We use Bitrix24 because is good

Kommentare: We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

Vorteile:

Flexibility, adaptability, it has a lot of tools and a strong api directory.

Nachteile:

It does not have multiple steps automated campaigns.

Much done, but still much to improve

Kommentare: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

Vorteile:

Great flexibility in the programme and the ability to add your own functions to many modules.

Nachteile:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Bitrix24 provides a lot of features for your business

Vorteile:

I liked the versatility of the features and having them all on one platform.

Nachteile:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Not very user friendly

Kommentare: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Vorteile:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

Nachteile:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

If you need a tool to make your business simple, look elsewhere

Kommentare: Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it

Vorteile:

Surely it's full of features, basically anything a CRM can have.

Nachteile:

Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too.

One of the perfect

Kommentare: We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

Vorteile:

There are a maximum of options with an easy to use interface.

Nachteile:

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Try it - you'll like it!

Kommentare: Very good. Relatively easy to use and customise for our business.

Vorteile:

Customisable, relatively easily with support from notes and bitrix chat support.

Nachteile:

Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.

Bitric24 10/10 Rating

Vorteile:

Qualifications for multi-purpose functions, Online meeting bookings and scheduling. Employee intranet portal and mass messaging. Online P/TM capabilities. OKR and KPI monitoring. Project completion time estimate. Online proofing and digital marketing tools.

Nachteile:

Bitric24 is awesome software with all we need.

A Powerful Tool You Need!

Vorteile:

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

Nachteile:

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Advancing in collaboration and project management with Bitrix24.

Kommentare: Bitrix24 is a fantastic digital workspace that allows us to work closely and collaboratively during our projects. It makes information sharing and communication pretty easy. It helps us to keep our project works very organized and perform all our duties within the timelines we have set.

Vorteile:

Bitrix24 has been a good and reliable solution to us and thats why we constantly use it to collaborate during our works mostly in projects. The support we get is exceptional and the team is very dedicated to ensure we solve our issues as quickly as possible. Communicating during projects is easy thanks to the video calls, online meetings and the instant messaging functions. We have also seen Bitrix24 keeping our files very safe.

Nachteile:

Bitrix24 is not very user-friendly to use and for us, we needed some training in the initial stages so as to learn how we can make the best use of its features.

Bitrix24, a great customer support tool and it's free

Kommentare: I's a great customer support tool an all in one solution.

Vorteile:

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

Nachteile:

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Online Time Clock: Bitrix24

Kommentare: Real-time file sharing.Team collaboration.Task and project management.

Vorteile:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

Nachteile:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Testing the CRM

Vorteile:

Overall not too bad, or even could be good for other purposes other than B2B Sales.

Nachteile:

For B2B Sales - not the best and user-friendly CRM.

Challenging but worth it

Kommentare: Overall my experience with the platform was okay. A little challenging at times because their approach is not conventional but it gets the job done well once setup correctly

Vorteile:

The robust offering it provides is more than sufficient

Nachteile:

A bit on the pricey side of the spectrum