--- description: Detaillierte Informationen über GuestWisely zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestWisely Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/30616/vacation-rental/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://www.capterra.at/software/117297/365villas Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/117297/365villas?page=2) > Immobilienverwaltungssoftware mit umfassenden Funktionen, moderner Nutzerfreundlichkeit und überzeugendem Wert in einem. > > Bewertung: **4.7/5** von 185 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet GuestWisely? Immobilienverwaltungen aller Größen, ab 3 Objekten aufwärts, die in der größeren Ferienvermietungsbranche tätig sind. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 185 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: 365villas.com - **Region**: London, UK - **Gegründet**: 2010 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Berichterstattung und Statistik - Buchhaltung - Dokumentenmanagement - Dynamische Preise - Ertragsmanagement - Gasterlebnis-Management - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Inspektions-Management - Kalenderverwaltung - Kanalmanagement - Kommunikationsmanagement - Kontaktmanagement - Leadmanagement - Leerstandsmanagement - Leistungskennzahlen - Marketing-Automatisierung - Miet-Nachverfolgung - Mieter-Nachverfolgung - Multi-Channel-Vertrieb - Multichannel-Management - Online-Zahlungen - Raten-Management - Reservierung-Management - Steuermanagement - Third-Party Integrations - Verwaltung von Auflistungen - Zahlungsabwicklung ## Integrationen (42 insgesamt) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated ... und 27 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.at/directory/30678/channel-management/software) - [Campingplatz Software](https://www.capterra.at/directory/31059/campground-management/software) - [Hausverwalter Software](https://www.capterra.at/directory/30929/rental-property-management/software) - [Immobilienmanagement Software](https://www.capterra.at/directory/20050/real-estate-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.at/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.at/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty Lite](https://www.capterra.at/software/169863/your-porter-app) — 4.7/5 (547 reviews) 4. [Guesty](https://www.capterra.at/software/159377/guesty) — 4.4/5 (465 reviews) 5. [Breezeway](https://www.capterra.at/software/186514/breezeway) — 4.6/5 (195 reviews) ## Nutzerbewertungen ### "Unkompetenter Support und Hot Sales" — 1.0/5 > **Alex** | *23. Oktober 2025* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Gute Vision doch aufgrund der Komplexität verstehen die GuestWisely die eigene Software Anwendung nicht. > > **Nachteile**: Schlechter Support und Kompetenz zur Anwendung von 365Villas oder Guest Wisely ... sind gut im Verkauf von Services doch absolut unverständliche Einführung und Support - MailSpam mit News - no Competencies and implementation. > > Nach einem Verlust von 2 Monaten Off Market ... durch technischen integrationsfehler, keine Entschuldigung und Entschädigung. Es gibt viel bessere OTA Channel Manager. Das Tool selber wäre ok, doch das Team und Support Team 1 von 10. ----- ### "Easy & effective to use PLUS an outstanding support team to help you along the way\!" — 5.0/5 > **Taylor J.** | *22. Jänner 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: 365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched\! > > **Nachteile**: There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee. > > Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless\! Our experience with the team at 365Villas has been nothing short of amazing\! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate\! I would 100% recommend 365Villas\! Thank you 365Villas, you have a client for life\! ----- ### "365Villa’s Support Team: Above and Beyond" — 5.0/5 > **David** | *14. Juli 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. > > **Nachteile**: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it. > > My interaction was almost exclusively with \[sensitive content hidden\]. From our first interaction, your patience, professionalism and genuine commitment have stood out. You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew I’d need help. Whenever I reached out, I received a prompt, proactive response. Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking\! That said, with the responsive support network that you have, I feel confident that I’ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. I’m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. I’ve got a commitment for another property that should start in a few weeks and I’m confident that this is just the beginning. ----- ### "Promising system that falls short in key areas" — 2.0/5 > **Ramon** | *16. Oktober 2025* | Immobilien | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Nachteile**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. There’s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- ### "Highly satisfied with GuestWisely" — 5.0/5 > **Tamra** | *8. Jänner 2026* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We love how GuestWisely simplifies our daily operations. From inquiries to confirmed bookings, everything flows smoothly and saves us a lot of time. > > **Nachteile**: We havn't encountered anything we dislike so far . We havn't encountered anything we dislike so far. > > Our overall experience with GuestWisely has been excellent. The platform is modern, reliable, and has made managing bookings, pricing, and commissions so much more organized and stress free for our business. What truly stood out was the hands on training with Hind, she was and is incredibly knowledgeable, patient, and supportive, taking time to explain everything clearly and making sure we felt confident using the system. We felt guided every step of the way, not rushed, and very supported. GuestWisely has been a game changer for us, and we're extremely happy with both the software and the whole team behind it. ----- Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/117297/365villas?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/117297/365villas) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten