Schedulicity Erfahrungen

I have utilized online scheduling for over 15 years and this system is the most user friendly of any

Vorteile:

I have used many other systems and many of them are clunky and difficult to use. My high tech clients and my computer newbie clients alike tell me they appreciate how easy and intuitive the options are. I like that it doesn't require that I take payment or payment information from my clients. I don't want to scare them away when they want to work with me. I like that I can keep track of packages by date so I know when packages have been purchased and what is left over easily. I like that system works well on a phone and on my computer. The staff response rate is incredibly quick and knowledgeable, it also feels personal, like a friend is writing me about the status of my request, not just a down and dirty response. When staff doesn't know the answer, they get back to me fast. Other systems I have used have bugs in the system that they have expected us to get used to. I have only had one time when we couldn't use the system for a very brief period of time in over 5 years of use. Love the fact that we can customize personal time into the schedule easily, and that we can click on it to change individual or series appointments, very useful.

Nachteile:

I would love to look back on dates for even longer than the system allows - years back would be great. It really has replaced my datebook and I have always been a paper datebook girl but this was too easy too use for everything. I had so many people using the online system that I couldn't keep up with the paper option, it was no where near as up to date as the online system. I would like the date to be more obvious for package purchases than it is currently. You can see when it was purchased in edit, but it's not visible unless you hit that button.

Sashas review

Kommentare: 10/10 so happy I’ve chose this company.

Vorteile:

How easy it was to set everything up and my clients had no issue booking their appointments. LOVE THE marketing team absolutely amazing and so informative and nice!

Nachteile:

I’m not able to add a custom photo in a custom email in a simple way. Like an attachment. Also I’m not sure if this is an option but I have to do touch ups within 6-8 weeks I want their to be an option to hit a button from the date I am at to 6-8 weeks so I’m not sitting there figuring out the weeks haha

Extremely useful yet comes with glaring unacceptable cons

Kommentare: I'm ready to leave Schedulicity because it has been over a year since they said certain features would be "coming soon to Canada" and they haven't yet.

Vorteile:

I like how easy it is to customize group fitness/class settings to suit the unique needs of my business. I believe this platform comes with a high number of features for the price, so many would likely consider this high value.

Nachteile:

PACKAGES: I think it is unacceptable that a business can add tax to any products or services EXCEPT PACKAGES. It makes absolutely no sense why I can charge my clients tax for personal training, group fitness but NOT packages/class session packs which is how I sell most sessions to clients. Schedulicity suggested that I just include taxes on my listed prices for packages. This is a terrible suggestion as the pricing will appear high, at a glance, when packages are supposed to appear to be reduced in price. Also, Schedulicity boasts all over their website about how they make it easy for business owners to track taxes and run reports etc. yet since I sell a lot of packages I can't simply run a report to see how much tax I have collected in a year. With Schedulicity's suggestion to include tax in my packages I'd have to create extra accounting steps for some purchases but not others. CLIENT USER EXPERIENCE: In the client App it is hard for a client to see the details of classes they sign up for. There is a tiny "i" that the client has to tap in order to open a window to show them the location and extra details about their booking... none of my clients have ever been able to see this "i" button on their own so they just text me unnecessarily with questions that should be easier to find in their app. PUBLIC BUSINESS LISTING: Any service or product that you create for your own needs behind the scenes like freebies or one-off visits are visible to the public incl. pricing.

Schedulicity: a solution for appointment and reservation management

Kommentare: As an IT department intern at the University, I had the opportunity to use Schedulicity as a tool to manage and schedule appointments in the university clinic. The platform was easy to use and allowed me to save time on manual appointment scheduling and schedule management. Additionally, I was able to observe how the platform improved the efficiency of the clinic by reducing the number of appointment cancellations and rescheduling.

Vorteile:

Schedulicity is a useful and easy-to-use tool that facilitates appointment and reservation management for small and medium-sized businesses. Users of the scheduling system may quickly set up appointments and send reminders thanks to the platform's user-friendly layout. It offers a variety of customizable tools to create a business profile and design a booking page for clients to schedule appointments online. The platform also includes online payment functions, which allow clients to pay in advance or make partial payments. With Schedulicity, users can save time on manual appointment scheduling and improve the efficiency of their business.

Nachteile:

Despite being effective, Schedulicity may have certain restrictions when it comes to integrating with other programs and customizing functionality. The platform's ability to be customized and tailored to meet certain requirements might be constrained. The effectiveness of the company, however, may be impacted by certain users' reports of technical problems and mistakes with calendar synchronization and notifications.

Customer Service is absolutely top notch!

Kommentare: The customer services has always been SO wonderful! [SENSITIVE CONTENT] was someone who stood out customer service-wise. She was quick to respond and even though my problem was user error on my part, she fixed it in the best way I could’ve asked for!

Vorteile:

Honestly, you can make this as simple or as complicated as YOU want. Meaning, if you want to use all the features that Schedulicity offers, go ahead! If you want to simply use it just for a scheduling/calendar platform, that’s fine too! I like how I’m not “required” to use all features in order for the software to be utilized. For example, I don’t have to enter a clients phone number if I don’t plan to send them reminder texts. Or, I don’t have to enter in a card number if I use a different software for that.

Nachteile:

I don’t have any complaints about this software so far!

Great appointment booking software for small businesses!

Kommentare: It has saved me a lot of time and kept my clients on track with their bookings while I didn't have to do much on the backend. That has been a lot less stress for me and absolutely worth it!

Vorteile:

I love that even on the free plan, the software still has very usable features, albeit limited.

Nachteile:

I will have to admit it's a bit pricy, especially for a small one person business. However, if you're planning on growing and are serious about automating bookings and saving time, it really is a huge time saver!

Once an excellent scheduling and payment processor...now subpar

Kommentare: The business problems I am solving appear to be those created by using Schedulicity. The 'Rockstars' are friendly, but whoever is in charge really needs to think about R & D and QA. I loved Schedulicity at its inception, now I see very little benefit to using it....unless you call mindless hours clicking on appointments to determine whether or not a session has been paid for each and every session for each and every client.

Vorteile:

Scheduling is easy from my clients end. Set up was easy. I DID like the ability to quickly checkout clients and track packages. This functionality has had bugs for at least 6 months. Schedulicity has now introduced a new bug, such that on the calendar view, I cannot tell who has been checked out.

Nachteile:

The number of bugs that are introduced and the absolute waste of time spent on non-sensical aesthetic icons. The lines of the icons became smaller. They got rid of an apple symbol. Who are the ad wizards who decided this is a necessary and useful functionality update? Most users of this product are literate. Most users of this product are seeking ease of use and functionality. Yes, we want it to look nice, but the icons actually look sillier and some poor developers spent time coding for this garbage! Their time could have been better spent fixings the bugs and developing a QA team! Sweet baby J, how can they constantly be updating but not testing for bugs? How can a really great product become so aggravating because millennials wish to spend their energy on the thickness of lines of icons, instead of what actually matters?!

Great value

Kommentare: Overall positive.

Vorteile:

This was an easy software to use and set up. It helped us with logistical services around transporting kids from multiple schools to one studio for our after school yoga program.

Nachteile:

This software was great for the average yoga studio. Easy to use and easy to see roster settings.

Easy to use + Outstanding customer service

Kommentare: Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm response to my inquiries. I felt supported and well cared for.

Vorteile:

Very simple and intuitive setup process. Super user friendly. Loved the add-on format for selecting the services I needed, not paying for features I wouldn't use.

Nachteile:

I would have loved to be able to translate all of the automated emails for my francophone clients and be able to offer them with access to their accounts on a French platform but overall I was so satisfied with the product I found it was worth working around this minor issue!

It's fine. Expensive

Kommentare: Again. It was fine. Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar

Vorteile:

It functions as advertised. It was fine as far as interface goes

Nachteile:

It requires extra expense for text and email services

Discover the Power of Schedulicity: An In-Depth Analysis

Kommentare: I had the chance to use Schedulicity to schedule meetings and manage appointments while working as an intern at the university's pharmaceutical product development and research department. The program worked wonders for streamlining our scheduling procedures. I was able to swiftly set and manage appointments because to its user-friendly layout, ensuring effective team coordination and communication. The automated reminders function increased overall productivity and reduced scheduling problems. The reporting features of Schedulicity also gave useful information about meeting attendance and resource allocation, enabling data-driven decision-making. Overall, while my internship, Schedulicity was essential in streamlining our scheduling responsibilities.

Vorteile:

For companies looking for effective scheduling solutions, Schedulicity has a lot to offer. First of all, its simple interface enables easy navigation and rapid adoption. The software's powerful features, like automated reminders and online booking, greatly improve the client experience and lower no-show rates. Furthermore, the extensive reporting and analytics tools offer insightful data on how well businesses are performing, allowing for data-driven decision-making. With Schedulicity, organizations can retain a unified, polished image thanks to its configurable branding options. Last but not least, connectivity with well-known payment gateways streamlines transaction processes to guarantee quick and secure payments.

Nachteile:

Even though Schedulicity has numerous advantages, there are a few things that could be done better. The limited customization possibilities for appointment kinds and booking forms, which might not meet particular business needs, is a negative. The program also lacks sophisticated marketing automation features, which might increase client involvement even more. Users have occasionally experienced technical issues, but these are uncommon and are easily fixed by the helpful customer care staff. While Schedulicity is a highly effective scheduling tool overall, it might not completely satisfy the particular requirements of every organization.

Schedule with schedulicity

Kommentare: I definitely would recommend this for a large or very amazing organization that wants to stay focused and business oriented and professional

Vorteile:

There are so many great features to this application. Weather is that you’re doing just appointment keeping or managing calendars or actually using it for yoga/salon services or one of the numerous other applications and features of this app offers it is phenomenal for keeping your business or organization completely organized. The online payment portion is incredible because you can make sure that everything is paid for upfront and the fear of having a no call no show or someone like you off and nothing being paid for isn’t any fears anymore.

Nachteile:

Some of the cons are that sometimes it’s not as user-friendly for some people as it is for others. I think it offers so much that sometimes it can make it harder for some people in order to be able to use

Massage School Software

Vorteile:

The flexibility of this software was my favorite feature. In the massage school, we would keep the names of the therapists anonymous. We were able to move clients at a moment's notice if a student therapist was unable to come to the clinic on their assigned rotation. Clients were always reminded of their appointments without the customary phone calls by the receptionist.

Nachteile:

I would like to have had SOAP notes included in the client management portion.

Always right there to help.So easy to talk to the Rock stars

Kommentare: Phone freedom!

Vorteile:

I like the most about Schedulicity is how happy my clients are that I have this technology and that my phone time is less and I am able to squeeze in another client!

Nachteile:

I do not like the view we have from our end when booking clients (non of us do)and the Agenda View for printing off my day sheet. The Agenda View is easy to ready but when you switch to the print the agenda it is in a difference format and difficult to read.The new Advance when clients purchase or want to purchase a promo, we cannot see it in advance unless they have a minimum 45 minute appointment booked and it does not show up in the Agenda View . I schedule in 15 minute intervals. Soo no advance preparation time. I will be a surprise. So not functional enough to use with out a great deal of extra work. I wish there was a way to schedule myself with reminders of things I need to do that would be able to text me, like phone calls outside appointments or when I have to be at a class or event. We need more than one category to be listed ex. Beauty Consultant& Electrolysis at the same time. This is what I do all under 1 roof and one computer program

Overall, OK

Vorteile:

Great for clients to use and rebook, and to customize to my own needs in a system

Nachteile:

Unable to offer add-ons to services., and there are so many other systems that allow you to do this, and it’s an integral part of my work

Over 5 Years...

Vorteile:

The features that were introduced more recently.

Nachteile:

Inability for clients to add identical schedules to book classes all at once. For example, a client attends a class that is MWF 6A every week. They should be able to book their classes in advance rather than going back and forth after rsvp'ing. More theme options to identify your brand. Ability to add your own branding and images into email marketing, instead of using the same themes provided over the years. An image upload would be ideal.

Customizable scheduling software that is a huge time saver!

Vorteile:

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

Not a very clear product

Vorteile:

It works for payments and maintains my card information. Payment options can be changed easily.

Nachteile:

My Aerials teacher uses this app for her scheduling/payment options. It's okay, it definitely works for payment options. But I can't see how many classes I have left, how to schedule clearly, etc. There's not a lot of instructions. And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Don't have to think twice

Vorteile:

There are a few things I really liked about this software. I liked the fact that schedulicity allows clients to book 24 hrs a day and they make sure that the schedule fits tightly. That means that there won't be awkward gaps left in the day which as we know is so frustrating and wastes our time when we can be making money. I also like how the appointments are color coordinated for services. It makes it quick and easy to take a look at the schedule and see what clients are booked for the day. Pop Up offers are also available while clients are booking which is fun and I had not seen this before this software. Also, the monthly cost to use such a helpful software is very reasonable.

Nachteile:

What I do not like about the software is that some of my clients had issues with booking online in the past which made me want to switch softwares to something a bit more reliable. Additionally, I think that overall the excitement of the website when booking is just not there. I want clients to feel excited when they book their appointment and the website doesn't really attract that excitement.

Get it in a couple of clicks

Vorteile:

Easy to use and able to schedule future appointments.

Nachteile:

Would be great to see past appointments vs only future appointments.

Best On-line Scheduling

Kommentare: I recommend this software to all my friends who run small businesses that are service oriented.

Vorteile:

I looked at a number of options before choosing Schedulicity. It's so user friendly, affordable, and so many amazing features.

Nachteile:

The only thing I don't like is that a client can't go in and make reoccurring appointments.

Fantastic, easy to use, rockstar staff

Kommentare: Multi-location, Square POS integration, Admin view ease of use between employees.

Vorteile:

Ease of use, navigation within both mobile and desktop views, has all the features needed in a sophisticated appointment software. Is scalable and fits a variety of business models. Integrates well with Square and Stripe POS.

Nachteile:

Small feature functionality tweaks needed such as appointment requests vs simply scheduling time. Gift card with Stripe users process could be easier, however integration with Square gift cards is simple.

Now requires credit card info and address

Kommentare: Disappointed with this change on the customer side.

Vorteile:

I used to like the ease of scheduling to see my son's barber.

Nachteile:

Now its asking to keep a credit card on file and to input address. We didnt have to do any of this before. I am very uncomfortable with putting this information in. It should go back to not requiring payment info or at least integrate with PayPal.

Great for th price

Kommentare: The platform is simple but all you need for appointments. For the cost, i would consider it a great value.

Vorteile:

This is everything you need in a scheduling software. Love how it is mobile friendly and can integrate with social media and other payment options.

Great features, easy to use, great introductory price point

Vorteile:

For someone starting out, the price point is affordable. Great for holding classes and communicating with your class enrollees. Great features for scheduling as a practitioner. Very easy to set up and user friendly for those making appointments on the system.

Nachteile:

The add-on pricing for the communication/marketing piece doubles your monthly cost. This can be prohibitive. In this way it becomes a bit proprietary in that you need to purchase the add on because the platform does not talk to other apps, like zapier. This is a phenomenal platform, but for the same price or less I can get the same features and more with a little ingenuity and zapier, Gmail, and mailchimp using other scheduling platforms.