--- description: Detaillierte Informationen über TeamDynamix zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamDynamix Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Projektmanagement Tools](/directory/30002/project-management/software) > [TeamDynamix](/software/121317/teamdynamix) # TeamDynamix Canonical: https://www.capterra.at/software/121317/teamdynamix Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/121317/teamdynamix?page=2) > TeamDynamix ist eine No-Code-ITSM-Lösung, die integriertes Projektportfoliomanagement mit unternehmensweiter Integration und Automatisierung bietet. > > Bewertung: **4.4/5** von 150 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet TeamDynamix? Unternehmen, die eine hochflexible Plattform mit geringem Verwaltungsaufwand suchen; konfigurierbar ohne Code mit einer unternehmensweiten Integrations- und Automatisierungsebene. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 150 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TeamDynamix - **Region**: Columbus, USA - **Gegründet**: 2001 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Zielgruppe**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Asset Lifecycle Management - Aufgabenmanagement - Automatisiertes Routing - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung / Projektverfolgung - Budgetmanagement - Datenmanagement - Drag-and-Drop - Filesharing - Gantt-/Zeitstrahlansicht - IT-Asset-Management - Inventarverwaltung - Kanban-Tafel - Konfigurationsmanagement - Kundenbetreuung - Makros/Antwortvorlagen - Multi-Channel-Kommunikation - No-Code - Portfoliomanagement - Problem-Management - Problemmanagement - Projekt-Nachverfolgung - Projektplanung/Terminierung - Prozessmodellierung & Design - Release-Management - Ressourcenmanagement - Rollen-basierte Genehmigung - Self-Service Portal - Service Level Agreement (SLA) Management - Störfallmanagement - Third-Party Integrations - Ticket-Management - Umfragen & Feedback - Verfolgen von Vermögensanlagen - Verfolgung der Kosten bis zur Fertigstellung - Vertrags-/Lizenz-Management - Veränderungsmanagement - Werkzeuge zur Zusammenarbeit - Wirtschaftsprüfung-Management - Wissensbasis-Management - Wissensmanagement - Workflow-Konfiguration - Workflow-Management - Zeit & Kosten Verfolgung ... und 7 weitere Funktionen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Projektmanagement Tools](https://www.capterra.at/directory/30002/project-management/software) ## Ähnliche Kategorien - [Projektmanagement Tools](https://www.capterra.at/directory/30002/project-management/software) - [Help-Desk-Software](https://www.capterra.at/directory/30008/help-desk/software) - [ITSM Tools](https://www.capterra.at/directory/30676/itsm/software) - [Projekttracking Software](https://www.capterra.at/directory/31375/project-tracking/software) - [IT-Service-Software](https://www.capterra.at/directory/30672/it-service/software) ## Alternativen 1. 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Mai 2024* | Hochschulbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Overall, I believe PMI would approve of this PMIS and think for the cost, it is a great platform that does a lot of things we needed that our last product did not. Resource Management, ticketing, etc. > > **Nachteile**: It's a bit cumbersome at first. The constant popup windows make screensharing a nightmare and the dropdowns don't show on the screenshare. This makes collaboration a bit difficult. > > The implementation has been a bit difficult as I believe TDX did not have enough employees trained in the areas we were hoping for. We got through it, and they have proven their willingness to help and answer questions in a timely manner. ----- ### "TDX Thoughts from a New TDX Admin" — 3.0/5 > **Paula** | *9. Mai 2024* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Honestly, not a whole lot but this was the system in place when I started in my role so I don't really have a choice but to use it. > > **Nachteile**: There are a lot of things I don't like. It seems like it does not have key functionality that technicians need to manage their tickets and workloads, like calendaring (ability to schedule a meeting or time on a ticket) and it shows on your TDX Calendar, nor does it sync with your Outlook calendar. All tickets come into the "Service Desk" and you need to use an automation rule to get it to the right IT team, instead of having something like a "service board" to automatically direct tickets submitted with that request form to. The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't make sense. For example, I can see "locations" in the admin tool, but can't edit them there; I actually have to go to the Asset Management (or CI/Asset) module and go to locations in TDNext in order to edit "locations". ----- ### "Excellent product for your Higher Education Help Desk or Enterprise Service Mgmt" — 5.0/5 > **Andrea** | *5. April 2024* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I loved the ease of the product setup. They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once set up, reporting is easy, and the incident management process is solid and logical. The product has a fast response time, and the knowledgebase is easy to set up and configure. This product also can be configured for special business process flows if needed. > > **Nachteile**: I cannot think of something that we truly dislike. The product might be more clear if the Knowledgebase and Services Catalog were merged. That confuses some of our users. > > Our experience has been great so far. The price point for what we get has been affordable. Our renewals contain reasonable increases. We meet with the TDX team quarterly, and they provide product roadmaps and tips and tricks. We have a .25 FTE managing the product, which is GREAT compared with other ITSM tools that require a full-time staff member to program the tool. It is not needed with TDX. ----- ### "Good overall" — 4.0/5 > **Paul** | *14. Juni 2022* | Hochschulbildung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The ease of entering most information is very nice. The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or group/responsibility easily. Integration options are pretty good and the fact that it supports our Single sign-on method for increased security is a plus. > > **Nachteile**: It isn't always as flexible as IT needs it to be. It is not possible to have a requestor and recipient which would be a great help. Many of our users have office managers or assistants that submit work orders/tickets on behalf of the user experiencing an issue or requesting a service. Having the ability to have a requestor and recipient specified in TDX would be awesome. We also don't have an easy way to split tickets as the system is currently implemented. For example, we often have users submit requests to have say five PCs set up but our workflow requires we have one ticket per device for proper tracking. This becomes a greater issue when users need equipment repaired. It may be a bit of a limitation of how we are implementing things but simply copying the work order requires we adjust multiple pieces of content or triggers a workflow for which users need re-approve tickets since there are charges for some services and not others. The ability to clone tickets with the approval status still in place would be a great option for situations where the requestor has already approved the charges for the work on the main ticket. I would also really like to see an option to require data fields at specific steps in the ticket workflow. Currently, this seems very limited. For instance we can require someone to enter their phone number and location but we can't require the technician fill out the solution or resolution method for the ticket when they are resolving/closing tickets. > > It is mostly positive. It has been relatively quick and the ability to upload documentation and images is very nice. One thing that bugs me is that attachments open in new windows/tabs and I don't see an option to set how you'd like that to happen. It would be nice to have a document always open in a new window. It would also be great if I could set tickets to open in a new tab instead of new windows but I don't see that as an option either. The workflow overall is pretty good and writing reports is pretty powerful yet simple. The day-to-day ease of use could be improved though. Also, support for high-efficiency HEIC images would be great. JPEG and PNG are good but a lot of newer phones shoot in HEIC by default. It would also save some space with attachments. ----- Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/121317/teamdynamix?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/121317/teamdynamix) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten