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Über SAP Ariba

Eine einzigartige webbasierte Plattform, die dir hilft, effizienter und effektiver als je zuvor zu kaufen, zu verkaufen und Bargeld zu verwalten.

Erfahre mehr über SAP Ariba

Vorteile:

Still, it integrates nicely with the ERP and keeps all the transactions in sync.

Nachteile:

At first it can be hard to navigate the system and get everything set up.

Bewertungen zu SAP Ariba

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,5
Kundenservice
3,8
Funktionen
3,7
Preis-Leistungs-Verhältnis
3,5

Weiterempfehlungsquote

6,2/ 10

SAP Ariba hat eine Gesamtbewertung von 3,7 von 5 Sternen basierend auf 77 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (77)

Martin
Digital Business Manager in Österreich
Groߟhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sehr schlechte und langsame Einkaufsplattform

1,0 letzten Monat Neu

Kommentare: sehr mühsam, der Support muss unbedingt was ändern--> man bekommt immer antworten die mit dem eigentliche Problem nichts zu tun haben. Auch die Hilfeseiten bieten eigentlich so gut wie nie einen brauchbaren Lösungsansatz. richtige Techniker gibt es im Support anscheinend nicht

Vorteile:

Übersicht, Leichtes hinzufügen von Kunden

Nachteile:

sehr langsam, seiten müssen immer wieder aktualisiert werden, man kann keine mehreren Tabs aufmachen, Der SUPPORT ist eine Frechheit(ich habe noch nie so schlechten Support erhalten)

Tim B
Key Account Manager in Deutschland
Groߟhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Katastrophale Usability

2,0 vor 2 Jahren

Kommentare: Die Administration ist eine Katastrophe. Beispiel: Benutzer hinzufügen ist unter Benutzer löschen zu finden.

Vorteile:

Nichts. Es gab mal einen guten Support aber vermutlich hat man den aus Kostengründen gestrichen.

Nachteile:

Benutzeranlage: furchtbar; Übersetzungen ins Deutsche: furchtbar! Man weiß kaum, was Ariba will. Rechnung erstellen: Hilfe!!! Nichtssagende Fehlermeldungen etc. Alles schön in Screenshots dokumentiert.Ariba sollte mal bei Onventis zur Schule gehen...

Olaf
Contentmanager in Deutschland
Groߟhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ungenügender Support für Lieferanten

2,0 vor 8 Monaten

Vorteile:

Nichts. Alle Funktionen sind versteckt und in der Handhabung verkompliziert.

Nachteile:

Absolut unübersichtlich Ungenügender (nach Schulnoten) Support für Lieferanten Keinerlei Direktkontakt / Tickets werden nur bearbeitet wenn sich der Käufer einschaltet

Mohamed
Mohamed
Accounting in Marokko
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User Review - SAP Ariba

4,0 vor 3 Jahren

Kommentare: - My impression is that SAP Ariba Represent the best solution of Suppliers Management, The software cover all the Suppliers needed Data ( Registration, Qualification, Performance, Pre-Risk Assessment).

Vorteile:

- Evaluate risks in the Supplier´s value chain in the following areas: a. Quality Management, b. Sustainability and integrity, c. Health / Safety / Environmental, d. Quality and Continuous Improvement, e. Operation Excellence and Supply Chain, f. Data Security - Supports the process for conducting a financial health review of the supplier. - Be efficient through the sharing of supplier qualification status and risk mitigation actions across the company

Nachteile:

- Prompt Assistance is needed form the support Team is needed especially on assisting the supplier who has troubles with registration in SAP Ariba.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Onlinemedien, 10 000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

SAP Ariba- the best Procurement automation tool you can have

5,0 vor 6 Monaten

Kommentare: Overall, its a great tool to solve all our 3rd party vendor communications. Though it may have a few downsides but still better in the industry.

Vorteile:

a. Effective lifecycle design for all procurements needs b. The comprehensive capability of encompassing every activity involved in procurement from pre-PO to vendor selection c. Excellent integration with inhouse tools for quick payment processing d. Safe and secure authorization/single sign-in methodology

Nachteile:

Very slow operations and the UI/UX is difficult to understand, need to put a lot of time to learn, feels outdated. There a bit issues in adding many 3rd party contractors. The capacity needs to be increased.

Blake
Trade Specialist in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SAP Ariba works

4,0 letzten Monat Neu

Kommentare: Access to clients in SAP Ariba is great, having everything in one platform is a huge win as well.

Vorteile:

Everything is in one place and not spread across multiple platforms.

Nachteile:

The functionality is not where it should be. As a new user it is hard to navigate and understand what to do.

Carmen
Biorepository Manager in USA
Forschung, 5 001–10 000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SAP Ariba Review

3,0 vor 2 Monaten Neu

Kommentare: It was okay. I think there is need for more clearer platform

Vorteile:

I like that you can see who needs to approve/check or modify an order before finalizing the Purchase Order.

Nachteile:

I didn't like that some functions or buttons are hard to find

Garrett
Architect in USA
Architektur & Planung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SAP ARIBA ++

4,0 vor 3 Wochen Neu

Kommentare: Overall it has been a very good experience.

Vorteile:

Really useful tool - love how easy it is to use.

Nachteile:

User interface could be improved and feel better

Eric
Use Case Intern in USA
Informationsdienst, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great ERP Software!

5,0 vor 4 Wochen Neu

Kommentare: Overall I had a great time using SAP Ariba!

Vorteile:

one of the smoothest ERP systems built. Great!

Nachteile:

Sometimes theres system lag. Minor issue

Mrunmayee
self employed in Indien
Welthandel & internationale Entwicklung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simplified Vendor Management

5,0 vor 2 Monaten Neu

Kommentare: It is a robust tool for businesses aiming to optimize procurement workflows.

Vorteile:

Tracking supplier contracts and payments became transparent, helping us negotiate better deals with vendors.

Nachteile:

The interface felt outdated in some sections, but the overall functionality is excellent.

DONNA
account administration lead in USA
Bau, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sap Ariba review

5,0 letzten Monat Neu

Kommentare: very happy with invoice and payment tracking

Vorteile:

easy to track invoices and get paid quickly

Nachteile:

a little difficult to update company information when needed

Linda
Bookkeeper in Kanada
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Pretty good software

4,0 vor 3 Wochen Neu

Vorteile:

Requests for help were quick to respond to

Nachteile:

Steps on entering invoices and attachments were a bit confusing

Samuel
Estimator in Kanada
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Software review

5,0 vor 2 Monaten Neu

Kommentare: Overall good experience, software could use an upgrade

Vorteile:

Simple interface and great third party for work related items

Nachteile:

It's a bit confusing, there are sometimes many options

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Forschung, 5 001–10 000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Stay away

1,0 vor 2 Jahren

Kommentare: worst system ever. System is broken. It is breaking people in my organisation.

Vorteile:

nothing - everything in the system that I've used is broken. I've had a different problem with every PO I've created.

Nachteile:

This is the worst software system I've ever encountered and I worked in government for 15 years. It is constantly crashing, the team buying function doesn't work, the system can't cope with changes to POs after they have initially been created. E.g. I want to break 1 payment into multiple at a later date - the system can't deal with this and now I'm left with cranky vendors who can't get their invoice paid. I manage over 30 contracts which are all multi-year. I can't get my colleagues access such that if I'm on leave they can't pay invoices for me. Some POs I've created never got sent to the vendor, even though other POs have gone. There are so many bugs in this system. Stay away from it if you are a large, complex organisation.

Lucy
Art conservator in Mauritius
Kunst & Handwerk, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Ariba is a nightmare for small business suppliers

3,0 vor 2 Jahren

Kommentare: Terrible! I’ve spent many hours on tutorials and setting up my profile for one customer. I would have rather done work for another customer and spent my time more wisely.

Vorteile:

There is no pro for a small business supplier. It is just a time waster.

Nachteile:

For a small business owner, run a mile from a customer that requests you to use Ariba. You will spend many, many hours of your time trying to figure this system out, only to land up not being paid with the excise that the PO numbers are somewhere in the system!

Ashley
Billing Manager in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Beware

2,0 vor 3 Jahren

Kommentare: We have run in to more problems than solutions with Ariba. Again, being able to see the status of invoices and PO's is great, but I dread when I get emails letting me know a new PO is available or when I have to send invoices through this site. I don't ever expect it to work.

Vorteile:

I like that I can see the status of my uploaded invoices and the status of my customers' purchase orders without having to reach out to the customer.

Nachteile:

I do not like that this software constantly throws errors and doesn't always process my invoices. Half the time, I don't know whether the invoice was sent or not because it jumps me back to the home screen when I'm mid-way through uploading an invoice. When trying to open purchase orders, I constantly get "exception encountered" error messages and have to reopen the PO's numerous times in order to see them, then cross my fingers that I don't get the "exception encountered" error message again and again when I choose print. The worst part is that we as the customer are forced to pay for this service that rarely works. We have no choice be to receive PO's from this site and to send invoices through this site. Some of our invoices come to ~$35 A PIECE to send! Many customers use sites that are no cost to us that work significantly better than this one.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Extortion

2,0 vor 3 Jahren

Kommentare: They're big, they don't give a crap about you. They're great at selling this 'service' to customers, so prepare yourself, as a vendor, to have your 'free' standard account upgraded to a paid account without your permission.

Vorteile:

Nothing. I hate this software. We use it only because our customers require us to

Nachteile:

It's awkward and outside of our normal processes. Every customer uses it slightly differently, so you never really get used to what each one needs. Customer support is terrible - and we need to call them EVERY TIME we need to process an invoice in the platform. Worst, though, is that they're charging customers for it - and telling vendors that their account is free. Then, when SAP Ariba signs enough mutual customers, they start charging the VENDOR for a service they hate using. They get paid on both ends of the transaction - even though we're transacting through Ariba under protest. It's extortion, really.

Balamurugan
Process Lead in Indien
Informationstechnologie & -dienste, 10 000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Supplier Lifecycle Performance

5,0 vor 2 Jahren

Vorteile:

Supplier can able to upload their documents for vendor registration in Ariba SLP portal

Nachteile:

Catalogue purchase.CIG Cloud Integration Gateway.

Christine
Director in Singapur
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Ariba is a poor system

1,0 vor 2 Jahren

Kommentare: One of the most terrible, frustrating experiences and I normally give up any day I have to use it after about an hour on trying to refresh one page.

Vorteile:

Nothing. Its slow, pages don't refresh properly. Can't upload invoices or see a clients Goods received notification.

Nachteile:

Nothing its too slow and pages don't refresh

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We use this as a supplier. And it's not very friendly

3,0 vor 7 Jahren

Kommentare: Little benefits. We use it since our customers use it and we're forced to.

Vorteile:

You can monitor and capture some request from the customers, receive notifications, process everything online.

Nachteile:

Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 10 000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ariba

5,0 vor 4 Jahren

Vorteile:

Ariba is a necessary tool in my job. It was really easy to learn and has a lot of features.

Nachteile:

Not many issues with Ariba. Sometimes their are glitches but that could be on my company's end and not a true Ariba issue.

Kortne
Sr. AP in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

KS Review

5,0 vor 3 Jahren

Vorteile:

The software was visually appealing and easy to use

Nachteile:

I have absolutely zero complaints about this software.

Muhammad
Project Engineer in Pakistan
Versorgungsunternehmen, 10 000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The one of the best tool which helps you in managing your procurement cycle.

4,0 vor 3 Jahren

Vorteile:

As my company SAP heavy so one thing generally I like about this product is it is smoothly integrated with my existing SAP product.

Nachteile:

Product/material inspection process should also be the part of this product

Nathan
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clunky, anything but user friendly and just annoying.

1,0 vor 2 Jahren

Kommentare: Who commissioned this??

Vorteile:

Nothing is intuitive and flows. You will drop off the invoicing page several times for no apparent reason other than entering drop down box information.

Nachteile:

An hour job becomes this angry ball of frustration from the slow loading of everything to not finding what you need to continual adding the same piece of information several times only when you update for it to be gone and start again. Then after 5 attempts the page reloads by kicking you off.

Ronald
President in USA
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Hostage situation

1,0 vor 3 Jahren

Kommentare: I was incredulous when I learned that we now had to pay a percentage of ALL of our invoices just to collect money for services rendered.

Vorteile:

Nothing. Bloated functionality based on old coding.

Nachteile:

Part of the new model of corporate accounting apparently. Charge the vendor for the privilege of sending an invoice.