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seit 15 Jahren bei der Softwareauswahl

Über LeadSquared

Erhöhe die Verkaufsgeschwindigkeit deines Unternehmens mit LeadSquared CRM. 15.000 Verkaufs-Benutzer auf der ganzen Welt vertrauen darauf.

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Vorteile:

There is a lot of things to like - but will these things work with software, its a question mark.

Nachteile:

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated.

Bewertungen zu LeadSquared

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,9/10

LeadSquared hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 160 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (160)

Rahul
Rahul
Administrative Assistant - Admissions
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Very Useful Software for Sales Field

5,0 vor 8 Jahren

Kommentare: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Vorteile:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Nachteile:

Third party integration with LSQ takes time.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
Vice President in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 1 001–5 000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Highly Customizable CRM

4,0 letztes Jahr

Kommentare: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Vorteile:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Nachteile:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Niharika
Client Account Manager in Indien
Bildungsmanagement, 1 001–5 000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leadsquared as a CRM tool- Pros and cons

4,0 vor 2 Wochen Neu

Vorteile:

User Friendly, Customization and flexibility, security and compliance, lead engagement, lead monitoring, customer support, analytics and reporting

Nachteile:

cost and it is complex for a small team, features do overlaps here

Altaf
Altaf
Zonal Business Head in Indien
Verifizierter Nutzer auf LinkedIn
E-Learning, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Frustrating Experience of Inefficiency and Disregard

1,0 vor 2 Monaten

Kommentare: Working with LeadSquared has been a nightmare. They took six months to implement their system, during which they made numerous blunders and constantly changed developers. This caused us to lose business for an extended period. Their customer service is abysmal, showing a lack of concern for the issues we faced. They seem more interested in manipulating situations than resolving them. Even now, we continue to struggle with their platform."

Vorteile:

I found nothing to like about LeadSquared; my experience has been incredibly frustrating.

Nachteile:

I found nothing to like about LeadSquared; my experience has been incredibly frustrating.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We Go Live in a Week!

5,0 vor 3 Monaten

Vorteile:

I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons are placed and what different user levels can and cannot see. Our partnership began in November 2023. We have built a beautiful system to meet our Admissions Teams' needs. The Marvin view is awesome! Our representatives are excited to start using it!

Nachteile:

There are only 4 levels of users (Admin, Sales Manager, Marketing, and Rep User). We have a 5-layer structured team, so one additional level would have been ideal. However, we figured out a workaround :)

Rajesh
VP Finance & Accounts in Indien
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CRM That Made A Difference

5,0 vor 2 Jahren

Kommentare: So far Good, Excellent.

Vorteile:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Nachteile:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Devesh
Operations Head in Indien
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great CRM Platform for B2C Businesses

5,0 vor 2 Jahren

Kommentare: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Vorteile:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Nachteile:

Nothing as of now, mostly fulfils our requirements

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sunil
Business development manager in Indien
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

4,0 vor 2 Jahren

Kommentare: Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

Vorteile:

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

Nachteile:

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sagar
Manager Learning & Org. Development in Indien
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Leadsquared- One CRM to rule them all

5,0 letztes Jahr

Vorteile:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Nachteile:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

shivendra
VP Sales & Marketing in Indien
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Review - Lakshmishree Investment & Securities Pvt. Ltd.

5,0 vor 2 Jahren

Kommentare: amazing

Vorteile:

multiple customizable reports at different user levels

Nachteile:

issue in integration with our backoffice

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Preetha
GM-Operations in Indien
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good CRM for marketing purpose

5,0 vor 2 Jahren

Kommentare: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Vorteile:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Nachteile:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Irfanudeen
Senior Academic Counsellor in Indien
E-Learning, 5 001–10 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Leads management with the help of LeadSquared

4,0 vor 3 Jahren

Kommentare: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Vorteile:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Nachteile:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Aditya
Business Development Executive in Indien
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An effective lead management software

5,0 vor 2 Jahren

Kommentare: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

Vorteile:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

Nachteile:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rohit
Digital marketing Executive in Indien
Maschinenbau oder Wirtschaftsingenieurwesen, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Leadsquared helps us manage leads efficiency.

5,0 vor 2 Jahren

Kommentare: Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

Vorteile:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

Nachteile:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Karan
Associate in Indien
Computer-Vernetzung, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A one-stop solution for our sales team!

3,0 vor 2 Jahren

Kommentare: LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool.

Vorteile:

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier.

Nachteile:

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Santosh
Head-Sales & Marketing in Indien
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lead Management Towards enhancement of results

5,0 vor 2 Jahren

Kommentare: Good

Vorteile:

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

Nachteile:

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much Santosh for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Reto
Reto
Project Manager
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Marketing Automation - easy & straight forward Marketing Campaigns

4,0 vor 9 Jahren

Kommentare: Leadsquare opens the world to automated lead campaign management. It is easy to use and straight forward when it comes to campaigns and lead generation. With it’s built in CRM and the focus on the engaged leads, your sales have the right customers in focus.

Vorteile:

It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art. With the engagement score, you focus on the real engaged leads. If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay.

Nachteile:

When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward. CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Shari
Career Counselor in Indien
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good CRM

5,0 vor 2 Jahren

Vorteile:

Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.

Nachteile:

I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Arathy
Career Counselor in Indien
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Lead Management

5,0 vor 2 Jahren

Vorteile:

Lead management made my work easy. I could do the follow-ups effectively

Nachteile:

Mobile CRM sometimes gets hang. So takes time to update the notes

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sejal
Senior Manager in Indien
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good CRM

4,0 vor 2 Jahren

Kommentare: Good

Vorteile:

1. Call TRACKING 2. Lead distribution 3 ease of team management

Nachteile:

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Rohit
Marketing Manager in Indien
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Leadsquared has really helped our organization streamline the process of leads management.

4,0 vor 7 Jahren

Kommentare: Better Leads management and sales funnel tracking along with better lead nurturing process.

Vorteile:

Customization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.

Nachteile:

Integration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Puneet
Assistant General Manager
Grundschul- & Sekundarbildung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Leadsquared CRM- A User friendly tool

4,0 vor 7 Jahren

Kommentare: It will be good if we can have a complete automated tool starting from lead capturing to sending offer letters and finally keep a track of complete life cycle of student

Vorteile:

Easy to navigate, user friendly interface, very good tool for marketing automation. Create list on various parameters is a very useful feature.

Nachteile:

User specific roles and permissions can be further improved. Complete lifecycle of student starting from lead to student placement is missing.

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Vikash Deep
Admission counsellor in Indien
E-Learning, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

LSQ - Review

4,0 vor 2 Jahren

Kommentare: It was really good working in LeadSquared.

Vorteile:

LeadSquared helps in the time management, easy to use , also helps in great follow up.

Nachteile:

Sometimes there is a downtime which can hamper our work but for a short period of time

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An all-in-one platform to manage and capture your leads

3,0 letztes Jahr

Kommentare: I have been using it for last 5-6 months and found it good as ot has all features I wanted.

Vorteile:

The thing I liked with Leadsquared is it has each and every feature to capture and manage leads. It seamlessly integrate with other tools. Magic button feature in lead management module is great.

Nachteile:

It works a bit slow. As well as it's ui/ux isn't that good so first-time user can find it difficult to learn. It integrates with Ameyo but sometimes it can't make called through it. We have to do it manually most of the times.

Suraj
CRM Management Trainee in Indien
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Time saving

4,0 vor 2 Jahren

Kommentare: nice

Vorteile:

features like managing database in a single place !

Nachteile:

emails go in spam most of the time, want to get it resolved asap, as it will be better for sales !

Antwort von LeadSquared

vor 2 Jahren

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.