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Vorteile:

SimplePractice is so easy to use and the customer service is wonderful & quick.

Nachteile:

The one feature I have been having trouble with is regarding the recent update adding Couple profiles.

Bewertungen zu SimplePractice

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,5/10

SimplePractice hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 2 760 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (2 760)

Kelly Elise
Kelly Elise
Owner
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Avoid SimplePractice

2,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Mohammad
Mohammad
IT Systemkaufmann in Deutschland
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tolle Software mit viele Funktionen aber ist etwa teuer

5,0 vor 2 Jahren

Kommentare: Gute Software für Zeitmanagement

Vorteile:

Ich nutze mal dieser Software schon seit ca. 3 Jahren und habe es immer für meine Zeitmanagement benutzt. Es war immer top. Also habe gar keine Probleme damit. Später fand ich, dass neue Funktionen ind schon entwicklet, aber werde ich die Zeitnah nutzen.

Nachteile:

Von mir aus, nur die Preis ist etwa hoch. Aber sonst finde ich alles top

Leah
Leah
Program Manager and Research Specialist in USA
Verifizierter Nutzer auf LinkedIn
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Starter Software for New Clinicians

5,0 letztes Jahr

Kommentare: I love the features and integrations that SimplePractice provides when using medical software for the first time. I was not overwhelmed when I first used it, it was very easy to adapt and play with.

Vorteile:

I love how simple and easy to use the software is for new mental health professionals adapting to the business management side of mental health services.

Nachteile:

Billing can be a hassle sometimes if you are just starting off and unfamiliar with the process. Also, reminders can be a little overwhelming, there needs to be a more consistent structure.

Ileana
Therapist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

SimplePractice is a great platform to run a practice

5,0 vor 5 Monaten

Vorteile:

SimplePractice makes having a private practice SIMPLE. With this software clients can schedule a consultation with you, input credit card information, you can send them the required paperwork, charge them for the invoice and also add clients notes and measurements all in one place.

Nachteile:

The price is a bit high when starting off, but it is worth it.

Amar
Software Developer in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great app for tracking health

5,0 vor 2 Monaten Neu

Vorteile:

So simple to track daily calories with a user-filled database of foods. It also had all my records from my doctor which was super helpful.

Nachteile:

I wish it meshed with other apps easily such as myfitnesspal

Marianne
Psychiatric Clinical Nurse Specialist - prescribing APN in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple Practice bought Luminello - but it is very deficient as an actual Electronic Health (medical) record

2,0 vor 3 Monaten

Kommentare: I am now looking for another Electronic Health Record. One that includes documentation of care for the WHOLE person - including the body...

Vorteile:

It seems like it has all the bells and whistles for therapy - which is great, when I am only seeing people for therapy (which is rare). But, despite Simple Practice having bought Luminello to add on the medical/psychiatric EHR features, it is woefully inadequate for psychiatric services

Nachteile:

No vital signs (face it, this was the first thing ever digitized in health care. It is not available in Simple Practice, so you must hand enter vitals - every time.) No ability to include scored measures in a progress note automatically Diagnoses do not appear in progress notes unless they are hand entered No physical exam feature (this is literally available everywhere - but not in SP). No automatic display of medications and prescriptions written. There is no crossover from the medication section (Dr First) and the progress note. Meds are not easily viewed while working on a note and seeing the patient. Portal does not seem to contain education or information shared with patients (like med ed). This info is only available in a chat feature. No lab integration. Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc. I haven't used the billing feature This is overpriced for what it is. I am not sure what they "bought" from Luminello, other than patient lists and demographic info. Otherwise, it is just Dr First slapped on the back end of a therapy EHR.

Vincent
Clinical Sex Therapist in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-Use, Customizable, and Well-Intergrated

5,0 vor 9 Monaten

Kommentare: Overall, this is a great product. I'd just recommend a few minor adjustments and it would be the perfect EHR!

Vorteile:

I really love the intuitive calendar management. I can 'drag and drop' appointments and can easily set recurrences and move recurring appointments. I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly changes in information (i.e. client progress, client needs).

Nachteile:

I would improve the Telehealth app. The Telehealth app seems to malfunction quite frequently when clients are using their phones to join appointments. I have also noticed that my video glitches quite frequently. I would also improve the 'Share' function on Telehealth. It is very hard to screenshare and use it for sharing worksheets and handbooks.

Abby
Admin in USA
Personalwesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use and accessible

5,0 letzten Monat Neu

Kommentare: I have a had a wonderful experience with SimplePractice and I love how accessible it is

Vorteile:

SimplePractice is very easy and convenient to use

Nachteile:

Please improve your customer service calls

Makayla
Home health aide in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Awesome app

5,0 letzten Monat Neu

Vorteile:

This app is Very organized and well put together.

Nachteile:

Absolutely Loved everything about the app.

Alisa
Suicide Prevention Coordinator in USA
Einzel- & Familiendienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SimplePractice Review

5,0 letzten Monat Neu

Kommentare: I used this platform for about two years. During that time, I found it easy to navigate for scheduling.

Vorteile:

I was happy with the ease of using this platform.

Nachteile:

I do not have any complaints about this platform!

Anonymer Rezensent
Bürgerliche & soziale Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

HR DEV FRONT rev

5,0 vor 4 Wochen Neu

Kommentare: Great for managing a practice; simplifies scheduling and invoicing, though some features could be more flexible.

Vorteile:

User-friendly interface for managing appointments and billing.

Nachteile:

Limited customization options for certain features.

Elizabeth
Hearing Care Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very Helpful

5,0 vor 2 Monaten Neu

Kommentare: I started using this when I become overwhelmed at work and started taking it home. Found it very effective as my boys also noticed a difference

Vorteile:

I love this ITs easy to use and so helps with work stress and home stress

Nachteile:

I am not sure, wish there was more options or subjects

Jason
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I recommend, but if you want to grow, it can get costly

5,0 vor 8 Monaten

Kommentare: Simple practice is very good for a small team or solo practitioner. When you start to get bigger, it might be wise to compare options.

Vorteile:

Simple practice is simple. That is so helpful for a software. It is much easier to set up than the one we are currently using. I also like the two-way Google calendar integration.

Nachteile:

If you start to add clinicians, then it gets pricey, simple practice does not differentiate between full-time and part-time clinicians in terms of pricing. So we switched, because adding part-time clinicians was getting too expensive for the software. It is also not a marketing centered software compared to the one we are using now.

Carol
Therapist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Frustrations

1,0 vor 6 Monaten

Kommentare: There are so many things that the programming does without my oversight that have created problems with my clients. I do not like the system invoicing clients without my approval, or billing their credit cards. I have felt that the software is running my practice rather than me.

Vorteile:

I am sure that there are positive things about this EHR, but at this point I am too disappointed to remember anything.

Nachteile:

I HATE the fact that the programming removes clients whom I have scheduled on a weekly basis from my schedule without apprising me or the client. On 5 occasions it has appeared that I stood up a client or forgot about them, since they were no longer on my schedule suddenly with no warning.

Virginia
Clinical Director in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You get what you pay for

5,0 vor 8 Monaten

Kommentare: I’ve been with simple practice since my internship years ago. It has truly been simple. And it constantly provides more options.

Vorteile:

What I appreciate most about simple practice is that it is constantly growing, expanding, and improving what is available.

Nachteile:

The cost is pretty high as you start adding team members.

Clare
Counselor in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

There's got to be something better than this

1,0 vor 9 Monaten

Kommentare: There is absolutely no customer service. Zero. There's no phone number no email nothing. It's just not acceptable for the price and the sheer number of customers they have. Also it's not simple at all.

Vorteile:

The best feature is that you can make custom forms and you can email consent forms to clients.

Nachteile:

It's very outdated and clumsy. I use very few of the features. They recently made updates which were more like decorations that really messed up the functionality and I can't take it anymore. I'm looking for something else.

Halloran
Physician in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

customer support cannot be reached

1,0 letztes Jahr

Vorteile:

Support when you are in the buying phase is very responsive. Price is good.

Nachteile:

You cannot contact customer support directly even during business hours. You will be left hanging and unable to do patient care.

Antwort von SimplePractice

letztes Jahr

Dear Halloran, Thanks for taking the time to provide your feedback. We value your opinion and are grateful for your input. We understand that not being able to connect with us immediately via phone can be frustrating. However, we are happy to inform you that our customer support team has recently expanded, and you can now reach us via email and chat from Monday to Friday between 7 am and 10 pm ET and on the weekends between 8 am and 4 pm ET. Additionally, you can also schedule a phone or screen share support session from Monday to Friday between 10 am and 4 pm ET. We appreciate your patience and understanding while we continue to work hard to provide the best service possible. Your feedback has been reviewed at the highest level, and we will use it to make necessary improvements in the future. Sincerely, The Luminello Team

carolyn
Staff Nurse in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

staff intake nurse and educator

4,0 vor 3 Monaten

Kommentare: some what difficult to chose from the drop panel and pick the diagnosis i need to fit the client

Vorteile:

it is very simple i like that it is real easy to use and i am able to make simple notes

Nachteile:

not able to program to fit paperless business also i have trouble fitting the diagnosis with a intervention and goal sometimes

Ozan
Cmo in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good EMR

4,0 letztes Jahr

Vorteile:

Cheap, prescribing software is good as well

Nachteile:

Kept generating new windows between patient charts

Antwort von SimplePractice

letztes Jahr

Hi Ozan, Thank you for your positive review highlighting the affordability and effectiveness of Luminello, particularly in prescribing. We appreciate your feedback on the issue of generating new windows between patient charts and assure you that our development team is actively working on improvements. Your insights are crucial, and we are committed to delivering an enhanced user experience. If you have any further details to share, please reach out to our support team.

Humaira
Psychotherapist in Kanada
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple practice has been an efficient EHR

5,0 letztes Jahr

Kommentare: Overall it has been a great experience.

Vorteile:

It is easy to use. The calendar is straight forward. The videos are hippa compliant which is what most therapists look for. Everything is in one place which makes it great (notes, chart, intake, assessments, insurance codes, superbills)

Nachteile:

Sometimes the video doesn't work due to some cache that has to be cleared to use. Sometimes clients do not get the video link

Chatham
Outpatient Therapist in USA
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of the Best

5,0 vor 3 Monaten

Kommentare: WAY better than other documentation platforms in mental health and wellness disciplines

Vorteile:

So user friendly. One of the best for those in mental health

Nachteile:

It only works best on Chrome Browser for some reason

Stephanie
Owner in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Business Owner

4,0 vor 3 Monaten

Vorteile:

Once set up, Simple Practice was easy to use.

Nachteile:

It's difficult to get your company set up on the platform.

david
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Product Review

3,0 vor 3 Monaten

Kommentare: I had a pretty unremarkable experience with it

Vorteile:

It is a simple program that is easy to navigate

Nachteile:

It was not very useful for what I wanted to do

Katie
PMHNP in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Exceptional EHR

5,0 vor 2 Jahren

Kommentare: The Team has been INCREDIBLE. I am incredibly grateful to each person at Luminello who has helped me. I am so thankful for how they fast-tracked the migration process to make it as smooth as possible. Thank you so much.

Vorteile:

The Team has been EXCEPTIONAL at Luminello. They offer individualized attention, support, and assistance to my private psychiatry practice. The platform is user-friendly, efficient, and easy to navigate. The customer service is outstanding. I am incredibly grateful to be using this EHR and highly recommend Luminello to every person looking for an EHR that is focused on mental health & psychiatry.

Nachteile:

Very satisfied. I would only request an integrated Spravato REMS feature for ease of compliance with this treatment and customized templates specific to Spravato and Ketamine Therapy.

Antwort von SimplePractice

vor 2 Jahren

Dear Katie, Thank you so much for your incredible review of our EHR for psychiatric mental health nurse practitioners! We are absolutely thrilled that you found it to be perfect. We have put a lot of effort into creating a comprehensive and user-friendly solution, specifically tailored to meet the needs of psychiatric mental health nurse practitioners, and it is incredibly rewarding to know that our hard work has paid off. Your feedback motivates us to continue improving and serving you better. We genuinely appreciate your support and trust in Luminello. Thank you again for your wonderful review!

Argenis
Argenis
CEO in USA
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The comprehensive tool that has made my practice a success.

5,0 letztes Jahr

Kommentare: I really like the ease of use of this platform is also outstanding and being able to navigate through the different functions is very easy. They even gave me some initial training to help me get familiar with all the features.

Vorteile:

I am delighted that the automatic appointment reminders have significantly reduced no-shows, allowing me to keep a much more organized schedule.

Nachteile:

Well I wish I could have more flexibility to customize them to my specific practice needs which would allow me to be even more efficient in my daily work.

Allie
HR Generalist in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple Practice Review

5,0 vor 6 Monaten

Kommentare: I have had an amazing experience overall

Vorteile:

I like the convenience of having therapy sessions online

Nachteile:

The only thing I don't like is when I need to use my phone but can't exit a session to do so