Odoo Erfahrungen

No Service

Kommentare: Wollen einfach nur Lizenzen verkaufen und dann nichts mehr mit dem Kunden zu tun haben. Wenn du als Unternehmen davon abhängig bist - ist der Schaden sehr gross.

Vorteile:

Nichts, da wir nur negative Erfahrungen haben.

Nachteile:

Das nichts funktioniert und es keine Unterstützung gibt.

Guter Support aber...

Kommentare: Die Zufriedenheit ist mit Odoo17 gesunken, wir haben das Produkt im Einsatz, doch in Anbetracht der Ereignisse der letzten Zeit, würden wir vielleicht ODOO nicht mehr berücksichtigen

Vorteile:

Technischer Support ist gut Die Mails mit den Videos helfen Skalierbarkeit und Flexibilität

Nachteile:

die schlechte Dokumentation der fehlende Zugang für Treuhänder Tendenziell sind die zu kaufenden Stundenpakete überteuert für deren Nutzen

Gute Software, aber viele Standard Funktionen sind Selbst nachzuarbeiten

Vorteile:

Es stehen viele Funktionen zur Verfügung

Nachteile:

Ständige Fehler in der Software Beispiel: Aussendienst Vorschau Web ist nicht gleich der PDF Werbung Powered by Odoo kann in der Enterprise Version nicht sein, Raus damit

Einfach nur Zeit und Geld Verschwendung - Nimmt Zoho!!!!!!!!!!!!!!!!!

Kommentare: Schlechter Eindruck und schlechte Softwarequalität! Tests sind nicht ausschlaggebend, und wenn, dann macht einen monatsbasierten Vertrag, damit ihr kündigen könnt.

Vorteile:

Das Ende des Knebelvertrages da die versprochenen Funktionen nicht gehen oder einfach der schlechte support.

Nachteile:

Funktionen, Fehlermeldungen, schlechter Support, Knebelverträge, Können ihre eigene Software nicht nutzbar machen, Ständig Fehlermeldungen

Teuer

Kommentare: Gesamt zu teuer

Vorteile:

Es funktioniert einigermassen und ist nutzbar.

Nachteile:

Die wichtigsten Sachen müssen auch hier zugekauft werden und dann wird es richtig teuer ! Die Installation ist auch hier eine Katastrophe für Nutzer.

Flexibility and efficiency in work management.

Kommentare: It has an excellent user interface and is easy to use. It also offers various modules depending on the work area and has a wide range of management needs.

Vorteile:

Odoo has helped me maintain control over employee attendance and keep a record of their hours. Additionally, it facilitates the management of each employee by handling their personal information, documents, contracts, and contact details. I have also used it to perform automatic salary calculations based on their working hours.

Nachteile:

Although Odoo is an excellent tool for management, whether for human resources or other areas, it has integration issues with other systems, which can make it complicated and sometimes require additional development.

Great software that takes a while to prove its worth

Kommentare: Odoo's customer service has often been really responsive - this is not always the case with their partners..... choose carefully.

Vorteile:

Odoo is software with huge possibilities whether your business is large or small. It captures all the data that you require for your business and integrates many aspects of the business workflow.

Nachteile:

It sometimes feels as though one is driving a ferrari with a learner's licence. Keep your expectations under control and be prepared to put a lot of time into learning how to get the best out of the software.

Horrible product and service for a small company

Kommentare: Nightmare. We spent thousands on Odoo internal consultants, plus we hired a third-party consultant, because Odoo consultants were not available or didn't provide work-arounds. Constant frustration. Hundreds of hours trying to implement the product. Simple tasks like setting up email and service contracts are almost impossible to get working, even with paid assistance.

Vorteile:

Not much to like. We hoped for an all-in-one product to save duplicate data entry. What we got was a ton of non-integrated features, complicated workarounds, and compromises, plus expensive uncaring, unresponsive PAID consultants.

Nachteile:

No field service scheduling. Accounting system is overly complex and not suitable for smaller companies that need simple accounting. Calendar started double-booking, Requirement expensive consulting to implement. Tons of work-arounds. Unresponsive, uncaring consultants, expensive consulting fees.

SQL error while installing app

Kommentare: Satisficed with the outcome and how the software is adapted to our needs. Support if not bad and they give you a solution.

Vorteile:

Open source and easy to troubleshoot. I give you the freedom to customize the apps according to your needs. Very important for businesses with complex processes that do not follow standards.

Nachteile:

Sometimes there is a fine line on support if you are not hosted in Odoo.sh. Not fare at all for self hosted companies

Capable but complex software

Kommentare: After 2 years, I feel really comfortable with the software for daily tasks. However, I am still learning how to get more results out of the same software.

Vorteile:

There are a ton of features, more than I would think about any business can make use of, all for an affordable monthly subscription. There are a lot of ways to customize the software to work for your business and improve workflows, and many connectors available for connecting to external API's (my most used one is UPS)

Nachteile:

The huge variety of apps available and extensive options makes it pretty difficult for a beginner to dive in, DIY style. They offer success packs to get you up and going, but they're really expensive (personal subjective opinion, I guess). The free support included with the online subscription is pretty good, and there's some videos online that might get you started, but it'll be a bit of work getting going.

ICT Expert

Kommentare: "I recently had the opportunity to experience the services offered by this Odoo, and I must say that I am thoroughly impressed. During or after system development stages including the training sessions, the moment I reached out for assistance, the team was incredibly responsive and professional. The quality of the service provided exceeded my expectations, and I would highly recommend their services to anyone in need. Thank you for your exceptional work! :)"

Vorteile:

Its Enterprise Resource Planning [ERP] Software that offers a suite of business applications for all businesses which includes the following: 1. Comprehensive All-in-One Business Platform. 2. Modular and Customizable. 3. User-Friendly Interface. 4. Automates Processes and Workflows 5. Real-Time Dashboards and Reports. 6. Works Online and Offline. 7. Integrated Communication. 8. Accessible from Any Device. 9. Scalable Cloud Hosting. 10. Active Community Support.

Nachteile:

I witnessed that on the Dark Mode, there are some text in a certain field that doesn't appear perfectly (In some cases totally disappear), so I was suggesting that text should always change to readable while on Dark Mode.

One system that rules it all. Accounting, CRM and ERP for a steep price

Kommentare: My overall experience is that i wouldn't change systems anymore because this is a one way stop. It has it all to run your company.

Vorteile:

Odoo is an all in one platform. And thats a special given considering the price it holds. You get Erp, accounting and CRM in one. And thats what i like the most. You dont need three different packages anymore and connect them together. This is a winner for me.

Nachteile:

Some simple things arent simple to change in the online environment. For example. If you would like to change the register form for new clients on the ecommerce side. Or add a picture link to a product.

Older Populated Company Sets foot into the Future

Kommentare: The implementation team is amazing, thoughtful, and encouraging.

Vorteile:

The user friendly aspect of the software. For a company that has been around for 50 years, ODOO is a nice upgrade without the stress of teaching an older population a new way to be.

Nachteile:

That the repetitive of the windows makes you doubt if you are in the right place. However each step is so easy and user friendly, it is hard to screw up.

In the end the support was great

Kommentare: Overall satisfied but resolution of problems can take quite some time.

Vorteile:

Excellent support from [sensitive content hidden] on email marketing problems.

Nachteile:

It took too long to discover that our problems were caused by an Odoo code update 2 weeks before.

Great ERP system with plenty of potential for optimisation

Vorteile:

Many functions already included as standard. Access via mobile app is a good extension for daily work. Competent Support.

Nachteile:

Many functions are not mature until now. Regulations applicable in Germany are not taken into account, in particular requirements from the Working Hours Law (ArbZG) and accounting.

An Odoo Defender Review

Kommentare: beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

Vorteile:

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

Nachteile:

- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Great Software and Product Horrible Implementation and Support

Kommentare: Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.

Vorteile:

Alot of Features...If you have the patience and the money you can do anything.

Nachteile:

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

Kommentare: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Vorteile:

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Nachteile:

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.

Buckle your seatbelt, it's going to be a bumpy ride!

Kommentare: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Vorteile:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Nachteile:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Extremely disappointed by the Odoo solution and teams

Kommentare: So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.

Vorteile:

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

Nachteile:

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

Best CRM platform

Kommentare: I have found that Odoo solves several problems in our company, especially by centralizing all management operations in a single platform. Thanks to Odoo, I save time by avoiding manual tasks and automating processes, which allows me to focus on higher value-added tasks. In addition, the easy customization of the platform allows me to meet the specific needs of our company while maintaining full control over our operations.

Vorteile:

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

Nachteile:

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

Excellent ERP to manage your business operations

Kommentare: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Vorteile:

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Nachteile:

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Extensive ERP for a small to medium sized business.

Kommentare: Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Vorteile:

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few. I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store. Odoo uses Postgresql as database. It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own. Overall a very useful ERP.

Nachteile:

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql. Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much. Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting. I would also like to see more reporting options like traditional desktop apps. Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Great software, but avoid Odoo direct Implementation

Kommentare: We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it. We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success. My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Vorteile:

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Nachteile:

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Go down the Odoo rabbit hole at your own risk!

Kommentare: Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.

Vorteile:

Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.

Nachteile:

There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package. Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.