Odoo Erfahrungen

Complete set of business management software

Kommentare: Odoo has helped us to automate our business process securely while leveraging more revenue.

Vorteile:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Nachteile:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

In Betracht gezogene Alternativen: SAP S/4HANA Cloud, Zoho CRM, Dynamics 365, NetSuite und Acumatica Cloud ERP

Warum Odoo gewählt wurde: Odoo can be implemented on-premise making it more reliable and secure.

Zuvor genutzte Software: NetSuite

Gründe für den Wechsel zu Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Buckle your seatbelt, it's going to be a bumpy ride!

Kommentare: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Vorteile:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Nachteile:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

In Betracht gezogene Alternativen: Statii

Gründe für den Wechsel zu Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Best CRM platform

Kommentare: I have found that Odoo solves several problems in our company, especially by centralizing all management operations in a single platform. Thanks to Odoo, I save time by avoiding manual tasks and automating processes, which allows me to focus on higher value-added tasks. In addition, the easy customization of the platform allows me to meet the specific needs of our company while maintaining full control over our operations.

Vorteile:

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

Nachteile:

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

In Betracht gezogene Alternativen: WordPress

Warum Odoo gewählt wurde: Odoo has more features and is easier to use.

Gründe für den Wechsel zu Odoo: Opting for Odoo provides an all-in-one business management solution with integrated functionality for project management, accounting, human resources, and sales and marketing. In addition, the easy customization of the platform allows it to meet the specific needs of each company.

Odoo makes the employee management easy

Kommentare: Odoo is a flexible suite of business management applications that is easy to use and offers many features. businesses can customize and configure the system to suit their specific requirements, Its intuitive user interface and automation of business processes make it a popular choice for companies seeking an all-in-one solution. Overall, I am very satisfied with Odoo.

Vorteile:

Odoo employee management simplifies the process of managing employees by providing a centralized platform for employee data management. It automates key processes such as onboarding, performance tracking, payroll, leave management, and time attendance, reducing the burden of manual data entry and minimizing the risk of errors.It provides real-time access to employee data, which allows managers to make informed decisions about workforce planning, resource allocation, and performance management. Odoo employee management streamlines the process of employee management, saves time and resources while improving accuracy; Furthermore, its easy integration process with businesses.

Nachteile:

The system does not calculate the annual leave balance accurately according to the laws of the region in which you worked.

Best Business Management Tools

Kommentare: Since we are still new to this product, we are still in a bit of struggling to tweak it and customize it based on what we need and how our office operates. But for sure, once we got use to it and fix all what needs to be done, i'm sure it will be a big help to our company.

Vorteile:

what we like about this Suite is it replaces all our old applications into like on stop shop solutions for our Accounts, HR, Billing and our Project managers.

Nachteile:

What we are encountering now is a bit uneasy to modify sore features and we needs a lot of help from developer to adjust certain things to suite our needs.

In Betracht gezogene Alternativen: Dynamics 365 und SAP Business One

Warum Odoo gewählt wurde: we want to have one suite that will connect our Accounts department, HR and Projects Management team.

Zuvor genutzte Software: TallyPrime

Gründe für den Wechsel zu Odoo: Flexibility and cost.

Extremely disappointed by the Odoo solution and teams

Kommentare: So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.

Vorteile:

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

Nachteile:

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

In Betracht gezogene Alternativen: HubSpot Marketing Hub, Webflow und Quickbooks Online

Gründe für den Wechsel zu Odoo: For having a single app and single database. So far, we have nothing.

I really like Odoo

Vorteile:

It's an open code so you can personalize the platform as you need. The modules that are already integrated helped me solve problems that I didn't know I had

Nachteile:

Somo other areas of my company didn't have a great experiencie, like Customer Support

a software that has it all and is very versatile

Vorteile:

Odoo also offers a wide range of modules that can be easily integrated into a company's workflow, making it a versatile solution for businesses of all sizes

Nachteile:

Upgrading to new versions of Odoo can be time-consuming and may require technical expertise, which can be a challenge for some users

In Betracht gezogene Alternativen: HubSpot CRM

Gründe für den Wechsel zu Odoo: Odoo has a user-friendly interface that is easy to navigate and use. This can help businesses reduce the learning curve and increase user adoption.

Cheap open source ERP system

Kommentare: We are still in the implementation stage, but we like Odoo very much now, it has many great features that will make our life easier.

Vorteile:

I like that Odoo is an open-source ERP system, I'm not a developer, but the developers in our company can do whatever we want to fulfill our needs. Also, Odoo is very easy to use and has an easy and user-friendly interface.

Nachteile:

We are still implementing Odoo and didn't go through everything, but at this stage, we didn't find any problems with Odoo.

Odoo allows to manage the whole company in one software

Kommentare: I would like the process of customizing templates and the whole system in general to be simpler and not require so many steps. The free version is not as complete as I would have liked, but the paid version with all the modules we needed, allowed us to improve our sales system, although it was expensive.

Vorteile:

Thanks to Odoo we can manage all the different departments of the company, from marketing to sales and inventories. It is very intuitive and easy to use, so the process of adapting to the program was simple and fast.

Nachteile:

The program's crm makes our work life easier, since it allows us to automatically carry out sales campaigns, follow the process with customers and capture potential customers. I like the fact that the program can be installed locally on the PC or in the cloud.

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

Kommentare: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Vorteile:

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Nachteile:

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.

In Betracht gezogene Alternativen: Dynamics 365, SAP Business One, Next ERP und iDempiere

Warum Odoo gewählt wurde: less control over transactions, business volume and scenarios were not implemented in ERP.

Zuvor genutzte Software: Dynamics 365, SAP Business One, Next ERP und iDempiere

ERP:Finance and Manufacturing on Odoo

Kommentare: Good for SME, trade or ecommerce business, efective ERP not any bug found. Finance, planning,porecurement,inventory and manufacturing are integrated each ither aswell seprately installed.

Vorteile:

Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

Nachteile:

Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

In Betracht gezogene Alternativen: ERPNext und iDempiere

Warum Odoo gewählt wurde: transaction volume increased, many bugs were foubd and some features was missing

Zuvor genutzte Software: Dolibarr

Almost complete ERP for a fraction of other software

Kommentare: From what I have seen so far, Odoo solved or at least helped the situation of every information/workflow related problem we threw at it.

Vorteile:

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

Nachteile:

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it. Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

In Betracht gezogene Alternativen: Zoho CRM, Sage Intacct, Dynamics 365 und Quickbooks Online

Warum Odoo gewählt wurde: 1. User friendly for clients and their staff 2. Dimensional counterparty design 3. Import/export functions

Zuvor genutzte Software: TallyPrime

Surveying was easy as pie, Thanks to Odoo!!

Kommentare: Sometime, it takes more time to go with surveys, and gathering response from clients. Odoo has helped me in this regard. It's completely a time saver and cost efficient tool. Overall, Odoo manage to reinforce my office work and get the worked done in seemingly less time, creating happy clients and dedicated team at work.

Vorteile:

Odoo survey is the good option for quick start surveys. Before using it, I was in dilemma to choose the right software of my needs, and confused which one to choose, but with the help of capterra, I got to find the right one. The survey tool is a complete time saver, has pre-built questionnaire and other ready made stuffs to make your efficient and less time consuming.

Nachteile:

Odoo survey is more than a basic, unlike similar platforms, just in case you may get puzzled working with it's integrated features, so if you're not used to, you might feel it as a complicated one but trust me you'll be habitual and going with the survey will be lot easier after you use it. If you're waiting for a perfect survey tool for your work, Odoo Survey is the best I could recommend for you. And Lastly -I am not sugarcoating, believe me, that's my word! Try it once, you will get to know its value.

The best Open-Source ERP

Kommentare: Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales. The user interface is very intuitive and easy to learn, allowing me to start managing projects quickly and efficiently. The software is fully customizable with additional modules available that allow users to create workflows tailored to their specific needs.

Vorteile:

Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.

Nachteile:

some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.

In Betracht gezogene Alternativen: Oracle Primavera Cloud

Zuvor genutzte Software: HubSpot CRM

Helping companies to be better

Kommentare: I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Vorteile:

Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Nachteile:

As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

Odoo gives you full featured modern open source software to manage a business or any organization.

Kommentare: One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.

Vorteile:

No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.

Nachteile:

It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.

Great software, but avoid Odoo direct Implementation

Kommentare: We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it. We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success. My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Vorteile:

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Nachteile:

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Go down the Odoo rabbit hole at your own risk!

Kommentare: Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.

Vorteile:

Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.

Nachteile:

There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package. Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.

Why Others When Odoo Is Here?

Vorteile:

From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.

Nachteile:

There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.

In Betracht gezogene Alternativen: SAP S/4HANA Cloud, Oracle PeopleSoft, Dynamics 365 und QuickBooks Desktop Enterprise

Everything in this single platform

Vorteile:

Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.

Nachteile:

At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.

Odoo is Great!

Kommentare: Synchronization of the whole operations of company

Vorteile:

- User Experience very fluently - Business Scope is complete - Easy to develop and customize

Nachteile:

- Difficult to found technical experts - Difficult to found functional experts

In Betracht gezogene Alternativen: Dynamics 365 und JD Edwards EnterpriseOne

Warum Odoo gewählt wurde: UX and relations cost/benefits

Zuvor genutzte Software: SAP Business One

Gründe für den Wechsel zu Odoo: Best relation between return and invesment

Easy, modern and flexible but quirky

Kommentare: The 1-800 line is horrible. You can't speak to anyone. In order to speak to someone knowledgable, you have to submit a ticket and wait DAYS. And sometimes they have no clue how to help you. Or you have to pay for Service Pack Hours, which aren't cheap, and then you use up hours to get good help.
I would also advise new users/admin to try your best to use the default functionality, try not to customize too much b/c sometimes it looks like it's working on face value but then it turns out not to, or it takes a long time when saving new data. You end up having to wait seconds for loading.

Vorteile:

I like how everything flows together. From contacts, into the quote, into the sale, pulling from product /price list, into accounting. It has helped reduce a lot of redundant work, which we dealt with in our previous systems, which didn't speak to each other.

Nachteile:

The accounting side of things is lacking. It has odd functionality. Like you cannot have 2 decimal places on your Sales side and 4 decimals places for raw materials/purchasing. Both sides have to be on the same decimal count, which is inconvenient. The bank reconciliation functionality is strange. It's not like Quickbooks, I believe it's more of a European way of reconciling, vs a USA sort of method. We've also had issues with the invoices not pulling from item receipts, they tie back to the PO, and ignore the Item Receipt. Which is also odd to me. So there has been an adjustment period on the accounting side.

Regarding backend development.

Kommentare: Overall experience with odoo is good. as per suggestion i would like to suggest that if odoo comes with more technical videos and content then it will increase odoo developers as in India there are many companies of odoo but compare to other technology odoo is less so to attract developers there has to be content from where developer can learn easilty currently in odoo website there is only functional videos no doubts that it helps developer bt for technicall there is only some pdfs or less content so odoo can come up with tehnical how to customise odoo as per customer requiremetns .

Vorteile:

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

Nachteile:

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.

ODOO cloud solution: convenient, fast implementation and strong support from ODOO implement team.

Kommentare: ODOO cloud: hassle free solution for a company like ours that has no time to spend on managing IT infrastructure. We have improved not only our company efficiency, but have no a central repository of information for our users, speeding up access to the correct and complete information.

Vorteile:

The architecture of ODOO is really smart and has allows us to develop really customized solution, that were sometimes really complex as to meet our practical needs. ODOO team project management was really efficient and at the end cost effective. We have managed to migrated from an older own hosted version to ODOO cloud in a very short time, without disturbing our daily operation.

Nachteile:

ODOO solution has a lot of features that are constantly evolving. Sometimes data structure seems to change from version to version and this may become confusing for the user, specially when functionalities are being impacted at the same time.