BQE CORE Suite Erfahrungen

Great way to track time, projects, expenses, and time off.

Vorteile:

This is a all in one suite, which is fantastic for tracking everything time and monetarily to a project. It also is great for keeping track of employees billable hours for internal office review.

Nachteile:

Currently the contacts list is only available to administrators, so we can not use it to have a database of client contact information. Additionally, the way it requests to list someone as client or supplier is a bit odd when we sometimes have them as both.

Streamline Your Business with BQE CORE Suite

Kommentare: Overall, I'm very pleased with the BQE CORE Suite. It's made my business processes much more efficient and streamlined. The user-friendly interface makes it easy to learn, and I'm able to quickly get up to speed on how to use the software. It can be difficult to customize to my individual needs, but with a bit of trial and error, I'm able to make the adjustments I need.

Vorteile:

BQE CORE Suite is an amazing software that has helped me streamline my business processes. From project management, invoicing, accounting, and reporting, I can easily track and manage all aspects of my business. The user-friendly interface makes it easy to learn, and I'm able to quickly get up to speed on how to use the software.

Nachteile:

BQE CORE Suite can be difficult to customize to fit my business's individual needs. I've had to invest a lot of time into learning how to adjust the settings to meet my needs.

Core 1

Vorteile:

Having project, time management, & billing in one domain is efficient. Generally tech support is excellent!

Nachteile:

Inconsistent reportingInconsistent project identifiers Inconsistent transaction trackingWay more complicated than it needs to be--project set up, tracking, fee scheduling, etc.

Great software for a small firm

Kommentare: We went from no project management system and manual accounting. This has improved our productivity and improved profits.

Vorteile:

Setup was very easy, the support was great at each step. It is the most cost effective for a small firm. At any time I can call or email a question and get a quick response. They are constantly updating and improving the system.

Nachteile:

Updates sometimes cause lags the system, but if you sign up for updates they will let you know when they are doing them.

Easy to use interface, with some room for improvement.

Kommentare: We've had our hiccups from the start when we decided to migrate from Billquick. The communication has been severely lacking from the start. Several data issues which have still be unresolved, and functionality that varied from BillQuick that we've had to adapt to, even though we were assured that everything that was in BillQuick would be part of CORE. The most significant issue we have though is response time and communication when there is a reported issue or problem. Customer service is readily available to address a new issue, but the resolution is poor.

Vorteile:

Cloud-based, project performance data, reporting options.

Nachteile:

We migrated from BQE's Billquick software. There were elements of the migration that went well, and some that did not. It's been over 6 months since migration and I'm still waiting on data issues to be repaired and issues to be resolved.

BQE review notes

Kommentare: Nice

Vorteile:

User interface is good and it is also good that data is on cloud

Nachteile:

Slow and always buffering, too much time for processing

2 year user

Vorteile:

I like the customer service provided and the continual updates/improvements made throughout the year.

Nachteile:

The slowness of the site during peak hours and the occasional outages. Also, users should be able to build custom reports.

Can't function without it!

Kommentare: Love it!

Vorteile:

BQE Core is vital to our office function and we could not go without it.

Nachteile:

Integration with Quickbooks was not great, but we worked through it.

Great for Time Tracking

Kommentare: Overall, the software has been asset.

Vorteile:

Makes it much easier to track time across multiple projects.

Nachteile:

Core's servers go down often for maintenance or other, making the software run very slowly.

BQE review

Kommentare: overall the product is very good and easy to use for tracking time and coordinating with supervisors to accomplish tasks

Vorteile:

I find the interface very easy to navigate and track time and balance time.

Nachteile:

the only drawback with BQE is the system can lag and glitch at time entry

Existing User

Kommentare: We've had our ups and downs. After a couple of days on the phone with customer support, things have been clarified and settled. I understand some of my problems now and how to fix them. It is really the first time I have felt comfortable with my choice in software. As I learn new things, play with it more and talk with customer support things that I thought might be deal burners, are really not. We all need to accept change, and for me as a former development programmer, I am used to it. I was not that into our existing software that we are replacing as I only had to deal with it for a year as I am kind of the new employee. Yes, I looked at several different software options. Yes, some had more features than others, some less. It is going to be pretty difficult to find a replacement software that is exactly like the one you are replacing. My original review stated there were a lot of bugs. I'm not so sure about that statement any longer. For me, it works better through Crome than Edge. I did have quite a few issues when running in Edge. This may be a problem that has since been fixed, but I'm okay in chrome.

Vorteile:

I have had more time with the software since my last review. As I slowly convert the firms old data to this new software, things are falling into place quickly. I'm becoming attuned to the software. Learning little things I didn't know where there, both by playing around and talking with customer support. This software is easy to learn. Not a real big learning curve, assuming you are familiar with project management, accounting, project setup or you have people familiar with those areas. I do it all, and basically maintain everything for everyone else.

Nachteile:

I don't have many, but if I had to pick... they are not really cons, as I hope they will expand to these later on. API with Office 365/Outlook would be a nice added bonus. For me, especially Outlook. Also API with Quickbooks desktop version. This isn't a big issue, as I hope to also phase out QB and only use that software for payroll. Which I will then have an API if I go with QB Online/payroll. I will always use QB for payroll, so I am use to doing journal entries into systems to reflect the payroll numbers. This is not a hardship for me.

BQE provides strong support for customizations

Kommentare: Overall experience has been nothing short of great. The strong support BQE offers for customization has resulted in effective time billing management but also leaves us with satisfied clients seeing their contracts clearly on a custom invoice based on their requirements.

Vorteile:

Our company transitioned many years ago to BQE from a different software which was not as detail oriented as we needed for project budgets as well as client satisfaction on invoicing. Offering services to many different types of agencies - from federal to local government agencies to the private sector, each client requires a different level of detail on invoicing. In the past, we have found it very difficult to track time and transition those hours into a contract based invoice.

Nachteile:

Would like to see more streamlined and simplified process of client credits. Right now the only way is to have it has a retainer.

CORE has given our principals and project managers more access to real time data

Kommentare: As we continue to get more proficient navigating CORE, it has given our principals and project managers more access to real time data reducing the potential for errors in reporting and data transfer in multiple areas to better service our valued clients.

Vorteile:

Project management and accounting real time data metrics anytime and almost anywhere through cloud based hosted subscriptions allowing quick response time to our valued clients. CORE has eliminated need for complicated spreadsheets and various other methods of housing project data. Coming from QuickBooks desktop accounting which we have used for almost 19 years, CORE accounting subscription has given us access to company financial data anywhere. We are utilizing Core for time tracking, expense reports, billing, project management and accounting.

Nachteile:

The display as feature needs to be expanded and made specific to invoices and time cards. Core has ePayments for credit card and we are waiting for ACH feature which is going to be there somewhere in August.

JUST DONT!!!!!! Refused to give refund after acknowledging it doesn't work

Kommentare: It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising. Once you get pay it's over. I determined that this didn't work for me at a bout 2 weeks in. But, I was patient and tried to work through it with them. Roughly a month later, we came to the understanding that it doesn't do what I need, and they can't make it do what I need. (Quickbooks and Method Crm was doing this stuff before) I asked for a refund or even for the remainder of the year I paid for. I was told they "Don't Do Refunds" So, They're cool with over-promising, Taking $650, understanding that you're not using the program any longer, and are dissatisfied. Pretty Lame If You Ask Me

Vorteile:

The Sales guy was really friendly and try to rush me into a holiday sale. I should have known.

Nachteile:

It was promised to be totally customizable to any business. It absolutely was not. I spoke with customer service well over 10 times, probably 20 calls. They could show me how things were set up, but never really able to make it work with my business flow as I had with Quickbooks. The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed). Many features were on different screens and made for a lot of loading time between simple tasks. Again....not customizable when I bring it up.

Robust Software Program

Kommentare: Tech support is the best I've ever experienced. Very knowledgeable and helpful. Just wish I didn't have to call them so much.

Vorteile:

There were a lot of interfaces to this software. It did everything we needed, but not everybody was on board with the difficult of use.

Nachteile:

It was probably way more than a company of our size needed. We are switching to Squava after just a year and a half. We felt like a beta tester of this software. Our project managers thought it was hard to use, and didn't feel our data was always accurately depicted.

Invoices have been easier to process compared to previous software

Kommentare: Overall experience is great. As mentioned we experiencing error free time tracking, billing and the presentation of invoices is far better.

Vorteile:

We use the time, billing and accounting functions frequently and it has made my job a lot easier and smoother compared to tracking down expenses and time for the team members. Processing reports are simple as well. Less error of tracking time/expenses as compared to our previous software. Invoices are more accurate. Invoices look professional and clean.

Nachteile:

Cannot think of anything at this time. We are really enjoying the software

it’s truly changed how we operate as a business

Kommentare: We have only been using the software since September 1st. Previously we were using Excel for project management, timesheets, and AR invoicing. In addition, we were using Word and Excel to generate manual invoices (then converting to PDF). Not only has the billing process been improved, but we have been able to implement Internal Financial Controls. We purchased the HR and Accounting modules a couple of months ago and are in the process of implementing our own HR templates. We are looking forward to automating the HR process. It’s truly changed how we operate as a business and made us ten times more efficient in so many different ways.

Vorteile:

The call-in support is always available. The billing module & templates. It is easy to generate invoices. The batch update feature. Uploading documents in various modules. View of information projects are restricted to authorized personnel. Ability to sort and filter various screens. How CORE will remember where you left off if you leave a screen or log-out (same filters, etc.).

Nachteile:

Core can use these improvements: 3. What improvements would you like to see in Core • An Accounts Payable Widget that shows open invoices that are due within a customized time frame. • A tracking method for professional continuing education requirements. • Enabling dependency between phases (not just within phase). • Download GANNT chart into Excel that looks like the chart (not just a list). • Being able to modify draft invoices without having to delete and start over. • Vendors – tracking COI’s w/60-day advance reminders. • AP checks to include invoice number (not the bill number). • In the project structure, a separate tool to move a phase up or down (rather than the grab and drop). • The AR invoices to automatically sort to open status only (not all invoices). • The ability to hide or delete built-in accounts in the Chart of Accounts. • Custom HR forms that can be sent to employees and electronically signed. • In billing, projects that are in complete or cancelled status, it will not show up in the drop-down menu when creating batch invoice.

Great Time keeping and Billing software for Architects and Engineers

Kommentare: We discovered BillQuick on line after struggling with a user friendly way to record, retrieve, report and correct errors in time entries for our Clients. Filling in time sheets accurately is a critical part of our business and billing process. Unintentional errors on time sheets, with time entries logged under incorrect work phases or project scopes are inevitable and our previous billing software only allowed time entries to be moved one at a time, which was done when the WIP was being reviewed. The result was a painful and time consuming process at the end of each moth for our accountant which resulted in delays in getting our invoicing out in a timely manner. With BillQuick, time sheet errors can be moved quickly and easily across data sets in batches. Changing time keeping software can be a stressful decision, often met with resistance from staff. However after carefully researching BillQuick and completing the training session, and seeing the ease and intuitive nature of the time keeping options, I was confident that I would be able to coach staff through the process with ease. The ease of time entries means that fewer staff are delinquent on keeping time sheets up to date. This has numerous benefits, the primary one being being able to bill on time. There are other time allowance features such as limiting time assigned to a team member for a project, and notifying team members in real time when the Fee for a work stage has been exceeds (time entry presents in red). I was a bit skeptical about the claims of vastly reducing invoicing time, but from experience can confirm this is true. This software has enabled us to consistently get billing out within the first 10 days of the month, with invoicing taking a fraction of the time it used to. This enables us to close out each month efficiently, properly monitor quarterly and annual targets, and focus on fixing problems quickly. Ease of monitoring Fee Expenditure also means it is easier to stay out of trouble and address problems as soon as they arise. There are many linked features such as monitoring staff and project profitability which provide solid back up data when assessing bonuses etc.

Vorteile:

It is very easy to learn to use for both staff entering time and new accounts staff. The ease of time entries means that fewer staff are delinquent on keeping timesheets up to date. Projects can be broken down into phases - this is KEY for tracking fees within an Architectural Full scope of services. You create your own Activity Codes which you can align with your preferred Contract It REALLY does speed up invoicing tremendously It offers a WIDE range of invoice templates and reports to analyse project Fee expenditure and report to Clients It allows for various levels of security access so that Senior Staff are not beholden to the Accounts Department when they need to report to a Client or check the Fee against the Contract All staff can monitor Fee in real time (assuming time sheets are up to date) Senior Staff can easily monitor and give feedback to staff on performance and productivity, based on various time periods, for example on Billable vs non billable hours, contracted hours performance etc The technical support is excellent Integrated with Quick Books very well

Nachteile:

I can't think of anything really....If I had to be critical I would say: - there are so many reports that you are unlikely to use them all and can get lost in the Report Centre. However there are tabs for your favourites and memorised reports. - Expenses are very very to enter but not as easy to unwind/change as Time entries

Great product! Practical, customizable, and good value for the money.

Kommentare: This product saves me time and keeps all my cases organized so I never miss important deadlines or follow-up tasks. Well worth the money.

Vorteile:

1) It has a nice look and it's easy to use because it is organized in an intuitive manner. 2) It is also incredibly customizable. There are so many ways to filter reports and adjust who sees which reports and when, it kind of blows my mind. I have done so many things to customize this software to my firm's needs and I still feel like I've just scratched the surface. This also means it will continue to be useful as my firm grows, which is incredibly valuable. 3) It's a cloud-based software, which means I never have to worry about installing the latest updates. It's also an extra bonus layer of data security because the data is not housed on my local in-office server. 4) Tracking time is easy, and once hours have been billed to the client they are marked in the system (this may seem like a pretty basic feature, but it was surprisingly difficult to find in a case management software). 5) It talks to QuickBooks online, and it's easy to transfer data. It saves a lot of time to transfer invoice and other data from the project management software directly into my accounting system. 6) The customer service and follow-up support is great. I was walked through the initial implementation, which got me up and running almost immediately - very little work time invested in the implementation. After using the software for a few weeks, I scheduled a one-on-one training session with a BQE trainer to get all my firm-specific questions answered which was great.

Nachteile:

My only (minor) complaint is that it does not yet also function as a CRM. I hope they add this feature because I'm looking forward to incorporating that data and function into the same system as my case management.

The logic/use process seems to flow very well

Kommentare: The logic/use process seems to flow very well. The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.

Vorteile:

Overall, very good. There was a learning curve, as with all software, but it makes sense once you figure it out. There are lots of connectors/features so knowing what you need is a big part of this. Support has been very good. They methodically think through processes and help with issues, configuration settings, or bugs (which I recently filed and it will already be fixed by the weekend). The software appears to do what I need it do (Project/Time/Expense Management) and may also be our replacement for QuickBooks once we get the processes figured out. The cost seems to be fair and it’s Tiered Usage based on user needs was great and something competitors didn’t offer very well. We look forward to continue to use the product

Nachteile:

Its big and complicated. I would spend time investing in documentation on what things really do for the back-end. For example: The QuickBooks integration is great, but finding out what actually happens is confusing. I had to set up small tests to figure out that “activities” really mean “services” in QuickBooks and you can have select what records have to sync… documentation (very technical) is very good for people like me!

Our experience with BQE Core has been incredibly great!

Kommentare: Overall our experience with the product and people supporting it has been incredibly great. All along our journey of selection process and then on-boarding and finally day to day support we need has been a wonderful experience. The easy setup of projects using templates and option to assign bill rates by projects using fee schedules has finally reduced the steps and workload.

Vorteile:

We were struggling with using many software applications to run our business. With Core we everything is in one software from tracking time, expense reporting, billing and project tracking. Our project managers have real-time project progress on a wide variety of reports and the best part is they can customize dashboards to fit their needs. Rest of the management team has easy access to the information using the scheduled reports without even logging into Core. We really love the automation.

Nachteile:

Early on we had a difficult time understanding the vendor bill workflow.

Review on BQE CORE Suite

Kommentare: In conclusion, I would highly recommend BQE CORE Suite to any architecture firm looking to streamline their operations. The software is packed with useful features and has greatly helped our firm become more organized and efficient. The CRM and HR features are particularly impressive, allowing us to easily keep track of our clients and team members. The initial setup and learning process was a bit challenging, but with the help of the support team, we were able to overcome it. Overall, BQE CORE Suite has been a valuable addition to our firm.

Vorteile:

BQE CORE Suite has been a valuable asset for our architecture firm. The integration of front and back office operations through this software has made managing projects, tracking time and expenses, handling invoicing and electronic payments much more efficient. The CRM and HR features are incredibly robust and allows us to keep our clients and team members organized and informed. Thanks to BQE CORE our profitability and project efficiency has seen a significant boost.

Nachteile:

The only downside to BQE CORE Suite is the initial setup and learning process. It took some time for our team to fully understand and utilize all of the features, but once we got the hang of it, we found the software to be very user-friendly and easy to navigate. The support team was helpful in guiding us through the process, and it was well worth the effort.

It is easy to invoice projects and for time entry

Kommentare: We no longer have to rely on our IT to maintain the software and our servers or worry about the backups. Love the dashboards and overall beautiful looking interface of Core.

Vorteile:

We have been with BQE for 17 years and 3 years back we made a decision to switch to all cloud BQE Core and we love it. This was the best decision! All our employees were onboard without any difficulty as it is very easy to navigate in Core and everything is consistent, with the result there is no learning curve between the screens. We are also experiencing that it is easy to do invoicing and track time in Core. We are taking advantage of some of the advanced features of Core like 'Report Scheduler' that has helped us automate the reporting process. Our clients electronically receive statements and accounts receivable reports resulting in less human involvement in maintaining the cash flow.

Nachteile:

Very early on we were not pleased with updates stepping on our settings but since then it has been rectified.

Core has been a gamechanger

Kommentare: We use the Time, Billing and Project Management modules; with this, I've been able to reduce time spent on billing (and have much better analysis tools) even as our company has grown.

Vorteile:

Logical organization of procedures, ability to customize reports, outstanding live help service. Having staff manage time entries (rather than having to manually input from timesheets) has been a gamechanger. The reports are also hugely useful and help project managers keep track of budgets in real time. We're still learning and finding new ones that are useful to us.

Nachteile:

Sometimes loading of project lists is a little slow/temperamental, but nothing major.

Everything that is charged to a project can be seen in real-time

Kommentare: We have been using BQE since March 2015. Prior to then, we kept all project information in QuickBooks. The staff were not able to see where they were on projects since they did not have access to QuickBooks. Currently everything that is charged to a project can be seen in real-time.

Vorteile:

The ability for each employee to input their time/expenses is one of the features that I like the most. I also appreciate that staff members can check time and expenses for their projects to see where they are on projects with a budget. Invoicing is now streamlined because the information for the project manager's review is on one page. Budget information is on the draft invoice which makes it easy to see when a project is over/under budget, and who has coded time to the project.

Nachteile:

I wish there was a better way of archiving old vendor bills.