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seit 18 Jahren bei der Softwareauswahl

Über UpKeep

Cloudbasiertes CMMS, das Arbeitsaufträge und Gebäudemanagement optimiert. Erstelle Projekte, weise Arbeitsaufträge zu und verwalte Anlagen.

Erfahre mehr über UpKeep

Vorteile:

Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.

Nachteile:

Requester's sometimes log out of it and forget what their password is.

Bewertungen zu UpKeep

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,9/ 10

UpKeep hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 1 346 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1 346)

Michael
Architect
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

UpKeep is FANTASTIC!

4,0 vor 5 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
José Luis
Head Representative in Deutschland
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Von reaktiver bis vorbeugender Wartung mit UpKeep.

5,0 vor 5 Monaten

Kommentare: Trägt dazu bei, den Verlust produktiver Zeit aufgrund von Ausfällen zu verringern, indem ein geplantes Wartungsprogramm erstellt wird.

Vorteile:

Die Kontrolle von Zeit und Kosten war mein größtes Anliegen, und dieses Tool leistet nicht nur genau das, sondern sorgt auch für maximale Effizienz bei der Erbringung unserer Dienstleistungen.

Nachteile:

Es gibt wirklich nichts, was mir nicht gefällt.

Daniel
Daniel
Principal, Commercial Growth Operations Leader in USA
Verifizierter Nutzer auf LinkedIn
Personalwesen, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

UpKeep keeps track of in-service problems

5,0 vor 2 Jahren

Kommentare: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Vorteile:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Nachteile:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Antwort von UpKeep Technologies

vor 2 Jahren

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Up keep a worth to keep

5,0 vor 9 Monaten

Kommentare: Overall it was fantastic. It was an amazing software. Everything was good to go and you'll love it too.

Vorteile:

From the word it self up keep it should be worth to keep system. It is very systematic and I could say it is very cheap for its price.This system is very easy to use and easy to access. It comes up with a user friendly mobile app.

Nachteile:

Nothing, it was very good app. Everything is responding good. You can also see how useful it is for us business owners.

John
Technical Services Supervisor in USA
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Not Too Happy So Far

2,0 vor 12 Monaten

Vorteile:

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

Nachteile:

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Susan
Project Manager in Australien
Architektur & Planung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Great Maintenance Management Solution

4,0 vor 7 Monaten

Vorteile:

UpKeep has been helpful when it comes to streamlining work order. It comes with great asset tracking and management features

Nachteile:

Well, UpKeep has not failed us. It always delivers.

Gabriela
Gabriela
Managing Vice President, Head of Marketing in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10 000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Server maintenance monitoring is performed thanks to UpKeep

4,0 vor 2 Jahren

Kommentare: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

Vorteile:

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Nachteile:

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

Antwort von UpKeep Technologies

vor 2 Jahren

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

manju
Director of Maintenance in USA
Museen & Institutionen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Comprehensive Solution for Maintenance Management

5,0 vor 9 Monaten

Kommentare: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

Vorteile:

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Nachteile:

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Debra
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Needs just a few adjustments

5,0 vor 6 Monaten

Kommentare: Overall a few tinkering and this app would be perfect

Vorteile:

I love how easy thix app has made sorting through my inventory

Nachteile:

I would like to see more options to save lists in diffrent storage space

Kim
maintenance supervisor in USA
Wein und Spirituosen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

upkeep Up s and Downs

5,0 vor 9 Monaten

Vorteile:

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Nachteile:

Sometimes it is very slow and will not allow you to finish the task you are working on.

Casey
Office Manager in USA
Medienproduktion, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to Navigate and very helpful when busy

5,0 vor 6 Monaten

Kommentare: My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication.

Vorteile:

I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well.

Nachteile:

Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy.

Karen
Work Process Administrator in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: SoftwareAdvice

We Want It, But They Won't Help Us!

5,0 vor 10 Monaten

Kommentare: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.

Vorteile:

Easy to input information, very easy to use.

Nachteile:

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

William
deputy managing director in Uganda
Bürgerliche & soziale Einrichtungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

develop document together through work orders

5,0 vor 2 Jahren

Kommentare: its has helped to increase productivity and every one's contribution is felt

Vorteile:

upkeep is so simple to use with a good and friendly user interface. i like the ability to share documents through work orders for inputs from other members

Nachteile:

the application slows down sometimes mostly when using android phones and especially loading photos

Antwort von UpKeep Technologies

vor 2 Jahren

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

ALan
Partnership manager in Uganda
Bürgerliche & soziale Einrichtungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

share work orders among team with the software

5,0 vor 2 Jahren

Kommentare: its has made work collaboration and report writing so easy since every one can input

Vorteile:

upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good UI

Nachteile:

sometimes the application delays in uploading some orders and they may pend for many hours and this affects work to move on as expected

Antwort von UpKeep Technologies

vor 2 Jahren

Thank you for your kind words! We're thrilled to hear that you're enjoying UpKeep. Your satisfaction is our top priority, and we're committed to delivering excellence. If you ever need any assistance or have any questions, please don't hesitate to reach out.

Dalton
business consultant in Uganda
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

upkeep has made work order sharing simple

5,0 vor 2 Jahren

Kommentare: Due to work order share, it has helped us to increase on companies productivity

Vorteile:

I like the software, its so simple to use with a clean user interface, I like its ability to enable users to share their work order's with collogues to enable quicker completion of tasks

Nachteile:

As of now, i have nothing to dislike about the software its doing well for me, i just recommend my followers managers to try for productivity

paul
chief operating officer in Uganda
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

simplify work flow with upkeep

5,0 vor 2 Jahren

Kommentare: Using the application has simplified work in the organization

Vorteile:

upkeep has simplified the workflow in the organization, i like the CMMS features which are so nice for maintenance management system, upkeep is so easy to use by every one

Nachteile:

The application sometimes be slower when using its and this effects work to be accomplished in period of time

Dominic
Logistics Officer in Trinidad und Tobago
Paket- & Frachtlieferung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great tool for business

5,0 letztes Jahr

Vorteile:

Great mobile application with a very user friendly interface. Keeps all work orders organised.

Nachteile:

Generating reports are very tedious. Pricing is a bit expensive.

Antwort von UpKeep Technologies

letztes Jahr

Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

eng irene
project manager in Uganda
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

share work among team with upkeep

5,0 vor 2 Jahren

Kommentare: sharing work orders among the team has helped us to complish task in few minutes

Vorteile:

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Nachteile:

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

David
software developer in Uganda
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

complete work orders with upkeep

5,0 vor 2 Jahren

Kommentare: using the application to share work orders has helped us to accomplish more task as team since we can support one another

Vorteile:

work orders have been so easy with the use of the upkeep application, I like the ability to complete work orders using smartphones and share them with colleagues so that everyone can contribute towards the activities done

Nachteile:

using the application to upload documents and photos most cases takes a lot of time and this affects day to day activities

Domenic
Data Analyst in Uganda
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simplest task assistant

3,0 vor 2 Jahren

Vorteile:

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Nachteile:

Some important pieces of information need to be added such as precise location information about assets.

Mwima
Human resource officer in Uganda
Tabak, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best tool for asset management for business managers

5,0 vor 2 Jahren

Vorteile:

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

Nachteile:

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

Hilda Namukula
Youth Research Advisor in Uganda
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MY review on upkeep

5,0 vor 2 Jahren

Vorteile:

As senior research Advisor, upkeep has helped me to keep my research files in one central place by just uploading my documents to drive,its simple to search for files saved. I like the user interface and the request portal/ feature and its ability to be installed on smart phones.

Nachteile:

For now i have no issue with the software, its working well for me and i just recommend it to other people to give it trial

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Vernetzung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

UpKeep "Better Reviews/Ratings 2022"

5,0 vor 3 Jahren

Kommentare: The overall experience with Upkeep is the support is very excellent.

Vorteile:

Download Mobile App-excellent work in a mobile phone

Nachteile:

Price-its a little pricey,maybe in the future lower the price

Matt
Electronics Tech in USA
Informationstechnologie & -dienste, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Software that works for you.

5,0 vor 4 Jahren

Kommentare: Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.

Vorteile:

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Nachteile:

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.

Nana Kwame
Teaching Assistant in Ghana
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Asset Management Software? Checkout UpKeep

4,0 vor 2 Jahren

Kommentare: Without UpKeep's preventive maintenance scheduling and tracking, we would be having periodic downtime.

Vorteile:

I get to easily integrate other software to make my use of UpKeep seamless. I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained.

Nachteile:

For someone who hasn't really used any asset management or inventory management software, it might be difficult to navigate the website. But after a while, you get used to it. Adoption is easier if you have used similar software before

Steven
Regional Maintenance Coordinator in UK
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using this software, our company has increased workflow radically

5,0 vor 7 Jahren

Vorteile:

The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes. Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture. I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package. The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling. The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.

Nachteile:

The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..

Antwort von UpKeep Technologies

vor 6 Jahren

Hi Steven, Thank you for your review! It sounds like the reporting features have been especially great for you! Thank you as well for your feedback on how some features - or lack thereof - are affecting you and your team in real time. We're dedicated to constant improvement and learning from situations like these!