--- description: Detaillierte Informationen über Waitwhile zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.at/software/152494/waitwhile Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/152494/waitwhile?page=2) > Die smarte Wartelisten-Anwendung und Warteschlangenmanagement-Plattform > > Bewertung: **4.7/5** von 63 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Waitwhile? Alle Unternehmen, die mit Warteschlangen/Laufkundschaft/Wartelisten zu tun haben – Restaurants, Friseursalons, Salons, Schulen, Verleihdienste, Veranstaltungen, Krankenhäuser, Einzelhändler und viele mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 63 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Waitwhile - **Region**: San Francisco, USA - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: $ 29,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Preisinformationen**: Free up to 100 guests/month. Starter subscription: $59/month for up to 1000 guests/month. Business subscription: $159/month for up to 10,000 guests/month. Contact Waitwhile for enterprise pricing. - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Berichterstattung / Analyse - Berichterstattung und Statistik - Confirmations/Reminders - Dashboard Software - Echtzeit-Planung - Engagement-Tracking - Erinnerungen - Kalenderverwaltung - Kommunikationsmanagement - Kundendatenbank - Kundendatenbank - Kundenerlebnis-Management - Kundenhistorie - Mobiler Zugriff - Online-Buchung - Priorisierung - Reservierung-Management - SMS-Nachrichtenversand - Self Check-In/Check-Out - Self-Service Portal - Terminplanung - Umschuldung - Wartelistenstatusverfolgung - Warteschlangenmanagement - Wartezeit-Nachverfolgung - Öffentliche Warteliste ## Integrationen (3 insgesamt) - Mailchimp - Salesforce Sales Cloud - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software) - [Terminerinnerung Software](https://www.capterra.at/directory/30997/appointment-reminder/software) - [Planungssoftware](https://www.capterra.at/directory/30087/scheduling/software) - [Kundenengagement Software](https://www.capterra.at/directory/30906/customer-engagement/software) - [Terminplaner Software](https://www.capterra.at/directory/30757/appointment-scheduling/software) ## Alternativen 1. 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Juni 2024* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Nachteile**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26. Februar 2019* | Restaurants | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: It does what we were looking for (guests can check themselves in) > > **Nachteile**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- ### "Barbershop Bookings" — 5.0/5 > **Patricia** | *17. Oktober 2021* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use for customers of all ages they love it. On line support from staff for owner is great > > **Nachteile**: I think it can allow for more customization for the users and Adminisrator to assist in brand building and ease of calendar use and color schemes > > Honestly I really love it\! it saved us during the pandemic we were a walk in only shop for over 50 years. When we reopened the regulations forced us to change and the transition to appointments with waitwhile worked out pretty seamlessly . ----- ### "Perfect solution to virtual queuing - Fantastic product\!" — 5.0/5 > **Leigh** | *17. Juli 2019* | Fotografie | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Waitwhile lets me manage a large queue of people. Being able to control and space out the number of people showing up. People can check where they are in line at any point. The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution. The back end analytics are powerful and gives great insight. > > **Nachteile**: I have been using Waitwhile on and off for over two years and the functionality is constantly approving but some of the functionality to stop and start billing (I only need it during convention tour months) has proved problematic but improving. The Australian dollar exchange rate does help with the pricing. Photography isn't a list of business on the app still > > I'm a photographer at Pop Culture conventions in Australia and had people standing in queue for over 2 and a half hours for a photo so I was looking for a system where people could enjoy the event but know when it's time to come back to the photo-booth. Waitwhile was the perfect solution with the right balance of tools and functionality I was looking for and the feedback from my user-base was absolutely overwhelming positive. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/152494/waitwhile?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/152494/waitwhile) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten