---
description: Detaillierte Informationen über Glassbox zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Glassbox Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Webanalyse-Tools](/directory/30073/web-analytics/software) > [Glassbox](/software/157868/glassbox)

# Glassbox

Canonical: https://www.capterra.at/software/157868/glassbox

Seite: 1 / 3\
Zurück: [Nächste Seite](https://www.capterra.at/software/157868/glassbox?page=2)

> Aufzeichnung, Wiedergabe und Analyse von Web- und Mobile-App-Sessions, um zu erfahren, welche Kunden/Besucher deine digitalen Kanäle nutzen und warum.
> 
> Bewertung: **4.9/5** von 54 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.9/5** | 54 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Glassbox Digital

## Gewerblicher Kontext

- **Zielgruppe**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Afghanistan, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Angola, Anguilla, Antigua und Barbuda, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belize, Benin, Bermuda, Bhutan, Botsuana und 147 weitere

## Funktionen

- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Benutzerinteraktion-Nachverfolgung
- Berichterstattung und Statistik
- Dashboard Software
- Datenvisualisierung
- Drag-and-Drop
- Engagement-Tracking
- Ereignisprotokolle
- Feedback-Management
- Hover Maps
- Konversion-Tracking
- Kundenerlebnis-Management
- Kundensegmentierung
- Leistungskennzahlen
- Multichannel-Datenerfassung
- Problemmanagement
- Real-Time Monitoring
- Risikokarten
- Scroll Maps
- Trichter-Analyse
- Umfragen & Feedback
- Uptime-Berichterstattung
- Verfügbar
- Verhaltensbezogene Analysen
- Website-Analytik
- Werkzeuge zur Zusammenarbeit

## Integrationen (3 insgesamt)

- Adobe Analytics
- Google Analytics 360
- Qualtrics LTI

## Optionen für Kundensupport

- Chat

## Category

- [Webanalyse-Tools](https://www.capterra.at/directory/30073/web-analytics/software)

## Ähnliche Kategorien

- [Webanalyse-Tools](https://www.capterra.at/directory/30073/web-analytics/software)
- [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software)
- [Customer Journey Mapping-Tools](https://www.capterra.at/directory/31537/customer-journey-mapping-tools/software)
- [Mobile Analytics Software](https://www.capterra.at/directory/30936/mobile-analytics/software)
- [Heatmap Tools](https://www.capterra.at/directory/30977/heatmap/software)

## Alternativen

1. [Lucky Orange](https://www.capterra.at/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Microsoft Clarity](https://www.capterra.at/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews)
3. [Hotjar](https://www.capterra.at/software/163516/hotjar) — 4.6/5 (539 reviews)
4. [Smartlook](https://www.capterra.at/software/164713/smartlook) — 4.7/5 (136 reviews)
5. [Contentsquare](https://www.capterra.at/software/161591/contentsquare) — 4.8/5 (116 reviews)

## Nutzerbewertungen

### "Good for driving CX" — 4.0/5

> **charbel** | *29. November 2023* | Telekommunikation | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The most positive quality of Glassbox is it's fully integrated session replay to analytics. This gives us the insights we need to perfect our customer journey in the website
> 
> **Nachteile**: The reports are too basic, and we need to configure them so that they provide us with the details we require

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### "detailed and organized" — 5.0/5

> **Shiran** | *28. Jänner 2024* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I really love the fact that things are very detailed and organized so I can search and find what I need quickly. the display is very nice and modern. I also love the ability to search with different criteria to be more specific.
> 
> **Nachteile**: Love using your platform\! Just a heads up, making the interface more user-friendly, keeping data super private, and adding cool analytics would make it even better. Also, if it could handle more stuff at once, show real-time stats, and customer support was quicker, that'd be awesome\!

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### "insights we can trust" — 4.0/5

> **thomas** | *27. Juli 2023* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The ability to manipulate data into a format that allows me to break down site by site what customers are encountering. This also spans across to the ability to create a thesis before testing.
> 
> **Nachteile**: The ability to make he dashboard more 'user friendly' to reach the data I am looking for. This can span into a further breakdown of data at hand and of how I can export this data in the manner i am looking for it in.
> 
> We have been using Glassbox for some time now and are they satisfied with the support we have been receiving from the team.

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### "smooth and intuitive" — 5.0/5

> **Justin** | *28. Jänner 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I have to say that I like the fact the user experience is smooth and intuitive. it really makes things easy for understanding how our customers are navigating through our site
> 
> **Nachteile**: Some of the filter and search functions are a little opaque. They could be more user friendly

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### "Very easy to use" — 5.0/5

> **Sashae** | *15. März 2023* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Hands down the solution is very easy to use and has great support
> 
> **Nachteile**: There is a great deal of capabilities in Glassbox - I would be happy to receive more training on all that is has
> 
> Overall I would have to say that we are having a very positive experience with them

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Zurück: [Nächste Seite](https://www.capterra.at/software/157868/glassbox?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/software/157868/glassbox)

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| de-CH | <https://www.capterra.ch/software/157868/glassbox> |
| en | <https://www.capterra.com/p/157868/Glassbox/> |
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| pt | <https://www.capterra.com.br/software/157868/glassbox> |
| pt-PT | <https://www.capterra.pt/software/157868/glassbox> |

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