---
description: Detaillierte Informationen über AlertOps zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: AlertOps Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Incident-Management-Tools](/directory/31332/incident-management/software) > [AlertOps](/software/160468/alertops)

# AlertOps

Canonical: https://www.capterra.at/software/160468/alertops

Seite: 1 / 2\
Zurück: [Nächste Seite](https://www.capterra.at/software/160468/alertops?page=2)

> Eine Vorfallmanagementlösung für IT und DevOps zur Automatisierung von Eskalationen, Bereitschaftsplanung und Integrationen.
> 
> Bewertung: **4.7/5** von 21 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet AlertOps?

IT- und DevOps-Teams in jedem Unternehmen, von kleinen Firmen bis zu Unternehmen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 21 Nutzerbewertungen |
| Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: AlertOps
- **Region**: Bloomingdale, USA
- **Gegründet**: 2014

## Gewerblicher Kontext

- **Startpreis**: $ 18,00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien, Belize, Bermuda, Bhutan, Bosnien und Herzegowina, Britische Jungferninseln und 117 weitere

## Funktionen

- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Audit Trail
- Aufgabenmanagement
- Berichterstattung und Statistik
- Dashboard Software
- Echtzeit-Warnungen
- Ereignisprotokolle
- Ermittlungsmanagement
- Für MSPs
- IT-Reporting
- Kommunikationsmanagement
- Multi-Channel-Kommunikation
- On-Call-Pläne
- Priorisierung
- Real-Time Monitoring
- Real-Time Notifications
- Release-Management
- Self-Service Portal
- Service Level Agreement (SLA) Management
- Statusverfolgung
- Supportticket-Management
- Ticket-Management
- Vorfall-Berichterstattung
- Wartungsplanung
- Werkzeuge zur Zusammenarbeit
- Wissensbasis-Management
- Zugriffskontrollen / Berechtigungen
- Überprüfung von Vorfällen
- Überwachung

## Integrationen (80 insgesamt)

- AWS CloudTrail
- Airbrake
- Apica
- AppDynamics
- AppSignal
- Auvik
- BigPanda
- Bitbucket
- Bitrise
- BugSnag
- Catchpoint
- Checkly
- Cherwell Service Management
- CircleCI
- Confluence

... und 65 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Incident-Management-Tools](https://www.capterra.at/directory/31332/incident-management/software)

## Ähnliche Kategorien

- [Incident-Management-Tools](https://www.capterra.at/directory/31332/incident-management/software)
- [IT-Management-Software](https://www.capterra.at/directory/10001/it-management/software)
- [Website-Monitoring Tools](https://www.capterra.at/directory/10021/website-monitoring/software)
- [DevOps Tools](https://www.capterra.at/directory/31120/devops/software)
- [Fernüberwachungs- und Verwaltungssoftware](https://www.capterra.at/directory/31715/remote-monitoring-and-management-software/software)

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1. [Freshservice](https://www.capterra.at/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [ilert](https://www.capterra.at/software/207205/ilert) — 4.7/5 (64 reviews)
3. [JIRA Service Management](https://www.capterra.at/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Site24x7](https://www.capterra.at/software/168192/site24x7) — 4.7/5 (344 reviews)
5. [Datadog](https://www.capterra.at/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Nutzerbewertungen

### "Highly Recommend AlertOps" — 5.0/5

> **Henry** | *5. Dezember 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: AlertOps has helped us provide fast tech support to our clients around the clock with minimal expense.
The integration with our existing PSA and other systems provides us with almost instant alerts about the things that actually matter.   In the past we’ve experimented with other alerting systems that either gave us a lot of noise (too many alerts), or didn’t work reliably.    With AlertOps, the system just works.   This has given us the ability to monitor our clients systems 24x7x365 without the burden of excessive staffing.
> 
> **Nachteile**: Like any highly integrated system, occasionally there are blips where the integrations and connections needs some attention.

-----

### "Very Happy Customer." — 5.0/5

> **L.Victoria** | *10. Juni 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I can make the schedule ahead of the time and make changes immediately when needed.
> 
> **Nachteile**: Limited options for individual responses to the extensions. 

I'd love it if I got the voice messages in text form.
> 
> We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to the right person. 
Alerts are working for us\!

-----

### "Good technology but customer service needs polish." — 4.0/5

> **George** | *13. Februar 2018* | Computer-Software | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts.
> 
> **Nachteile**: Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my account without access to make the purchase. Had to email support to let me back into my account to pay for subscription.

-----

### "AlertOps Review" — 5.0/5

> **Katrina** | *23. November 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It allows easy ticket management for ITSM teams and allows you to route customer calls easily and efficiently.
> 
> **Nachteile**: I do not dislike anything about this software. I think is a good ticket management tool. It has helped me meet SLA deadlines many times.
> 
> My overall experience with AlertOps has been great I use it for ticket management and I like that has a lot of features and good customer support.

-----

### "AlertOps is Great\!" — 5.0/5

> **Chris** | *18. Juli 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The flexible scheduling, easy setup and clear notification options with the app, text and calling.
> 
> **Nachteile**: No real cons, wish we had the budget to use the higher-level plan haha.
> 
> Alertops has been a great product for us. Really makes after hours calls easy to manage.

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## Links

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