--- description: Detaillierte Informationen über Help Desk Migration zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Help Desk Migration Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Datenbank Software](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration) # Help Desk Migration Canonical: https://www.capterra.at/software/160609/help-desk-migration Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/160609/help-desk-migration?page=2) > Help Desk Migration ist ein einzigartiger Service, mit dem Daten von einem Helpdesksystem auf ein anderes verschoben werden können. > > Bewertung: **4.8/5** von 108 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Help Desk Migration? Alle Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 108 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Help Desk Migration - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 10,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Japanisch, Portugiesisch, Spanisch, Ukrainisch - **Verfügbare Länder**: Albanien, Andorra, Australien, Belgien, Bosnien und Herzegowina, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Färöer, Gibraltar, Griechenland, Grönland, Guernsey, Indien, Irland, Island, Isle of Man und 39 weitere ## Funktionen - Backup und Recovery - Daten-Import / -Export - Datenbank-Umwandlung - Datenreplikation ## Integrationen (33 insgesamt) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout ... und 18 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Datenbank Software](https://www.capterra.at/directory/18/database-management/software) ## Alternativen 1. [Byteplant Address Validator](https://www.capterra.at/software/214987/address-validator) — 4.5/5 (19 reviews) 2. [Google Cloud](https://www.capterra.at/software/170983/google-cloud-platform) — 4.7/5 (2262 reviews) 3. [Airtable](https://www.capterra.at/software/146652/airtable) — 4.6/5 (2222 reviews) 4. [MySQL](https://www.capterra.at/software/11482/mysql) — 4.6/5 (2094 reviews) 5. [Microsoft SQL Server](https://www.capterra.at/software/1417/sql-server) — 4.6/5 (1974 reviews) ## Nutzerbewertungen ### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5 > **Gauthier** | *3. Mai 2018* | Sportartikel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. > > **Nachteile**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism. > > Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents. ----- ### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5 > **Carol** | *14. Februar 2020* | Onlinemedien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful. > > **Nachteile**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed. > > We migrated from Zendesk to Hubspot for our ticketing software. ----- ### "Worked as expected" — 4.0/5 > **Daelan** | *15. November 2019* | Bekleidung & Mode | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk. > > **Nachteile**: The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it. > > Overall it was positive ----- ### "Worked like a dream" — 5.0/5 > **Jesse** | *7. November 2018* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software saved me from hours of inputting data into a spreadsheet to then send to Connectwise to hope I did it all right and that the data gets imported. It worked perfectly, it was fast, customer service was awesome (on a Sunday morning). 5 Stars\! > > **Nachteile**: The interface would show failures but not tell you what was wrong just that someone would be reaching out. Someone did reach out, very fast at that, just wish it told you more of what you could do to fix it, if it was something you can do. ----- ### "Highly recommended" — 5.0/5 > **Jason** | *15. November 2017* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced. > > **Nachteile**: Timezones are a bit further out from us (PST) but always responsive when we needed. Had a small problem paying for the service via 2Checkout but we worked it out. > > Imported 6 years of support for us. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/160609/help-desk-migration?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/160609/help-desk-migration) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten