--- description: Detaillierte Informationen über eTollFree zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eTollFree Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Prädiktive Wähler](/directory/30597/predictive-dialer/software) > [eTollFree](/software/160687/etollfree-predictive-dialer) # eTollFree Canonical: https://www.capterra.at/software/160687/etollfree-predictive-dialer Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/160687/etollfree-predictive-dialer?page=2) > Predictive Dialer mit integrierten Webtelefon- und Call-Center-Lösungen. > > Bewertung: **4.6/5** von 29 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet eTollFree? Die Lösung bietet kosteneffektive Geschäftskommunikationslösungen für kleine Unternehmen mit nur wenigen Arbeitskräften, bis hin zu großen Unternehmen mit Millionen Nutzungsminuten oder Hunderten von Agents. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 29 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: eTollFree - **Region**: Fort Worth, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: $ 130,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Anrufaufzeichnung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Berichterstattung / Analyse - IVR - Kampagnenmanagement - Listen-Management - Prädiktive Wähler - Umleitung der Anrufe - Warteschlangenmanagement ## Optionen für Kundensupport - Chat ## Category - [Prädiktive Wähler](https://www.capterra.at/directory/30597/predictive-dialer/software) ## Ähnliche Kategorien - [Prädiktive Wähler](https://www.capterra.at/directory/30597/predictive-dialer/software) - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) ## Alternativen 1. [LiveAgent](https://www.capterra.at/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Ringover](https://www.capterra.at/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Convoso](https://www.capterra.at/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [DialedIn CCaaS](https://www.capterra.at/software/29589/callcenternow) — 4.8/5 (314 reviews) 5. [Readymode](https://www.capterra.at/software/136728/readymode) — 4.6/5 (136 reviews) ## Nutzerbewertungen ### "LNR Properties Review of ETollFree" — 5.0/5 > **Rich** | *29. September 2018* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The price hands down\! it was an extremely affordable way to ensure your business has the most professional appearance, and view. > > **Nachteile**: I have had no problems with the software or the service and would recommend them to anyone starting a business and need a large format or appearance. > > I haven't had any problems with ETollFree. the number has always worked without any interruptions of service. ----- ### "Service matters" — 5.0/5 > **AJ** | *4. Dezember 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: the software is ROBUST and has all of the features (and more) that you could ask for. > > **Nachteile**: You cannot use the features because there are so many that have impacts on so many more that configuration is akin to a labryinth of mythic call center proportions. You end up becoming dependent on support from eTollFree and that is where your fate becomes sealed. To call their ticket taking process support would be to give it too much credit. Someone takes tikcets and they sit around for a while and then you follow back up and they say its done when nothing is done. then you open a new ticket and start the cycle again. > > Our objective was to manage multiple blended lines of business as a service provider ourselves using this technology to support our clients. Without prompt knowledgeable support you end up with downtime,, missing or inoperative call routing, incorrect or improperly performing call greetings, and in a virtual call center environment eny of these flaws can do damage, but combined they can be fatal. ----- ### "eTollFree is mediocre but we accepted that for the price. When they raised their prices, they refused to refund my account credit." — 1.0/5 > **Verifizierter Rezensent** | *13. November 2024* | Biotechnologie | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The 99c pricing for a toll free number was enticing. The call forwarding worked most of the time, and this feature specifically was straightforward to setup and use. > > **Nachteile**: Service interruptions, poor customer service, bad UI design, and TOS changes. The fax feature also did not work for more than two years. > > I've been with eTollFree for over 4 years and I give them one single star for pricing. After they updated their TOS which I disagreed to, they refused to refund my money. You must pre-load your account, and naturally you would load plenty at once for convenience and to limit service charges. However, eTollFree will refuse to refund your money if you loaded it more than 90 days ago. They robbed me. Be very wary of the customer reviews on here, I do not believe most of them can be real after my 4+ year experience. ----- ### "Great product for value" — 5.0/5 > **Jozef** | *15. Jänner 2019* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: availability and easy to use is the most important to me. > > **Nachteile**: It doesn't have a voip app that comes on the iPhone. ----- ### "Ease of use" — 5.0/5 > **Verifizierter Rezensent** | *28. September 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Cost is quite low and only pay as you need. > > **Nachteile**: Nothing. Very predictable and easy to us. > > Pay only for what you use. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/160687/etollfree-predictive-dialer?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/160687/etollfree-predictive-dialer) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten