Wir helfen Unternehmen in Österreich
seit 18 Jahren bei der Softwareauswahl

Über Noterro

Schließe dich Tausenden von Massagetherapeuten, Chiropraktikern und anderen an, die täglich Patientenbehandlungen mit SOAP Vault aufzeichnen, buchen und verfolgen.

Erfahre mehr über Noterro

Vorteile:

Ve been with Noterro formerly Soap Vault for almost 6 years. Each year Noterro adds new innovation to help massage practices based on the needs of therapists.

Nachteile:

Insurance details could be more specific on the intake forms. Perhaps a drop down box to select the insurance company and then the insurance companies specific boxes required to fill in.

Bewertungen zu Noterro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,2/ 10

Noterro hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 597 Nutzerbewertungen auf Capterra.

Haben Sie Noterro bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (597)

Penny
Penny
RMT in Kanada
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great software

5,0 letztes Jahr

Vorteile:

Very flexible, allows for a lot of customization so that you can set it up to work perfectly for your particular needs. It is the best priced software when compared to what it does.

Nachteile:

It has a fairly steep learning curve, but great product support through articles, tutorial videos and personal audit, so you just need to put the time in to figure it out.

Antwort von Noterro

letztes Jahr

Thanks for the review Penny. You're among many making this switch!

leah
owner massage therapist in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

efficient and fast

4,0 vor 2 Monaten Neu

Kommentare: it has been a wonderful experience nothing negative to say

Vorteile:

so far its their customer service is wonderful fast and they are willing to walk you through everything

Nachteile:

nothing yet, I have enjoyed them completely

Antwort von Noterro

letzten Monat

We're so glad you've had such a positive experience! Thanks for taking the time to leave this review.

Sasha
Physiotherapist, Co-Owner in Kanada
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Physical Edge Review

3,0 vor 7 Monaten

Kommentare: Good - room for improvement to make it great

Vorteile:

Simplicity Customer support and speed of response

Nachteile:

Lack of metrics such as: -patients who haven't rescheduled for each practitioner for a given timeframe -number of initial assessments/treatments/no shows in a given date range

Antwort von Noterro

vor 6 Monaten

Thanks for the feedback. Yes, more reports is on the roadmap.

Denise
Owner, sole proprietor in USA
Alternative Medizin, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Affordable Office Manager

5,0 vor 3 Monaten

Kommentare: I often recommend this to other healthcare professionals and highly recommend it. I cannot stress enough how impressed I am with Noterro’s customer Service. Whenever I’ve had something I didn’t understand and subsequently reached out for assistance, they were on it with a quick respond and follow up.
I like that it’s simple and accessible on my phone and iPad. And it doesn’t break my bank too.

Vorteile:

I really like how easy it is to use and even if you’re not text savvy, it’s still pretty easy to figure out. Plus there’s videos that you can watch and if that still doesn’t work, you can reach out to their fantastic customer service. Typically they get back to you quite quickly in regards to any issue that you might be having

Nachteile:

To come up with any cons, I feel like I have to think hard for that. I’ve been using this platform now for four years. It’s seamless and easy to adapt to many different applications that you would like to use in a practice. So right now, I can’t think of any cons. Possibly an app for future.

Antwort von Noterro

vor 3 Monaten

Thanks for the feedback Denise! You're among many who've made the switch!

Krystle
Registered Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good new experience

4,0 vor 2 Monaten Neu

Vorteile:

Easy to navigate. Price is good for features.

Nachteile:

Colour display for different treatments on calendar are small rather than changing the entire appointment. On calender display it's hard to see if form is complete ir just sent.

Antwort von Noterro

letzten Monat

Thanks for taking the time to share this feedback regarding the calendar colour display. We appreciate it!

Rhianna
Remedial Massage Therapist in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

3+ year customer

5,0 vor 2 Monaten Neu

Kommentare: Been using this service for over 3 years. Takes the pressure off my shoulders with the text and email reminder the day before for my client! I love the booking system, client notes, changeable forms and more.

Vorteile:

I love that they keep on updating and listening to what customers say. Very fast with problem solving. As a mobile therapist I'm excited for the new update called Noterro GO.

Nachteile:

The only downfall is Meta hasn't accepted Noterro, and we miss the link on social media for Book Now.

Antwort von Noterro

letzten Monat

Thanks for taking the time to share feedback regarding Meta. We appreciate it!

Sienna
Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer service

4,0 vor 3 Wochen Neu

Kommentare: It's made the admin side of my work a lot easier and I've been very happy with it

Vorteile:

Customer service has been remarkably quick to reply to anything I've sent in. The online notes are making a record retrieval extremely easy for me. The online booking has made my life much easier than I could have imagined.

Nachteile:

Depending on the browser used, sometimes typing lags or scrolling over points on the diagram is a bit lagged. It would also be nice if there was an option to add a second email to one person's account to send receipts to, but allow the person to book online with a separate email (in the case of a kid booking their own appointment, and then the receipt going to the parent)

Antwort von Noterro

vor 2 Wochen

Thanks for taking the time to share your feedback and this detailed review with us. We appreciate it!

Amanda
RMT in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

You won’t regret it!

5,0 vor 2 Monaten

Kommentare: Wonderful! More than happy with it :) !!

Vorteile:

Amazing all in one online booking, note taking and accounting site ! I am an RMT of 11 years and have used Noterro for years !

Nachteile:

Nothing everything has always been great!

Antwort von Noterro

letzten Monat

Thanks for taking the time to write this review. We're so glad you've had such a positive experience using Noterro over the years!

Keisha
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ease of Use and Great Customer Service

4,0 vor 3 Wochen Neu

Kommentare: Customer service. Superb. Design. Amazing. Usability. Simple.

Vorteile:

The platform is easy to use and makes scheduling simple. I also love how easy it is to get customers set up and to process invoices.

Nachteile:

Patients cannot add discounts codes at the time they book.

Antwort von Noterro

vor 3 Wochen

Thanks for taking the time to leave this review. We're so glad you've had a positive experience using Noterro!

Charlotte
Massage Therspist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very satisfied

5,0 vor 4 Wochen Neu

Kommentare: It has been a great experience with this program. Helps me stay on trace with my income and taxes.

Vorteile:

Efficient and organized program to help with my business.

Nachteile:

All is good. Had an issue with a clients financial summary with the date range but got resolved.

Antwort von Noterro

vor 3 Wochen

Thanks for choosing and trusting Noterro with your practice, Charlotte! We're glad you've had such a positive experience using the platform.

Kristi
Licensed Masdage Therapist, Certified Medical Massage Practitioner in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Small business joy

5,0 vor 6 Monaten

Kommentare: Choosing Noterro as my EMR was the best decision I made when starting my private practice. It is an affordable, durable, compatible, and extremely useful product that makes the hard job of sole proprietorship soo much easier.

Vorteile:

I love that Noterro has all of my clinics needs covered. I am a small 1 provider operation now, with plans of growing to multiple providers soon, and Noterro provides the stabiltiy I need to grow. My customers love the convenience of my clinics branded app and 24/7 access to my schedule, I love the ease of check in and check out (as a sole provider and employee I am doing EVERYTHING right now) and my accountant loves that Noterro sends data seamlessly to Quickbooks.

Nachteile:

There's nothing I dont like about this software. I have worked for larger, multi-disciplined clinics and this EMR stands toe to toe with yhe software they were using. I am proud to have and use and share this wonderful product

Antwort von Noterro

vor 6 Monaten

Thanks for the review Kristi!

Petra
remedial Massage therapist in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

really great product.

5,0 vor 10 Monaten

Kommentare: very very good. any time ive had an issue- even with initial set us , noterro staff were amazing. Im in Australia, and even the time differences when solving issues wasn’t a problem. the staff are extremely helpful, and always listened, and tooknsugestions on board.

Vorteile:

the online booking feature is excellent. it saves me so much time!

Nachteile:

the cost of sms. the fact that 100 sms isnt 100 sms (its got to do with bit data i think)

Antwort von Noterro

vor 8 Monaten

Thanks for the review Petra.

Becky
RMT in Kanada
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

NoTerro for multi- practices

5,0 vor 10 Monaten

Vorteile:

Everything all in one program, can be customized for different therapists, different professions, online and receptionist use, clients can set up their own log in and see past appointments etc - so end of year they can print out the history.

Nachteile:

My only complaint is that the past program that we used, it would change the colour of a client on the schedule that has paid, makes it easy to follow in a busy day. SO you know who has paid and yet to pay, Noterro doesn't have this, they have an little icon which can be missed at a quick glance.

Antwort von Noterro

vor 8 Monaten

Thanks for the feedback. We have plans in the roadmap to allow you to configure the colour of the events on the calendar. It's a popular request. I'll add another vote for it internally to help bump it up.

Tonja
Owner, RMT in Kanada
Alternative Medizin, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Clinic owner, RMT

5,0 vor 5 Monaten

Kommentare: Very good, just not all features that I wish to have in one single platform.

Vorteile:

Everything so far! Very quick response time to inquiries.

Nachteile:

A few features I am waiting for (Ok online GC, etc) to completely allow me to switch to Noterro fully.

Antwort von Noterro

vor 5 Monaten

Thanks for the feedback Tonja, I've passed it along to the team!

Sarah
Registered Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

RMT Building her new practice

5,0 vor 11 Monaten

Kommentare: Excellent. I have told most of my other colleagues that are straying up their own practices as well to switch to Noterro. The price point and ease of use doesn’t compare to others

Vorteile:

Soap notes Ease of use Two factor authentication

Nachteile:

Initial set up for forms and online booking “check boxes”. It was a little bit of a learning curve that I needed noterro help for.I received help VERY quickly both times, so the experience was a positive one

Antwort von Noterro

vor 11 Monaten

Thanks for the feedback Sarah!

Kelly
owner in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great all in one solution

4,0 letztes Jahr

Kommentare: overall very good once you get the hang of it.

Vorteile:

the soap notes and customization is great. love the tagging on the body and how the system learns what you tag most

Nachteile:

the calendar and booking is kinda clunky. if i move an appointment it is combersome and the invoice/note does not move as well. it is a lot of steps to delete.

Antwort von Noterro

letztes Jahr

Thanks for the review Kelly.

Rachel Calder
Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use and implement

4,0 vor 11 Monaten

Kommentare: Over all, I am very pleased with my experience. Any time I have had an issue, its been addressed. Thank you.

Vorteile:

Ease of use, online booking and full functionality

Nachteile:

Difficulty retrieving and printing data from invoice payments (it jumbles and disorganizes the dates even if you filter it).

Antwort von Noterro

vor 11 Monaten

Thanks for your review Rachel. You're among many making the switch! I'll pass your feedback onto the team as well.

Sarah
LMT in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Phenomenal Product

5,0 vor 7 Monaten

Kommentare: My journey with Noterro has been an amazing one. I started using Noterro when it was name Soapvault. I highly recommend this product to all my colleagues in the industry when the opportunity permits.

Vorteile:

Everything, the ease of use. The variety of options to schedule and create invoices & clients notes.

Nachteile:

Getting use to the newest AI. Looking forward to incorporating using this into my practice.

Antwort von Noterro

vor 6 Monaten

Thanks for the review Sarah. Yes, Scribe AI does take some getting used to, but once you do, you'll be lightning-fast charting!

Siobhan
Massage therapist, stretch therapist in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer of 10+ years and they continue to add more great features!

5,0 vor 11 Monaten

Kommentare: Awesome! Easy to use software, well thought out from start to finish.

Vorteile:

I first came to Noterro for the SOAP notes feature. I really liked the interface. The functionality of the calendar improved significantly over the years and about five years ago I was able to drop my way overpriced Mindbody Online subscription. Saved my business a ton of money.

Nachteile:

I really don’t have anything to complain about. This system works great for my business needs. Happy customer 😁

Antwort von Noterro

vor 11 Monaten

Thanks for the review Siobhan.

Teresa
Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Product, good price

5,0 vor 5 Monaten

Kommentare: Good. Except for the direct billing, I have found it wonderful to use.

Vorteile:

Easy to use, good price, has the features that I need for my business, navigation intuitive, and support is very helpful

Nachteile:

I found the direct billing feature to be clumsy and overly complicated. I chose not to have it because of this

Antwort von Noterro

vor 5 Monaten

Thanks for the feedback Teresa.

Lisa
RMT in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Noterro for the Win

4,0 vor 7 Monaten

Kommentare: So far I have had an excellent time using Noterro. Any time I have had difficulties. I have prompt replies to steer me in the right direction.

Vorteile:

The price. Less costly than another app I have used for the last 5 years.

Nachteile:

You have to pay for every service you want.

Antwort von Noterro

vor 6 Monaten

Thank you for the review Lisa.

Julie
CEO RMT in Kanada
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Superb Administrative Use

5,0 vor 10 Monaten

Kommentare: Support has always been stellar. Emails are answered super quickly. YouTube videos and How To tutorials are ready for any question. They even take suggestions for upgrades.

Vorteile:

I love how user friendly that it is for my admin staff. One of the features that I like the most it how it tracks everything. Booking times, who booked, who made changes to the appointment, date of invoice, date of transaction...almost everything is there! Noterro is always improving on it's services.

Nachteile:

When there is an upgrade, there is always a glitch somewhere in the system. Super inconvenient and at least once a year you have to learn a new feature. It messes up the flow of bookings and SOAP notes for a while.

Antwort von Noterro

vor 9 Monaten

Thanks for the review Julie!

Claudia
Massage Therapist in Kanada
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent product

5,0 vor 9 Monaten

Kommentare: I have had a positive experience with Noterro. I was initially reluctant to chart online, but the ease of creating my own template made it possible.

Vorteile:

Help team excellent. The help desk always gets back in a timely fashion and the FAQ are also helpful and usually link to a video to help.

Nachteile:

Nothing to dislike. The help desk always gets back in a timely fashion and the FAQ are also helpful and usually link to a video to help.

Antwort von Noterro

vor 8 Monaten

Thanks for the feedback Claudia!

Helena
Owner in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent service and features

5,0 vor 4 Monaten

Kommentare: Noterro has been my go-to tool for managing my business. It has all of the features that I need and the support team is very responsive.

Vorteile:

Noterro has great value for the price; they have all of the features that I need and their support is excellent.

Nachteile:

There isn't much to dislike - they are always improving their product. One thing I'd like to see improved: in Notifications, I'm able to mark all as read, but I have to individually delete each one. It would be nice to mark all as deleted.

Antwort von Noterro

vor 4 Monaten

Thanks for feedback Helena!

Sarah
Acupuncturist in Kanada
Alternative Medizin, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Happy with Noterro

5,0 vor 11 Monaten

Kommentare: No problems with Noterro, very happy with my experience.

Vorteile:

Ease of use. Price is great. Always upgrading to make a better service. Quick customer service.

Nachteile:

There are some extra costs associated with certain add ons but I understand given the great price.