ZoomInfo Erfahrungen

"Zoominfo the Holy Grail For Sales"

Kommentare: My experience with Zoominfo has been amazing, I was able to find out when people are looking for our services and reach out to them to close some bussiness.

Vorteile: What is not a pro of this tool! it has everything!! I'm able to find all my contacts for a business and everything I need to know about them. Helping my closing right when talking to new clients.

Nachteile: There are no cons with this platform, this tool is amazing for sales teams to get more new clients, and able to see what they are looking to buy.

"Great data, easy to use and train teams to use, valuable tool for sales/marketing"

Kommentare: I have been a user for over 6 years and I love the tool. Their customer support is always responsive - although I have rarely ever needed them because the software is very intuitive and always is working just as expected. In my experience, the sales teams work with your budget on renewals - always are flexible and make adjustments to their packaging/pricing to fit your needs.

Vorteile: The quality of data is top notch. I have used many different sources of marketing data - even worked for 2 of the big players - and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple years ago. I have trained many BDRs and SDRs on how to use the tool for prospecting. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year.

Nachteile: There's not many cons about this software. This is being really nit-picky but... I have used the tool as a marketer to build/target and export lists. Although ZoomInfo integrates with some CRM tools, I found I still needed to export the data into excel, add any custom fields (such as Lead Owner, Lead Status, etc), then upload it into the CRM. So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time.

"YOU NEED THIS!"

Kommentare: We love ZoomInfo, you can do a trial in the beginning to dip your toes in the water and see how you like it, but again they really do work with you on pricing if that is what is deterring you from trying out this software. If you are a staffing/recruiting firm, I really recommend you trying this out!

Vorteile: We absolutely could not live without ZoomInfo! This software has made such a huge impact on our business, it is so easy to use and they really work with you on pricing if necessary! There are so many awesome add on you can choose from for your account, and we love being able to search millions of companies and get direct work line and mobile dials + work emails. It has helped out recruiters reach out to many hiring managers directly.

Nachteile: I would say pricing is a little bit high, but again you get what you pay for! And this service is 100% worth it in our minds, that we do not mind spending the money to make the business grow.

"Easily the worst company I've ever done business with"

Kommentare: TL;DR — This company does not care one iota about customer service. They do not care about you or your business. They don't care about maintaining a good relationship in the pit of a pandemic. And even when times are fine, they don't care about giving you what they said they'd give you. Here’s the experience
* I spent three months telling the sales rep exactly what I needed.
* Each time I explained it, she said something like, “Our plans just changed since last we spoke, but yes our current offer can meet your needs.” Confusing as all get-out every time she explained it.
* Finally decided to try it, because since they’ve bought out their competitors they’re the only one we could use.
* After two days we realized something was very wrong.
* They basically said, “Oh you need another plan for that.” Note: we did exactly what we said we’d do.
* Kicked it up to sales person’s manager: After 5 mins of listening, “Shoot, we’ve got you on the wrong plan.” Did they change our plan and admit their mistake? Nope... 363 days with the wrong plan and nothing we could do about it but give them more money and hope it would be different.
* We improvised with what we had as best we could, lost a lot of time, didn’t yield what we needed.
* Nine months later I get a surprising call from their collections agency telling me I have to pay a bill. These guys never called me, never sent an “in this together” email. In April, the pit of the pandemic, they just shot me over to collections. Wow.

Vorteile: The data quality is good and has improved over the past few years. This has been accomplished through numerous acquisitions of competitors, and either they were always a terrible company or the disarray from M&A has cast them into such chaos that all they can do is sell whatever they can get people to agree to buying, and operate a platform. Whatever benefit they provide is so overwhelmingly overshadowed by their apathy and lethargy as a firm that I'm repeatedly reminded of interactions with corrupt functionary bureaucrats in failed states every time I deal with them. This may sound like hyperbole, but I assure you that it is not. I specialize in emerging markets and the only time I've ever seen behavior like I have at this company is in the most forgotten and ungoverned parts of the world — the places where if you don't like what they're serving, or if they didn't do what they promised, you can just go shove it or pay them more and hope that you finally get what you need... eventually.

Nachteile: We were sold the wrong benefits despite roughly three months of discussing our needs with the sales rep, and the company did absolutely nothing to amend this despite the sales manager's first impression on reviewing the problem being, "Oh shoot, we've got you on the completely wrong plan." So I'm not sure because it only sometimes met our needs and the company never revised our plan and blithely ignored our requests for them to do so.

"Good for your outbound SDRs"

Kommentare: Good experience, CSM and AE always helpful. Will likely continue using Zoominfo in the future.

Vorteile: Easy to build lists and export across to Salesforce. In North America, the contact quality has turned out to be pretty good. Websights has also been interesting to gain insights on non converting companies on our website.

Nachteile: Sometimes the UX around searches vs lists is a bit tricky when you compare it to other modern prospecting products. This workflow could be a bit more seamless, and I'd love better connectivity to platforms like Slack to enable our SDRs to receive notifications a bit more proactively.

"Zoominfo Review"

Kommentare: Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info. There are some startups with a fraction of the database that may be a better price-fit for individual users, but I think you're doing it wrong, if you're using: - Insideview or Dun&Bradstreet (not even comparable for direct contact info, for around the same price)
- Rainking (great tool for companies targeting IT Departments, has similar detail in contact info, but not as extensive of database)

Vorteile: The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market. Zoominfo also provides emails for just about all of the contacts in it's database and does a good job of verifying/updating these contacts/emails regularly.

Nachteile: Zoominfo has very detailed data across all firmographics, but their employee count for small businesses (between 5-15 employees) is often inaccurate. For instance, in populating a list of companies with 10 or more employees, a lot of those 10-person companies may only have one or two... Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros. It use to be a 'steal', but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it's value, but it is becoming frustrating as the costs continue to increase significantly. They have a minimum, which amounts to ~$5,000/yr, which makes it inaccessible to individual users.

"ZoomInfo takes the load off of Ops"

Kommentare: Zoominfo is an older looking UI but their database is robust and it gets the job done.

Vorteile: Zoominfo is beneficial to me because I can assign credits to reps who want leads and then forget about it. They are empowered to set their own criteria and go hunt and sell on their own.

Nachteile: The integration with SFDC is sub-par. Ideally we could use more sophisticated configuration options so that these could come over to our CRM the way that we want to see them and that doesn't conflict with other conventions we have in place.

"Great Catalog/Communication Product"

Kommentare: This product has dramatically transformed our companies "attacking" process of sales. Would recommend to anyone needing lead generations.

Vorteile: ZoomInfo is a life saver for those sales/cold-calling individuals that have a hard time reaching their targets. It implements numbers/emails so you can have your targets direct line, and is very useful in following up and striking conversations between managers, employees, or potential targets in a company.

Nachteile: Sometimes it can have ambiguous or outdated information and it makes it difficult to track down exactly the person you're looking for.

"Zoominfo Review"

Kommentare: My overall experience has been pretty good and it helps me to get my job done.

Vorteile: Zoominfo is great for getting data in my day to day prospecting. For the most part it is accurate in giving contact and other company data that is necessary for my job.

Nachteile: The part that I like least is that I can't rely on Zoominfo for my data. It does a decent job, but it isn't always accurate.

"It really helps you hit the target"

Kommentare: I am on constant search for effective lead generation tools/platforms. So I came across this tool and give it a try. The results is a mixed bag. The tool did bring my clients some solid leads but it takes effort, steep learning curve and time to land some lucrative deals.

Vorteile: The intent signal and the trend mark on the results page that's appears when you search for companies.

Nachteile: The UX is too crowded. There's a lot of features I didn't need or use. You need also to train your salespersons on the software.

"ZoomInfo is a great tool, depending on your needs and budget"

Kommentare: It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg.

Vorteile: Contains probably 80%+ records that have email address and/or direct dials. It is way more accurate than the data offered by other providers. Their accuracy is in line for what it should be, especially in today`s economy with unemployment being so low, and employee churn being so high. Despite these factors, I`d say their overall data accuracy is easily north of 70 - 75%, even with the above-mentioned data decay (which exists no matter what vendor you consider). One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

Nachteile: It`s a little pricey, but there`s a lot of value too. The only other criticism is that unless you pay for a large number of "points" (contact that you can download in bulk) you are relegated to copy and paste at the individual level. It`s a bit cumbersome (by design), but I have used it as-is for years, without the additional credits.

"Most Accurate Prospecting Tool"

Kommentare: ZoomInfo has eliminated most of our other tools, it is where I go to verify existing information I may have on accounts and it has streamlined my prospecting process.

Vorteile: I have used many tools similar to ZoomInfo, but none are as accurate and detailed as ZoomInfo. I'm in a sales role, and spend many hours prospecting into companies to find accounts, titles, use cases, etc. that our product can help solve their use cases. ZoomInfo lets me filter very specific parameters for my searches and has lead to the most accurate information, which gives me great lead conversion.

Nachteile: I haven't had any issues with ZoomInfo, if you don't have the budget for buying more of their 'tokens' then it can be hard to pull mass amounts of contacts for events or general prospecting. But, it is worth every penny for our sales team.

"Prospecting Freedom"

Vorteile: ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional browser extension which allows you to search for contacts real time on whatever internet page you are on.

Nachteile: Sometimes it slows down my computer. Sometimes contacts and company pages are outdated and inaccurate. Luckily, you can submit a ticket for internal review to check on the status of a contact and see up to date information.

"Excellent tool for Data Enrichment and growth"

Kommentare: We have managed to increase our contact database by 30% since we started using ZoomInfo. We have also managed to discover new companies in our target market to prospect to and have managed to enrich our existing data with some critical data points like Industry, Segment, Job role etc.

Vorteile: The amount of data points available for each Company and contact in large allowing us to segment and enrich data in different ways. Zoominfo also has a huge database of companies and contacts which aids in contact discovery and growth in the contact database. The google chrome extension is also very helpful to quickly search for a prospect on the go and the UI is very user friendly.

Nachteile: Their Salesforce integration seems very clunky. You cannot sync data to Salesforce unless you use up your allocated credits which is a problem. Data enrichment should occur in the background and not take up credits in my opinion.

"Zoominfo is the best product for list acquisition"

Kommentare: If you are trying to choose between the top options in list acquisition services don't hesitate to choose this one as the universe is far larger and more up to date than anything else out there.

Vorteile: Zoominfo is simple to use and has the most up-to-date contact info of any similar service I've used. It's rare I ever find a company not listed so I can always at least find a main number for the company and typically any company is well built out with all or most senior executives and usually most Director level and Manager levels as well.

Nachteile: I feel like they could do better with the way they link to linkedin profiles as very often there seems to be a total mis-match but this is really a minor issue given all the value-add this service provides.

"Easy to use but not always accurate"

Kommentare: I've always used ZoomInfo to verify company headcount of companies and its been amazing

Vorteile: ZoomInfo is generally good for providing an all round set of key information a Sales person will need to prospect leads, however for Europe it doesn't seem to always score right with regards to the us of technology. It's definitely a lot stronger in the US.

Nachteile: The fact that info isn't as accurate in Europe as it is in the US. My colleagues in the US tend to use it more

"the best user intuitive and user friendly lead generation software"

Kommentare: if you need a software that can give you access to raw data for lead generation,look no further

Vorteile: Zoom-info allows one to get information on leads including full names,job title, and there current direct phone numbers, mobile phone number, job titles and both work and personal email addresses, they have also greatly improved on the user experience with additional of LinkedIn links that allows for verification, also one gets access to the company revenue information and number of employees and the head quarters physical address,

Nachteile: so far so good, it is more user friendly and has a new arrangement for data information display

"Great addition to our tech stack"

Vorteile: After using ZoomInfo for 2+ years, it has greatly improved my workflow processes for prospecting new sales leads and finding detailed contact information. Prospect and company contact information is updated frequently which has saved me a lot of time while prospecting. We have ZoomInfo integrated into our CRM allowing a streamlined workflow. Another positive about ZoomInfo is the ability to view similar competitors of the companies I'm researching so that I can fill my pipeline more quickly.

Nachteile: Since using ZoomInfo, I have had zero complaints. Highly recommend!

"ZoomInfo Has Been Fantastic!"

Kommentare: ZoomInfo has provided us with the information needed to get in contact with the necessary folks to generate revenue. I would highly recommend ZoomInfo to any company.

Vorteile: The ease of using ZoomInfo has been a game changer. It is very efficient to use especially once you download the plug-in on Google Chrome. It takes little to no time to find the information I am looking for.

Nachteile: The biggest con is the amount of times that numbers either aren't on there or are wrong numbers. I have dialed and got siblings, spouses, and other family members along with completely wrong people. It makes for an awkward phone call.

"Great Prospecting Tool"

Kommentare: I uses this solution to qualify potential customers based on their company information, and then export them to my CRM where I can manage the lead throughout the sales cycle. It provides accurate and up to date contact info making sales that much easier!

Vorteile: I love how easy Zoominfo is to use, and how accurate the information provided is. As a salesperson who spends most of his days hunting, this tool makes my life so much easier!

Nachteile: I don't like how there is a limit to how many leads you can export to your CRM (1000 to Salesforce for the year), but with some smart tactics you can stretch that number.

"An absolute must have for your sales team"

Kommentare: Love it! We have been doing demonstrably better since we started using it. If you have a sales team that needs up to date information on leads, you should absolutely check this out.

Vorteile: The thing I like best about this is the accuracy of the data. When we started using it, that was our biggest concern and I am happy to say Zoominfo has done an admirable job at maintaining excellent accuracy. We tested a few different alternatives and this one was easily the best. I also like that they diligently update the information over time to ensure that you have the most up to date contact information available. We use Sales navigator with it and it works brilliantly together.

Nachteile: Some verticals tend to be more accurate than the others. Its not a big deal considering how well it does most of the time but I think it might be an issue if you only work within certain industry verticals.

"Expensive, but a high quality product"

Kommentare: Overall ZoomInfo is a high quality product and I am happy with the purchase. It's definitely more expensive than other products on the market, but it's the best option available.

Vorteile: ZoomInfo provides the highest quality data. I've used other products in the past, and they cannot compare. I also like some of their additional features such as scoops and intent data.

Nachteile: They recently changed the UI, and unfortunately it is not for the better. It can be a little confusing to find things and it sometimes runs a little slow.

"Best tool to get information about prospects...love it"

Kommentare: my overall experience with zoominfo has been very good and it has really helped me to boost up my sales cycle.
I use it daily to gather lists about my contacts and gather info about them and then work on them accordingly.
I just love this product and it has made my work relatively easy

Vorteile: the thing i like most about zoominfo is the ease with which i can use this tool.
I use this tool to connect to my possible prospects and get valuable information about them and there company.
It is very very to use and also helps us to make lead lists and contact them accordingly

Nachteile: the data extraction from zoominfo can be made more easy.
Sometimes the data is outdated but is correct in most of the cases

"Good tool if you know how to use it"

Kommentare: It’s definitely helped us reach passive candidates and research potential clients. It’s a good tool in the toolbox.

Vorteile: I like that you can get most business contact information for people you research and I really like the addin on Chrome where you can pull up info on a person via their LinkedIn page or other online profile.

Nachteile: I don’t like that it cannot determine if someone’s title of their degree or certification is not part of their name thus making the lookup more manual. I also don’t like that the features are not as intuitive such as how credits get used and the rules in which you can add companies to your list to avoid being double charged credits. They really need better help topics and maybe provide hints that you can hover over to get suggestions or what something will do. Also sharing best practices to their user community would be great.

"I Just love this tool. Awesome tool."

Kommentare: I am using ZoomInfo for more than four years and happy with its performance. ZoomInfo's data are very accurate and helps me in prospecting. I recommend it to everyone. This tool is part of my daily work, my work is incomplete without it.

Vorteile: I like ZoomInfo's huge amount of database and information. I like the way it provides a direct phone number and email address. I like its chrome extension which is called Reachout most.

Nachteile: This tool is a little bit expensive compared to other tools but I think it worth its price.