---
description: Detaillierte Informationen über 800response zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: 800response Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Leadgenerierung Software](/directory/30963/lead-generation/software) > [800response](/software/179343/https-800response-com)

# 800response

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> 800response bietet eine umfassende und kostengünstige SaaS-Software für Lead-Generierung, Lead-Tracking und Interaktionsanalyse.
> 
> Bewertung: **4.8/5** von 61 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet 800response?

Die Lösung wird von KMUs, Unternehmen mit mehreren Standorten sowie Franchise-Systemen in einer Vielzahl von Branchen, wie Automobil, Heimverbesserung, Bildung, Gesundheitswesen und mehr, benutzt.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 61 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: 800response
- **Region**: South Burlington, VT, USA
- **Gegründet**: 2011

## Gewerblicher Kontext

- **Startpreis**: $ 250,00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Anruf-Transkription
- Anrufer-ID
- Anrufüberwachung
- Aufzeichnung
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM-Systeme
- Dashboard Software
- Daten-Connectors
- Daten-Import / -Export
- IVR
- Kampagnenmanagement
- Konversion-Tracking
- Lead Benachrichtigungen
- Lead Segmentierung
- Lead-Erfassung
- Lead-Qualifizierung
- Leadmanagement
- Leistungskennzahlen
- Stichwort-Nachverfolgung
- Visuelle Analytik
- Weiterleitung von Anrufen (Call Routing)

## Integrationen (1 insgesamt)

- Microsoft Excel

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support

## Category

- [Leadgenerierung Software](https://www.capterra.at/directory/30963/lead-generation/software)

## Ähnliche Kategorien

- [Leadgenerierung Software](https://www.capterra.at/directory/30963/lead-generation/software)
- [Lead Capture Tools](https://www.capterra.at/directory/31017/lead-capture/software)
- [Lead Nurturing Software](https://www.capterra.at/directory/31563/lead-nurturing/software)
- [Call Tracking Software](https://www.capterra.at/directory/30901/call-tracking/software)
- [BI-Tools](https://www.capterra.at/directory/23/business-intelligence/software)

## Alternativen

1. [Bitrix24](https://www.capterra.at/software/113540/bitrix24) — 4.2/5 (987 reviews)
2. [ActiveDEMAND](https://www.capterra.at/software/142305/activedemand) — 4.2/5 (79 reviews)
3. [EngageBay CRM](https://www.capterra.at/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
4. [LeadSquared](https://www.capterra.at/software/130199/leadsquared) — 4.3/5 (167 reviews)
5. [Twilio](https://www.capterra.at/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews)

## Nutzerbewertungen

### "Great for customer service auditing\!" — 5.0/5

> **Jon** | *29. Dezember 2020* | Bau | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I love the call recording feature and the ability that 800response gives me to be able to listen in on my call center to track how they are doing and the information they are giving. I also love the demographics features built in.
> 
> **Nachteile**: The overall interface is a bit dated and could use modernization but this doesn't affect functionality.

-----

### "Great Product" — 5.0/5

> **Donyel** | *25. September 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: 800 tracking allows me to use an easy number to remember on marketing so people can call our business for more information.  It shows how many calls I get and where they are coming from and gives me the opportunity to listen to calls for training purposes.
> 
> **Nachteile**: I wish there was a way to tell if a person is a new or existing customer when they first call, and I wish there was a way to collect more contact data from mobile callers.
> 
> Great customer service.  The platform is easy to work with and integrate into other software.

-----

### "Propelled Brands" — 2.0/5

> **Amanda** | *12. Oktober 2021* | Geschäftsbedarf & -einrichtung | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: The call recordings. The customer service is also very good
> 
> **Nachteile**: It is old fashioned, hard to navigate, not useful besides listening to calls
> 
> Not very good. Good customer service but not a good platform

-----

### "Process Improvement for Profitability" — 5.0/5

> **Jonthan** | *6. Jänner 2022* | Baumaterial | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business.
> 
> **Nachteile**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business.
> 
> \[SENSITIVE CONTENT\] \&amp; 800Response have been critical partners of ours for many, many years. There is no vendor that supports and nurtures us better than 800R and their partnership has allowed our team to focus on our business and be less marred by day-to-day irrelevancies. We are beyond thrill with Mariann \&amp; 800Response and how they've support our growth with full advocacy and without reservation.

-----

### "Exceptional People with a Great Product" — 5.0/5

> **Larry** | *3. Juni 2021* | Konsumgüter | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response. The speech analytics tool, Call Finder, is a world-class piece of software if you have the use for it. But the best parts of 800 Response are the team. For years, we have found everyone at the organization to be reliable, responsive, helpful and solution-oriented. The service from this group makes 800R standout.
> 
> **Nachteile**: The Call Finder tool requires a team member at 800R to administrate and build searches. This is something we would prefer to do in-house, managing the software ourselves.
> 
> Again, the staff, both customer-facing and back-end engineering are outstanding people who are a pleasure to work with and keep our relationship solid and profitable for both companies.

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## Links

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