Bewertet am 4.12.2019
Kommentare: Me and My team overall have a great relationship with Betachon they are very good at what they do and they know how to communicate with us on any situations we use them for
Vorteile: Great Savings and very easy to work with
Nachteile: Not much they do exactly what they need to do
Bewertet am 9.12.2019
Kommentare: Betachon not only automated the process of checking missed services by each of our carriers but also gave me a long list of other opportunities to check on. I have great relationships with our carriers and reps but they are in this to make money also. Betachon is able to leverage their database and benchmark our accounts based on other like accounts to get the best contract as possible.
Vorteile: The Betachon software was easy to setup and they do all the leg work.
Nachteile: I really can't think of any Cons at this time.
Bewertet am 8.1.2020
Kommentare: Easy to work with, response times are very quick (same day and often within hours).
Vorteile: Very easy to set-up was done in a day with minimal effort and started working right away. We are a small team that doesn't have time to analyze every UPS invoice so we find this to be an effective hands off way to do the job on its own without using up our resources.
Nachteile: We found the commission they take to be kind of high but after working with Betachon for some time and paying on time, this has become negotiable.
Bewertet am 16.1.2020
Kommentare: Our shipping is somewhat straightforward, but it has been nice to see our shipments being monitored and qualified as eligible for a refund without any effort.
Vorteile: I like that I can benefit from the product without actually doing anything to make it happen.
Nachteile: There were no issues that I have experienced difficulties at this time.
Bewertet am 2.1.2020
Betachon Freight Auditing Saves us Money
Kommentare: Love the sotwar eand the team at Betacon. They are always available to us for help.
Finding the data was easy.
The clean and easy to use interface.
Nachteile: I did not dislike anything. I had a questionbut the team answered it right away.
Bewertet am 11.12.2019
Kommentare: Very happy with Service for 8 + Years.... Thank you Betachon great Job keep it up
Very good and easy!
Its just what we needed...
Over good service no complaints
Thank you and keep it up!
Bewertet am 19.12.2019
Kommentare: It's been great! Refunds received from FedEx all via automation. Would recommend
Vorteile: It's all automated so we don't have to look into our shipments ourselves
Nachteile: Nothing. It's been great thus far! They've given us money back on delayed shipments
Bewertet am 4.12.2019
Great Auditing Software and people
Vorteile: Betachon is really easy to use and provides and great overview into your shipments. It easy to review late shipments and received refunds. The customer service team is great and responsive. We are very happy with the overall quality of the service.
Nachteile: One thing I would like to see in the weekly email reports is a summary of the late deliveries for that week.
Bewertet am 17.12.2019
Review of Betachon
Kommentare: Betachon has saved us thousands of dollars in finding billing mistakes of the common carriers. Betachon's software makes the process more efficient in finding the errors Our internal team does not have the capacity otherwise. I recommend Betachon to companies like ours needing help in reviewing a high volume of shipping invoices from the common carriers.
Vorteile: User friendliness of the software made learning curve short.
Nachteile: I do not have any negative feedback on the software.
Bewertet am 9.12.2019
Kommentare: We have a lot of services that we are being charged for and the service has been provided, you guys have been disputing these charges and we have an outcome that we like.
Vorteile: What we like the most, is us saving money and making sure we are getting charged for the service that was provided for us and the company.
Nachteile: There has not been anything we haven't liked.
Bewertet am 6.12.2019
Excellent Freight Auditing and Carrier Optimization Services
Kommentare: As a business we have been working through some growing pains and Betachon has been able to take one task our plate and make it a seamless and automated process that has saved us thousands of dollars!
Vorteile: I love that the information is presented in a simply dashboard format that makes it easy for us to visualize the amounts we have saved through Betachon.
Nachteile: To be honest, I haven't found anything yet that I don't like!
Bewertet am 10.2.2020
The pros and cons of using Betachon
Vorteile: The biggest pro of using Betachon is being able to hand off the worry of receiving reimbursement on late shipments.
Nachteile: At times it can be difficult to reach customer service when trying to inquire about an issue.