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Über Deel

Gehaltsabrechnung und Compliance für die Belegschaft. Bezahle dein Team mit One-Click-Zahlungen und überlasse Deel die Abwicklung von Steuern und Leistungen.

Erfahre mehr über Deel

Vorteile:

Contractors start operating rapidly so they can begin adding value right away.

Nachteile:

Not flexible about compliance(most requests are denied).

Bewertungen zu Deel

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,0/10

Deel hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 1 011 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1 011)

Andreas
Consultant in Schweiz
Computer- & Netzwerksicherheit, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Keinen Support oder Ansprechpartner

2,0 vor 6 Monaten

Kommentare: Unflexibel, langsame und unprofessionell.

Vorteile:

Im Moment wirklich nichts, das Onboarding ist kompliziert, es werden z.B. Vorder- und Rückseite vom AHV Ausweis verlangt obwohl die Rückseite bei allen glecih ist.

Nachteile:

Das es auch wenn es brennt keine Ansprechpartner gibt. Alles dauert ewig, support ist ein Bot der immer nur die gleichen unnützen FAQ anzeigt. Keine Hilfe oder wirklicher Support während dem Onboarding. Ev. ändert sich das noch. Die Antworten und das Verhalten der Mitarbeiter, sogar nach einer Escalationen sind sehr unprofessionell. Es musste eigentlich nur ein bestehender Vertrag über deel neu abgeschlossen werden, leider war deel bis heute nicht in der Lage die Konditionen aus dem bestehenden Vertrag die mehrfach mitgeteilt wurden im Vertrag abzubilden dafür sind wiedersprüchliche Klauseln auch im 3. Versuch immer noch vorhanden.

Titus
Titus
Data Analyst Team Leader in Kenia
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Deel is revolutionizing the hiring and payment paradigm!

5,0 letzten Monat Neu

Kommentare: Wonderful experience so far for the period I have used deel

Vorteile:

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Nachteile:

Ver good customer support although there is still room to improve the ETR.

Antwort von Deel

letzten Monat

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Ali
Business Development Manager in Ägypten
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Deel, International Contractor Portal

5,0 letzten Monat Neu

Vorteile:

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way. Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

Nachteile:

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience. Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Antwort von Deel

letzten Monat

Hi there, We have seen your Capterra review and apologize for any inconvenience you've faced. To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best, Deel Team

Puhupwas
Software Engineer in Indien
Computer-Software, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Efficient and User-Friendly Platform for Remote Work Management

3,0 vor 3 Wochen Neu

Vorteile:

User-Friendly Interface - The platform is intuitive and easy to navigate, making it simple to manage contracts, payments, and compliance.

Nachteile:

The platform offers limited customization options for contracts and workflows, which might not meet the specific needs of all users.

Antwort von Deel

vor 2 Wochen

Dear Puhupwas, We appreciate you sharing your concerns on Capterra. We apologize for any disappointment caused. Your feedback guides our improvements, and we're actively addressing the issues you've raised. To gather more insights and ensure a better experience in the future, could we schedule a call? Please use https://cal.com/team/deel-support-team/reviews-complaints-g2. Thank you for helping us enhance Deel services.

Michael
Business Development Associate in Philippinen
Outsourcing/Offshoring, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Efficiency in using Deel

5,0 letzten Monat Neu

Vorteile:

I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.

Nachteile:

One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.

Jatin
Jatin
Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Quick local bank transfer

5,0 vor 2 Wochen Neu

Kommentare: Its really good, i use its mobile progressive app which helps in doing all the work without laptop

Vorteile:

- Quick local bank transfer - Ease of use - mobile responsiveness

Nachteile:

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Antwort von Deel

vor 2 Wochen

Hi Jatin, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Himanshu
Himanshu
SE in Indien
Verifizierter Nutzer auf LinkedIn
Lebensmittelproduktion, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Deel for everything

5,0 vor 3 Wochen Neu

Vorteile:

Deel is one platform solution for all of the HR, Payroll and international hiring. Everything at a single place with an intuitive UI it makes so easy to understand and use

Nachteile:

noting that I could find at the momenttt

Antwort von Deel

vor 2 Wochen

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Josefina
Josefina
HR Supervisor in Argentinien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Services

5,0 vor 2 Monaten Neu

Vorteile:

It´s easy to use, on both sides, as a client and as a contractor. I will recommend this app always, it´s a MUST-have for international companies with WorldWide contractors

Nachteile:

The fees are sometimes high for the contractors.

Antwort von Deel

letzten Monat

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Camilo
Camilo
Specialist Creative in Kolumbien
Verifizierter Nutzer auf LinkedIn
Design, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fast service to my bank account!

5,0 vor 2 Monaten Neu

Vorteile:

The fees, fast service and good customer support.

Nachteile:

They don't have a mobile app yet, but they are working on that.

Antwort von Deel

letzten Monat

Hello Camilo, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

James
James
Business Development Representative in Philippinen
Verifizierter Nutzer auf LinkedIn
Outsourcing/Offshoring, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Deel is the best

5,0 letzten Monat Neu

Kommentare: Eloquent and smooth. Every time I use it’s just awesome!

Vorteile:

User friendly software and easy to maneuver

Nachteile:

None so far, it gave me ease of mind when I use it

Fender
Fender
QA ENGINEER in Nicaragua
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Deel for independent contract employee.

5,0 letzten Monat Neu

Kommentare: It was amazing! becase there's a lot of options to use.

Vorteile:

Is Easy and also Quickly to make my request and secure to use my money.

Nachteile:

There no mobile application, that is sad to open the browser through my phone.

Antwort von Deel

letzten Monat

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Malvika
TA Manager in Indien
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple, efficient and compliant EOR service that is value for money

4,0 vor 8 Monaten

Kommentare: Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support

Vorteile:

Value for money Ease of use Simple, efficient dashboard systems Responsive Customer Support

Nachteile:

Over-reliance on customer support for easy doubts or query resolutions

Chris
Chris
Senior Counsel in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Deel Multiplies our Team

5,0 vor 7 Monaten

Kommentare: They've been great to work with on the customer-service side of things. They are quick to jump on calls. One of the better experiences as I compare to our other vendors.

Vorteile:

We are a very small team on the people and legal side. Deel turns one person into many. The ease of use is critical and important dates don't slip through the cracks. More importantly, it gives us flexibility to meet the unique needs of various departments without anchoring us to one way of doing things.

Nachteile:

The cost per head is somewhat high given the small size of our company. The upfront contract negotiations and set up took a little bit of time.

Madeleine
CTO in Schweden
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great payroll services

4,0 vor 11 Monaten

Kommentare: With Deel I am able to manage my offshore hires and their payroll with ease. I don't have to know local law - Deel takes care of it for me.

Vorteile:

It's an easy onboarding for both employer and employee.

Nachteile:

The time reporting is a bit confusing (for employer). It's difficult to find historic time reports and know exactly which reports belong to which invoices. It takes unnecessary time for me to put the pieces together.

Antwort von Deel

vor 11 Monaten

Hi there, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. Your feedback is important to us and we thank you for bringing this to our attention. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Marvin
Cost Estimator in Honduras
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A very easy to use payment software

5,0 vor 11 Monaten

Kommentare: Overall, my experience has been great. My boss asked me to look for ways I could receive payments along with my other team members, I found Deel, and until now, payments are on time, costs are less and we don't have to wait too much time to receive the money on our bank account.

Vorteile:

I like the fact that I can have a contract and automatically receive my payments on time.

Nachteile:

I would like to be elegible for a Deel card. Also, the bank where my debit card is associated no longer accept Deel's transactions, but I still can get the money through Swift, which is expensive.

Antwort von Deel

vor 11 Monaten

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, The Deel Team 🚀

Becka
Becka
Chief Operations Officer in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best solution for our small company's global-hiring needs remains Deel

5,0 letztes Jahr

Kommentare: We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.

Vorteile:

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

Nachteile:

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Antwort von Deel

vor 12 Monaten

Hey there, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. Best, Deel Team

Xiaoyu
HRBP in USA
Computerspiele, 1 001–5 000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best solution when you need to hire someone globally

5,0 letztes Jahr

Vorteile:

1. An industry leader that entered the market early in terms of international salary and compliance.2. The solutions are relatively comprehensive, with both contractor and EOR options available. There are physical entities in Russia and Belarus, and our services are not outsourced through third parties.3.The platform itself is free, and services are charged. The overall price is low, with no startup fees. Compared to several other suppliers, Deel' prices have an advantage.4. The settlement exchange rate is close to our daily algorithm and is reasonable.5. Invoicing is done on the 25th of each month for settlement, and salaries are paid to employees on the last day of each month, which is more convenient for our internal salary settlement and adjustment.6. It is worth mentioning that [sensitive content hidden], the Sales Consultant we are working with, is one of the main reasons we chose DEEL. He is fluent in both Chinese and English, has a very positive and proactive attitude, responds quickly, provides professional services, and has a professional understanding of payment risks in Belarus and Russia. He will be in charge of our entire project and will also provide us with a customer service team in the future.

Nachteile:

During our usage, there have been settlement issues due to exchange rate fluctuations, but [sensitive content hidden] was very helpful and we were able to reach a reasonable solution in the end. We haven't thought of any particular issues at the moment.

Antwort von Deel

vor 12 Monaten

Hey there, Thank you for sharing your positive experience with our support team. We are thrilled to hear that you received prompt responses and were satisfied with the service provided. We appreciate your feedback and look forward to continuing to provide you with excellent support. Best, Deel Team

Javier
Business Operations Assistant in Spanien
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simply amazing

5,0 vor 11 Monaten

Vorteile:

All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.

Nachteile:

It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).

Antwort von Deel

vor 11 Monaten

Hello Javier, Thank you very much for your glowing review, we're happy to hear how you feel about our product and the services we provide! We're always doing our best to expand on our product and this feedback you shared on having your contracts' information all be in the same page as an expandable module is truly appreciated. This has been shared with our team to look into it for a possible future update. You can always count on us to exceed your expectations and thank you for choosing Deel! Best, Deel Team

Manon
Director of People in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Never have to worry about our international workforce

5,0 vor 11 Monaten

Kommentare: Their CS team is the best. Periodically, they make sure to check in with us to see if there are any ways they can improve or assist. They will also make sure that we're aware of new useful feature or tool. Whenever we have a question, they make sure to respond asap and help us out.

Vorteile:

What I like most about Deel is that they make sure you are compliant in every location you'd like to employ in. Whether there are policy changes in existing contracts, or you'd like to hire in a new country, I can count on their expertise and advise to make solid decisions about expanding our workforce.

Nachteile:

I wish we could integrate Deel with our US HR system, to pull in the information straight to Gusto for example.

Antwort von Deel

vor 11 Monaten

Hi there, Thank you for taking the time to share your positive experience with our platform and customer service team. We are delighted to hear that you found our platform easy and convenient to use and that our support team was able to provide you with the assistance you needed. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thank you for choosing Deel! Best, Deel Team

Reeves
AI Tutor in USA
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Deel Review

5,0 vor 2 Wochen Neu

Vorteile:

What I like most about Deel is its user-friendly interface and comprehensive features that simplify the process of managing global payroll and compliance. Deel offers a seamless experience for both employers and contractors, providing clear, straightforward processes for onboarding, payments, and compliance tracking. The platform's ability to handle multiple currencies and its integration with local tax regulations is particularly impressive, making it much easier to manage international teams. Additionally, the responsive customer support and the detailed knowledge base are valuable resources that enhance the overall user experience.

Nachteile:

One aspect of Deel that I found less favorable is the occasional complexity in navigating certain features, especially for first-time users. While the platform is generally intuitive, some specific functionalities could benefit from more streamlined workflows and clearer instructions. Additionally, the pricing structure, although justified by the range of services offered, might be considered on the higher side for smaller businesses or startups. There can also be occasional delays in customer support response times, which can be challenging when urgent issues arise.

Antwort von Deel

letzte Woche

Hi Reeves! Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team! Regards, Deel Team

Šime
Expert contributor in Kroatien
Grundschul- & Sekundarbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Deel review

5,0 vor 11 Monaten

Kommentare: All in all, I am quite satisfied with the Deel as a product. It works very well and is easy to use.

Vorteile:

Deel is simple to use. Its features are easily accesible, and they work flawlessly. The payment is always received on time and is the correct amount.

Nachteile:

Most of the deel features are excellent; however, in my opinion, the only downside is the recently introduced authorization because it takes too much time and is a bit complicated.

Antwort von Deel

vor 11 Monaten

Hello, Thank you very much for your positive review! We're happy to hear you've been having a satisfying experience with our product. We wish to provide you with the best possible experience, so if you have any questions about the authorization, please contact our Support team, it is always our pleasure to help. Thank you very much for choosing Deel! Best, Deel Team

Christopher
Director of Finance and Accounting in USA
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Time Saver

4,0 letztes Jahr

Kommentare: Overall, with normal day to day payments of contractor and employees things go smoothly and work really well with Deel. When there is a hiccup in that, sometimes it can be difficult to resolve. Though at this point the efficiencies improved in day to day operations and payments still outweigh the issues I've run into.

Vorteile:

Deel setup was done well with a dedicated support person that was incredibly responsive and helpful. To get up and running went pretty smoothly. Their customer service team is very responsive and does their best to solve issues swiftly.

Nachteile:

There are still some bugs in the software that pop up from time to time.Often teams outside of their customer service team don't have as helpful a mindset.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Very bad support - extremely inefficient

1,0 vor 10 Monaten

Vorteile:

The concept sounds good - the problem is big and is worth solving - could have an amazing impact

Nachteile:

Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. On actuality, Deel failed to meet the minimum expectations every time they were needed.The processing of the visa was delayed multiple times, and the process is full of inefficiencies. The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but is never used by the Deel team and the employee is asked for the same information and documents every time.First payroll was delayed, the rest so far has been arriving on time.The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.Every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.The support is really lacking, you will need to reach out over chat to a team that has no knowledge nor ability and is always blocked by other teams that you cannot reach to.

Sebastian
Sr Product Manager in Peru
Bankwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best way to get paid and spend worldwide as an international contractor

4,0 vor 10 Monaten

Vorteile:

Super easy onboarding and a debit card that I can use worldwide

Nachteile:

1. No app which makes it a pain especially since I generally use my phone instead of my laptop2. Cannot add cards to Apple/Google Wallet3. Cannot withdraw from ATM

Antwort von Deel

vor 10 Monaten

Hey! Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Regards, The Deel Team.

Olena
Financial Controller in Zypern
Computerspiele, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Playgendary's review

5,0 letztes Jahr

Kommentare: Overall experience is pleasant

Vorteile:

User friendly interface, good customer support, flexibility with pricing policy, a lot of information on how to use Deel is available

Nachteile:

EOR with visa support is expensive (one-off 7k+ for visa application looks over expensive)

Antwort von Deel

vor 12 Monaten

Hey therem Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Cheers, Deel Team