Constant Contact Erfahrungen

Die Plattform bietet eine Vielzahl von Funktionen, die für Unternehmen hilfreich sein können

Kommentare: Constant Contact ist ein E-Mail-Marketing-Tool, das Unternehmen dabei unterstützt, E-Mail-Kampagnen zu erstellen, zu verwalten und zu analysieren.

Vorteile:

Benutzerfreundlichkeit: Constant Contact ist einfach zu bedienen und erfordert keine Programmierkenntnisse. Es bietet eine intuitive Benutzeroberfläche, die die Erstellung von E-Mail-Kampagnen schnell und einfach macht.Vorlagen: Constant Contact bietet eine Vielzahl von Vorlagen, die für verschiedene Zwecke wie Ankündigungen, Newsletter, Angebote und Veranstaltungen geeignet sind. Sie können aus einer Bibliothek von mehr als 100 vorgefertigten Vorlagen wählen oder Ihre eigenen erstellen.Analytik: Constant Contact bietet detaillierte Analyseberichte, die Ihnen helfen, den Erfolg Ihrer E-Mail-Kampagnen zu messen. Sie können Statistiken wie Öffnungsraten, Klicks, Bounces und Abmeldungen verfolgen.

Nachteile:

Begrenzte Anpassung: Während Constant Contact viele Vorlagen anbietet, ist die Anpassungsoption begrenzt. Sie können die Vorlagen anpassen, aber Sie haben möglicherweise nicht so viel Freiheit wie bei anderen E-Mail-Marketing-Tools.Preis: Constant Contact ist im Vergleich zu anderen E-Mail-Marketing-Tools etwas teurer. Die Kosten können je nach Anzahl der Abonnenten und der Häufigkeit der E-Mail-Kampagnen variieren.

Constant Contact user review

Kommentare: Overall working with Constant Contact has been great. It helps me manage multiple lists from various sources.

Vorteile:

One of the things I like most about Constant Contact is User-Friendly Interface. First impression is important. Being able to get off the ground quickly is likewise important. The interface helps.

Nachteile:

What I dislike most is the Mobile App Limitations: The mobile app, while useful, may not offer the same level of functionality as the desktop version, It can be difficult when on the go, but it works.

Email Marketing Made Easy Thanks to Constant Contact

Kommentare: The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier.

Vorteile:

I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official.

Nachteile:

You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network.

Best for small businesses

Vorteile:

It is quick and easy to setup. Simple email customization is easy. Unsubscribe functions are great.

Nachteile:

For a very large business, you just can't do what you need to. Custom email use is only an option if it's super simple. Advanced features it does not have. The API is confusing and doesn't do much.

Building Lasting Connections: Unveiling the Power of Constant Contact

Kommentare: I had the chance to use Constant Contact during my internship at the university's Department of Pharmaceutical Development and Research for email communications and engagement with numerous stakeholders. The platform worked wonders in effectively distributing newsletters, invites to events, and research updates. Constant Contact's user-friendly interface and editable templates made creating and branding emails simple. The platform's automation features allowed for individualized communication and targeted messaging, assuring prompt follow-ups and engagement. We were able to track email campaign performance and gauge the effectiveness of our messaging thanks to its analytics and reporting features. The help of Constant Contact was essential to advancing our research goals and preserving solid relationships with the pharmaceutical industry.

Vorteile:

Constant Contact provides organizations with an extensive email marketing platform that enables them to engage their audience in meaningful ways. Making emails that seem professional is simple thanks to a user interface that is easy to use and a large selection of templates that are customisable. Businesses may send subscribers targeted, personalized messages thanks to the platform's powerful automation tools, which improve client connections. Constant Contact offers thorough analytics and reporting that give useful information about subscriber behavior and campaign performance. It also has other capabilities like event management and social media integration, which makes it a flexible marketing solution. Constant Contact is a great option for companies looking to boost their email marketing tactics because of its dependable delivery rates and helpful customer service.

Nachteile:

Although Constant Contact has many advantages, there are a few things to keep in mind. Comparing the interface to more contemporary email marketing tools, some consumers might find it a little old. Because the platform's pricing is determined on the amount of contacts, it may not be advantageous for companies with lists that are expanding quickly. While adequate for the majority of applications, Constant Contact's automation capabilities might not be as sophisticated as those of certain rivals. The template modification choices may not offer as much freedom as other software options, but being adequate for the majority of users. Despite these drawbacks, Constant Contact is a great option for organizations looking for efficient email marketing solutions due to its wide range of capabilities, high deliverability rates, and customer service.

Constant Contact a must have tool

Kommentare: Amazing and easy to use. Marketing is a snap. Templates and links make this tool fabulous.

Vorteile:

The ability to communicate regularly with all our contacts and share valuable information is amazing. Greatest communication tool ever.

Nachteile:

There is no feature that is a least liked item. Greatest communication tool available. Tracking and analytics are amazing.

It's easy to use

Kommentare: Constant Contact is good when it comes to handling small amounts of data. It's a great tool for designing landing pages and lead collection forms.

Vorteile:

In my online venture, I've been doing a lot of testing & trying. I tested out several email marketing tools including Constant Contact and even though it's not excellent I found a few amazing features in this tool.It has the most user-friendly interface ever. It all starts with - Constant Contact having every single feature within the user interface organized properly. It's great as I don't have to stress a lot to get familiar with it.Secondly, It offers a wide range of pre-designed email templates to start a project off the ground with. I mean, this sharpens my creativity and makes me more productive.Thirdly, List management is extremely easy and fascinating since it segments them properly based on the various criteria provided.I also love its reporting & analytical capabilities as it provides detailed metrics per our campaign performances which are vital adjustments.

Nachteile:

We switch from using Constant Contact to a better alternative because of :- Limited automation and autoresponders. We have experienced failures with email autoresponders several times. We tried setting up several automation but didn't get results as expected. This is quite frustrating as sometimes we work under pressure from customers. Almost 55 -60% of businesses in Cameroon today depend on online ads for traffic and sales and the majority of these clients work directly with us.- Despite the lack of advanced automaton features, Constant Contact charges high service fees which can sometimes be overwhelming. Well, I'm not saying that its tool is not worth the actual price, however, It's more flexible to pay for something that brings another return- Additionally, I find Constant Contact to be limited in integration. There aren't more options available like with MailChimp. This is challenging as our business relies on several tools for proper functioning.

Constant Contact's Seamless Integration is a Lifesaver

Kommentare: We love Constant Contact and can never imagine going back to what had used previously

Vorteile:

The most revolutionary thing for our small nonprofit has been how seamlessly Constant Contact is able to integrate with other platforms we are already using, particularly Donor Perfect and Canva. The ease of typing an email address into Donor Perfect and knowing that it will be added to our email list in Constant Contact has been wonderful. My staff was already using Canva, so being able to upload that contact into emails we create through Constant Contact has been a huge plus for them.

Nachteile:

There was a steep learning curve the first month we used Constant Contact that lead to a lot of wasted time that first month, but the time savings since then has more than made up for it.

It's fine...really

Kommentare: Overall, I prefer Constant Contact over other similar programs. The templates, features, and list making features are my favorite. I just really wish there were ways to have easier way to integrate our CRM, and to tier access.

Vorteile:

So I actually really enjoy the template features, and the ability's to make nice looking (professional) eblasts for my audiences. We tend to reuse old formats, and I understand that we're not always able to utilize the newest features for that though. If nothing else we are able to have consistency.

Nachteile:

As we have different departments in the same system, there has been concern raised about being able to have tiered access to different parts of our database. This isn't something that CC seems to allow for. Would be great to have, but seems like it might be a big ask. With back-and-forth integration with our CRM was an option through.

Constant Contact Runs Slow

Vorteile:

It's okay to use, bogs down my computer for an internet based program

Nachteile:

How slow it runs. Painfully slow at times

Good for what it is

Vorteile:

Great tool for those starting an email marketing strategy. Easy to use. Would recommend.

Nachteile:

Integrations with 3rd party tools is lacking slightly compared to competitors.

Closed my account without notice or cause, customer service is friendly but poorly trained

Kommentare: This was the worst experience I have ever had, with any company, for any reason. It set my company back days of work. Do not use Constant Contact.

Vorteile:

If someone were able to use Constant Contact without ever contacting customer service and if they didn't have a reputation for closing accounts, their interface is adequate for its intended purpose. It's possible to send E-Mails that appear as they do in the editor and their statistics for E-Mails that are actually able to be sent are presented well.

Nachteile:

I spent 2 hours and 47 minutes on the phone waiting for their "deliverability team" to answer a question about SPF and DKIM and bounced messages, over six calls, before I finally gave up. I was never able to get in touch with anyone who know what he or she was talking about. I figured out the answer myself through a Google search hours later. When I signed up for Constant Contact, a salesperson called me to upsell their services and asked what industry I was in, so I told her. I used the service for a month and spent hundreds of dollars to have my employees investigate their API. Eventually, I complained to them about their poor wait times and someone called me to apologize. I spent 25 minutes on the phone with her and she told me I would get a 25% discount and they would get back to me about that in a few hours. After a few hours, instead of a discount, they sent me an E-Mail saying my account was closed because I was associated with an industry where I might send spam. I had only sent one message in the history of the account. That's after I had told them before what industry I was in, and after I was helpful to them for 25 minutes of uncompensated time to tell them what was wrong with their customer service.

Ease of use for Small Shop

Kommentare: The team was great in getting us set up as non-profit with reduced pricing. Using their analytic tools for our website and social media has been an added benefit for us.

Vorteile:

Constant Contact is easy to learn, use and gather reports. The functionality is great and helps eliminate duplicating work. We love the ability to drop in a you tube video, conduct surveys and gather RSVPs.

Nachteile:

Only frustrating part is being signed out of account, but still being able to make changes. You don't know that your time has expired until you go to save the changes.

Clean, responsive design and intuitive list management

Kommentare: Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages. There is strong automation capability, but we haven't utilized it to its potential.

Vorteile:

Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.

Nachteile:

Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.

We think of Constant Contact as one of our team members!

Kommentare: Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.

Vorteile:

Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns.

Nachteile:

The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good thing) ... for us as a non-profit, it is easier budget-wise for us to pay monthly, so we are not able to take advantage of the bigger discount. It would be helpful if Constant Contact allowed those same savings to be applied for non-profits who pay monthly ... especially since we have been a long-time customer.

Review for Constant Contact

Kommentare: Constant Contact has been a wonderful marketing tool and I have seen results. I love the ability to see who has opened my emails in real time, as I can immediately reach out to them while the contact is "hot".

Vorteile:

Very user friendly, but the most important feature is their customer service. I always get a real person right away when I have a question or need support. Helpful templates were there when I first got started, and they continue to be available. Their email functionality allows me to tract my emails and see who opens it (all in real time).

Nachteile:

I have been using this software for years, and I have no complaints. I am a one person business, with about 15,000 customers, so my database is not as robust as larger companies might need for marketing. I do not use Constant Contact for videos, slides, etc.

Constant Contact: The Complete Email Marketing Solution for Your Business

Kommentare: Constant Contact is easy to use, even for those with limited technical experience, thanks to its intuitive drag-and-drop interface and library of customizable email templates.Constant Contact's lead capture tools, including signup forms and landing pages, which make it easy for businesses to grow their contact lists and reach more potential customers.Another benefit of Constant Contact is its robust reporting and analytics features, which provide businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.

Vorteile:

1.Email Templates: Constant Contact provides a wide range of customizable email templates that make it easy for businesses to create professional-looking email campaigns.2.Contact Management: Constant Contact's contact management system allows businesses to easily manage their email lists, segment their contacts, and target specific customer groups.3.Lead Capture: The lead capture feature allows businesses to capture leads from their website and social media channels and add them to their email list.4.Reporting Analytics: Constant Contact's reporting analytics provides businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.5.Integrations: Constant Contact integrates with a wide range of third-party tools and services, including CRM software, social media platforms, and eCommerce platforms, making it easy for businesses to integrate email marketing into their existing workflows.Overall, the user-friendly interface, lead capture tools, email templates, reporting analytics, and customer support are some of the most impactful features of Constant Contact. The product is generally considered to be easy to use, and the integration with existing business processes is seamless, making it a popular choice for businesses looking for a comprehensive email marketing solution.

Nachteile:

1.Limited Design Flexibility: Some users have reported that the design flexibility of Constant Contact's email templates can be limited, making it difficult to create highly customized designs.2.Pricing: Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact lists.3.List Management: Some users have reported that the list management features in Constant Contact can be challenging to use, particularly for businesses with large and complex contact lists.4.Limited Automation: Some users have reported that Constant Contact's automation capabilities are limited compared to other email marketing solutions, making it difficult to create complex automated campaigns.5.Limited Integrations: Some users have reported that Constant Contact's integrations with third-party apps and services can be limited compared to other email marketing solutions, making it difficult to seamlessly integrate with existing business processes.

Constant Contact Review 2022.

Kommentare: As a small business owner, I wear a lot of hats. I'm responsible for everything from customer service to product development, and that can make it hard to find time for marketing. That's where Constant Contact comes in. Their platform makes it easy to create beautiful emails and track their performance. I can see who's opening my emails and clicking on my links, and that helps me to adjust my strategy on the fly. Plus, their live chat support is always there to help me when I need it. Thanks to Constant Contact, I'm able to connect with my customers and grow my business - without spending all of my time on marketing.

Vorteile:

Constant Contact is one of the most popular email marketing platforms. It offers a wide range of features and is very user-friendly. I have been using Constant Contact for a few months now and I am very happy with it. Here are some of the pros: 1) It is very easy to use; even someone with no technical skills can easily create beautiful emails. 2) It offers a lot of templates and stock images, so you can create professional-looking emails without having to hire a designer. 3) It allows you to easily segment your list, so you can send targeted emails to different groups of people. 4) It includes powerful tools for tracking email opens, clicks, and bounces, so you can see how your campaigns are performing. 5) It integrates with many third-party services, such as Salesforce and Google Analytics. Overall, I am very pleased with Constant Contact and I would recommend it to anyone looking for an email marketing platform.

Nachteile:

Overall, I was pleased with Constant Contact. The software is easy to use and navigate, and the email templates are attractive and customizable. I also appreciated the ability to track opens and clicks, as well as to segment my contacts into different groups. However, there are a few areas where Constant Contact could improve. First, I would like the ability to schedule emails in advance. This would be helpful for times when I know I won't be able to check my email for a few days. Second, I would like more options for automation. For example, it would be useful to be able to automatically send a follow-up email to people who didn't open my first email. Overall, Constant Contact is a good option for small businesses or individuals who want to send attractive emails with minimal hassle. However, there are a few areas where the software could be improved.

Outdated service

Kommentare: In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them. Custom contact fields are limited to text or date. Missing details like this add up to each project taking more time than it should. I suspect Constant Contact was a front-runner in the early days, but there are better email marketing solutions now at a similar or lower price point that offer a coherent, simple-to-use, and modern product. This was one of the first SaaS products I replaced with another service when I took over my job.

Vorteile:

Drag-and-drop email builder is straightforward, and I appreciate the polling and RSVP functionalities. It's easy to collaborate with team members on the same projects (but not on a variety of projects -- see below). Overall the naming and location of items is intuitive, which makes it easy to find your way around if you've used other email marketing software. I like the ability to get a url to past email campaigns.

Nachteile:

The templates and functionality are outdated, and it takes time to build out customized elements that fit with a modern aesthetic. Support is so-so; other service providers (such as MailerLite) have raised the bar with quick response times that Constant Contact just doesn't offer. This product works best for a single user or two. The list, segments, and tagging attributes offer flexibility, but they get out of hand quickly when used for multiple goals or by different teams. This email marketing service has been the hardest for us to keep clean. Additionally, there is a single unsubscribe form, which doesn't make sense when different teams use the same service. The search function for past campaigns doesn't work well, so it takes time to riffle through the list to what we need. This is how many of the features work: they're probably there, but it takes time to get what you need.

Constant Contact is an easy-to-use email marketing tool - a little pricey but worth the expense!

Kommentare: Overall a great product, easy to use, and functional. its minor limitations are countered by functionality, reliability, and the features it offers. The price is sometimes a turnoff when compared to other marketing email providers. CC offers easy to use templates that are almost fully customizable. Lots of extra features including campaigns, events, registrations, sign up forms etc. There are plenty of HELP menu items and tutorials. Love that there is no limit on the number of emails sent monthly. Overall a great go to product!

Vorteile:

As an email marketing solution, CC fits most small to medium business owners needs with plenty of easy to edit templates, branded emails, newsletters, calendars, event apps, and website integrations. Additionally, business owners can set up events and registrations via the app. The templates are easy to use with varied options and designs. For more experienced handlers, HTML is available to set up templates. Emails offer clients and recipients the opportunity to opt out or stay tuned while landing the emails in their in box rather than their spam filters . Analytics are a plus and helpful to see what works and what doesn't in an email campaign. CC also integrates social media platforms. Overall it is a great all-in-one marketing tool.

Nachteile:

While the software is generally easy to use, it is not intuitive and does on occasion produce glitchy results from missing images to random changes in text, font, and email structure. I do like the tiered pricing structure, although find CC to be far more expensive than their competitors. One of my biggest complaints is the placement of images - it doesn't really allow flexibility in design - if you are ok with their more cookie cutter template designs then its a 5 star - but the ability to place images becomes tedious and reduces the functionality. Overall the program is a go and worth the expense even if the image placement issues are annoying.

Good platform for email campaigns

Vorteile:

What I like most about this platform is the fact that I can classify the list of subscribers according to my needs. When sending email campaigns, I can select which group to target instead of sending it to all of my leads. Their analytics is very clear and easy to understand. They provide tips to improve campaigns and stats to measure your effectiveness on each campaign.

Nachteile:

I wish this platform would have more innovative features to make more powerful campaigns. For example, adding videos or gifs. I usually design my campaigns on Canva and then add it in Constant Contact as an image because their designing tool is very limited. It will also be very useful if they would add a link for calls as they do to direct people to websites and emails.

Email Marketing

Kommentare: Overall, it's very good. It's pretty easy to use and the emails are really nice looking. They provide lots of templates to choose from or you can design your own. You can create many contact lists so you can target your emails to the group you're trying to reach.

Vorteile:

Constant Contact is easy to use. You don't have to have extensive training in order to figure it out. They have lots of templates to choose from. You can talk or chat to a real person when you need help. They also offer a non-profit discount, which is very nice. The emails are very nice and professional looking. Once you have a template you like, you can copy it each time and change the colors to make it look fresh.

Nachteile:

The events site is set up a little different than the regular emails. So adding things to the landing page isn't quite as easy as the drag and drop method that's available for the email marketing portion. Also, the event feature is good for taking basic registrations and payments (like selling items) but not great for a full blown event. We used it for several years for our fundraising event but it was a bit cumbersome. There was no easy way to do things like offer sponsor levels with X number of guest tickets included. Eventually we moved our fundraiser to an event-specific software.

The analytics provided by Constant Contact provide the most satisfying feeling possible

Kommentare: It is important to note that we perform continuous analysis of customer requests through social networks, external platforms and social media. This is something you should be aware of. Constant Contact's Platform can generate the best possible reports for connection and robust constitution of the required elements. Through Constant Contact, we have engaged several different public content targets, and the results have been as expected. We expanded advertising options and became more effective content strategists as a result.

Vorteile:

Constant Contact makes me happy, as I have improved the quality of all analytical procedures used in specialized marketing and ensured that they are always further developed. Everything is first class and of the highest quality, and I can complete a group marketing project with the help of their various tools. The service is quite good, and, with their use, I could integrate and customize the software without any problems. I evaluate data from social media accounts to corporate clients and various analytics management systems. There is no doubt that Constant Contact is an excellent opportunity for high-level advertising.

Nachteile:

Constant Contact is an excellent product that has significantly impacted the creation of seamless marketing and numerous management systems.

Love Constant Contact!

Kommentare: Overall Constant Contact gives us the opportunity to manage our email and social media marketing in the best way for a small business. The additional features that they have added are just an added bonus to what we are already using the services for.

Vorteile:

We love using the email marketing schedule and statistics. It gives us real feedback from our customers on what they like and click on, and what doesn't perform well with them. We also love the online booking feature that provides our clients the freedom to schedule on their own time, without the back and forth between us and the client. We are also a small business so social media management can be hard to do and Constant Contact lets us schedule out, which gives us more freedom to do our jobs.

Nachteile:

Customer services needs improvement. Every time we have to call, we get people who are just reading off a script and not actually helping us with our issues.

All-in-one Email Marketing Solution - A Review of Constant Contact

Kommentare: Despite the pricing and analytics drawbacks, I found Constant Contact to be an effective email marketing solution that provides all the necessary tools for creating and tracking successful email campaigns. The platform's intuitive interface and wide range of features make it a top choice for businesses of all sizes.

Vorteile:

I found Constant Contact to be a robust email marketing solution with a wide range of features that are easy to use, even for beginners. The email builder and pre-made templates make it simple to create professional-looking emails, and the automation features, including triggered emails and list segmentation, help to increase engagement rates.

Nachteile:

Analytics and reporting features could be more detailed.