Wir helfen Unternehmen in Österreich
seit 18 Jahren bei der Softwareauswahl

Über Keap

Automatisiere deine Vertriebs- und Marketingprozesse. Sorge für Umsatzwachstum. Spare Zeit. Organisiere dich. Sieh dir jetzt die Software-Demo an!

Erfahre mehr über Keap

Vorteile:

The customer service was easy to access and willing to go the extra mile to help out.

Nachteile:

It essentially has no (easy) pipeline management. Cancellation and rude customer service experience.

Bewertungen zu Keap

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,5
Kundenservice
4,0
Funktionen
4,1
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

7,4/ 10

Keap hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 1 292 Nutzerbewertungen auf Capterra.

Haben Sie Keap bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (1 292)

mike
president
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keap Review

5,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Saskia
Saskia
Senior Director Sales Marketing in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 10 000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

All the finest at one convenient location.

5,0 vor 2 Jahren

Kommentare: Keap helps us streamline our CRM procedures, thus it's in regular use here. Keap aids us in solving company issues including lead management, marketing campaign automation, and client communication management. We want to use Keap to improve productivity and patron happiness by collecting and following up on leads, monitoring sales activity, and keeping in touch with patrons on an individual basis.

Vorteile:

You may program your advertising push with keap. The system automatically stores the produced leads where users may access them. The administrator may monitor every aspect of the delivered emails, from when they were opened to which links were clicked and for how long. The information provided here will allow users to adjust their campaign accordingly.

Nachteile:

There are per-customer and per-subscriber costs for integrating keap with other applications. In exchange for a restricted number of users and page views, it offers free data movement.

Antwort von Keap

vor 2 Jahren

Hello Saskia! We're so happy to hear that Keap has been helpful to you and your business! Thank you for taking the time to leave us a review.

Amanda
Administrator customer service tech support etc in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Keap: A difficult app with lots of potential

4,0 letztes Jahr

Kommentare: We have used it for over ten years now and stay because it does work however, there are a lot of features that are missing or are just dated. Luckily, we have found work around for most but it is discouraging that they haven't updated these.

Vorteile:

The campaign management element of Keap is absolutely fantastic and one of the main reasons we have kept it over the years. It also integrates with A LOT which is really useful for us.

Nachteile:

They don't update very frequently and don't give features that their customers want. Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst builders I have ever used. Their customer service is also a joke.

Antwort von Keap

letztes Jahr

Hello Amanda, Thank your for taking the time to leave us a review! We're happy to hear that you find the campaign management tool to be fantastic! It's one of our favorite features as well. Regarding updates to the products, we do have some exciting new things coming out very soon. Here's a link to our product update page to keep an eye out: https://keap.com/product-updates We're sorry to hear that you've had some poor experiences with our support team. If you ever have a bad experience with support, we do send out customer surveys after each case. If you'd like to discuss a past bad experience, please feel free to reach out. We're happy to look into things further on your behalf.

toshia
Owner in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Honest review

3,0 vor 4 Monaten

Kommentare: Overall, I’d rate my experience with Keap a solid 6. The platform has powerful automation and CRM features that can really streamline my workflow, but it comes with a high price tag that’s tough for small businesses. The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is helpful, I’ve encountered longer wait times than I’d like. The mobile app could also use improvement, as it doesn’t offer all the desktop features. Overall, it’s a good tool with great potential but has some areas that need work.

Vorteile:

Keap has been a game-changer for me with its easy-to-use automation and CRM features. I love how I can customize workflows, track everything in one place, and get great insights to grow my business.

Nachteile:

Keap can be quite pricey, which might be a stretch for smaller businesses like mine. The learning curve is also a bit steep; it took me time to navigate all the features fully. I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating when I'm on the go. Lastly, while customer support is helpful, I've experienced longer wait times when I really needed assistance.

Antwort von Keap

vor 3 Monaten

Hello Toshia, Thank you for taking the time to share your experience. We love to hear that Keap has been a game changer for you. We also appreciate your thoughtful feedback. We are working to release updates that will make learning Keap easier than ever.

Bryan
Marketing Director in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for emails and newsletter creation!

4,0 vor 5 Monaten

Kommentare: We use this consistently to manage our email marketing and newsletters.

Vorteile:

Has a lot of extra functions, making it more than just a simple email platform

Nachteile:

The pricing is getting to be on the higher side, compared to similar services

Antwort von Keap

vor 4 Monaten

Hello Bryan, Thank you for taking the time to leave a review! We're happy to hear that you've discovered keap to be more than just a simple email platform. We appreciate the feedback surrounding price, our team is always working to add more value into our product and education offerings.

Casey
Product Manager in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I'm keaping this CRM

5,0 letztes Jahr

Kommentare: I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical components. Our previous CRM was a problem in and of itself, but Keap actually helps us solve problems. We couldn't be happier.

Vorteile:

I like Keaps automation the most. I'm no longer swamped with repetitive mind numbing tasks. I only need to set the automation once and it continues to perform the way I need it to. Keap is user friendly and has readily available customer support. Using any CRM can be tedious but Keap is just so easy to use and customize.It has wonderful contact management, lead capture, and tracking tools.It's also very flexible. Keap can help with a landing page and forms to go with it.

Nachteile:

I'd like the calendar management to be more thorough, but other than that I don't have anything bad to say about Keap.

Antwort von Keap

letztes Jahr

Thank you for taking the time to leave us a review and recommending us to others! We're happy to hear that you're "Keaping this CRM"!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very good workflow automation but lacks many basic features

3,0 vor 2 Jahren

Vorteile:

The campaign builder is incredible. If you're creative enough and know how to use the software (takes time) you can automate ANYTHING for your marketing strategies. One thing that doesn't get much attention is the Actionsets module. It's a legacy tool in the system but man does it do a lot! Actionsets expand all possibilities but are very hard to manage.It requires a lot of third-party softwares for most campaigns, especially the integration ones such as PlusThis, Zapier, LeadsBridge.

Nachteile:

The Email Broadcasts interface should offer more options to customize the marketing emails. Right now it does enough but there's so much more it needs. I often have to add my own code to the email to make things look a certain way.The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to use it.

Antwort von Keap

letztes Jahr

Thank you for taking the time to leave us a review. We're glad you enjoy the Campaign Builder and Action Sets. We appreciate your feedback regarding our Email Broadcast interface. We are working to add more updates to it, some of which should be out soon!

Rachel
Rachel
System Engineer in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10 000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It's great that KEAP can keep track of my clients' information

4,0 vor 2 Jahren

Kommentare: Keap is our primary customer relationship management tool, and it stores not only marketing and sales data but also details on our customers' accounts, such as their plans, employees, invoices, subscriptions, and more.

Vorteile:

The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again. Some reports may long for additional features common to all reports, but overall the feature set is quite enough.

Nachteile:

It might be difficult to keep track of the background of changes made to corporate paperwork, client paperwork, subscription paperwork, etc. While this is not unprecedented, there are situations when knowing who changed a subscription or configuration is essential but cannot be identified in Keap.

Antwort von Keap

vor 2 Jahren

Hello Rachel, We appreciate you taking the time to share your experience with Keap! We're glad to hear that using Keap has helped reduce the amount of time and effort spent on follow-up. Thank you for the feedback regarding being able to see more User actions. We went ahead and submitted that as feedback on your behalf.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Real hit or miss

3,0 vor 2 Jahren

Kommentare: Great software but really lacking on the customer support end. Towards the end when the bills increased and began to add up, we were told by customer service that we could be put on a special payment plan. This was great news, but unfortunately the sales team did not communicate with the tech team, who permanently deleted our data off their systems before the financial arrangement could be setup. Fortunately we backed up most of our data, but that lack of communication could have been disastrous for any other business.

Vorteile:

They were able to customize the software so that it met our needs as a database for managing subscribers. There was virtually no downtime in the years we were with this company. Once users were trained on certain tasks, it was very easy for employees to pick up the software and become comfortable with it.

Nachteile:

The pricing structure charges by the amount of contacts you have. We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each month for a database of users who were not active. The underlying system also seems to be geared towards companies who are interested in cold calls and commission-type sales jobs. While they did customize their software to fit our needs we were still warned that we were required to send communications through their specialized tracking system in order to measure engagement and leads. Our regular email blasts were not considered good enough.

Antwort von Keap

vor 2 Jahren

Hello, Thank you for taking the time to leave us a review. We're glad to hear that once trained, your employees easily picked up Keap and became comfortable with their assigned tasks. We're sorry to hear that you didn't leave on good terms. If you'd like to reach out to our team, we're happy to look further into your payment plan situation.

Sai
Sai
Client Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect for streamlining operations

5,0 vor 2 Jahren

Kommentare: The experience has been very positive and productive

Vorteile:

Keap is an amazing platform for simplifying and effectively managing customers, leads, and prospects. The support team is exceptional to help you scale and grow your processes.

Nachteile:

There haven’t been too many factors or features to dislike about Keap

Antwort von Keap

vor 2 Jahren

Hello Sai, We appreciate you taking the time to leave us a review! We're glad to hear that your experience has been very positive and productive. We'll be sure to pass along that you have found our support team to be exceptional.

Dylan
Dylan
marketing in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Automations that facilitate processes

5,0 vor 4 Monaten

Kommentare: The scheduling of appointments with clients makes it possible to have the follow-up of each client from the beginning, giving a good service and building good sales

Vorteile:

Keap has been a guaranteed ally to automate activities that make potential clients have a perfect follow-up and value them more without leaving other clients behind, it helps to market products in a more professional way with marketing management that increases income and decreases workflows

Nachteile:

The free trial they gave me did not have all the functions activated, they should enable everything to be able to manage all their tools from the beginning

Antwort von Keap

vor 3 Monaten

Hello Dylan, Thank you for sharing your experience with Keap! We appreciate your feedback on the free trial. We understand the importance of exploring features, and your input will be helpful as we continue to refine our trial experience. Thank you for your thoughtful review and for choosing Keap to support your business success!

Heather
CEO in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keap Is Vital to My Business!

5,0 letztes Jahr

Kommentare: Overall my experience with Keap has been great. The company has a great vision and purpose and the entire community associated with Keap from users to partners has always been encouraging, supportive and inspirational. As a software, it has been instrumental to my business' continued growth.

Vorteile:

Keap has become a vital part of my business. As a small business owner I did not have the money to hire a full time assistant to help me and Keap has helped fill that space. Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my calendar without me needing to do a thing saves me so much time and energy. I have been able to create marketing campaigns that run like clockwork generating new leads and sales. I honestly could not run my business without it.

Nachteile:

Keap can have a bit of a learning curve to it. As with any software it can take some time to get things set up and running the way you need them to.

Antwort von Keap

vor 12 Monaten

Hello Heather, We're happy to hear that Keap was able to fill the space of an assistant to help you and your business. We love hearing that you find the Keap ecosystem of partners and users to be encouraging, supportive, and inspirational. Thank you for leaving us a review, we wish you the best!

Calum
Calum
Marketer in UK
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keap on keaping on!

5,0 letztes Jahr

Kommentare: Superb, does everything I need to and more and helps me keep things ticking over for all of our clients.

Vorteile:

It can do as much or as little as you like. That means that for ourselves AND for our clients, we can craft regular communications, complex automations, campaigns and a variety of content that's selling, nurturing or doing whatever we want it to do. Keap's the vehicle but the destination is in our control.

Nachteile:

It can at times be convoluted to evaluate data but with experience and time you can craft simple ways to manage it.

Antwort von Keap

letztes Jahr

Hello Calum, We love your quote, " Keap's the vehicle but the destination is in our control." It is so true that you can use Keap to do as much or as little as you want. It's always exciting to hear from people who use Keap to it's full advantage and then some. Thank you for leaving us a review!

Jeremy
Sales in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Using Keap for almost a year for our Landscaping Company

5,0 letztes Jahr

Kommentare: It has worked well with our small landscaping company, giving us better management of marketing, automations we didn't have before, and better lead capturing and appointment managing.Keap has been pretty good with customer service as well, and that's obviously critical.

Vorteile:

We really like the ability to have contact and lead management, group texting, email marketing, and automations all housed under one software roof for an affordable price point. Many other softwares have a really strong service offering, but competely lack other services.Oftentimes they try to accomodate that by stacking softwares, which can work, but creates a silo effect that can be time-consuming to setup and maintain, as well as being pricier than expected.Keap does a pretty good job of covering a lot of bases with one in-house software system. They do have some weaknesses, but overall they've got a good system that could easily be built out even further.

Nachteile:

Our least favorite things about Keap would be the lack of a menu option for the business phone line. It does not work well if you have more than one person answering or making calls, and sending messages. We would also like to see more flexibility in terms of Zapier integrations. Zapier integration works pretty well, but there are fields such as contact status, removing a deal from the pipeline, and other fields/operations we would like to see available to Zapier.Lastly, their method of labeling phone numbers needs updated. Currently the "work" type is the option you want to choose for text marketing.

Antwort von Keap

letztes Jahr

Hi Jeremy, Thank you for taking the time to share your experience. Wen understand the importance of having and all-in-one solution and are happy to hear that Keap has covered a lot of your bases. Your feedback on the Keap Business Line and Zapier has been duly noted and will be communicated to our team.

David
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great all in one marketing and client relations system.

4,0 letztes Jahr

Kommentare: Overall it has been a good experience. Keap does so much and it can feel overwhelming at times to stay up to date with all of the features.

Vorteile:

I like that you have a business phone number that you can call and text from. This is what we use Keap most for. It allows all of my employees to use one phone number.

Nachteile:

I wish that I wasn't constantly being logged out of the app. I do wish that round-robin booking was available for scheduling links.

Antwort von Keap

letztes Jahr

Hello David, Thank you for taking the time to leave us a review! We're happy to hear that you enjoy using the Keap Business Line, it truly is a game-changer for small businesses. We appreciate the feedback regarding round robins and being logged out. Regarding being logged out, we recommend not leaving multiple tabs of Keap open so one doesn't end up timing out. On the topic of staying up to date, we recommend checking out our Keap Academy. They have courses and events that can help you and your team feel confident in all parts of Keap. https://academy.keap.com/

Steve
Lead Software Engineer in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Probably the best CRM and marketing automation tool you'll find

5,0 letztes Jahr

Kommentare: Keap is an exceptional tool that we have greatly benefited from. It allows us to do many things that make our daily work within the organization easier; it allows us to very easily and accurately store our customer information, have efficient handling of email marketing and automations, create landing pages and funnels that help us attract leads and guide them on their journey from first interaction to conversion, and more. It has helped us automate our business and is excellent value for money for us.

Vorteile:

In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for active engagement and tracking of all our marketing. It is a very versatile tool that allows us a great variety of actions; it allows any activity related to audience segmentation, communication control, and marketing automation, among others, to be done with ease thanks to all the features and functions it integrates. The marketing automation it provides has been one of the strongest points of this tool. It has saved us a lot of time and money.

Nachteile:

There is a learning curve when starting to use the product, which is normal for a tool so rich in CRM and marketing functionalities. In terms of analytics, there is room for improvement. Finally, it could be more flexible to integrate with third-party tools, but that is more limited.

Antwort von Keap

letztes Jahr

Hello Steve, We're glad to hear that Keap has saved you time and money! We love hearing about businesses that take advantage of a wide variety of our features. We appreciate your feedback on the learning curve and potential improvements in analytics and third-party integrations. Overall, we're thrilled that Keap has proven to be an exceptional tool, streamlining your daily operations and providing excellent value for your organization.

Erick
Content Strategist in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keap is great but it could be better

5,0 vor 2 Jahren

Kommentare: My overall experience with Keap its in the mid-level. Been using for over 5 years since it was named Infusionsoft and it's been a good tool to have in our email marketing campaign

Vorteile:

What I like the most is that just updated their email design page and now emails have a better look on both desktop and mobile.

Nachteile:

Not so great on the flow of their website management. Its hard to understand how to organize contacts, tag emails and the automated email marketing its great but again you have to dig in to learn how it works.

Antwort von Keap

letztes Jahr

Hello Erick, Thank you for taking the time to leave us a review and for being a long-time customer of ours! We appreciate the feedback regarding ease of use on some of our features. We are working to release more resources and extend our help articles and Keap Academy Courses to help new Users get up to speed more quickly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Öl & Energie, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

good program

4,0 letztes Jahr

Vorteile:

you only want to understand the way to use this software then your life will be change due to its

Nachteile:

the best things in keap that it can be continuously management your data everyday and any time but it must have more update to keep it always on the top .

Antwort von Keap

letztes Jahr

Thank you for taking the time to leave us a review! We appreciate it.

Tiffany
Tiffany
Founder in USA
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Worth the money

5,0 letztes Jahr

Kommentare: If you can afford it, GET IT. Period. You will not regret it.

Vorteile:

Literally almost everything! I won a year subscription from participating in a conference and it was literally everything I needed in one place. The customer support team was SOOOOO helpful. I mean literally you can get someone on the phone to talk to EASILY! As you can imaging this is very important when you are new to using such a large and robust platform!

Nachteile:

The only thing was the price. Now, do not get me wrong it was totally worth it. But at the time I was just starting my business and could not afford to continue.

Antwort von Keap

letztes Jahr

Hello Tiffany, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your time with Keap. We wish you and your business the best!

Hideki
Hideki
Director Consulting Services in Japan
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5 001–10 000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

E-commerce manager with unique functions

4,0 vor 2 Jahren

Kommentare: It is a solution that in the long or short term only brings benefits to companies, allowing much more complete commercial projects to be managed.

Vorteile:

What I consider most remarkable and that is why I like it is that it gathers all the customer information in one place. This tool also helps sales processes so that companies grow financially. Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more sales

Nachteile:

There is nothing wrong i want to expose, this tool has helped me to complete commercial projects successfully

Antwort von Keap

vor 2 Jahren

Hello Hideki, We appreciate you taking the time to leave us a review. We're glad you enjoy having all your customer information in one place. Thank you for mentioning that Keap can help companies grow financially by improving sales processes.

Abel
Abel
Agent in Benin
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Avis keap

5,0 letztes Jahr

Vorteile:

I like its speed and simplicity, allowed me to follow my sales more closely, customer service management

Nachteile:

the beginning of using this software was difficult for me but after perseverance I got through it

Antwort von Keap

letztes Jahr

Thank you for leaving us a review! We're glad to hear you're in a good place with Keap and that you enjoy it's speed and simplicity.

Mitusha
Conversational AI Developer in Indien
Informationstechnologie & -dienste, 501–1 000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Super useful for task management

5,0 letztes Jahr

Vorteile:

I have been using Keap tool for a while now and one of the features I find quite interesting is its task and appointment management tools. Keap provides a straightforward way to stay organized & efficiently manage time. The platform's capabilities have streamlined my workflow and kept things on track.

Nachteile:

Nothing as such as it is decently priced and super useful!

Antwort von Keap

letztes Jahr

Hello Mitusha, We're happy to hear that you find Keap to be a straightforward way to stay organized and efficiently manage time!

Karly
Realtor in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Keap would be ok if you have programming experience

1,0 vor 2 Jahren

Kommentare: It took me more time to work ON keap than work on my business.

Vorteile:

Hand on training to get set up was appealing. Customizable functionality.

Nachteile:

Keap did not really integrate with anything, so all of the contacts had to be manually added. If you wanted it to do anything you had to build out the automation and I had no experience with programming. When I told them it was not working they kept all my money and would not even give me a partial refund. DO NOT sign up for a year until you KNOW it is going to work for you. I was told I could use my cell phone for the text and calling function and then when I went to set it up I was advised not to. After paying for one on one training I had gotten no where after 3 of my sessions. They were going to try to figure out how to do a few thing in between our appointments and then when we would meet again they would not have done it and acted like I should devise a work around.

Antwort von Keap

vor 2 Jahren

Hello Karly, We're sorry to hear that you weren't better supported during your set up period. We'd like to look into your experience further. Can you please email [email protected] with your information so that we can look up your account?

Sofia
Product Manager Marketing Moda in Chile
Einzelhandel, 10 000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An efficient CRM solution

4,0 vor 2 Jahren

Kommentare: Overall, I have had an excellent experience with Keap. It is a great all-in-one CRM platform that is easy to use and provides great customer service. The only downside is that it can be a bit pricey, but if you are looking for an all-in-one CRM platform, Keap is a great choice.

Vorteile:

Keap is an incredibly user-friendly all-in-one CRM platform that makes it easy to manage customer relationships. I love how quickly I can access customer data and generate reports. The customer service team is also incredibly helpful and always on hand to answer any questions I might have.

Nachteile:

The one downside of Keap is that it can be a bit pricey for some businesses. However, if you are looking for an all-in-one CRM platform that is easy to use and has great customer service, Keap is a great choice.

Antwort von Keap

vor 2 Jahren

Hello Sofia, Thank you for taking the time to share feedback on your experience with Keap. We greatly appreciate your kind words and are delighted to hear that you find Keap to be efficient and user-friendly. Regarding your comment on pricing, we understand that affordability is an important consideration for businesses. We constantly strive to provide a valuable solution at a competitive price. Once again, we appreciate your feedback and your endorsement of Keap.

Alyssa
Manager in USA
Krankenhausversorgung & Gesundheitswesen, 501–1 000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Small business marketing made easy!

5,0 vor 2 Jahren

Vorteile:

So easy for small/new businesses to start marketing and engaging with customers

Nachteile:

no issues at all the automation process is so simple it does the work for you

Antwort von Keap

vor 2 Jahren

Hello Alyssa, Thank you for the review! We're glad to hear that Keap has made small business marketing easier for you.

Debbie
Manager in Neuseeland
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Keap from a Person who is not techie

5,0 vor 2 Jahren

Kommentare: Business Problems that could be Solved by Keap:Keap is a powerful customer relationship management (CRM) platform that helps businesses manage customers, track leads, automate marketing, and more. It can help businesses to increase efficiency, reduce costs, and maximize sales. It can also help them to better understand their customers, segment them for targeted marketing, and build better relationships.Benefits of Using Keap:Keap is a comprehensive CRM platform that helps businesses streamline their operations and maximize their sales. It is easy to use and provides users with a range of features and services that can help them to better manage customers, track leads, automate marketing, and more. It is also highly customizable and can be tailored to meet the specific needs of the user. Additionally, Keap offers competitive pricing plans that make it an affordable option for businesses of all sizes.

Vorteile:

Keap is an easy-to-use, all-in-one customer relationship management (CRM) and marketing automation solution that helps small businesses grow.• Keap provides a variety of tools to manage contacts, automate tasks, and maximize customer engagement.• It is customizable and scalable, allowing businesses to tailor their solutions to their needs.• Keap offers integrations with popular third-party applications, making it easy to sync data and automate processes.• The platform provides access to a team of in-house experts to assist with setup and training.

Nachteile:

Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.• The user interface can be confusing and difficult to navigate for new users.• The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.• The user interface can be confusing and difficult to navigate for new users.• The customer support is limited, and the response time can be slow.

Antwort von Keap

vor 2 Jahren

Hello Debbie, Thank you for leaving us a review. It sounds like you've utilized many of Keap's features to help streamline and automate your business. We love hearing that!