--- description: Detaillierte Informationen über MatrixCare Home Health & Hospice zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MatrixCare Home Health & Hospice Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für ambulante Pflege](/directory/10036/home-health-care/software) > [MatrixCare Home Health & Hospice](/software/81083/brightree) # MatrixCare Home Health & Hospice Canonical: https://www.capterra.at/software/81083/brightree Seite: 1 / 12\ Zurück: [Nächste Seite](https://www.capterra.at/software/81083/brightree?page=2) > Die Software Brightree für die häusliche Pflege und Hospize wurde entwickelt, um die Genauigkeit, Effizienz und Compliance der Dokumente zu maximieren. > > Bewertung: **4.2/5** von 258 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet MatrixCare Home Health & Hospice? US-amerikanische Pflege- und Hospizorganisationen, die nach einer skalierbaren EMR-Lösung suchen, die von Kliniker\*innen für Kliniker\*innen entwickelt wurde. Organisationen, die Best Practices implementieren möchten, die Compliance maximieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 258 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ResMed - **Region**: Bloomington, USA - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: $ 2 000,00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Compliance Management - Diagramm-Erstellung - Freiwilligen-Management - Kundenmanagement - Mobiler Zugriff - Patienten-Aufnahme - Pflegeplan-Management - Qualitätssicherung - Reklamationsabwicklung - Terminplanung - Trauerfallmanagement - Verwaltung von Patientenakten ## Integrationen (5 insgesamt) - Brightree - Forcura - Health Recovery Solutions - Inovalon Provider Cloud - Trella Health Marketscape ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für ambulante Pflege](https://www.capterra.at/directory/10036/home-health-care/software) ## Ähnliche Kategorien - [Software für ambulante Pflege](https://www.capterra.at/directory/10036/home-health-care/software) - [Hospizsoftware](https://www.capterra.at/directory/31011/hospice/software) - [Tagespflege Software](https://www.capterra.at/directory/30812/home-care/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software) ## Alternativen 1. [Fusion](https://www.capterra.at/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.at/software/124590/ema) — 4.4/5 (363 reviews) 3. [AestheticsPro](https://www.capterra.at/software/93446/aestheticspro) — 4.4/5 (619 reviews) 4. [ClinicSense](https://www.capterra.at/software/178722/clinicsense) — 4.8/5 (648 reviews) 5. [Jane](https://www.capterra.at/software/178984/jane-app) — 4.8/5 (494 reviews) ## Nutzerbewertungen ### "Ease of use" — 5.0/5 > **Susan** | *5. Dezember 2017* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is user friendly, easy to move from one page to another. Allows you to capture patient visits allowing other staff members to gain a picture of patient in 'real time' > > **Nachteile**: At times the page will rotate/skip to another section; becomes annoying to have to scroll back to where you want to be. > > In general, the staff have responded to suggestions and tried to make changes in software to meet our agency needs. ----- ### "Front line user" — 4.0/5 > **Jim** | *12. Dezember 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The clarity of the operational screens. In general > > **Nachteile**: There are too many toggle options to get from one screen to another > > It was ok, again its easy to view but hard to navigate ----- ### "GAH Brightree Story" — 3.0/5 > **Chris** | *4. November 2016* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The easier accessibility for Field staff with the iPad. Feel that all the Medicare changes are incorporated into by Brightree therefore we are documenting towards what they will require if audited. > > **Nachteile**: The reports do not feel they are reliable. We do a lot of manual tracking along with the reports and we do continue to see discrepancies. When reporting an issue the turn around on answers is very slow. Also, we feel we give adequate information when we report something, but we always get that it is not enough or want the same information again that we already gave. Going back to when we started the super user process was very stressful and feel should be over longer period of time. Just watching 100 hours of video and then going to the device was not helpful. We actually problem solve many things on our own. We did have a time that we actually new more about the system and how it should work than the one who was suppose to be teaching us. This was in the first few months of learning and then launching the system\! We did not have on site training it was all by dialing in and on a time limit. > > Overall the experience has been a great option for our Field Staff. The office side and reports have not been what we really would like it to be. The field staff seem to really like the iPad. They went from using large lap tops to the iPad and have seen better bedside documentation due to it helping not be such a "barrier" for them. I like how it helps with compliance and makes sure you document so that you are covering all the required information needed for Medicare. As with any electronic devices, the issues are connectivity, have some difficulty when updates come along, glitches, etc. AFO has recently made some major updates and we had some issues with it, but we contacted Chris from Brightree and he took the time to go through each of our frustrations and helped get resolution to this. Feel that with the update some of the AFO process takes longer, but it is getting better the more I use it. Our biggest issue is the reports. Our business office does not really trust the reports and have had many issues and reporting of different issues throughout the time we have had Brightree. I use several reports to make sure I do not miss anything and not all reports give same information and back up each other. We still do a lot of manual tracking to ensure we do not miss anything. Which in return is costly and time consuming. But if you do not trust what you are getting from a source you always double check your results to what you manually log. ----- ### "Matrixcare EMR Review - HH\&HO" — 5.0/5 > **Brenda** | *29. Juni 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Flexibility, Intraoperability, Reports, and some of the Functionality > > **Nachteile**: Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the Interventions, Care Plan, and Review of Systems sections. The Routine Visit doucmentation is TOO LENGTHY and requires TOO MUCH TIME by the nurses to complete documentation for a skilled patient visit. The note needs to be condensed so that documentation is not repeated in these sections of the visit note. I believe reformatting the flow of the visit note would be a great help. Thank you\! > > Able to track documents required to be completed before billing can occur. Billing claims os more timely. Able to monitor clinical staff job productivity and performance in realtime and identify problem areas that need to be addressed. Customer service has been very good. Our Customer Success Mgr. has been great to help us problem solve when we need him and keep us informed about Matrixcare\! ----- ### "Everything you need in one software application" — 5.0/5 > **Shelly** | *20. Jänner 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Ease of navigation with documentation designed for point of service documentation . Customer service is responsive and knowledgable. > > **Nachteile**: The cost is definately something to consider. With each new added feature there comes an associated cost. Training new staff or refreshing existing staff also has an associated cost. The jump in price from 99 patient - \>100 patients was shocking. > > MatrixCare allows all of our home health care documentation from patient care to back office administration, managing employees and billing prep to take place in one system. The amount of time spent documenting has decreased, lower the stress and increasing work/home life balance for my clinicians. ----- Seite: 1 / 12\ Zurück: [Nächste Seite](https://www.capterra.at/software/81083/brightree?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/81083/brightree) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten