--- description: Detaillierte Informationen über DoorDash for Merchants zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoorDash for Merchants Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Online Bestellsystem](/directory/32698/online-ordering/software) > [DoorDash for Merchants](/software/1012321/doordash) # DoorDash for Merchants Canonical: https://www.capterra.at/software/1012321/doordash Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/1012321/doordash?page=2) > DoorDash ist eine Online-Lösung für Lebensmittellieferungen, die Restaurants und Kunden Lieferung und Abholung auf Abruf bietet. > > Bewertung: **4.1/5** von 190 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 190 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: DoorDash ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Australien, Kanada, Neuseeland, Vereinigte Staaten ## Funktionen - Auftragsmanagement - Berichterstattung / Analyse - Mobiler Zugriff - Online-Bestellung - Online-Zahlungen - Restaurant-POS - Sendungsverfolgung ## Optionen für Kundensupport - FAQ/Forum - Telefon-Support ## Category - [Online Bestellsystem](https://www.capterra.at/directory/32698/online-ordering/software) ## Ähnliche Kategorien - [Online Bestellsystem](https://www.capterra.at/directory/32698/online-ordering/software) - [Lieferservice Software (Food Delivery)](https://www.capterra.at/directory/30861/food-delivery/software) ## Alternativen 1. [Toast POS](https://www.capterra.at/software/136301/toast-pos) — 4.1/5 (554 reviews) 2. [OpenTable](https://www.capterra.at/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews) 3. [Deliveroo](https://www.capterra.at/software/1030489/deliveroo) — 4.5/5 (37 reviews) 4. [Routific](https://www.capterra.at/software/142530/routific) — 4.9/5 (144 reviews) 5. [Track-POD](https://www.capterra.at/software/178880/track-pod) — 4.7/5 (140 reviews) ## Nutzerbewertungen ### "Convenient for Restaurant owner" — 4.0/5 > **Wei Jie** | *13. August 2026* | Essen & Trinken | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: useful sales, payout, commission, and transaction information that helps with restaurant bookkeeping and reconciliation > > **Nachteile**: no notifications when new statements or financial reports become available. I have to check manually. > > Overall, DoorDash for Merchants has been useful for managing monthly statements. The system is fairly easy to use ----- ### "Brings in new business to your restaurant" — 5.0/5 > **Jessica** | *21. Juni 2025* | Restaurants | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Doordash is easy to use for both the consumer and the business. Everything is laid out in an easy to follow way. The customer service is fast, responsive, and courteous. It integrated well on our website and was easy to set up. > > **Nachteile**: The fees are high, forcing us to raise our prices and push that cost onto our customer. We tried to keep our prices affordable and someone who has only ordered through Doordash and not come into our restaurant would assume those are our regular prices, which may drive some customers away. > > While the fees were high, Doordash is the most popular food delivery app in our area and did bring us a lot of business. It brought in new customers that otherwise wouldn't have tried us as well. The customer service when we did have issues was fantastic. ----- ### "Very good application" — 5.0/5 > **keishla** | *17. August 2026* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like doordash merchants because i am able to make alot of many and get many new costumers for my busniess > > **Nachteile**: I would say that the least things i like is that doordash merchants should lower the percent that they stay with > > My overall experience with doordash merchants is pretty good. I have to say that my busniess have been doing amazing since i started with them ----- ### "Complete lack of communication" — 1.0/5 > **Donald** | *2. Juni 2025* | Strafverfolgung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing. 2 out of 3 orders in a month have had half or more of the order canceled, without notification. Paid a tip based on more than double of the food i received. Tonight almost 30 dollars of my order canceled due to bring out of stock, yet for dash didn't call, was going to send me the rest of the order, 2 biscuits, for 10 dollars. If i hadn't paid extensive attention to my order status, not a common action, I'd be paying for nothing. The store seems to be attempting to contact dd to inform them as well. They say they are getting hung up on by dd. > > **Nachteile**: No customer interaction if an order is unavailable or changes. 3 quarters of an order not available and for dash wants to charge 10 dollars for 2 biscuits > > Done with for dash. Will not order again. No communication by for dash when order unavailable. It's been fun, but bye. ----- ### "DoorDash is a wonderful app that allows for access to a large variety of cuisine." — 4.0/5 > **Verifizierter Rezensent** | *30. August 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The best feature of the DoorDash app is the ease at which you can order food for home (or work) delivery. > > **Nachteile**: The least appealing thing about the DoorDash app is the high fees and additional costs associated with ordering food to be delivered. > > The overall experience is positive, as DoorDash allows for access to a variety of foods and restaurants that previously could not be delivered. However, over time my use has diminished, as it is a very expensive way to access a meal. ----- Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/1012321/doordash?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/1012321/doordash) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | nl | | | nl-BE | | ----- ## Strukturierte Daten