---
description: Detaillierte Informationen über CustomerBase zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerBase Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Terminplaner Software](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase)

# CustomerBase

Canonical: https://www.capterra.at/software/1030838/customerbase

Seite: 1 / 3\
Zurück: [Nächste Seite](https://www.capterra.at/software/1030838/customerbase?page=2)

> CustomerBase bietet die leistungsfähigste CRM-Software, die von Tausenden von kleinen Unternehmen zur Verwaltung ihrer Geschäfte verwendet wird.
> 
> Bewertung: **5.0/5** von 47 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet CustomerBase?

KMU (Kleine und mittlere Unternehmen)

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **5.0/5** | 47 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: CustomerBase

## Gewerblicher Kontext

- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Anpassbare Formulare
- Automatisierte Terminplanung
- Daten-Import / -Export
- E-Mail-Management
- Kalenderverwaltung
- Kontaktmanagement
- Kundendatenbank
- Leadmanagement
- Mobiler Zugriff
- Online-Zahlungen
- Terminverwaltung
- Verfolgung von Interaktionen
- Verfügbarkeit-Management
- Webseitenintegration
- Wiederkehrende Termine

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- Chat

## Category

- [Terminplaner Software](https://www.capterra.at/directory/30757/appointment-scheduling/software)

## Ähnliche Kategorien

- [Terminplaner Software](https://www.capterra.at/directory/30757/appointment-scheduling/software)
- [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software)
- [Zahlungsabwicklung Software](https://www.capterra.at/directory/30232/payment-processing/software)

## Alternativen

1. [PayPal](https://www.capterra.at/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.at/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.at/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.at/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [HoneyBook](https://www.capterra.at/software/162588/honeybook) — 4.7/5 (678 reviews)

## Nutzerbewertungen

### "Excellent experience, Thank you\!" — 5.0/5

> **Roberta** | *11. März 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The Manager provided easy step by step directions for me to follow.
> 
> **Nachteile**: There wasn't anything to not like except the call sounded little static but thats not anyones fault.
> 
> Fantastic\! The manager was very helpful  and listened to my concerns and answered all of my questions.

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### "Excellence" — 5.0/5

> **Blake** | *8. Oktober 2024* | Essen & Trinken | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: My representative was friendly, informative, spoke very clearly as I am hard of hearing, And answered every question I could have thought of. This was the best decision for my small business I have made yet.  Very professional kept every appointment I have had with them so far and all have been very, very helpful and catered to my every business need write down to payments.  The rest is up to me, lol\!\!\!
> 
> **Nachteile**: Honestly, I can’t find anything negative.
> 
> 100% the way to go if you were starting a new business. Within three days, my company was at the top of the Google listing in my area  True story\!

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### "Great service" — 5.0/5

> **Jessica** | *14. Jänner 2025* | Bildende Kunst | Empfehlungsbewertung: 3.0/10
> 
> **Vorteile**: They are so helpful 
It's like a whole 'nother employee having them :)
> 
> **Nachteile**: Nothing that I have not liked so far....
> 
> Excellent 
I signed up before I knew what I needed and as I figured it out they were there to helpfully assist

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### "Experience." — 5.0/5

> **Cindy** | *5. Februar 2026* | Eventservice | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Customer base is a very friendly System to use. I Love most of all, the booking, and invoice, and it's so easy for my customer to pay with this system.
> 
> **Nachteile**: I know this may sound cheesy, but there's nothing that I dislike about customer base.
Every employees I spoke to has been nothing but very helpful and a system also is very user-friendly,  again.
> 
> My overall experience with customer base from start to finish has been very friendly , organized, and knowledgeable.

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### "Superior service \!" — 5.0/5

> **Rich** | *22. Dezember 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Excellent service\! I love it. Staff is very knowledgeable about topics . I needed help with website and it got done .
> 
> **Nachteile**: I’m happy with everything . There isn’t anything I’m not satisfied with. They got my vote. 5 star rating from me .
> 
> Accessibility. Ease of use .  It is  easy to understand and navigation is easy. Accessibility via cell phone and computer is great .

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Seite: 1 / 3\
Zurück: [Nächste Seite](https://www.capterra.at/software/1030838/customerbase?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/software/1030838/customerbase)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/1030838/customerbase> |
| de-AT | <https://www.capterra.at/software/1030838/customerbase> |
| de-CH | <https://www.capterra.ch/software/1030838/customerbase> |
| en | <https://www.capterra.com/p/252924/CustomerBase/> |
| en-AE | <https://www.capterra.ae/software/1030838/customerbase> |
| en-AU | <https://www.capterra.com.au/software/1030838/customerbase> |
| en-CA | <https://www.capterra.ca/software/1030838/customerbase> |
| en-GB | <https://www.capterra.co.uk/software/1030838/customerbase> |
| en-IE | <https://www.capterra.ie/software/1030838/customerbase> |
| en-IL | <https://www.capterra.co.il/software/1030838/customerbase> |
| en-IN | <https://www.capterra.in/software/1030838/customerbase> |
| en-NZ | <https://www.capterra.co.nz/software/1030838/customerbase> |
| en-SG | <https://www.capterra.com.sg/software/1030838/customerbase> |
| en-ZA | <https://www.capterra.co.za/software/1030838/customerbase> |
| fr | <https://www.capterra.fr/software/1030838/customerbase> |
| fr-BE | <https://fr.capterra.be/software/1030838/customerbase> |
| fr-CA | <https://fr.capterra.ca/software/1030838/customerbase> |
| fr-LU | <https://www.capterra.lu/software/1030838/customerbase> |

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