--- description: Detaillierte Informationen über Fathom zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Chatbot Plattformen](/directory/31596/conversational-ai-platform/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.at/software/1037530/fathom Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/1037530/fathom?page=2) > Kostenloser KI-Meeting-Assistent, der deine Meetings umgehend aufzeichnet, transkribiert und zusammenfasst, sodass du nie wieder Notizen machen musst. > > Bewertung: **5.0/5** von 808 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Fathom? Alle, die viele Videoanrufe bewältigen: Vertriebs- und Kundenerfolgsprofis, Gründer, Unternehmen mit Remote-Teams, Berater usw. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 808 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FATHOM ## Gewerblicher Kontext - **Startpreis**: $ 15,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Anruf-Transkription - Aufzeichnung - Automatische Transkription - Berichterstattung / Analyse - CRM-Systeme - Chatbot-Software - Dateneingabe - Filesharing - Für Vertriebsteams/ -organisationen - KI/Maschinelles Lernen - Konversationsanalysen - Live-Chat - Mehrsprachig - Prädiktive Analytik - Spracherkennung - Timecoding - Verarbeitung natürlicher Sprache - Videokonferenzen ## Integrationen (9 insgesamt) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank ## Category - [Chatbot Plattformen](https://www.capterra.at/directory/31596/conversational-ai-platform/software) ## Ähnliche Kategorien - [Chatbot Plattformen](https://www.capterra.at/directory/31596/conversational-ai-platform/software) - [Software zur Anrufaufzeichnung](https://www.capterra.at/directory/30533/call-recording/software) - [Transkriptionssoftware](https://www.capterra.at/directory/31836/transcription/software) - [AI Sales Assistant Software (KI-Vertriebsassistent)](https://www.capterra.at/directory/34135/ai-sales-assistant/software) - [Meeting Software](https://www.capterra.at/directory/30802/meeting/software) ## Alternativen 1. [Zoom Workplace](https://www.capterra.at/software/144037/zoom-video-conferencing) — 4.6/5 (14585 reviews) 2. [Slack](https://www.capterra.at/software/135003/slack) — 4.7/5 (24110 reviews) 3. [Modjo](https://www.capterra.at/software/215663/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.capterra.at/software/159318/outreach) — 4.4/5 (310 reviews) 5. [SalesLoft](https://www.capterra.at/software/157977/salesloft) — 4.3/5 (231 reviews) ## Nutzerbewertungen ### "Paradigm shift through Fathom" — 5.0/5 > **Thomas** | *25. Juni 2024* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: As a Scrum Master i now can focus on the discussion instead of constantly being in the wake of it, as capturing the content always prevented me to be active in calls. Through the change i now can observe the discussions and provide leadership in the moment instead of working through reflection after the fact. > > **Nachteile**: I do not have my data in control anymore, which is a topic that all AI solutions currently are facing and we need to be aware of this fact as a society to not accept this situation ultimately. It is not specific to Fathom but its the one dependency i am unhappy with. ----- ### "Best AI notetaker I've found" — 5.0/5 > **Lee** | *22. Mai 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that. > > **Nachteile**: One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future. > > Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup. ----- ### "Fathom-able" — 5.0/5 > **Verifizierter Rezensent** | *29. August 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication\! > > **Nachteile**: There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present > > Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style ----- ### "Incredible free plan" — 5.0/5 > **Rachel** | *8. Mai 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The free plan is super-robust\!\!\! As a small business owner, this is my top priority. Plus, their support for all their customers, even the free plan, is incredible. > > **Nachteile**: There are some bugs in terms of sharing recordings and granting access. For myself, it's not something I usually care about, but if you're working with a team, be aware that it takes a learning curve. > > I am very, very glad with this software. From all the meeting notetaker softwares that keep popping up, this is by far the one with the most robust free plan. ----- ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" — 1.0/5 > **Michael** | *18. Dezember 2024* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Transcription and AI generated summaries were helpful > > **Nachteile**: Horrible customer service that resulted in me losing two years of customer data. > > I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. ----- Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/1037530/fathom?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/1037530/fathom) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten