--- description: Detaillierte Informationen über Fathom zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Chatbot Plattformen](/directory/31596/conversational-ai-platform/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.at/software/1037530/fathom Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/1037530/fathom?page=2) > Kostenloser KI-Meeting-Assistent, der deine Meetings umgehend aufzeichnet, transkribiert und zusammenfasst, sodass du nie wieder Notizen machen musst. > > Bewertung: **5.0/5** von 807 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Fathom? Alle, die viele Videoanrufe bewältigen: Vertriebs- und Kundenerfolgsprofis, Gründer, Unternehmen mit Remote-Teams, Berater usw. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 807 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FATHOM ## Gewerblicher Kontext - **Startpreis**: $ 15,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Anruf-Transkription - Aufzeichnung - Automatische Transkription - Berichterstattung / Analyse - CRM-Systeme - Chatbot-Software - Dateneingabe - Filesharing - Für Vertriebsteams/ -organisationen - KI/Maschinelles Lernen - Konversationsanalysen - Live-Chat - Mehrsprachig - Prädiktive Analytik - Spracherkennung - Timecoding - Verarbeitung natürlicher Sprache - Videokonferenzen ## Integrationen (9 insgesamt) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank ## Category - [Chatbot Plattformen](https://www.capterra.at/directory/31596/conversational-ai-platform/software) ## Ähnliche Kategorien - [Chatbot Plattformen](https://www.capterra.at/directory/31596/conversational-ai-platform/software) - [Software zur Anrufaufzeichnung](https://www.capterra.at/directory/30533/call-recording/software) - [Transkriptionssoftware](https://www.capterra.at/directory/31836/transcription/software) - [AI Sales Assistant Software (KI-Vertriebsassistent)](https://www.capterra.at/directory/34135/ai-sales-assistant/software) - [Meeting Software](https://www.capterra.at/directory/30802/meeting/software) ## Alternativen 1. [Zoom Workplace](https://www.capterra.at/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 2. [Slack](https://www.capterra.at/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Modjo](https://www.capterra.at/software/215663/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.capterra.at/software/159318/outreach) — 4.4/5 (308 reviews) 5. [Gong.io](https://www.capterra.at/software/157969/gong-io) — 4.8/5 (560 reviews) ## Nutzerbewertungen ### "Paradigm shift through Fathom" — 5.0/5 > **Thomas** | *25. Juni 2024* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: As a Scrum Master i now can focus on the discussion instead of constantly being in the wake of it, as capturing the content always prevented me to be active in calls. Through the change i now can observe the discussions and provide leadership in the moment instead of working through reflection after the fact. > > **Nachteile**: I do not have my data in control anymore, which is a topic that all AI solutions currently are facing and we need to be aware of this fact as a society to not accept this situation ultimately. It is not specific to Fathom but its the one dependency i am unhappy with. ----- ### "Just outstanding" — 5.0/5 > **Michal** | *19. April 2024* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Setup of a relatively complex product is incredibly well thought through. They create a "zoom call" but it's prerecorded and you can test the functionalities while you're "on" a zoom call. Extremely well thought out. The transcription is excellent, you land in one click in exactly the right place. And I'm now spending much less time in call management > > **Nachteile**: Tiny niggles: 1) I keep getting reminded how much I'm talking which is frankly sth I don't care about but I haven't figured out how to turn it off. 2) once I kicked out fathom out of a zoom call in one instance, I wanted to invite it back in but didn't know how. I'm sure this is mainly due to my ignorance than issues with the product itself. ----- ### "A must Have for visio" — 5.0/5 > **Leslie** | *13. März 2025* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fathom summarizes, prioritizes and makes sense of videoconference meetings. You can even see your speaking time live, which reminds you to let others do the talking. Summaries are precise and well contextualized, starting with a highly relevant objective and summary of the meeting if you don't want to read the whole thing. It's synchronized with hubspot, automatically saving meeting notes and creating tasks. > > **Nachteile**: Areas for improvement: the tasks are in English, even though I'm a French speaker, and the summaries are in French. The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct. > > I use it on almost every meeting with my clients, I save time on reports, which are automatically forwarded to my customers. Most of the time, the summary, priorities and tasks are extremely well chosen. I watch my speaking time so I can talk less. ----- ### "Fathom-able" — 5.0/5 > **Verifizierter Rezensent** | *29. August 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication\! > > **Nachteile**: There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present > > Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style ----- ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" — 1.0/5 > **Michael** | *18. Dezember 2024* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Transcription and AI generated summaries were helpful > > **Nachteile**: Horrible customer service that resulted in me losing two years of customer data. > > I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. ----- Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/1037530/fathom?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/1037530/fathom) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten