--- description: Detaillierte Informationen über PHPKB zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHPKB Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/30094/knowledge-management/software) > [PHPKB](/software/104988/phpkb) # PHPKB Canonical: https://www.capterra.at/software/104988/phpkb Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/104988/phpkb?page=2) > Führende webbasierte, vollständig responsive Wissensmanagementsoftware. Ermöglicht deinem Unternehmen Informationen zu suchen, zu erfassen und mit Kunden zu teilen. > > Bewertung: **4.3/5** von 9 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet PHPKB? Kundenbetreuung und Wissensmanagement ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 9 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Chadha Software Technologies - **Region**: Jalandhar, Indien - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: $ 25,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Koreanisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Berichterstattung und Statistik - Catalog Management - Content-Management - Discussions/Forums - Self-Service Portal - Textbearbeitung - Third-Party Integrations - Volltextsuche - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Zugriffskontrollen / Berechtigungen ## Integrationen (10 insgesamt) - Freshdesk - Google Analytics 360 - Google Translate - LDAP Manager - OAuth - Olark - SharePoint Azure AD Connect - Tidio - Zendesk Suite - tawk.to ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software) ## Alternativen 1. [Microsoft SharePoint](https://www.capterra.at/software/1167/sharepoint) — 4.4/5 (5412 reviews) 2. [Confluence](https://www.capterra.at/software/136446/confluence) — 4.5/5 (3663 reviews) 3. [Notion](https://www.capterra.at/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.at/software/145390/guru) — 4.8/5 (639 reviews) 5. [Paperpile](https://www.capterra.at/software/1015644/paperpile) — 4.8/5 (122 reviews) ## Nutzerbewertungen ### "Excellent knowledgebase product, easy to implement" — 5.0/5 > **Craig** | *26. August 2022* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Implementing a knowledgebase, including seamless SSO integration was quick and easy. Support was always ready to assist and guide configuration for the best results. > > **Nachteile**: Less a con, more of a wish list requests: More robust handling of images in the WYSIWYG editor so that placement and size of images can be quickly and easily laid-out. > > Our customer-facing knowledgebase of technical articles has found a popular home on PHPKB. Our IT Helpdesk staff and technicians find increased productivity among customers as they are easily able to access information to assist in everyday needs. ----- ### "Honest Review after 1 Year of Usage" — 5.0/5 > **Johny** | *17. April 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We evaluated PHPKB for 2 months before making a decision to buy a self-hosted license. The sales person was extremely helpful, helped us configure our server to make sure it met the requirements for installation. We are using it from over a year now and we are fully satisfied. I can highly recommend it as the best value for money knowledge base software for internal as well as external use. > > **Nachteile**: There is none in particular that we do not like about this software. > > We are using PHPKB both internally (for our support agents) as well as externally (to help assist our customers in self-help manner). We have noticed that our support queries have reduced over 60% in last few months. ----- ### "No service" — 1.0/5 > **Neil** | *6. Juli 2021* | Maschinerie | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The software has some features, but there are far easier systems to use. > > **Nachteile**: Regrettably this company refuses to honour their own Refund policy. Even after multiple attempts to have them honour their own commitments to refunds, they have refused to honour their policy. > > Terrible. Will never use them again ----- ### "Great, Inexpensive Solution" — 4.0/5 > **Mike** | *26. Jänner 2016* > > We've used PHPKB's hosted solution for about five years and the experience has been nearly flawless. We originally chose PHPKB because of the clean front end and easy-to-use interface, and of course, price. Over five years, I can't recall the system ever being down, and the PHPKB team has been outstanding and very responsive with customer support. Our users also had no significant issues and the solution just always worked as intended. We generated several million page views over time which was great given the niche market we're in. The main point I would make with these types of solutions is to line up your content people and keep them engaged to keep your site fresh. For the app, also carefully consider your reporting needs. I expect you could install and maintain this locally without a great deal of effort. ----- ### "How cool is that\!" — 5.0/5 > **Sergey** | *24. Mai 2016* > > Knowledge base is one of the critical tools for both customer support and internal knowledge management. That's why 'omindware always aim to use the best technology available and do periodic market reviews to make sure we are using the latest and the most advanced tools. PHPKB let us look no further - it stands out amongst competition and has everything we currently need, and more. It lets us manage public articles, FAQs and documents, as well as private areas for select customers to provide personalized project documentation, training materials etc. It also features multi-language support so we don't even need to worry about maintaining several instances of it for different markets. How cool is that\! ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/104988/phpkb?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/104988/phpkb) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten