Vtiger CRM
Was ist Vtiger CRM?
Vtiger ist eine CRM-Software, die alles enthält, was du benötigst, um in Vertrieb, Support und Marketing kundenorientiert zu sein. Verkaufsförderung – Kontakte verwalten, E-Mail-Kampagnen versenden (25.000 E-Mails/Monat), Transaktionen nachverfolgen, Angebote erstellen und senden. Erstelle und verfolge nach dem Verkauf Kundenprojekte und arbeite in den integrierten Kommunikationstools zusammen mit anderen. Anschließend bietet das Use-Case-Management eine großartige Unterstützung. Gehöre zu den Tausenden von Unternehmen, die mit Vtiger erfolgreich sind.
Wer verwendet Vtiger CRM?
Vtiger eignet sich perfekt für kleine bis große Unternehmen mit wachsenden Vertriebs-, Marketing- oder Kundendienstteams, die sich auf die Implementierung von Prozessen, die Nachverfolgung von Leistung und die Verbesserung von Erkenntnissen konzentrieren.
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Vtiger CRM
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Bewertungen über Vtiger CRM
Paulo
In Betracht gezogene Alternativen:
Easy to use and customizable
Kommentare: I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Vorteile:
Its really easy to use and there are many options to customize the user experience
Nachteile:
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Carlos
In Betracht gezogene Alternativen:
Vtiger CRM vs Competition
Kommentare: overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Vorteile:
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Nachteile:
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Estefany
Vtiger has customization flexibility
Kommentare: We use different aspects of VTiger in different departments with varying degrees of importance. In the beginning and to this day, we use VTiger as the main CRM program to manage the marketing activities we have for our customers as well as those we have for prospective customers. Recently, as we are a professional organization, we have started using the ticketing system to facilitate the workflow between the sales department and the audit department to ensure that projects are created and assigned correctly. Also, we use the project section to take customer projects from start to finish, with constant notifications to the auditors and the sales team.
Vorteile:
If you have any concerns, VTiger's help group is exceptionally qualified in terms of answers and sees to it that the difficulties you have are finished. In addition, they are accustomed to updating the products and also publish occasions to update the product. The ability to generate customized reports is exceptional and very helpful for managers to comprehend the areas that require attention. At VTiger, we have been able to customize the various fields to suit our specific needs, whether it is in the sales section, ticket section or project section.
Nachteile:
Sometimes it is complicated to locate the information and can generate anger. Although the ability to generate a ton of documents is convenient, going through the document generation tool is slightly stressful, particularly at first.
Thomas
In Betracht gezogene Alternativen:
QTE Training likes VTiger
Kommentare: See section pros
Vorteile:
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
Nachteile:
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)
Raymond
Vtiger CRM: My Personal Review
Kommentare: Overall, I would recommend Vtiger CRM to companies in need of a highly customizable and scalable CRM platform. While the platform has some drawbacks, the benefits far outweigh the drawbacks, especially for businesses that require a high degree of customization and flexibility.
Vorteile:
The platform is highly customizable and can be tailored to your specific business needs. This flexibility allows you to design a CRM that works the way you want it to, rather than being forced to conform to a predetermined workflow. Vtiger CRM is very user-friendly and simple to use, even for non-technical users. This makes it simple to get up and running quickly and begin seeing results right away. The platform is highly scalable, making it an excellent choice for businesses of all sizes. Vtiger CRM can be tailored to your needs whether you are a small startup or a large enterprise.
Nachteile:
While Vtiger CRM is a powerful platform, it can be complicated and overwhelming for users unfamiliar with CRM software. The learning curve can be steep, especially for users who are unfamiliar with sales and marketing. The platform can be pricey, especially for small businesses and startups. For some businesses, this could be a barrier to entry.
