--- description: Detaillierte Informationen über GuestWisely zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestWisely Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/30616/vacation-rental/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://www.capterra.at/software/117297/365villas Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/117297/365villas?page=2) > Immobilienverwaltungssoftware mit umfassenden Funktionen, moderner Nutzerfreundlichkeit und überzeugendem Wert in einem. > > Bewertung: **4.7/5** von 190 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet GuestWisely? Immobilienverwaltungen aller Größen, ab 3 Objekten aufwärts, die in der größeren Ferienvermietungsbranche tätig sind. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 190 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: 365villas.com - **Region**: London, UK - **Gegründet**: 2010 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Berichterstattung und Statistik - Buchhaltung - Dokumentenmanagement - Dynamische Preise - Ertragsmanagement - Gasterlebnis-Management - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Inspektions-Management - Kalenderverwaltung - Kanalmanagement - Kommunikationsmanagement - Kontaktmanagement - Leadmanagement - Leerstandsmanagement - Leistungskennzahlen - Marketing-Automatisierung - Miet-Nachverfolgung - Mieter-Nachverfolgung - Multi-Channel-Vertrieb - Multichannel-Management - Online-Zahlungen - Raten-Management - Reservierung-Management - Steuermanagement - Third-Party Integrations - Verwaltung von Auflistungen - Zahlungsabwicklung ## Integrationen (42 insgesamt) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated ... und 27 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.at/directory/30678/channel-management/software) - [Campingplatz Software](https://www.capterra.at/directory/31059/campground-management/software) - [Hausverwalter Software](https://www.capterra.at/directory/30929/rental-property-management/software) - [Immobilienmanagement Software](https://www.capterra.at/directory/20050/real-estate-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.at/software/152433/hostaway) — 4.8/5 (1577 reviews) 2. [Lodgify](https://www.capterra.at/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.at/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.at/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.at/software/186514/breezeway) — 4.6/5 (195 reviews) ## Nutzerbewertungen ### "Unkompetenter Support und Hot Sales" — 1.0/5 > **Alex** | *23. Oktober 2025* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Gute Vision doch aufgrund der Komplexität verstehen die GuestWisely die eigene Software Anwendung nicht. > > **Nachteile**: Schlechter Support und Kompetenz zur Anwendung von 365Villas oder Guest Wisely ... sind gut im Verkauf von Services doch absolut unverständliche Einführung und Support - MailSpam mit News - no Competencies and implementation. > > Nach einem Verlust von 2 Monaten Off Market ... durch technischen integrationsfehler, keine Entschuldigung und Entschädigung. Es gibt viel bessere OTA Channel Manager. Das Tool selber wäre ok, doch das Team und Support Team 1 von 10. ----- ### "Easy & effective to use PLUS an outstanding support team to help you along the way\!" — 5.0/5 > **Taylor J.** | *22. Jänner 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: 365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched\! > > **Nachteile**: There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee. > > Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless\! Our experience with the team at 365Villas has been nothing short of amazing\! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate\! I would 100% recommend 365Villas\! Thank you 365Villas, you have a client for life\! ----- ### "Supportive Team and Strong Partnership" — 5.0/5 > **Marcia** | *12. Juni 2026* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We always feel heard and supported by the team at GuestWisely. While we admittedly do not yet use the software to its full potential, we are gradually implementing the features that best fit our business needs. We are especially impressed by their commitment to customer service, including taking the time to visit our office in person. Their support and personal approach have made a positive impact on our experience. > > **Nachteile**: The report writer is somewhat convoluted for our needs, but we are gradually learning how to make better use of its features. > > We are big fans of GuestWisely and look forward to continuing our partnership with them for many years\! ----- ### "Promising system that falls short in key areas" — 2.0/5 > **Ramon** | *16. Oktober 2025* | Immobilien | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Nachteile**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. There’s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- ### "5 stars review all the way\!" — 5.0/5 > **Giuseppe** | *8. Juni 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about the system is how intuitive and user-friendly it is. The setup process provides numerous customization options, making it easy to configure the platform to fit your unique requirements and workflow. Also found no bugs or issues. > > **Nachteile**: Overall, the platform meets our needs very well. The only enhancement I would suggest is adding integration with Guardian Insurance for rental damage protection insurance, which would make the process even more seamless for our team. > > Overall, we are extremely pleased with the features and functionality that GuestWisely provides. The onboarding experience was excellent, thanks to \[sensitive content hidden\], who demonstrated exceptional knowledge of the PMS and answered every question promptly, thoroughly, and professionally. She also took the time to understand our specific needs and consistently recommended effective solutions and best practices, helping us configure the system in the most efficient way for our business. ----- Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/117297/365villas?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/117297/365villas) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten