---
description: Detaillierte Informationen über eClinicalWorks zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: eClinicalWorks Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks)

# eClinicalWorks

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> eClinicalWorks ist ein führender Anbieter von IT-Lösungen im Gesundheitswesen, der ein innovatives, anpassbares elektronisches Patientendatensystem (EHR) und Praxismanagement bereitstellt.
> 
> Bewertung: **3.3/5** von 396 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eClinicalWorks?

Das Unternehmen bieten innovative, anpassbare Lösungen für jedes Umfeld, einschließlich Grundversorgungsstellen, ambulanter Chirurgie-Zentren, Gesundheitszentren, Krankenhäusern und mobiler Kliniken sowie mehr als 50 Fachrichtungen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **3.3/5** | 396 Nutzerbewertungen |
| Bedienkomfort | 3.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 2.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eClinicalWorks
- **Region**: Indianapolis, USA
- **Gegründet**: 1999

## Gewerblicher Kontext

- **Startpreis**: $ 449,00
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Anpassbare Vorlagen
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Coding-Unterstützung
- Compliance-Verfolgung
- Diagramm-Erstellung
- EHR-/EMR-Integration
- EMR / EHR
- Elektronische Rezepte
- Elektronische Zahlungen
- Entscheidungsunterstützung
- Erinnerungen
- Ertragsmanagement
- Forderungen
- Für medizinische Zwecke
- HIPAA konform
- Inventarverwaltung
- Laborergebnisse
- Medication Management
- Medizinische Abrechnung
- Medizinische Terminplanung
- Mehrere Standorte
- Patienten-Aufnahme
- Patienten-Terminplanung
- Patienteninteraktion
- Patientenportal
- Patientenüberwachung
- Reklamationsabwicklung
- Remote Treatment Planning
- Schadensprüfung
- Self-Service Portal
- Sicheres Versenden von Nachrichten
- Sprach-Erkennung
- Terminplanung
- Terminplanung
- Terminverwaltung
- Verwaltung von Patientenakten
- Videokonferenzen
- Zahlungsabwicklung
- Überprüfung der Versicherungsberechtigung
- Übungs-Management

## Integrationen (2 insgesamt)

- Sunoh
- healow Genie

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- 24/7 Live-Support

## Category

- [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software)

## Ähnliche Kategorien

- [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software)
- [Elektronische Patientenakten für Kardiologie](https://www.capterra.at/directory/32561/cardiology-emr/software)
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- [Spracherkennungssoftware](https://www.capterra.at/directory/30098/speech-recognition/software)

## Alternativen

1. [Fusion](https://www.capterra.at/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [ModMed](https://www.capterra.at/software/124590/ema) — 4.4/5 (369 reviews)
3. [Epic](https://www.capterra.at/software/122278/epiccare-emr) — 4.4/5 (455 reviews)
4. [AestheticsPro](https://www.capterra.at/software/93446/aestheticspro) — 4.4/5 (662 reviews)
5. [Tebra](https://www.capterra.at/software/129169/tebra) — 3.9/5 (1380 reviews)

## Nutzerbewertungen

### "It gets the job done" — 4.0/5

> **Jason** | *4. September 2018* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.
> 
> **Nachteile**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.
> 
> It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

-----

### "Eclinical works review" — 5.0/5

> **Adrian** | *30. März 2025* | Medizinische Praxis | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Patient Portals, Automated Task box and appt scheduling
> 
> **Nachteile**: Expensive and poor customer service and issues with connections
> 
> I enjoyed the software speed and efficiency as well as the ease of use when training new users

-----

### "Horrible support process" — 1.0/5

> **Chris** | *2. Juli 2025* | Medizinische Praxis | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult
> 
> **Nachteile**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience.
> 
> Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult.

-----

### "Recommended" — 4.0/5

> **Verifizierter Rezensent** | *10. März 2026* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for.
> 
> **Nachteile**: All the information you are able to see in just one screen, it was a little overwhelming at first though.
> 
> Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field.

-----

### "Endless Features for a Wide Range of Medical Practices" — 5.0/5

> **Haley** | *19. März 2026* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care.
> 
> **Nachteile**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs.
> 
> Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice.

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## Links

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