---
description: Detaillierte Informationen über Bonterra Apricot zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Bonterra Apricot Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Soziale Einrichtungen Software](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management)

# Bonterra Apricot

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> Apricot ist eine sichere, flexible und nutzerfreundliche Fallmanagementlösung für gemeinnützige Organisationen jeder Größe. Teste die Software 30 Tage kostenlos.
> 
> Bewertung: **4.2/5** von 225 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Bonterra Apricot?

Human Services, Opferbetreuung, Kinder- und Familiendienste, Stiftungen, religiöse Dienste, Gastronomie, Senioren-, Personal- und Entwicklungsdienste und mehr.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.2/5** | 225 Nutzerbewertungen |
| Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Bonterra
- **Region**: Washington, USA
- **Gegründet**: 2014

## Gewerblicher Kontext

- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten

## Funktionen

- Aktivitäts-Dashboard
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM-Systeme
- Compliance Management
- Dokumentenmanagement
- Empfehlungs-Management
- Fall-Aufzeichnungen
- Fall-Management
- Formularverwaltung
- Goal Setting/Tracking
- HIPAA konform
- Kommunikationsmanagement
- Kundenmanagement
- Mitglieder-Datenbank
- Programm-Management
- Self-Service Portal
- Terminplanung
- Terminverwaltung
- Zeitverfolgung

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Soziale Einrichtungen Software](https://www.capterra.at/directory/30660/human-services/software)

## Ähnliche Kategorien

- [Soziale Einrichtungen Software](https://www.capterra.at/directory/30660/human-services/software)
- [NPO Software (Non-Profit-Organisationen)](https://www.capterra.at/directory/30805/nonprofit/software)
- [Software für öffentliche Verwaltung](https://www.capterra.at/directory/20048/government/software)
- [Fallmanagement Software für Soziale Arbeit](https://www.capterra.at/directory/31462/social-work-case-management/software)
- [Praxissoftware für Psychotherapie](https://www.capterra.at/directory/30217/mental-health/software)

## Alternativen

1. [Givebutter](https://www.capterra.at/software/172048/givebutter) — 4.8/5 (871 reviews)
2. [Donorbox](https://www.capterra.at/software/156860/donorbox) — 4.8/5 (624 reviews)
3. [DonorPerfect](https://www.capterra.at/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews)
4. [Zeffy](https://www.capterra.at/software/220131/zeffy) — 4.8/5 (473 reviews)
5. [Bonterra Network for Good](https://www.capterra.at/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews)

## Nutzerbewertungen

### "Solutions for the Nonprofit world" — 4.0/5

> **Nazgol** | *31. Jänner 2022* | Non-Profit-Organisation Management | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Easily customizable. Continuous development toward more user friendly features. Online features. Ease of building reports and reporting capabilities
> 
> **Nachteile**: The pricing. Use of more complex reporting systems to better filter or analyze data.

-----

### "Hey it's all good" — 5.0/5

> **Aaron** | *14. Februar 2025* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I like the ease of the system, from the first day to today it has been intuitive.
> 
> **Nachteile**: Sometimes it loads slowly in the afternoon
> 
> Pretty good, other than some issues in the afternoon when many people are using it.

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### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5

> **Shirlee** | *18. Juni 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up.
> 
> **Nachteile**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.
> 
> I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM.

-----

### "This is a great database that is well worth the price" — 5.0/5

> **Gregory** | *27. August 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The ability to customize just about any field and report without having to ask or pay Bonterra to do it for me.
> 
> **Nachteile**: There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them. These are fields in prebuilt forms.
> 
> Overall my experience has been great. The training I had before we launched our database was great and the continued support is very helpful.

-----

### "Bonterra Case Management: A quick glance" — 5.0/5

> **Nick** | *12. August 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: On the front end, the ability for our team to collaborate with each other regardless of who was the case manager.  On the back end, the ability to create what we needed how we need it.  Building our own forms and workflows that work for us rather than a cookie cutter solution that we would have to work around and change our process to fit the product.
> 
> **Nachteile**: The inability for the calendar within Bonterra Case Management to sync with our calendars.  We are a GSuite organization and would love that when we put a next appointment for a client within Bonterra Case Management, the ability for that to automatically be put on our calendars as well.
> 
> Overall it has been great.  We have been able to cut down our human error from going paper/spreadsheets to this solution with the tracking and reporting.  It has also drastically reduced the amount of time to type up reports for our grants.  Prior we would be looking at 6-8 hours per report.  With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire report done in 1 to 2 hours.

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## Links

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