Wer verwendet Campaigner?
Campaigner bietet einfache und skalierbare E-Mail-Marketing-Automation für alle Unternehmensgrößen. Mehr als 100.000 Unternehmen weltweit, darunter viele Fortune-500-Unternehmen, vertrauen auf diese Plattform.
Was ist Campaigner?
Campaigner ist eine leistungsstarke Lösung zur E-Mail-Marketingautomation, die es mittleren und großen Unternehmen ermöglicht, eine höhere Kapitalrendite zu erzielen, mehr Leads und mehr Umsatz zu generieren. Mit branchenführenden Posteingangszustellungsraten, fortschrittlicher Anpassung und Echtzeit-Berichterstattung ist Campaigner die bevorzugte Wahl von über 100.000 Unternehmen weltweit.
Campaigner – Details
j2 Global
http://www.campaigner.com/
Gegründet 1999
Campaigner – Preisübersicht
Campaigner bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Campaigner ist ab 19,99 $/Monat verfügbar.
Startpreis
19,99 $/Monat
Kostenlose Version
Nein
Gratis Testen
Ja
Campaigner – Bereitstellung und Support
Kundenbetreuung
- 24/7 (Live Vertreter)
- Online
Einsatz
- Cloud, SaaS, Web
Training
- Live Online
- Webinare
- Dokumentation
Campaigner Funktionen
E-Mail Marketing Software
- A/B-Tests
- Abonnenten-Management
- Automatische Antworten
- Berichterstattung / Analyse
- Bildbibliothek
- CAN SPAM-Compliance
- Drip-Kampagnen
- Dynamische Inhalte
- Ereignisgesteuerte E-Mail
- Kundenbefragungen
- Listen-Management
- Mobil-ootimierte E-Mails
- Vorlagen-Management
- WYSIWYG-Email-Editor
- Zielseiten / Web-Formulare
E-Mail-Programme
- Archivierung & Aufbewahrung
- Datenwiederherstellung
- E-Mail-Überwachung
- Gemeinsamer Posteingang
- Reaktions-Management
- Routing
- Spam-Blockierung
- Unterschriften-Management
- Vorformulierte Antworten
- Warteschlangenmanagement
- Whitelist/Blacklist
Lead Nurturing Software
- A/B-Tests
- Drip-Kampagnen
- Kampagnenmanagement
- Lead Benachrichtigungen
- Lead Scoring
- Lead Segmentierung
- Lead-Erfassung
- Leistungskennzahlen
- Personalisierung
- Pipeline-Management
Marketing Automation Software
- A/B-Tests
- Analytik / ROI-Verfolgung
- Anpassbare CTAs
- Drip-Kampagnen
- Dynamische Inhalte
- Lead Scoring
- Sales Intelligence
- Segmentierung
- Social Marketing
- Suchmaschinen-Marketing
- Websitebesucher-Nachverfolgung
- Zielseiten / Web-Formulare
Transactional Email Software
- A/B-Tests
- Berichterstattung / Analyse
- Dynamische Inhalte
- E-Mail-Überwachung
- Kontakt-Datenbank
- Listen-Management
- Spam-Überprüfung
- Vorlagen-Management
Campaigner Alternativen
Mehr Alternativen zu Campaigner
Campaigner – Erfahrungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
Kristi D.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit4 /5
-
Eigenschaften & Funktionalitäten4 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 18.9.2018
"Use What You Know"
Kommentare: We send a weekly email to 40k users and this program has worked for us for the last 8 years.
Vorteile: This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.
Nachteile: Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.
Antwort des Softwareanbieters
von j2 Global an 15.10.2018
Hi Kristi,
Thank you for leaving a review of Campaigner.
We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.
If you have any additional questions please do not hesitate to contact us.
-The Campaigner Team
- Herkunft der Bewertung
- Bewertet am 18.9.2018
Shaun B.
-
Gesamtbewertung4 /5
-
Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten3 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis3 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 6.10.2020
"Brilliant Customer Support. Limited Functionality"
Kommentare: Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal. Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help. Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.
Vorteile: Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome. We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.
Nachteile: Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.
Antwort des Softwareanbieters
von j2 Global an 26.10.2020
Hello Shaun,
I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on.
Your feedback with regards to integration is also much appreciated and has been sent up to upper management.
Looking forward to serving your email marketing needs in the future, all the best.
Carlos Petersen, Customer Marketing Manager
- Herkunft der Bewertung
- Bewertet am 6.10.2020
Lisa G.
-
Gesamtbewertung4 /5
-
Benutzerfreundlichkeit3 /5
-
Eigenschaften & Funktionalitäten4 /5
-
Kundenbetreuung3 /5
-
Preis-Leistungs-Verhältnis3 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 11.11.2020
"Great if you are sending to unverified lists, but not a great inboxing rate"
Kommentare:
Overall, we use Campaigner as a "backup" email platform (Hubspot is our primary).
Hubspot doesn't allow you to send to emails that haven't opted in to receive communications, so when we have a new list, we use Campaigner. They don't seem to be too concerned about higher bounce or opt-out rates, and won't freeze your account like Hubspot sometimes does.
Vorteile:
Campaigner is easy to use, and allows for storage of a lot of contacts (unlike some other platforms that charge you based on number of contacts, whether you are emailing them or not.
They make it easy to segment, design and schedule emails.
They also have a great agency feature and let you setup and manage sub-accounts.
Nachteile: Delivery rate shows as high, but when compared to other platforms we use, open rates are low. This leads me to believe that a lot of emails sent through Campaigner are often delivered to SPAM folders rather than inboxes. Also, they frequently charge us for higher tier packages than we are signed up for, and it takes multiple calls and emails to get it straightened out.
Antwort des Softwareanbieters
von j2 Global an 24.11.2020
Hi Lisa,
Thanks for your feedback, we appreciate that you took the time. We will definitely review the items you have raised here.
All the best,
Allison, Content Marketing Manager
- Herkunft der Bewertung
- Bewertet am 11.11.2020
Scott W.
-
Gesamtbewertung3 /5
-
Benutzerfreundlichkeit2 /5
-
Eigenschaften & Funktionalitäten2 /5
-
Kundenbetreuung2 /5
-
Preis-Leistungs-Verhältnis2 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 10.9.2018
"Much to be desired"
Kommentare: We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.
Vorteile: We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.
Nachteile:
Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.
Antwort des Softwareanbieters
von j2 Global an 15.10.2018
Hi Scott,
Thank you for taking the time to review the platform.
We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.
-The Campaigner Team
- Herkunft der Bewertung
- Bewertet am 10.9.2018
Laura C.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit4 /5
-
Eigenschaften & Funktionalitäten4 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 25.9.2020
"Love the Drag & Drop Editor!"
Kommentare: Overall, I give Campaigner 5-stars for cusotmer service and email marketing. We appreciate that they continue to develop and improve the software overtime too.
Vorteile: When Campaigner updated the software to utilize the drag and drop editor it was a game-changer! So easy to design templates for simple or more detailed email campaigns. Campaigner has been the best email marketing software that we've used so far and helps us to automate communications to our patients quickly and effectively. We also have to shout-out Campaigner's responsive customer service and support teams. Whenever we have had any issues with our account, the team is quick to respond and resolve any issue that we are experiencing. Speedy support is hard to come by in the software industry.
Nachteile: We do experience a lot of issues with the SMTP email relay function, which isn't Campaigner's email software directly but within its portfolio that we pay Campaigner for.
Antwort des Softwareanbieters
von j2 Global an 19.10.2020
Hello Laura,
Thank you very much for your feedback and so happy to hear that you are enjoying the drag and drop email editor! It is also really great to know that our support team has been there to help you when you are in need.
We look forward to continuing to serve your email marketing needs for years to come.
All the best,
Carlos Petersen, Customer Marketing Manager
- Herkunft der Bewertung
- Bewertet am 25.9.2020
