---
description: Detaillierte Informationen über Bazaarvoice zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Bazaarvoice Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Review Management Software](/directory/31024/review-management/software) > [Bazaarvoice](/software/128657/bazaarvoice-connections)

# Bazaarvoice

Canonical: https://www.capterra.at/software/128657/bazaarvoice-connections

Seite: 1 / 3\
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> Die Shopper-Engagement-Plattform von Bazaarvoice gibt dir die vollständige Kontrolle über das Erfassen, Anzeigen und Verteilen von UGC auf globaler Ebene.
> 
> Bewertung: **4.3/5** von 32 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Bazaarvoice?

Die Shopper-Engagement-Plattform von Bazaarvoice gibt dir die vollständige Kontrolle über das Erfassen, Anzeigen und Verteilen von Text und visuellem UGC während der gesamten Customer Journey.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 32 Nutzerbewertungen |
| Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Bazaarvoice
- **Region**: Austin, USA

## Gewerblicher Kontext

- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch
- **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Italien, Japan, Kanada, Malaysia, Neuseeland, Niederlande, Norwegen, Polen, Portugal, Schweden, Schweiz, Sonderverwaltungsregion Hongkong, Spanien und 6 weitere

## Funktionen

- Berichterstattung / Analyse
- Dashboard Software
- Engagement-Tracking
- Negatives Feedback Management
- Nutzerbewertungs-Anfrage
- Nutzerbewertungs-Notifikation
- Ratings/Reviews
- Reaktions-Management
- Sentiment-Analyse
- Social-Media-Integration
- Überprüfung bewerten

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support

## Category

- [Review Management Software](https://www.capterra.at/directory/31024/review-management/software)

## Ähnliche Kategorien

- [Review Management Software](https://www.capterra.at/directory/31024/review-management/software)
- [Online Reputation Management Tools](https://www.capterra.at/directory/30750/reputation-management/software)
- [Influencer Plattformen](https://www.capterra.at/directory/31337/influencer-marketing/software)
- [UGC Plattformen](https://www.capterra.at/directory/34501/ugc-platform/software)
- [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software)

## Alternativen

1. [Trustpilot](https://www.capterra.at/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.at/software/152997/birdeye) — 4.7/5 (703 reviews)
3. [Yotpo](https://www.capterra.at/software/144389/yotpo) — 4.5/5 (376 reviews)
4. [Okendo](https://www.capterra.at/software/176189/okendo) — 4.9/5 (223 reviews)
5. [GiveMe5.ai](https://www.capterra.at/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Nutzerbewertungen

### "Great Way to Connect with Customers" — 5.0/5

> **Maricela** | *29. April 2019* | Lagerung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.
> 
> **Nachteile**: It's a bit pricy but in my opinion, worth the price.

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### "Bazaarvoice Product Review Syndication" — 5.0/5

> **Chris** | *21. November 2024* | Konsumgüter | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Bazaarvoice allows us to syndicate our product reviews with other retailers.
> 
> **Nachteile**: There aren't a ton of alternate vendors to syndicate product reviews with.

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### "Not impressed" — 1.0/5

> **Kathleen** | *18. Juli 2023* | Konsumgüter | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: I have not found anything yet. The team is unhelpful, unavailable, and untrained.
> 
> **Nachteile**: It has been several months, and there is inconsistent support, unknowledgeable project leads, nonexistent technology experts and we still do not have either functionality live or working as it should. We were strong armed into leaving Yotpo and it has been worse than even anticipated. There is a lack of knowledge and leadership in spearheading the implementation of your technology. Rarely are we given correct answers during our calls.
> 
> I am a detractor at this point.

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### "Works most of the time, but there is room for improvement" — 4.0/5

> **Tony** | *10. August 2023* | Pharmazeutika | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: System is somewhat responsive, only the reports take more time than desired. We like the Sample campaign system.
> 
> **Nachteile**: Some times support tickets are close without resolution, this is a bad practice.Perrigo VOC Enhancements never get implemented.
> 
> Access to connections is vital for us.

-----

### "An essential part of your PDP\!" — 4.0/5

> **Lindsay** | *18. August 2023* | Konsumgüter | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Ratings and Reviews content is more important than ever on the PDP and shoppers trust these reviews. The ROI for seeding the product is almost 100% so the community is reliable.
> 
> **Nachteile**: Dashboards and insights need some work - there is very little that is plug and play, and the workbench requires a pretty heavy manual lift to manage. Also, having to work with a totally different team for each of the products offered by BV requires the same conversation over and over to different people. I often feel like we spend too much time educating the BV team on our business and what's needed. It would be great to do it once and hit the ground running.
> 
> Overall, implementation has been smooth, but a little slow. Part of that is my own internal roadblocks. The Fulfillment process in the US has ben very smooth and my local sampling coordinator (Madi Even) is amazing.

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## Links

- [Auf Capterra anzeigen](https://www.capterra.at/software/128657/bazaarvoice-connections)

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