--- description: Detaillierte Informationen über Caretime zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Caretime Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für ambulante Pflege](/directory/10036/home-health-care/software) > [Caretime](/software/129445/caretime) # Caretime Canonical: https://www.capterra.at/software/129445/caretime Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/129445/caretime?page=2) > Einfach zu bedienende Home-Care-Software mit echtem Kundenservice. EVV, Planung, Abrechnung, Gehaltsabrechnung, Dokumentation, Berechtigungen, Messaging > > Bewertung: **4.0/5** von 55 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Caretime? Nichtmedizinische häusliche Pflege, verbraucherorientierte Pflege, Privatdienst und Dokumentation im Bereich der häuslichen Gesundheit und im Hospizbereich. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 55 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CareTime ## Gewerblicher Kontext - **Startpreis**: $ 170,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Ausfallzeit-Management - Automatisierte Terminplanung - Berichterstattung / Analyse - Dokumentenmanagement - HIPAA konform - Kalenderverwaltung - Kundenmanagement - Kundenportal - Medizinische Abrechnung - Mehrere Standorte - Mitarbeitereinsatzplanung - Mitarbeitermanagement - Mitarbeiterportal - Mobiler Zugriff - Pflegeplan-Management - Reklamationsabwicklung - Self-Service Portal - Terminplanung - Terminverwaltung - Timesheet Management - Urlaubsverwaltung - Verfolgen der Teilnahme - Verwaltung von Patientenakten ## Integrationen (4 insgesamt) - Availity - CareAcademy - QuickBooks Enterprise - Stripe ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Software für ambulante Pflege](https://www.capterra.at/directory/10036/home-health-care/software) ## Ähnliche Kategorien - [Software für ambulante Pflege](https://www.capterra.at/directory/10036/home-health-care/software) - [Tagespflege Software](https://www.capterra.at/directory/30812/home-care/software) - [Patientenportale](https://www.capterra.at/directory/30857/patient-portal/software) - [Pflegesoftware](https://www.capterra.at/directory/30109/long-term-care/software) - [Personaleinsatzplanung Software](https://www.capterra.at/directory/30210/workforce-management/software) ## Alternativen 1. [AlayaCare](https://www.capterra.at/software/147424/alayacare) — 4.1/5 (188 reviews) 2. [Alora Home Health](https://www.capterra.at/software/69030/alora-homecare-software) — 4.5/5 (151 reviews) 3. [eRSP](https://www.capterra.at/software/129443/ersp) — 4.2/5 (99 reviews) 4. [AxisCare](https://www.capterra.at/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 5. [Carecenta](https://www.capterra.at/software/140368/carecenta) — 4.5/5 (64 reviews) ## Nutzerbewertungen ### "\[sensitive content hidden\] IS AMAZING" — 5.0/5 > **ISRAEL** | *3. Juli 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease and having everything in one place made the whole process stress-free\! IT IS AMAZING NO COMPLAINTS > > **Nachteile**: Nothing beats the ease and having everything in one place—absolutely amazing experience\! > > Huge thank you to \[sensitive content hidden\] for answering the phone and staying on the line with me for over 30 minutes to help walk me through an issue I was having. (THIS IS WITHOUT ME HAVING AN APPT OR HAVING TALKED TO HER IN THE LAST 2 MONTHS\! )Her patience, professionalism, and willingness to go the extra mile truly stood out. This level of support is rare—and it’s definitely not something you get with most businesses. \[sensitive content hidden\], you’re appreciated more than you know\! GO JOIN CARETIME\!\! ----- ### "Basic platform, great for starting out" — 5.0/5 > **Ashley** | *11. Juli 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: What I like most about Caretime is the help function. It can help you answer just about any issue you are having. And if you can't find the answer, the customer service team is very helpful. I also like that it's a basic platform for a company who is starting out. > > **Nachteile**: What I like least about Caretime is the overall functionality. The wording of some stuff just doesn't make sense. I find calling a client the "job" very confusing. When you are working on billing, it doesn't signal errors or anything. It would be more helpful to signify a mistake that is made or a box that needs to be filled in. And if a box doesn't need to be filled in, or even used for billing, don't include it at all. It makes it very confusing. > > Overall, my experience with Caretime has been a positive experience. It is a cost-efficient option, but with that being said, you will absolutely get what you pay for. ----- ### "Frustrating experience — unreliable software and poor support" — 1.0/5 > **Iris** | *8. Oktober 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It was affordable at $175/month for the first 9 clients and an additional $ if more than 9 clients.. > > Our agency has used CareTime for over a year, and unfortunately, it has caused more frustration than efficiency. The software itself is often glitchy and unreliable, which forces our office staff to spend excessive time troubleshooting instead of focusing on their actual work. Customer support is another major issue — the phone number provided keeps you on hold for more than 10 minutes before disconnecting, and even our caregivers struggle to get through when they need help. For a platform that’s supposed to simplify operations, it ends up creating more work for everyone involved. ----- ### "My Caretime experience." — 5.0/5 > **LaToya** | *12. Juli 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I truly appreciated my onboarding experience and the time it takes for the support questions we have. > > **Nachteile**: Sometimes, the aggregating communication can be a little slow. > > Overall, I'm happy with it and has referred the services with others. ----- ### "STELLAR PRODUCT" — 5.0/5 > **JEREMY** | *12. Juli 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The team at CareTime was really helpful and prompt. The system itself was easy to learn for the most part. I am very organized while running my company now\! > > **Nachteile**: The occasional glitches mainly with the mobile app. The web version always worked the best. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/129445/caretime?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/129445/caretime) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten