Wer nutzt diese Software?

K-12 Schools Manufacturing Religious Organizations Property Management Government Non-Profits Zoos Higher Education Healthcare Quick service restaurants Banks

Durchschnittliche Bewertung

231 Bewertungen
  • Gesamt 4.5 / 5
  • Bedienkomfort 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Facilities Management eXpress
  • https://www.gofmx.com/
  • Gegründet 2012

Über FMX

With FMX, facilities managers gain visibility into activities and costs, and building occupants receive status updates on any maintenance, event, fleet and IT requests they submit. Staff can view these requests as well as preventive maintenance on their calendar. You can manage assets and view interactive reports and dashboards. Because FMX is cloud-based, staff can access FMX on-the-go from a mobile device. FMX supports unlimited requesting users at no extra cost and offers lifetime support.

FMX Funktionen

  • Angebote / Schätzungen
  • Aufgabenmanagement
  • Bestandskontrolle
  • Job-Management
  • Kundendatenbank
  • Routing
  • Terminplanung
  • Versandmanagement
  • Vertragsmanagement
  • Vorbeugende Wartung
  • Wiederkehrende Termine
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Besuchermanagement
  • Geräte-Management
  • Gewerbliche Immobilien
  • Inspektions-Management
  • Kreditplanung
  • Lieferanten-Management
  • Raumplanung
  • Schulen
  • Störfallmanagement
  • Vermögensverwaltung
  • Vorbeugende Wartung
  • Wartungs-Tracking
  • Wohnimmobilien
  • Zimmer-Planung
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Einkauf
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Vorbeugende Wartung
  • Arbeitsauftragsverwaltung
  • Auftragskostenrechnung
  • Geräte-Management
  • Gewerbliche Immobilien
  • Job-Management
  • Kundendatenbank
  • Routing
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Versandmanagement
  • Wartungsplanung
  • Wohnimmobilien
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Einkauf
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Planungskalender
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Versandmanagement
  • Vorbeugende Wartung

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Die hilfreichsten Reviews für FMX

Very positive experience so far.

Mit Google übersetzen Bewertet am 29.3.2018
Stanley Morgan
Director of Facility Operations
Tuscarora School District
201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: asdf
4/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is a great tool for myself and my technicians. I love that they can access it from their smart phones or iPads. It is another tool in their tool box which helps them do their work faster which helps when budgets are limited and I cannot hire more techs. If they can do their job faster, it is like getting additional manpower without extra cost. If they can get access to important information without going to look for it, it saves a lot of time. It also gives me good data to be able to plan appropriately both with scheduling manpower and with budgets.

Vorteile: The ability to attach documents, PDFs, pictures, etc. This is great to be able to attach manuals, trouble shooting documents, etc. to equipment which is then accessible to the technicians in the field without going and searching for the information. Also the flexibility to customize the software to suit our needs for equipment, work orders and inventory. This is important to be able to customize the software to how we work in our district. Also the speed at which your team works when I submit a request. I have give them Excel spreadsheets with equipment information and they load it usually within a couple hours or even less. Great response time.

Nachteile: Not able to reserve inventory against a work order while you are planning and scheduling it. This is huge as when I am planning work to be done and I want to reserve an inventory part so that it is available when the tech goes to do the job. One such work order type is a PM where filters or belts are required, it would be nice to reserve them or be alerted that there are none in stock. I wish I could change the name "Equipment" to "Asset". A company can include roofs, doors, windows, floors, etc in the equipment tab as we are asset manager, not just equipment managers. I wish I could put in a type of equipment or asset and have a secondary window open up in the equipment page which would allow for specific data to be entered as it pertains to the equipment type. For example, if I would select a "motor" type, it would be nice to see a window within the page that would ask me for HP, RPM, Volts, etc. If I would enter an equipment type of a "Fan" , the page would ask for RPM, CFM, Belt or Direct drive, Etc.

Antwort des Softwareanbieters

von Facilities Management eXpress an 2.4.2018

Hi Stanley!

Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to customization options and the ability to attach documents!

I would love to chat more with you regarding your feature requests! There are definitely some solutions here! I will be in touch shortly to discuss these further.

Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you!

FMX is very easy to use with great customer support!

Mit Google übersetzen Bewertet am 29.3.2018
Business Analyst
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: asdf
5/5
Gesamt
5 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of use and simple interface with a great deal of capability makes FMX a great choice at all levels.

Vorteile: FMX is very intuitive requiring little training and has a lot of great functionality. We really like the ease of calendar administration (dragging and dropping) versus having to reprogramming schedules. The calendar also offers a lot of flexibility with color combinations which work great for us to identify request types and status at a quick glance. The ability for basic users to just send in an email and directly transferring that into a work request really has opened up the system to sporadic users and is a real game changer for us. No need to remember passwords and worry about request types and location names for people who use it once a month! This has really improved the system adoption at all levels, not just with our facilities team. The Customer Success Team at FMX has been outstanding and have gone out of their way to make sure we understand how the system functions and work through our individual requirements. Definitely one of the best I have worked with through MANY software rollouts. Luckily FMX has been so stable that we have not had to test emergency support. Overall it has been a great experience switching to FMX.

Nachteile: There is some cumbersome functionality with users, confirmations and notifications in our work flow but the FMX team has been great at addressing and looking for solutions. Since we are not using all the features available many of the stock reports are not too useful for us but FMX has helped customize some things and I am sure we will work through more reporting as time goes also.

Antwort des Softwareanbieters

von Facilities Management eXpress an 2.4.2018

Hi!

Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and customizable calendar!

Please continue to reach out any time to our support team regarding any issues you might be experiencing with your FMX site, and we would be happy to assist you!

Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you!

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